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CROWNE PLAZA DOWNTOWN ORLANDO

304 W COLONIAL DR, Orlando FL 32801 · 407.843.8700

Last inspected Feb 3, 2026 · 10 visits since July 2023

Licence typeRestaurant
Seats210
Risk levelRisk Level 2
LicenceSEA5801523
Grade history
DEC 23
JUL 24
JAN 25
AUG 25
FEB 26
▲ GETTING WORSE

5 inspections trending down, 15 points off where it started.

Worst finding on record
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. Cuban sandwiches
High priority/01B-24-5
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

3 cases · $950

CaseViolation dateFinal orderAmount
4--2015045635Oct 5, 2015Feb 15, 2016$300
4--2015050691Nov 4, 2015Feb 15, 2016$350
4--2015047500Oct 19, 2015Feb 8, 2016$300

Inspection history

10 visits, newest first

Feb 3, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 16 violations recorded, none serious enough to require a return visit.

4 High priority1 Intermediate11 Basic
What the inspector wrote — 16 findings
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. -Sausage gravy dated 1/23. Operstor discarded
High priority/01B-24-5/Corrected On-Site
Self-service salad bar/buffet lacking adequate sneezeguards or other proper protection from contamination. -Fruit, butter, yogurt, cheese, toppings at breakfast buffet
High priority/08B-01-4
Shell eggs in use or stored with cracks or broken shells. See stop sale. 4 cracked raw shell eggs in container in cooler operator discarded
High priority/01B-14-4/Corrected On-Site
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. -Ham 47F double panned in prep cooler. Less than 4hrs per operator. Operator removed double pan.
High priority/03A-02-5/Corrective Action Taken
Show the remaining 12 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. -soda nozzle at bar. Operator cleaned
Intermediate/22-02-4/Corrected On-Site
Carbon dioxide/helium tanks not adequately secured. Operator secured
Basic/51-11-4/Corrected On-Site
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Ice buckets Plates on storage shelves. Operator inverted all
Basic/24-05-4/Corrected On-Site
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Salmon thawed this morning per operator.
Basic/06-09-1
Equipment in poor repair. Gaskets in walk in cooler
Basic/14-11-5
Hood filter missing from automatic fire suppression/exhaust system. -hood filters have gaps above oven
Basic/14-42-4
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Handle in granola container. Operator removed
Basic/10-01-5/Corrected On-Site
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of reach in ovens
Basic/22-08-4
Light not functioning. - under oven hood
Basic/36-62-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -Fan in cooler 10 -Rim of chest freezer. -Under flatop
Basic/23-03-4
Unwashed fruits/vegetables stored with ready-to-eat food. In prep cooler. Operator removed
Basic/08B-17-4/Corrected On-Site
Working containers of food removed from original container not identified by common name. Salt, flour containers. Operator labeled
Basic/02D-01-5/Corrected On-Site
The state's own report →
Aug 27, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate3 Basic
Show 3 findings ▾
Interior of oven/microwave has accumulation of black substance/grease/food debris. Upright ovens, and oven on cook line
Basic/22-08-4/Return visit Aug 27, 2025 · Time Extended
Reach-in cooler interior/shelves have accumulation of soil residues. Interior rim of chest freezer at end of cook line
Basic/22-16-4/Return visit Aug 27, 2025 · Time Extended
Working containers of food removed from original container not identified by common name. Powder sugar
Basic/02D-01-5/Return visit Aug 27, 2025 · Time Extended
Aug 26, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 13 recorded, 5 high priority.

5 High priority1 Intermediate7 Basic
Show 13 findings ▾
Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Employee cutting and handling tomatoes for salad, no gloves. Advised to wash hands and wear gloves while preparing ready to eat foods.
High priority/09-01-4
Raw animal food stored over/not properly separated from ready-to-eat food. -Raw shrimp over cooked wings in walk in cooler. Operator immediately removed
High priority/08A-05-6/Corrected On-Site
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Sausage gravy, Hollandaise, chicken soup, Tomato soup, 50F-53F overnight per operator in reach in cooler. Operator removed to be discarded.
High priority/01B-02-5/Warning
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Sausage gravy, Hollandaise, chicken soup, Tomato soup, 50F-53F overnight per operator in reach in cooler. Operator removed to be discarded.
High priority/03A-02-5/Warning
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. On Stove less than 4hrs per operator grits, sausage links, sausage patties. Sausage gravy, 99F-130F hot holding. Advised to reheat to 165F for temp recovery
High priority/03B-01-6/Corrective Action Taken/Warning
Food-contact surface soiled with food debris, mold-like substance or slime. Soda nozzle at bar. Operator immediately removed to be cleaned and sanitized
Intermediate/22-02-4/Corrective Action Taken
Carbon dioxide/helium tanks not adequately secured.
Basic/51-11-4/Corrected On-Site
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. On dish storage shelf
Basic/24-05-4
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Backpack on dish storage shelf. Operator immediately removed
Basic/40-06-5/Corrected On-Site
In-use knife/knives stored in cracks between pieces of equipment. Knife and spatula in between prep tables. Immediately removed
Basic/10-17-4/Corrected On-Site
Interior of oven/microwave has accumulation of black substance/grease/food debris. Upright ovens, and oven on cook line
Basic/22-08-4
Reach-in cooler interior/shelves have accumulation of soil residues. Interior rim of chest freezer at end of cook line
Basic/22-16-4
Working containers of food removed from original container not identified by common name. Powder sugar
Basic/02D-01-5
Mar 3, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

2 High priority1 Intermediate6 Basic
Show 9 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Tested 00chlorine ppm. Operator refilled sanitizer. Tested again at 50ppm
High priority/22-41-4/Corrected On-Site/Return visit Mar 3, 2025 · Time Extended
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw steak out of its original packaging over packaged soup in freezer. Operator immediately corrected
High priority/08A-17-6/Corrected On-Site/Return visit Mar 3, 2025 · Time Extended
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator had employees sign on site
Intermediate/11-26-1/Corrected On-Site/Return visit Mar 3, 2025 · Time Extended
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Salmon. Operator immediately cut open
Basic/06-09-1/Corrected On-Site/Return visit Mar 3, 2025 · Time Extended
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee Drink above clean prep table. Operator immediately discarded
Basic/12B-07-4/Corrected On-Site/Return visit Mar 3, 2025 · Time Extended
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees Drink food, purses glasses at ware washing area. Operator immediately removed
Basic/40-06-5/Corrected On-Site/Return visit Mar 3, 2025 · Time Extended
Floor soiled/has accumulation of debris. Under fryers
Basic/36-73-4/Return visit Mar 3, 2025 · Time Extended
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of oven doors
Basic/22-08-4/Return visit Mar 3, 2025 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Floor fan
Basic/23-03-4/Return visit Mar 3, 2025 · Time Extended
Jan 22, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 10 recorded, 2 high priority.

2 High priority2 Intermediate6 Basic
Show 10 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Tested 00chlorine ppm. Operator refilled sanitizer. Tested again at 50ppm
High priority/22-41-4/Corrected On-Site
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw steak out of its original packaging over packaged soup in freezer. Operator immediately corrected
High priority/08A-17-6/Corrected On-Site
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-01-5/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator had employees sign on site
Intermediate/11-26-1/Corrected On-Site
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Salmon. Operator immediately cut open
Basic/06-09-1/Corrected On-Site
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee Drink above clean prep table. Operator immediately discarded
Basic/12B-07-4/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees Drink food, purses glasses at ware washing area. Operator immediately removed
Basic/40-06-5/Corrected On-Site
Floor soiled/has accumulation of debris. Under fryers
Basic/36-73-4
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of oven doors
Basic/22-08-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Floor fan
Basic/23-03-4
Jul 16, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jul 15, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 7 recorded, 2 high priority.

2 High priority1 Intermediate4 Basic
Show 7 findings ▾
Shell eggs in use or stored with cracks or broken shells. See stop sale. 1 raw shell egg in prep table cooler.
High priority/01B-14-4
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked noodles (44-46F - Cold Holding); ham (44-46F - Cold Holding); sweet potatoes (44-46F - Cold Holding); chicken wings (44-46F - Cold Holding) in. Walk in cooler over night per operator. Advised operator to immediately put items on ice and in freezer for temperature recovery. Per maintenance, cooler was in defrost mode at time of inspection
High priority/03A-02-5/Warning
Food-contact surface soiled with food debris, mold-like substance or slime. Can opener blade
Intermediate/22-02-4
Bowl or other container with no handle used to dispense food. In granola container
Basic/14-01-5/Corrected On-Site
Carbon dioxide/helium tanks not adequately secured.
Basic/51-11-4
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Fish in walk in cooler. Advised operator to remove from packaging
Basic/06-09-1/Corrective Action Taken
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fans in walk in cooler. Have slight build up
Basic/23-03-4
Dec 21, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 8 violations recorded, none serious enough to require a return visit.

3 High priority1 Intermediate4 Basic
Show 8 findings ▾
Stop Sale issued on time/temperature control for safety food due to temperature abuse. In cooler drawers overnight per operator. wings (48F - Cold Holding); blue cheese (47F - Cold Holding). Operator immediately discarded
High priority/01B-02-5/Corrected On-Site
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In cooler drawers overnight per operator. wings (48F - Cold Holding); blue cheese (47F - Cold Holding). Operator immediately discarded
High priority/03A-02-5/Corrected On-Site
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. At hoses on water lone on wall by walk in cooler
High priority/29-34-4
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Provided operator with form. Operator printed and signed on site
Intermediate/11-26-1/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Jackets and backpacks on rack with clean dishes
Basic/40-06-5/Corrected On-Site
Food stored on floor. Boxed oil floor
Basic/08B-38-4/Corrected On-Site
In-use tongs stored on equipment door handle between uses.
Basic/10-20-4/Corrected On-Site
Wet mop not stored in a manner to allow the mop to dry.
Basic/42-01-4/Corrected On-Site
Jul 20, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

1 High priority0 Intermediate2 Basic
Show 3 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
High priority/29-42-4/Return visit Jul 20, 2023 · Time Extended
Interior of oven/microwave has accumulation of black substance/grease/food debris. Two door oven
Basic/22-08-4/Return visit Jul 20, 2023 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan cover in upright fridge/freezer unit on cook line
Basic/23-03-4/Return visit Jul 20, 2023 · Time Extended
Jul 19, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 11 recorded, 5 high priority.

5 High priority0 Intermediate6 Basic
Show 11 findings ▾
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. Cuban sandwiches
High priority/01B-24-5
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Ham, creamer, sausage links, sausage patties, liquid egg Diced Tomatoes. All temperature range 56F-60F
High priority/01B-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Ham, creamer, sausage links, sausage patties, liquid egg Diced Tomatoes. All temperature range 56F-60F
High priority/03A-02-5/Warning
Time/temperature control for safety food required to be date marked is not date marked and time of opening/preparation cannot be determined. See stop sale. Milk
High priority/01B-17-5
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
High priority/29-42-4
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Backpack and jacket on shelf with clean dishes
Basic/40-06-5
In-use tongs stored on equipment door handle between uses.
Basic/10-20-4/Corrected On-Site
Interior of oven/microwave has accumulation of black substance/grease/food debris. Two door oven
Basic/22-08-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan cover in upright fridge/freezer unit on cook line
Basic/23-03-4
Single-service articles not stored inverted or protected from contamination. Coffee filters not covered
Basic/25-06-4
Time/temperature control for safety food thawed in an improper manner. Commercially reduced oxygen packaged salmon and snapper not thawed according to manufacturer instructions. Operator cut open.
Basic/06-01-5/Corrected On-Site

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.