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CHARM CITY

330 OLD BARTOW EAGLE LAKE RD, Bartow FL 33830 · 863.533.5685

Last inspected Mar 19, 2026 · 10 visits since July 2023

Licence typeRestaurant
Seats76
Risk levelRisk Level 2
LicenceSEA6306978
Grade history
JAN 24
OCT 24
MAR 25
OCT 25
MAR 26
≈ ERRATIC

5 inspections, swinging between A and D. Consistency is the problem here, not any single visit.

Worst finding on record
Waste water was observed on the floor near the smoker. Earlier in the day operator stated it was grease backed up drain near smoker. Observed employees walking through water water on the ground and tracking through the establishment. Operator clean and sanitized floor. The plumber fixed the blockage and the area was cleaned and sanitized.
High priority/28-13-5/Corrected On-Site/Admin Complaint
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

2 cases · $500

CaseViolation dateFinal orderAmount
3--2025078397Oct 14, 2025Apr 27, 2026$200
3--2016043896Aug 19, 2016Nov 21, 2016$300

Inspection history

10 visits, newest first

Mar 19, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

2 High priority1 Intermediate1 Basic
What the inspector wrote — 4 findings
Operating with an expired Division of Hotels and Restaurants license. February 1, 2026
High priority/50-17-3
Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. 000 ppm Sanitizer was remade.200 ppm
High priority/22-43-4
No paper towels or mechanical hand drying device provided at handwash sink. Near the walk in cooler. Paper towels was replaced.
Intermediate/31B-02-4/Corrected On-Site
Accumulation of black/green mold-like substance in the interior of the ice machine. White interior panel on the bottom is soiled with mold-like substance.
Basic/22-20-5/Repeat Violation
Oct 15, 2025□ Call Back - CompliedComplaint Investigation

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Accumulation of black/green mold-like substance in the interior of the ice machine.
Basic/22-20-5/Warning/Return visit Oct 15, 2025 · Soiled Time Extended
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Walk in cooler.
Basic/38-07-4/Warning/Return visit Oct 15, 2025 · Not shielded. Time Extended
Oct 14, 2025■ Emergency order recommendedComplaint Investigation

Ordered shut on the spot. 7 violations recorded, 2 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.

2 High priority2 Intermediate3 Basic
Show 7 findings ▾
Evidence of mop/cleaning wastewater dumped onto ground. Operator is sweeping mop water from cleaning the floor drain to the outside ground. The water was mopped up and in the mop sink.
High priority/28-14-5/Corrective Action Taken/Admin Complaint
Waste water was observed on the floor near the smoker. Earlier in the day operator stated it was grease backed up drain near smoker. Observed employees walking through water water on the ground and tracking through the establishment. Operator clean and sanitized floor. The plumber fixed the blockage and the area was cleaned and sanitized.
High priority/28-13-5/Corrected On-Site/Admin Complaint
Handwash sink not accessible for employee use at all times.silver pan and cups in the hand washing sink in the dishwasher area.
Intermediate/31A-09-4/Warning
No paper towels or mechanical hand drying device provided at handwash sink. Dishwasher area.
Intermediate/31B-02-4/Warning
Accumulation of black/green mold-like substance in the interior of the ice machine.
Basic/22-20-5/Warning
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Drink on the cutting board on the large flip top reach in cooler next to the steam table. The beverage was removed.
Basic/12B-12-5/Warning
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Walk in cooler.
Basic/38-07-4/Warning
Apr 8, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Accumulation of black/green mold-like substance in the interior of the ice machine. Interior plastic panel.
Basic/22-20-5/Return visit Apr 8, 2025 · Soiled. Time Extended
Mar 27, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 4 violations recorded, 1 high priority.

1 High priority0 Intermediate3 Basic
Show 4 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Product in the top section of both flip top reach in cooler acfrom the cook line. Cole slaw (50F - Cold Holding); mango salsa (50F - Cold Holding); crab meat (50F - Cold Holding); cheese slices (50F - Cold Holding); cooked chicken wings (47F - Cold Holding); ribs (47F - Cold Holding)
High priority/03A-02-5/Repeat Violation/Admin Complaint
Accumulation of black/green mold-like substance in the interior of the ice machine. Interior plastic panel.
Basic/22-20-5
Equipment in poor repair. Lid is broken on the flip top reach in cooler acfrom the fryers in the kitchen.
Basic/14-11-5
Food stored on floor. Case of collard greens inside the walk in freezer.
Basic/08B-38-4
Nov 1, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Oct 31, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 10 recorded, 4 high priority.

4 High priority2 Intermediate4 Basic
Show 10 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Collard greens inside the walk in walk in cooler.
High priority/03D-02-5/Warning
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Chicken over scallops in the interior of the flip top reach in cooler across from the fryers. Chicken over shrimp in the top section of the reach in cooler across from the Vulcan oven. The product was reversed.
High priority/08A-20-5/Corrected On-Site/Warning
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Collard greens 50F inside the walk in cooler.
High priority/01B-02-5/Warning
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cole slaw (50F - Cold Holding) expo line salsa (47F); Cole slaw (47F - Cold Holding); crab meat (47F - Cold Holding); chicken (47F); shrimp (47F - Cold Holding) All reach in coolers across from the cook line. The product was put on ice. Collard greens 50F inside the walk in cooler.
High priority/03A-02-5/Warning
Food-contact surface soiled with food debris, mold-like substance or slime. Slicer on the table in the drive thru section. The slicer was removed to the dishwasher area to be washed, rinsed and sanitized.
Intermediate/22-02-4/Corrective Action Taken/Warning
Spray bottle containing toxic substance not labeled. Spray bottle with clear liquid inside the bottle on the bottom shelf under the cash register.
Intermediate/41-17-4/Warning
Accumulation of black/green mold-like substance in the interior of the ice machine.
Basic/22-20-5/Warning
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open can of monster energy drink on the cutting board on the flip top reach in cooler acfrom the fryers. the beverage was removed.
Basic/12B-12-5/Corrected On-Site/Warning
Food stored on floor. A case of sprite beverage syrup.
Basic/08B-38-4/Warning
Light not functioning. Hood system.
Basic/36-62-4/Warning
Jan 12, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate6 Basic
Show 6 findings ▾
Accumulation of black/green mold-like substance in the interior of the ice machine. White interior panel of the ice machine.
Basic/22-20-5
Cove molding at floor/wall juncture broken/missing. Cove molding missing at the bottom of the wall to the left entering the dry storage area.
Basic/36-03-4
Current Hotel and Restaurant license not displayed. February 1,2023 displayed.
Basic/50-09-4
Food stored on floor. Case of bread on the floor inside the walk in freezer.
Basic/08B-38-4
Ice bucket stored on floor between uses. In front of the ice machine in the dry storage area.
Basic/10-14-5
Open dumpster lid.
Basic/33-16-4
Sep 13, 2023Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 3 violations recorded.

0 High priority3 Intermediate0 Basic
Show 3 findings ▾
Establishment preparing food using a method that has been determined by the Divisions of Hotels and Restaurants to require an approved variance from the Division. Establishment does not have an approved variance for the method observed in use during the inspection. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days
Intermediate/03G-46-1/Warning/Return visit Sep 13, 2023 · No variance submitted Admin Complaint
Operator is doing a special process, conducting reduced oxygen packaging, cooking time/temperature control for safety food to a time and temperature combination lesser than those in the Food Code or operating a molluscan shellfish tank for human consumption without a HACCP plan approved by the Division of Hotels and Restaurants. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days
Intermediate/03G-50-1/Warning/Return visit Sep 13, 2023 · Haccp plans not applied for Admin Complaint
Reduced oxygen packaged food lacking bold type on contrasting background, or other required information. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days. Missing production time
Intermediate/03G-06-5/Warning/Return visit Sep 13, 2023 · Vacuum packed smoked chicken, pork and brisket only have prep date, no-use by or production time Admin Complaint
Jul 11, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 6 recorded.

0 High priority5 Intermediate1 Basic
Show 6 findings ▾
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Manager printed and posted sign
Intermediate/11-27-4/Corrected On-Site/Warning
Establishment preparing food using a method that has been determined by the Divisions of Hotels and Restaurants to require an approved variance from the Division. Establishment does not have an approved variance for the method observed in use during the inspection. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days
Intermediate/03G-46-1/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Manager printed forms and had employees read and sign
Intermediate/11-26-1/Corrective Action Taken/Warning
Operator is doing a special process, conducting reduced oxygen packaging, cooking time/temperature control for safety food to a time and temperature combination lesser than those in the Food Code or operating a molluscan shellfish tank for human consumption without a HACCP plan approved by the Division of Hotels and Restaurants. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days
Intermediate/03G-50-1/Warning
Reduced oxygen packaged food lacking bold type on contrasting background, or other required information. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days. Missing production time
Intermediate/03G-06-5/Warning
No Heimlich maneuver/choking sign posted. Manager printed and posted
Basic/51-13-4/Corrected On-Site/Warning

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.