COLD STONE CREAMERY RIVER CITY
840 NAUTICA DR STE 123, Jacksonville FL 32218 · 9047570637
Last inspected Oct 31, 2025 · 7 visits since October 2023
OCT 23
MAY 24
OCT 24
OCT 25
▼ IMPROVING
4 inspections trending up, 31 points better than where it started.
Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
7 visits, newest first
Oct 31, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 9 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate7 Basic
What the inspector wrote — 9 findingsThe state's own report →
Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. At front line, milk in reach-in cooler dated 11/8. Employee stated milk was opened yesterday, should be dated 11/5.
No soap provided at handwash sink. At front counter handwash sink, no soap.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. At prep area, employee drink on prep table.
Floors, walls and/or ceilings soiled/has accumulation of debris. At front counter, floor and cove tiles at floor drain have build up. At dish area; wall, ceiling and ceiling vent have dust build up. In walk-in cooler and walk-in freezer, interior bottom of door soiled with black substance. In walk-in freezer, floor has build up of black substance.
Show the remaining 5 findings ▾
Ice buildup in reach-in freezer and/or walk-in freezer. At prep area, reach-in freezer has ice build up on back panel.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items missing date date, all missing address.
No copy of latest inspection report available. Person in Charge not able to find last inspection report.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter, gaskets on under counter reach-in cooler have build up of food debris/residue. At front counter, cabinet under handwash sink soiled with food debris.
Reach-in cooler/freezer interior/shelves have accumulation of soil residues. In prep area, reach-in freezer has build up of food debris on bottom shelf.
Jan 8, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Dec 16, 2024Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months.
Oct 14, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 9 recorded.
0 High priority1 Intermediate8 Basic
Show 9 findings ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months.
Equipment and utensils not properly air-dried - wet nesting. On clean dish shelves, plastic containers stacked before air drying.
Floors, walls and/or ceilings soiled/has accumulation of debris. Floor in walk-in freezer soiled. At front counter and prep area, ceiling vents have buildup.
Food storage container/container lid cracked or broken. In kitchen area on clean dish shelf, multiple plastic containers have chipped edges.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. In prep area, scoop in plastic container labeled coffee has handle touching product.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items have product identity and date, all missing address.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In back kitchen, handwash sink has build up.
Single-service articles improperly stored. At front counter in cabinet, plastic lids stored below handwash sink drain line.
Working containers of food removed from original container not identified by common name. In prep area, container of white powder, identified as ice cream base, not labeled.
May 3, 2024Inspection Completed - No Further ActionComplaint Investigation (Partial)
Nothing was found. The inspector recorded no violations at all.
0 High priority0 Intermediate0 Basic
Jan 3, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Oct 26, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 15 violations recorded, 2 high priority.
2 High priority4 Intermediate9 Basic
Show 15 findings ▾
Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023.
Toxic substance/chemical improperly stored. Cleaning chemicals stored with skittles candy and chocolate sprinkles under front counter. Restroom cleaner stored with clean stainless steel bowls on rack in prep area. Items moved and stored correctly.
Food-contact surface soiled with food debris, mold-like substance or slime. Peanut butter dispensing mechanism at front counter. Interior of red microwave at front counter. Interior of reach in cooler at front counter. Interior of white reach in freezer in prep area.
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. No proof of any certified food manager.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for some employees.
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Missing for some employees.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Multiple employee water bottles on prep counter and prep table in establishment. Bottles moved and stored correctly.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee pink purse on prep table in kitchen. Purse moved and stored correctly.
Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in front counter area. Floor under equipment in prep area of kitchen. Floor in walk in cooler. Floor in walk in freezer.
Food stored on floor. Case of fudge on floor in prep area. Case of plastic water bottles in walk in cooler. Case of brownies in walk in freezer.
Ice buildup in reach-in freezer and/or walk-in freezer. Reach in freezer on front counter (Maxx Cold). Walk in freezer.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinets and storage areas in front counter area. Multiple cabinet handles. Multiple reach in cooler/freezer handles. Exterior of waffle makers at front counter. Black utility carts in back prep area.
Outer openings not protected with self-closing doors. Rear exit door does not fully self close.
Single-service articles improperly stored. Case of cake containers on floor in back prep area.
Water leaking from pipe and/or faucet/handle. Pipe for triple sink faucet.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.