CRACKER BARREL #577
502 CHAFFEE POINT RD, Jacksonville FL 32221 · 904-783-0254
Last inspected Jul 15, 2026 · 9 visits since July 2023
JAN 25
MAY 25
AUG 25
DEC 25
JUL 26
▼ IMPROVING
5 inspections trending up, 52 points better than where it started.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects by reach in cooler closest to dry storage and five flying insects around accumulated trash area by back door. Person in charge killed four flying insects and instructed team to remove accumulated trash.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
9 visits, newest first
Jul 15, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 3 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate1 Basic
What the inspector wrote — 3 findings
Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed vegetable and beef mixture used for soups with date marking of 7/15. Person in charge confirmed beef and vegetables were heat treated on the 14th, cooled over night, then packaged on the 15th. Date markings were updated with date of preparation.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink closest to dish area at end of cook line. Person in charge provided paper towels.
Equipment and utensils not properly air-dried - wet nesting. Observed clear plastic containers stacked on top of each other with visible signs of moisture and unable to air dry stored on drying racks near dish area.
Dec 5, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate2 Basic
Show 4 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cooked potatoes at temperatures of 51F stored in walk-in cooler. Per person in charge potatoes were removed from walk-in cooler to help make room for delivery truck 30 mins prior. Potatoes were cooked day prior and have been in walk-in cooler since. Potatoes were already returned to walk-in cooler for cooling. Cooked potatoes (51F - Cold Holding)
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed multiple expired food handler certifications through SafeStaff.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee beverage with lid stored on prep shelf above food items and next to microwave on cook line. Employee moved beverage to designated area.
Equipment and utensils not properly air-dried - wet nesting. Observed clear plastic containers stacked on top of each other with visible signs of moisture and unable to air dry stored on drying rack in dish area.
Aug 20, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
2 High priority1 Intermediate7 Basic
Show 10 findings ▾
Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. Observed employee crack raw shell eggs and drop a a shell on ground. Employee then picked up cracked shell and discarded then changed gloves without washing hands to engage in food preparation on grill line. Inspector educated employee proper handwashing procedures.
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken tenders stored over raw pork ribs in walk-in freezer. Multiple food items no longer in original commercial packaging. Person in charge stated ribs were no longer on menu and voluntarily discarded.
Employee with artificial nails/nail polish working with exposed food without wearing intact gloves. Observed one employee engaging in food preparation with fake nail polish.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed ice bucket stored not inverted next to ice machine closest to dish area. Person in charge inverted ice bucket.
Drain cover(s) missing. Observed missing drain cover at mop sink near rear exit. Person in charge reapplied drain cover.
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed multiple employees engaging in food preparation while wearing watches.
Equipment and utensils not properly air-dried - wet nesting. Observed clear plastic containers stacked on top of each other with visible signs of moisture and unable to air dry stored on drying rack in dish area.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Observed build up inside oven near walk-in cooler on back line.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed; soiled back plates around soda nozzles on soda tower near office. Soiled hood filters above cook line.
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Observed sanitizer bucket with Sink and Surface sanitizing solution testing at 0ppm. Person in charge voluntarily discarded solution and added new solution testing at proper minimum levels.
May 7, 2025Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 9 violations recorded, none serious enough to require a return visit.
0 High priority1 Intermediate8 Basic
Show 9 findings ▾
Employee with artificial nails/nail polish working with exposed food without wearing intact gloves. Server employee preparing food with no gloves and has artificial nails with nail polish
Drain cover(s) missing. At mop sink. Manager fixed
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employees preparing food with bracelets and watch on wrist
Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint
Equipment in poor repair. Walk in cooler with torn gasket
Interior of oven/microwave has accumulation of black substance/grease/food debris. Black build up inside interior of double oven in back prep area. Manager having employee to clean
Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. Red sanitizer bucket stored on top of case of green beans in back kitchen area. Moved by manager.
Stored food not covered. Cooked meat loaf in walk in cooler not covered. Manager covered
Wet mop not stored in a manner to allow the mop to dry. At mop sink, wet mop stored inside mop bucket with solution. Manager removed and place to hang and dry
Jan 2, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 18 violations recorded, 4 high priority.
4 High priority3 Intermediate11 Basic
Show 18 findings ▾
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee in dish area handle soiled dish ware then handle clean dishes from dish machine. Also observed no soap dispenser at hand wash sink in dish area. Person in charge stated it was broken and new one was in office. Inspector educated person in charge proper hand washing procedures.
Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee with gloved hands wipe hands on dirty apron then proceed to handle cooked bacon for garnish on ready to eat dish. Inspector educated employee and person in charge proper glove changing procedures.
Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw shell eggs stored over ready to eat sauce in walk-in cooler. Person in charge moved shell eggs to proper storage location.
Shell eggs in use or stored with cracks or broken shells. See stop sale. Observed four cracked shell eggs with visible yolk with uncracked eggs on egg flat in walk-in cooler.
Manager or person in charge lacking proof of food manager certification. Observed person in charge, Harvey Hansel, with no proof of certified food manager certification. Person in charge stated certified food manager certification not required at previous Cracker Barrel location in Georgia.
No soap provided at handwash sink. Observed no soap at hand wash sink in dish area. Person in charge provided soap for hand wash sink.
Person in charge unable to answer basic Food Code questions pertaining to safe operation of establishment. Observed person in charge unable to answer basic questions about food borne illnesses or allergens.
Drain cover(s) missing. Observed missing drain cover for drain in mop sink.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee beverage stored on prep table where bacon is cooked and placed on trays. Person in charge voluntarily discarded beverage.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee cell phone stored on prep shelf next to heating unit at end of cook line near dish area. Person in charge removed employee cell phone.
Equipment in poor repair. Observed gasket in disrepair on heating unit at end of cook line near dish area.
Grease on the ground and/or pad around grease receptacle. Observed grease build up on ground around grease receptacle in dumpster enclosure.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed handle of scoop in sugar container with handle in contact with product. Container was stored on prep shelf above prep sink on back line. Person in charge removed scoop and placed in dish area.
No copy of latest inspection report available. Observed person in charge unable to provide copy of latest inspection.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed; back plates around soda nozzles on both soda towers with mold like substance build up. Employee cleaned areas around soda nozzles. Soiled gaskets on heating unit across from biscuit station.
Old food stuck to clean dishware/utensils. Observed food build up on metal ladle stored on wall next to walk-in cooler door. Person in charge placed ladle in dish area.
Old labels stuck to food containers after cleaning. Observed; old labels stuck to clean plastic containers on drying rack near walk-in cooler. Old labels stuck to clean metal pans on drying rack above dish machine. Person in charge removed labels and placed containers in dish area to be washed, rinsed, and sanitized.
Working containers of food removed from original container not identified by common name. Observed container of white powdery substance with no label on back prep shelf near biscuit oven. Person in charge stated it was sugar and instructed employee to label accordingly.
Jul 16, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 8 violations recorded, none serious enough to require a return visit.
2 High priority0 Intermediate6 Basic
Show 8 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects by reach in cooler closest to dry storage and five flying insects around accumulated trash area by back door. Person in charge killed four flying insects and instructed team to remove accumulated trash.
Shell eggs in use or stored with cracks or broken shells. See stop sale. Observed one cracked egg in reach in cooler closest to cook line stored next to other shelled eggs.
Bowl or other container with no handle used to dispense food. Observed disposable plastic souffle cup in food product on cook line. Person in charge removed souffle cup on site.
Equipment and utensils not properly air-dried - wet nesting. Observed wet nesting in containers in dish ware area.
Garbage on the ground and/or pad around dumpster. Observed garbage and debris on pad around dumpster.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed soiled gasket on walk-in cooler door.
Wall soiled with accumulated grease, food debris, and/or dust. Observed wall under three compartment sink soiled with mold like substance.
Water leaking from pipe and/or faucet/handle. Observed leaking faucet in kitchen by potato peeler.
Feb 27, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Feb 21, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 13 violations recorded, 4 high priority.
4 High priority1 Intermediate8 Basic
Show 13 findings ▾
Heat strip failed to turn black to indicate the sanitization temperature of 160 degrees Fahrenheit was achieved on the dish surface and/or high temperature holding thermometer did not reach 160F. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired. Hot temp dish machine 124F. Operator had employees continue to run dish through but added that employee sanitize in triple sink.
Raw animal food stored over/not properly separated from ready-to-eat food. In walk in cooler raw fish was placed over ready to eat soup. Operator removed fish from top shelf.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. At reach in cooler in kitchen next to prep table, cut lettuce (52F - Cold Holding); shredded cheese (47F - Cold Holding); boiled eggs (51F - Cold Holding). Cooler was not holding temperature correctly and manager did not know when food went out of temp in cooler. Manager discarded items.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At reach in cooler in kitchen next to prep table, cut lettuce (52F - Cold Holding); shredded cheese (47F - Cold Holding); boiled eggs (51F - Cold Holding). Cooler was not holding temperature correctly and manager did not know when food went out of temp in cooler. Manager discarded items.
Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. At reach in cooler in kitchen next to flat top stove, cut lettuce (52F - Cooling for one hour, re temp after 2 hour 56F). Discussed with operator about keep this item on time.
Ceiling tile missing. In dish area of kitchen, one ceiling tile missing.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Above triple sink throughout dish area, ceiling tiles soiled.
Equipment and utensils not properly air-dried - wet nesting. Observed wet nesting at dish area, numerous containers and plastic cups were stacked while wet.
Garbage can located outside has no lid or lid open/broken. Garbage lid at right side dumpster is in disrepair.
Garbage on the ground and/or pad around dumpster. Excess garbage on ground around dumpster.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Around soda nozzle at server station where food is placed for service is soiled.
Time/temperature control for safety food thawed in an improper manner. Thawing cooler in kitchen next to prep table had beef at 52F. Manager stated those were placed in thawing less than one hour ago.
Wall soiled with accumulated grease, food debris, and/or dust. The wall under the triple sink in dish area soiled with mold like substance.
Jul 14, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 9 violations recorded, 1 high priority.
1 High priority1 Intermediate7 Basic
Show 9 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In salad reach-in cooler at end of cook line, egg (52F - Cold Holding); baked potato (49F - Cold Holding) Employee stated she had cooler open cleaning. Ambient temperature 37f.
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Be Manager certification expired. Manager present attempted to contact manager to get current certificate but was not able to reach.
Ambient air thermometer not located in the coolest part of the hot holding unit. No ambient thermometer in milk reach-in cooler in wait station. Operator placed thermometer in cooler.
Floors, walls and/or ceilings soiled/has accumulation of debris. Floor under steam tables at cook line. Floor under prep tables in prep area. Wall at mixer in prep area.
Grease on the ground and/or pad around grease receptacle. Dumpster enclosure has build up of grease and standing water.
Grease receptacle lid open, broken, or missing. Grease receptacle lid open, employee closed.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple reach-in coolers and reach-in freezers, gaskets and front contact areas have build up/soiled.
Reach-in cooler interior/shelves have accumulation of soil residues. Chicken reach-in cooler in prep area, bottom build up of food residue.
Stored food not covered. In walk-in freezer, biscuits not covered. Manager had employee cover.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.