AMERICAN GRILL
13503 RANCH RD, Jacksonville FL 32218 · 4212700
Last inspected Mar 25, 2026 · 10 visits since September 2023
APR 24
NOV 24
APR 25
AUG 25
MAR 26
▲ GETTING WORSE
5 inspections, one direction. The current grade is the worst on record.
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. In prep area reach-in cooler, pasta and gravy dates 8/22, 8 days.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
10 visits, newest first
Mar 25, 2026□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Mar 24, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 10 violations recorded, 3 high priority.
3 High priority2 Intermediate5 Basic
Show 10 findings ▾
Stop Sale issued due to food not being in a wholesome, sound condition. In walk-in cooler, 6 individual reduced oxygen packaged salmon not removed from package before thawing. Package states to keep frozen, remove from package before thawing.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At cook line flip top reach-in cooler counter, shell eggs (68F -ambient Cold Holding). Employee stated eggs have been on counter for 2 hours. Employee moved to bottom section of reach-in cooler. In walk-in cooler, pasta (50F - Cold Holding); butter (66F - Cold Holding). Employee stated door left open for delivery, butter out for short time at breakfast peak. Ambient temperature 40f.
Toxic substance/chemical improperly stored. At prep area, bottle of hand soap and bottle of body lotion on prep table. Operator removed from prep table.
Handwash sink does not have enough water pressure to properly wash hands. In women's restroom, middle sink has extremely low water pressure.
Handwash sink used for purposes other than handwashing. At front counter area, cloth towels stored in handwash sink. Employee removed towels.
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. In walk-in cooler, 6 individual reduced oxygen packaged salmon not removed from package before thawing. Package states to keep frozen, remove from package before thawing.
Covered waste receptacle not provided in women's bathroom. In handicap stall, no covered receptacle.
Employee with no hair restraint while engaging in food preparation. At cook line, employee has no hair protection or beard guard.
Open dumpster lid. Both lids open on dumpster.
Single-service articles not stored inverted or protected from contamination. At drink station, coffee filters not covered/protected. Employee placed filters in bag.
Sep 8, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Aug 29, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 7 recorded, 3 high priority.
3 High priority2 Intermediate2 Basic
Show 7 findings ▾
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. In prep area reach-in cooler, pasta and gravy dates 8/22, 8 days.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In walk-in cooler, milk, butter, chicken (46-47F - Cold Holding). Door opened during morning prep and stocking. Manager opened walk-in freezer door to help cool.
Toxic substance/chemical improperly stored. In dry storage room, spray bottle of air freshener stored on bottom shelf with single service items. Manager moved spray bottle.
Handwash sink not accessible for employee use at all times. Handwash sink by cook line reach-in cooler has bag covering sink. Manager stated line is clogged and blocked to avoid sink overflowing with on floor. Manager stated she is having trouble finding plumber that is able to unclog. Employees able to use handwash sink at drink station.
Required employee training provided by an unapproved provider. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee certificate from ServSafe only. Explained to manager needs to be dual brand with SafeStaff.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At wait station juice dispenser, areas above nozzles have black mold-like substance.
Old labels stuck to food containers after cleaning. At dish area on clean dish shelves, multiple containers and lids have old label or build up of residue from labels.
Apr 8, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 10 violations recorded, 2 high priority.
2 High priority0 Intermediate8 Basic
Show 10 findings ▾
Stop Sale issued due to food not being in a wholesome, sound condition. In reach-in cooler in prep area, 8 packages of reduced oxygen packaging salmon not removed from sealed packages.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink near dish area, vacuum breaker located in incorrect spot. Vacuum breaker needs to be located at end of splitter on side leading to hose reel.
Bowl or other container with no handle used to dispense food. In prep area on lower shelf, plastic cups used as scoop in bulk salt container. Operator removed.
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. In reach-in cooler in prep area, 8 packages of reduced oxygen packaging salmon not removed from sealed packages.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. At cook line, cell phone on prep counter.
Floors, walls and/or ceilings soiled/has accumulation of debris. In prep area, light covers have dust build up.
In-use tongs stored on equipment door handle between uses. At cook line, tong stored on oven handle. Operator moved to counter.
Open dumpster lid. Both lids open on dumpster.
Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, multiple cases of unwashed produce items stored over ready to eat foods.
Working containers of food removed from original container not identified by common name. In prep area on lower shelf, container identified as waffle batter not labeled.
Nov 5, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 13 violations recorded, none serious enough to require a return visit.
2 High priority4 Intermediate7 Basic
Show 13 findings ▾
Stop Sale issued due to food not being in a wholesome, sound condition. In reach-in cooler in prep area, 2 packages of rop salmon not removed from sealed packages. Showed manager label and explained necessary steps. Operator discarded.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink near dish area, vacuum breaker located in incorrect spot. Vacuum breaker needs to be located at end of splitter on side leading to hose reel.
Handwash sink not accessible for employee use at all times. A cook line, black cart stored in front of handwash sink. Employee moved.
Handwash sink used for purposes other than handwashing. At drink station by kitchen entrance, metal coffee filter holder stored in handwash sink. Operator removed.
No soap provided at handwash sink. In prep area, handwash sink missing soap. Operator stated dispenser is broken, supplied soap.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. At drink station by kitchen entrance, hot water turned off.
Bowl or other container with no handle used to dispense food. In prep area, small glass used in bulk granola. Operator removed.
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. In reach-in cooler in prep area, 2 packages of rop salmon not removed from sealed packages. Showed manager label and explained necessary steps. Operator discarded.
Covered waste receptacle not provided in women's bathroom. In public restroom, handicap stall missing covered receptacle.
Current Hotel and Restaurant license not displayed. Expired license posted by manager office.
In-use tongs stored on equipment door handle between uses. At cook line, tongs stored on oven handle. Employee moved.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters have grease build up.
Open dumpster lid. One lid open.
May 1, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Apr 30, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 9 recorded, 2 high priority.
2 High priority2 Intermediate5 Basic
Show 9 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At prep area, walk-in cooler, milk (44F - Cold Holding); salmon (44F - Cold Holding); cut lettuce (45F - Cold Holding). Operator stated all items have been in walk-in cooler and not removed today. Operator also stated they just received a delivery and driver propped door open for extended time. Retemps taken after 1 hour, all items at 44f. Ambient temperature has dropped from 58f to 40f.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At dish area, splitter on mop sink faucet missing backflow preventer on hose leading to hose reel.
Food-contact surface soiled with food debris, mold-like substance or slime. In prep area, can opener blade has encrusted debris.
No soap provided at handwash sink. At cook line, handwash sink missing soap. Operator had maintenance stock soap.
Covered waste receptacle not provided in women's bathroom. Missing in handicap stall.
Equipment and utensils not properly air-dried - wet nesting. At dish area, lean pans stacked before air drying. Operator spoke to employees present.
Interior of oven/microwave has accumulation of black substance/grease/food debris. At cook line, oven below flattop has grease build up.
Open dumpster lid. One lid open.
Working containers of food removed from original container not identified by common name. In prep area, bulk flour container not labeled. Operator labeled.
Nov 6, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Sep 6, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 12 violations recorded, 3 high priority.
3 High priority4 Intermediate5 Basic
Show 12 findings ▾
Employee rubbed hands together for less than 10-15 seconds while washing hands. Both employees working in food service area only washed hands for approximately 3-5 seconds. Inspector coached employee on proper hand washing procedures.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk in freezer, raw beef burgers stored on top of ready to eat potatoes. Items moved and stored correctly.
Toxic substance/chemical improperly stored. Can of grill cleaner stored on shelf with dry pasta on cook line. Cleaner moved and stored correctly.
Handwash sink not accessible for employee use at all times. Hand washing sink near cook line blocked by cart and trash can.
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. No proof of any certified food manager - one manager present has expired certification and is scheduled to take exam.
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No test kit for testing quaternary sanitizer.
No paper towels or mechanical hand drying device provided at handwash sink. Hand washing sink in bar area. Towels provided.
Clean wiping cloth supply not properly stored. Red sanitizer bucket on counter next to clean coffee cups. Bucket moved and stored correctly.
Employee with no hair restraint while engaging in food preparation. Employee cooking in kitchen area.
Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor and floor drain under dish machine.
Standing water in bottom of reach-in-cooler. Flip top cooler (bottom) near cook line.
Wet wiping cloth not stored in sanitizing solution between uses. Yellow wiping cloth near coffee station. White wiping cloth in back prep area.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.