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CHEESECAKE FACTORY

10260 MIDTOWN PKWY, Jacksonville FL 32246 · 904.998-9511

Last inspected Aug 18, 2026 · 8 visits since August 2023

Licence typeRestaurant
Seats282
Risk levelRisk Level 2
LicenceSEA2613686
Grade history
DEC 24
MAY 25
JUL 25
MAR 26
AUG 26
≈ ERRATIC

5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.

Worst finding on record
Live, small flying insects found. Observed 1 live flying insect at dry storage area
High priority/35A-02-8
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

8 visits, newest first

Aug 18, 2026Inspection Completed - No Further ActionComplaint Investigation

Met inspection standards. 8 violations recorded, none serious enough to require a return visit.

2 High priority0 Intermediate6 Basic
What the inspector wrote — 8 findings
Live, small flying insects found. Observed 1 live flying insect at dry storage area
High priority/35A-02-8
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw prep chicken stored over raw prep beef in upright meat reach in cooler in kitchen. Moved by manager.
High priority/08A-20-5/Corrected On-Site
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dust build up in production walk in cooler ceiling near fan area
Basic/36-34-5
Equipment in poor repair. Production walk in cooler with torn gasket. Seafood upright reach in cooler with torn gasket.
Basic/14-11-5/Repeat Violation
Show the remaining 4 findings ▾
Floor area(s) covered with standing water. On floor under dump station at ware washing area for soiled dishes due to pipe in disrepair underneath
Basic/36-22-4
Insect control device installed over food preparation area. Bug light device stored on wall over stored soda bib rack station in kitchen across from bulk ice machine
Basic/35B-02-4
Stored food not covered. Container of white shredded cheese in walk in cooler not covered on top shelf. Manager covered
Basic/08B-12-5/Corrected On-Site
Water leaking from pipe and/or faucet/handle. Pipe in disrepair underneath dump station at ware washing area for soiled dishes
Basic/29-11-4
The state's own report →
Mar 23, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

2 High priority2 Intermediate3 Basic
Show 7 findings ▾
Non-food grade paper/paper towel used as liner for food container. Observed non food grade paper towels used as a liner/ in direct contact with a couple of herbs on cook line. Discussed with operator. Operator is working on getting information to show their white paper towels are food safe product/ paper towel.Operator called the vendor during this inspection and is waiting a call back.
High priority/14-86-1/Corrective Action Taken
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cooked chicken taquitos, breaded cheese block (44F-46F - Cold Holding) in reach-in cooler drawer across from grill. Operator stated items placed in cooler approximately 45 minutes. Operator placed in walk in freezer to chill. Retemped at end of inspection both foods at 36F-38F
High priority/03A-02-5/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Observed soda gun and holster in bar area soiled. Also, multiple water spigots on front service line soiled/ has calcium build up.
Intermediate/22-02-4/Repeat Violation
Handwash sink not accessible for employee use at all times. Observed hand wash sink on cook line near salad making station blocked with stack of bowls and towels.
Intermediate/31A-09-4
Equipment and utensils not properly air-dried - wet nesting. Observed clean stacked plastic pans on storage shelf in warewashing area unable to properly air dry.
Basic/24-08-4/Repeat Violation
Equipment in poor repair. Observed faucet at hand wash sink middle of cook line in disrepair/ deteriorated/rotted away in areas.
Basic/14-11-5
Ice buildup in reach-in freezer and/or walk-in freezer. Observed ice buildup up in multiple ice bins in bar area and front dessert making station.
Basic/14-69-4
Jul 30, 2025Inspection Completed - No Further ActionComplaint Investigation

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate4 Basic
Show 5 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. Holster for soda gun in bar area soiled. Also, blade and assembly for lemon/ lime wedges in prep area soiled. Operator asked employees to clean both during this inspection. Also, underside of cappachino machine in dessert area
Intermediate/22-02-4/Corrective Action Taken
Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans and clean lids on storage shelf in warewashing area unable to properly air dry.
Basic/24-08-4
Equipment in poor repair. Gasket on reach-in cooler middle drawer across from sauté station in disrepair/ hanging off at bottom of drawer. Operator stated Gasket repair is due tomorrow.
Basic/14-11-5
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. gasket on reach-in cooler in hall area by swinging door soiled.
Basic/23-03-4
Raw fruits/vegetables not washed prior to preparation. Cut avocado in rice drawer on cook line not washed prior to preparation-sticker still adhered to avocado.
Basic/08B-39-4
May 13, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
May 12, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 15 recorded, 5 high priority.

5 High priority4 Intermediate6 Basic
Show 15 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Observed high temperature dish machine at 151F-155F. Establishment will Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly.
High priority/22-49-4/Warning
Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee touch face with bare hands and proceeded to handle equipment without washing hands properly. Manager coached employee on hand washing before placing gloves on.
High priority/12A-25-4/Corrective Action Taken
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 3 flying insects in bar area.
High priority/35A-02-6
Non-food grade paper/paper towel used as liner for food container. Observed paper towels used to line pan after frying. Observed wiping cloth used to line pan of sauces. Manager removed paper and towel from pans.
High priority/14-86-1/Corrected On-Site
Shell eggs in use or stored with cracks or broken shells. See stop sale. Observed 4 cracked raw shell eggs stored raw shell eggs in walk in cooler. See stop sale.
High priority/01B-14-4
Hot water at three-compartment sink does not reach 85 degrees Fahrenheit.
Intermediate/27-24-5/Warning
Hot water supply not maintained during peak periods. Observed no hot water for entire establishment.
Intermediate/27-18-4/Warning
No hot running water at three-compartment sink. Observed no hot water for entire establishment.
Intermediate/27-06-4/Warning
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed hot water at employee hand sink at 77F.
Intermediate/27-16-4/Warning
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee drink on prep table on cook line. Employee removed and stored properly.
Basic/12B-07-4/Corrected On-Site
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed employee engaging in food preparation wearing a watch.
Basic/13-07-4
Floor soiled/has accumulation of debris. Observed walk in freezer floor soiled under food racks.
Basic/36-73-4
No hot running water at mop sink. Observed no hot water for entire establishment.
Basic/27-10-4/Warning
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed reach in coolers on service line door gaskets soiled.
Basic/23-03-4
Unwashed fruits/vegetables stored with ready-to-eat food. Observed unwashed avocados on cook line with stickers on them. Manager will have employee remove and wash properly.
Basic/08B-17-4/Corrective Action Taken/Repeat Violation
Dec 13, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

1 High priority0 Intermediate5 Basic
Show 6 findings ▾
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Butter blend on top of oven at 77°. Placed about 30 mins ago. Operator moved item to cooler for rapid cooling..
High priority/03B-01-6/Corrective Action Taken/Repeat Violation
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4
Employee with no beard guard/restraint while engaging in food preparation. One cook line employee with no beard guard.
Basic/13-04-4/Repeat Violation
Old labels stuck to food containers after cleaning. Old labels on exterior of cleaned containers.
Basic/16-46-4
Plumbing system in disrepair. Water overflowing under Dish machine. Foreign object lodged in drain. Cleared by manger.
Basic/29-08-4/Corrected On-Site
Stored food not covered. Breads uncovered near dry goods area. Covered by manger.
Basic/08B-12-5/Corrected On-Site
Sep 1, 2023Administrative complaint recommendedComplaint Investigation

Referred for a formal case, which can lead to a fine. 16 violations recorded, 6 high priority.

6 High priority5 Intermediate5 Basic
Show 16 findings ▾
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee loaded dish machine with dirty dishes then grabbed clean dishes, explained to him and he washed hands
High priority/12A-13-4/Corrected On-Site
Employee switched from working with raw food to ready-to-eat food without washing hands. Employee grabbed raw beef then grabbed cauliflower to cook, explaining to her and she washed hands, 155f cauliflower
High priority/12A-12-4/Corrected On-Site
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 54f flour batter sitting on ice, prep area by fryer, mgr rearranged
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 115f fries on lamp, employee voluntarily discarded them
High priority/03B-01-6/Corrective Action Taken
Toxic substance/chemical improperly stored. Cleaner above flour in storage area, mgr discarded it
High priority/41-10-4/Corrected On-Site
Wiping cloth sanitizer solution exceeds the maximum concentration allowed. 2258 ppm lactic acid in bucket at cook line, mgr diluted it, 704 ppm
High priority/41-27-4/Corrected On-Site
Chemical test kit not used to ensure proper sanitization of equipment and utensils when using a chemical sanitizer. For bucket
Intermediate/16-33-4
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. Mgr stated it's damaged p, I didn't see it,
Intermediate/16-62-1
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink in dish washing are, employee brought some
Intermediate/31B-02-4/Corrected On-Site
No soap provided at handwash sink. Hand sink at cheesecake area, employee brought some
Intermediate/31B-03-4/Corrected On-Site
Spray bottle containing toxic substance not labeled. Some kind of cleaner, per mgr, he discarded it, storage area
Intermediate/41-17-4/Corrected On-Site
Employee with no beard guard/restraint while engaging in food preparation. Employee scooping soup at server area
Basic/13-04-4
Employee with no hair restraint while engaging in food preparation. Employee scooping foods at server area
Basic/13-03-4
No handwashing sign provided at a hand sink used by food employees. Hand sinks at cook line by grill and fryers, employee placed them
Basic/31B-04-4/Corrected On-Site/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Ledge on hot fryer container
Basic/23-03-4
Single-service articles not stored inverted or protected from contamination. Plastic wrap for food in storage area, employee covered them
Basic/25-06-4/Corrected On-Site
Aug 8, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

2 High priority1 Intermediate4 Basic
Show 7 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect in alcohol room. Observed one flying insect at entrance of cook line.
High priority/35A-02-6
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in flip top cooler at entrance of kitchen Cooked shredded chicken (48F - Cold Holding); Cooked noodles (48F - Cold Holding). Cooler had an ambient temperature of 50F. Manager quickly chilled shredded chicken to 38F, Manager turned timer on defrost. Took temperature of cooler and went down to Ambient 39F.
High priority/03A-02-5/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Observed potato chopping tool soiled with food debris. Observed soda station soiled near nozzles with mold-like substance or slime. Observed establishment without a certified Food Manager had chopping tool cleaned and soda stations cleaned during inspection.
Intermediate/22-02-4/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee jacket stored next to dry goods. Manager removed and stored properly.
Basic/40-06-5/Corrected On-Site/Repeat Violation
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed employee engaging in food preparation with watch.
Basic/13-07-4
No handwashing sign provided at a hand sink used by food employees. Observed hand sink without hand washing sign located in middle of cook line. Inspector provided hand washing sign.
Basic/31B-04-4/Corrected On-Site
Opened employee beverage container in a cold holding unit with food to be served to customers. Observed bottled water stored on top of clean dishes in cold holding cabinet on service line. Chef removed and stored drinks properly.
Basic/12B-13-4/Corrected On-Site/Repeat Violation

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.