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CANOPY ROAD CAFÉ JACKSONVILLE

12525 PHILLIPS HWY STE 201, Jacksonville FL 32256 · 904.379.8928

Last inspected Jun 26, 2026 · 11 visits since July 2023

Licence typeRestaurant
Seats53
Risk levelRisk Level 2
LicenceSEA2614575
Grade history
SEP 24
NOV 24
JUL 25
DEC 25
JUN 26
≈ ERRATIC

5 inspections, swinging between A and D. Consistency is the problem here, not any single visit.

Worst finding on record
Roach activity present as evidenced by live roaches found. 1 live roaches in sticky traps in cabinet at wait-station. Cleaned by manager.
High priority/35A-05-4/Corrective Action Taken/Warning
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

11 visits, newest first

Jun 26, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate10 Basic
What the inspector wrote — 10 findings
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dusty, soiled ceiling vents ar rear of kitchen.
Basic/36-34-5
Dead roaches on premises. Dead roach in base of freezer. Cleaned by manager
Basic/35A-03-4/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee bag next to single service glove box. Rear kitchen.
Basic/40-06-5
Show the remaining 6 findings ▾
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in real reach in cooler/ freezer.
Basic/14-69-4
No handwashing sign provided at a hand sink used by food employees. Missing Hand Wash Sign at wait-station Hand Wash Sink.
Basic/31B-04-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled Counters and shelves at kitchen Soiled cooler gaskets at prep line.
Basic/23-03-4
Standing water in bottom of reach-in-cooler. Standing water in base of cooler. Rear of kitchen
Basic/29-49-6
Utility lines are unnecessarily exposed. Exposed stud by Dish machine rack near mop sink.
Basic/36-04-5
Water leaking from pipe and/or faucet/handle. Leak at pipe under was Hand Wash Sink.
Basic/29-11-4
The state's own report →
Feb 20, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Dec 15, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 16 violations recorded.

0 High priority2 Intermediate14 Basic
Show 16 findings ▾
Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. All employee training expired. 8/25.
Intermediate/53B-05-5/Warning
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle at frontline. All purpose cleaner.
Intermediate/41-17-4/Repeat Violation
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Carbon dioxide/helium tanks not adequately secured. Unsecured CO2 tank/s at rear dry goods.
Basic/51-11-4
Cove molding at floor/wall juncture broken/missing. Missing/ broken cove tile by wait-station. (Side wall ).
Basic/36-03-4/Repeat Violation
Dead roaches on premises. One dead roach on floor by chest freezer. Moved by manager.
Basic/35A-03-4/Corrected On-Site/Repeat Violation/Admin Complaint
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4/Repeat Violation
Ice scoop handle in contact with ice. Ice scoop handle touching ice in ice bin. Moved by manager.
Basic/10-08-5/Corrective Action Taken
In-use ice scoop stored on soiled surface between uses. Ice scoop in soiled scoop container. Moved by manager.
Basic/10-12-5/Corrective Action Taken
In-use utensil stored in standing water less than 135 degrees Fahrenheit. In use knife stored in standing water 70° wait-station Moved by manager.
Basic/10-07-4/Corrected On-Site
Interior of refrigerator or freezer in disrepair/has exposed insulation. Torn insulation to cooler at prep line.
Basic/14-36-5
No handwashing sign provided at a hand sink used by food employees. No Hand Wash Sink at kitchen Hand Wash Sink. ( Emailed copy of sign. )
Basic/31B-04-4
Old labels stuck to food containers after cleaning. Old labels on exterior of cleaned containers.
Basic/16-46-4
Raw fruits/vegetables not washed prior to preparation. Cut avocados with lables still on : prep area.
Basic/08B-39-4
Time/temperature control for safety food thawed in an improper manner. Frozen chicken breast thawing at room temperature. Moved by manager.
Basic/06-01-5/Corrected On-Site
Wet wiping cloth not stored in sanitizing solution between uses. 1 wet wipes on counter in : kitchen.
Basic/21-12-4
Jul 16, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jul 15, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 17 recorded, 3 high priority.

3 High priority3 Intermediate11 Basic
Show 17 findings ▾
Employee failed to wash hands before putting on gloves to initiate a task working with food. Food service employee changed gloves without washing hands. Manager intervened.
High priority/12A-07-5/Corrective Action Taken/Warning
Roach activity present as evidenced by live roaches found. 1 live roaches in sticky traps in cabinet at wait-station. Cleaned by manager.
High priority/35A-05-4/Corrective Action Taken/Warning
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Tub of butters in kitchen placed at 6 am no time mark. Marked by manger.
High priority/03F-02-5/Corrective Action Taken/Warning
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ 6 Food service employees with no Certified Food Manager onsite.
Intermediate/53A-05-6
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle at wait-station. Table cleaner.
Intermediate/41-17-4
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink.
Intermediate/27-16-4/Repeat Violation
Accumulation of dead or trapped birds, insects, rodents, or other pests, in control devices. Dead roaches In sticky traps : 8 in one trap, 2 in another trap, 1 in another trap. In cabinet at wait-station. Cleaned by manager.
Basic/35A-06-4/Warning
Buildup of food debris/soil residue on equipment door handles.
Basic/23-24-4/Repeat Violation
Cove molding at floor/wall juncture broken/missing. Missing cove molding by wall at wait-station.
Basic/36-03-4
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4
Evidence of employee smoking in food preparation, food storage or warewashing area. Used Cigar on rear prep table. Moved by manager.
Basic/12B-06-4/Corrected On-Site
Floor area(s) covered with standing water. Standing water on floor by kitchen Hand Wash Sink.
Basic/36-22-4
Ice buildup in reach-in freezer and/or walk-in freezer.
Basic/14-69-4/Repeat Violation
In-use ice scoop stored on soiled surface between uses. Frontline ice scoop in soiled container.
Basic/10-12-5
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensil in standing water 80°. Wait-station.
Basic/10-07-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled cooler gasket. Prep line. Soiled Counters and shelves at kitchen.
Basic/23-03-4
Water leaking from pipe and/or faucet/handle. Leak at prep sink faucet. Constantly running water.
Basic/29-11-4
Nov 22, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate6 Basic
Show 7 findings ▾
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at prep line Hand Wash Sink. Per Person In Charge. Work in progress.
Intermediate/27-16-4
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Carbon dioxide/helium tanks not adequately secured. Unsecured co2 tank. Rear dry goods.
Basic/51-11-4
Floor soiled/has accumulation of debris. Soiled floor by rear dry goods.
Basic/36-73-4
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in top portion of rear reach in freezer.
Basic/14-69-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled cooler gaskets. Prep line. Soiled interior of wait-station wooden cabinets.
Basic/23-03-4
Stored food not covered. Uncovered frozen Items in chest freezer.
Basic/08B-12-5/Repeat Violation
Nov 22, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Sep 19, 2024Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 17 violations recorded, 2 high priority.

2 High priority4 Intermediate11 Basic
Show 17 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Sliced cheese 50°. Cut tomato 48°. Items over stacked in make table cooler. Placed about 45/mins ago. Moved by manager.
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Toxic substance/chemical improperly stored. Chemical spray bottle of sanitizer over cleaned glassware. Frontline. Moved by manager.
High priority/41-10-4
Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Expired Certified Food Manager certification. 9/2/24
Intermediate/53A-03-7
Handwash sink used for purposes other than handwashing. Hand Wash Sink by wait-station used to dump ice.
Intermediate/31A-11-4
Manager or person in charge lacking proof of food manager certification. No Certified Food Manager certification due to expired credentials.
Intermediate/53A-01-7/Warning
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle of sanitizer at rear kitchen.
Intermediate/41-17-4/Repeat Violation
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4/Repeat Violation
Ice buildup in reach-in freezer and/or walk-in freezer. Heavy ice buildup in reach in cooler located rear dry goods area. Top side by fan.
Basic/14-69-4
Ice scoop handle in contact with ice. Scoop handle in ice. Ice bin.
Basic/10-08-5
In-use tongs stored on equipment door handle between uses. Tongs over equipment handle by cook line. Moved by manager.
Basic/10-20-4
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Scoop in standing water 70° at wait-station.
Basic/10-07-4
Old labels stuck to food containers after cleaning. Old labels on exterior of cleaned containers.
Basic/16-46-4
Single-service articles improperly stored. Single service on floor. Moved by manager.
Basic/25-05-4/Corrected On-Site
Stored food not covered. Uncovered box of biscuits in rear reach in freezer.
Basic/08B-12-5
Water leaking from pipe and/or faucet/handle. Continuous running hot water at prep line Hand Wash Sink.
Basic/29-11-4/Repeat Violation
Wet wiping cloth not stored in sanitizing solution between uses. 1 wet wipes on counter in : kitchen
Basic/21-12-4
Jun 28, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 9 violations recorded, none serious enough to require a return visit.

3 High priority1 Intermediate5 Basic
Show 9 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Establishment License expired 6//1/24
High priority/50-17-3
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Sausage 48°. (Overnight temperatures) in reach in cooler / make table opposite grill.
High priority/01B-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Sausage 48°. (Overnight temperatures) in reach in cooler / make table opposite grill. Cut tomato 50°. Cheese 51°. Placed about 1 hr before. Moved by manager.
High priority/03A-02-5
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle, sanitizer, at frontline. Marked by manger.
Intermediate/41-17-4/Corrected On-Site
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4
Carbon dioxide/helium tanks not adequately secured. Unsecured co2 tank by rear storage.
Basic/51-11-4
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dusty ceiling tiles. Kitchen.
Basic/36-34-5
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4
Water leaking from pipe and/or faucet/handle. Leak at Hand Wash Sink by reach in cooler / make table. Work in progress. parts ordered. Per Person In Charge.
Basic/29-11-4
Nov 29, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 11 violations recorded, none serious enough to require a return visit.

0 High priority3 Intermediate8 Basic
Show 11 findings ▾
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No chemical test strips available.
Intermediate/16-37-1
Spray bottle containing toxic substance not labeled. Unlabeled chemical bottle. Frontline.
Intermediate/41-17-4/Repeat Violation
Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. Hot water turned off at prep line Hand wash sink.
Intermediate/27-16-4
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food service employees with bracelets/ large jewelry.
Basic/13-07-4
Equipment in poor repair. Exposed particle board shelving above make table.
Basic/14-11-5
Floor area(s) covered with standing water. Standing water on floor by toaster station.
Basic/36-22-4
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Knife in standing water 70° at wait station.
Basic/10-07-4
No handwashing sign provided at a hand sink used by food employees. Missing Hand wash sign at Prep line sink.
Basic/31B-04-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Sticky residue build up on ice machine lid.
Basic/23-03-4
Raw fruits/vegetables not washed prior to preparation. Avocado not adequately washed before prep. Old labels still on. Make table.
Basic/08B-39-4
Jul 11, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate7 Basic
Show 10 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One fly in rear kitchen.
High priority/35A-02-6
Food-contact surface soiled with food debris, mold-like substance or slime. Soiled can opener. Moved by manager for cleaning. Soiled interior of microwave. Cleaned by manager.
Intermediate/22-02-4/Corrected On-Site
Spray bottle containing toxic substance not labeled. Unlabeled chemical bottle. Wait station. Marked by manager.
Intermediate/41-17-4/Corrected On-Site/Repeat Violation
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Dead roaches on premises. One dead roach in wait station cabinet. Cleaned by manager.
Basic/35A-03-4/Repeat Violation
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee mask on rack above cleaned dishware. Moved by manager.
Basic/40-06-5/Corrected On-Site
In-use tongs stored on equipment door handle between uses. Tongs over handles. Moved by manager.
Basic/10-20-4/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soil residue build up on sides of prep cooler.
Basic/23-03-4
Standing water in bottom of reach-in-cooler. Standing water in base of prep cooler.
Basic/29-49-6/Repeat Violation
Stored food not covered. Uncovered frozen chicken Pattie's in reach in freezer. Covered by manager.
Basic/08B-12-5/Corrected On-Site

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.