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DAIRY QUEEN

5630 NORMANDY BLVD, Jacksonville FL 32205 · (904)781-9440

Last inspected Nov 21, 2025 · 9 visits since August 2023

Licence typeRestaurant
Seats46
Risk levelRisk Level 2
LicenceSEA2600897
Grade history
JUN 24
NOV 24
JAN 25
JUL 25
NOV 25
— STEADY

5 inspections within 21 points of each other. Whatever this kitchen does, it does consistently.

Worst finding on record
Operating with an expired Division of Hotels and Restaurants license. License expired June 1, 2024
High priority/50-17-3
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

9 visits, newest first

Nov 21, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

1 High priority1 Intermediate4 Basic
What the inspector wrote — 6 findings
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over prepped ranch cups in the walk in cooler. Manager properly stored food items.
High priority/08A-05-6/Corrected On-Site
Spray bottle containing toxic substance not labeled. Unlabeled spray bottle with Purple solution stored on back wall.
Intermediate/41-17-4/Repeat Violation
Ceiling tile missing. Ceiling tile missing near drink dispenser.
Basic/36-36-4
Floor tiles missing and/or in disrepair. Floor tile missing in back of drink dispenser for dining area.
Basic/36-17-5
Show the remaining 2 findings ▾
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between Flip top cooler and flat top grill.
Basic/10-17-4
Single-service articles improperly stored. Case of Single service cake platters stored on floor. Manager properly stored platters.
Basic/25-05-4/Corrected On-Site
The state's own report →
Sep 26, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jul 24, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 8 violations recorded, 2 high priority.

2 High priority1 Intermediate5 Basic
Show 8 findings ▾
Operating with an expired Division of Hotels and Restaurants license. License expired June 1, 2025
High priority/50-17-3
Raw animal food stored over/not properly separated from ready-to-eat food. Fish patty stored over cheese balls, manager properly stored food items.
High priority/08A-05-6/Corrected On-Site/Repeat Violation/Admin Complaint
Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. All employee training expired on 2/7/25
Intermediate/53B-05-5/Warning
Equipment in poor repair. Torn gasket On white reach in freezer
Basic/14-11-5
Food stored on floor. Connected coke fountain drink box stored on floor.
Basic/08B-38-4/Repeat Violation
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between flat top grill and flip top cooler.
Basic/10-17-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in freezer fan covers are dusty.
Basic/23-03-4/Repeat Violation
Single-service articles not stored inverted or protected from contamination. Plastic Platter lids and platters stored on back shelf.
Basic/25-06-4/Repeat Violation
Jan 13, 2025Administrative complaint recommendedComplaint Investigation

Referred for a formal case, which can lead to a fine. 8 violations recorded, 1 high priority.

1 High priority1 Intermediate6 Basic
Show 8 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw fish patties stored over brownies in reach in freezer on cooks line.
High priority/08A-05-6/Repeat Violation/Admin Complaint
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink near triple sink, employee provided paper towels during inspection
Intermediate/31B-02-4
Food stored on floor. Oil stored on floor in dry storage area
Basic/08B-38-4
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between flip top cooler and flat top grill
Basic/10-17-4
Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of microwave
Basic/22-08-4/Repeat Violation
No handwashing sign provided at a hand sink used by food employees. No hand wash sign at hand sink near the drive thru area
Basic/31B-04-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dusty fan covers in the walk in cooler
Basic/23-03-4/Repeat Violation
Single-service articles not stored inverted or protected from contamination. Platter lids and plates stored not inverted
Basic/25-06-4/Repeat Violation
Nov 26, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

1 High priority1 Intermediate4 Basic
Show 6 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Frozen raw fish patty stored over container of brownies, manager properly stored food items
High priority/08A-05-6/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Food debris on can opener, manager cleaned can opener. Mold like substance on ice chute at drink station, employee cleaned ice chute during inspection
Intermediate/22-02-4/Corrected On-Site/Repeat Violation
Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of microwave, manager cleaned microwave
Basic/22-08-4/Corrected On-Site
No handwashing sign provided at a hand sink used by food employees. No hand wash sign at hand wash sink in the drive thru area. Manager provided hand washing sign during inspection
Basic/31B-04-4/Corrected On-Site/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dust on Fan covers in the walk in cooler
Basic/23-03-4/Repeat Violation
Single-service articles improperly stored. Single service platters and lids stored not inverted. Manager inverted platters and lids
Basic/25-05-4/Corrected On-Site/Repeat Violation
Jun 27, 2024Inspection Completed - No Further ActionComplaint Investigation

Met inspection standards. 8 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate5 Basic
Show 8 findings ▾
Operating with an expired Division of Hotels and Restaurants license. License expired June 1, 2024
High priority/50-17-3
Food-contact surface soiled with food debris, mold-like substance or slime. Mold like substance on ice chute at drink machine in dining area, manager cleaned ice scoop during inspection
Intermediate/22-02-4/Corrected On-Site
Spray bottle containing toxic substance not labeled. Two unlabeled chemical spray bottles with Purple solution one located near back door to kitchen, one located at front counter. Employee labeled spray bottles during inspection
Intermediate/41-17-4/Corrected On-Site
Equipment in poor repair. Torn gasket on white reach in freezer at end of cooks line
Basic/14-11-5
No handwashing sign provided at a hand sink used by food employees. Hand wash sign missing In drive thru area
Basic/31B-04-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dust on fan cover in the walk in cooler
Basic/23-03-4
Single-service articles not stored inverted or protected from contamination. Single service lids and platters stored on shelf in dry storage area not inverted
Basic/25-06-4
Wall soiled with accumulated grease, food debris, and/or dust. Black mold like substance on exterior of wall outside of walk in freezer
Basic/36-27-5
Feb 28, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate5 Basic
Show 6 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. Soiled Tea drink nozzles in the drive thru area, soiled ice chute in dining room area
Intermediate/22-02-4
Ceiling/ceiling tile shows damage or is in disrepair. Water damage on ceiling tiles
Basic/36-32-5
Equipment in poor repair. Torn gasket on white reach in freezer
Basic/14-11-5
In-use knife/knives stored in cracks between pieces of equipment. Three knives stored between grill and reach in cooler
Basic/10-17-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dust on walk in cooler gasket
Basic/23-03-4
Single-service articles not stored inverted or protected from contamination. Single service lids and pans stored upright, employee inverted single service items
Basic/25-06-4/Corrected On-Site
Oct 23, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 24, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 11 recorded, 1 high priority.

1 High priority3 Intermediate7 Basic
Show 11 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored on top of open container of dill relish in the walk in cooler, employee properly stored food items
High priority/08A-05-6/Corrected On-Site
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written plan provided, emailed the manager he printed form and posted on wall
Intermediate/11-27-4/Corrected On-Site/Repeat Violation
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ No valid Manager certification provided
Intermediate/53A-07-6/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. No employee reporting forms provided at inspection, emailed manager the form. Manager printed and posted form
Intermediate/11-26-1/Corrected On-Site/Repeat Violation
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Black build up on interior of ice machine
Basic/22-20-5
Dead roaches on premises. Two dead roaches on floor near boxed beverages, employee discarded roaches and cleaned the area
Basic/35A-03-4/Corrected On-Site
Employee with no beard guard/restraint while engaging in food preparation. No beard guard on employee scooping chili
Basic/13-04-4
Equipment in poor repair. Torn gasket on white reach in freezer
Basic/14-11-5/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dusty Fan cover in the walk in cooler Reach in freezer gaskets soiled with black debris, manager wiped gaskets
Basic/23-03-4/Corrective Action Taken
Single-service articles not stored inverted or protected from contamination. Single service platters and lids stored in the dry storage area not inverted, manager inverted
Basic/25-06-4/Corrected On-Site/Repeat Violation
Wet wiping cloth not stored in sanitizing solution between uses. Wet wiping cloths stored on prep table when not in use
Basic/21-12-4/Repeat Violation

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.