Eat SafelyIn Florida
Home/Jacksonville/COLD STONE CREAMERY ORTEGA PARK

COLD STONE CREAMERY ORTEGA PARK

4495 ROOSEVELT BLVD STE 613, Jacksonville FL 32210 · 904-518-3357

Last inspected Nov 18, 2025 · 4 visits since August 2023

Licence typeRestaurant
Seats10
Risk levelRisk Level 1
LicenceSEA2616032
Grade history
AUG 23
FEB 25
JUN 25
NOV 25
— STEADY

4 inspections within 18 points of each other. Whatever this kitchen does, it does consistently.

Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

4 visits, newest first

Nov 18, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate3 Basic
What the inspector wrote — 3 findings
Equipment and utensils not properly air-dried - wet nesting. Observed clear plastic containers stacked on top of each other with visible signs of moisture and unable to air dry stored on drying rack next to three compartment sink.
Basic/24-08-4
Old labels stuck to food containers after cleaning. Observed old labels stuck to clean containers stored on drying rack next to three compartment sink.
Basic/16-46-4
Wiping cloth sanitizing solution stored on the floor. Observed sanitizer bucket with sanitizer solution stored on floor under ice shelf. Person in charge placed bucket in second bucket.
Basic/21-38-4/Corrected On-Site
Jun 11, 2025Inspection Completed - No Further ActionComplaint Investigation (Partial)

Nothing was found. The inspector recorded no violations at all.

0 High priority0 Intermediate0 Basic
Feb 13, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate4 Basic
Show 7 findings ▾
Dipperwell faucet bent downward eliminating required air gap. Observed faucet on dipperwell no longer secured to side of dipperwell causing faucet to be submerged under water.
High priority/29-47-4
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed one employee on front line with no proof of state approved food handler training. Employee stated time of employment was almost a year.
Intermediate/53B-02-5
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Observed two employees on front line with no employee reporting agreement.
Intermediate/11-26-1
Covered waste receptacle not provided in women's bathroom. Observed no covered waste receptacle in shared restroom in lobby area.
Basic/32-12-6
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee water bottle stored on prep table next to three compartment sink. Employee removed water bottle.
Basic/12B-07-4/Corrected On-Site
Food stored on floor. Observed container with sauce squeeze bottles stored on ground under three compartment sink. Squeeze bottles had chocolate and caramel sauces within. Employee moved container to above 6 inches from ground.
Basic/08B-38-4/Corrected On-Site/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed soiled gaskets on walk-in cooler door near rear exit of establishment.
Basic/23-03-4/Repeat Violation
Aug 2, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate6 Basic
Show 7 findings ▾
Handwash sink not accessible for employee use at all times. Case of plastic lids in front of handwash sink. Person in Charge moved case to shelf.
Intermediate/31A-09-4/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Backpack stored on plastic tote with waffle cones.
Basic/40-06-5/Repeat Violation
Food stored on floor. In prep area, waffle cones in totes stored on floor. In walk-in freezer, case of ice cream on floor.
Basic/08B-38-4/Repeat Violation
Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in reach-in cooler in prep area, on back wall and bottom.
Basic/14-69-4/Repeat Violation
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of microwave at back counter, encrusted splatter debris on plate.
Basic/22-08-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In prep area, plastic totes with waffle cones, exterior soiled.
Basic/23-03-4
Single-service articles improperly stored. Two cases of single service items stored on floor in kitchen. One case moved to shelf.
Basic/25-05-4/Corrective Action Taken/Repeat Violation

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.