DAIRY QUEEN 43205
9012 NEW KINGS RD, Jacksonville FL 32219 · 904-881-7519
Last inspected Jul 27, 2026 · 13 visits since September 2023
5 inspections trending down, 12 points off where it started.
Live, small flying insects found. Observed 1 live flying insect near soda machine in drive through area.
Awarded on the inspection record alone. What they mean →
Disciplinary actions
1 case · $400
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2021027015 | Mar 15, 2021 | Jul 8, 2021 | $400 |
Inspection history
13 visits, newest first
A return visit. The problems from the previous inspection had been dealt with.
Referred for a formal case, which can lead to a fine. 11 violations recorded, 4 high priority.
Show 11 findings ▾
Operating with an expired Division of Hotels and Restaurants license. License expired on June 1, 2026. Operator renewed license during inspection.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cut lettuce (57F - Cold Holding); cut tomato (54F - Cold Holding); sliced cheeses (54F/55F - Cold Holding); cheese (52F/58F - Cold Holding)in flip top reach in cooler in the kitchen. Ambient air temperature on provided thermometer is 52F. Per employee, all products placed in the unit from the walk-in cooler between 45 minutes-3 hours. All products moved to the walk-in cooler to quickly chill.
Toxic substance/chemical improperly stored. Cans of paint stored over single-service cake boxes and peanuts on storage rack behind the office. Operator removed paint cans.
Vacuum breaker missing/incorrectly installed at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker incorrectly installed at top of added splitter to the mop sink. Vacuum breaker needed on the non-chemical side of the splitter with attached hose. Operator added vacuum breaker during inspection.
Food-contact surface soiled with food debris, mold-like substance or slime. Can opener blade has dried food debris. Operator removed can opener for cleaning.
Dead roaches on premises. One dead roach in lobby cabinet holding single-service straws. Operator removed and discarded the dead roach.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee cell phone on prep table by walk-in cooler. Operator moved phone to proper storage.
No Heimlich maneuver/choking sign posted. No choking poster available. Provided DBPR Form HR 5030-105 and operator hung poster.
No handwashing sign provided at a hand sink used by food employees. No employee handwashing signs in both the men's and women's shared restrooms. Provided DBPR Form HR 5030-111 and operator posted the sign in each restroom.
Open dumpster lid. Left dumpster lid is open. Operator closed lid.
Working containers of food removed from original container not identified by common name. Container of salt on dry storage rack is not labeled. Operator labeled container.
Referred for a formal case, which can lead to a fine. 21 violations recorded, 3 high priority.
Show 21 findings ▾
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on cook line, open bags of uncooked chicken tenders stored above open box of raw hamburger patties. Manager flipped items.
Toxic substance/chemical improperly stored. On bottom shelf of table in drive thru area, spray bottle of bleach water stored next to open box of to go ketchup packets. Manager removed spray bottle from shelf.
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Vacuum breaker missing at the end of the splitter for mop sink faucet where black hose is attached.
Handwash sink used for purposes other than handwashing. In handwash sink near drive thru area, dirty blizzard parts in sink. Manager removed parts from sink.
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Employee Daralea B. safestaff expired 8/28/2025.
Spray bottle containing toxic substance not labeled. On bottom shelf of table in drive thru area, spray bottle of yellowish liquid not labeled. Manager labeled bottle bleach water.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior deflector plate in ice machine soiled with pinkish mold-like substance.
Carbon dioxide/helium tanks not adequately secured. Four co2 tanks next to bag- in- box soda rack and walk-in cooler not secured.
Cardboard used to line nonfood-contact shelves. Behind table at front counter and at drive thru area, plastic sign board used as back splash. Board has hollow core resulting in gaps with food debris.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. On top of ice machine, ice bucket not inverted. Manager flipped ice bucket over.
Dead roaches on premises. Observed 1 dead roach on floor at front counter. Manager picked up and discarded.
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Employee open drink cup of fruit punch on table on cook line. Manager removed drink and discarded.
Floor, walls and/or ceiling soiled/has accumulation of debris. Floor under ice cream station at front counter soiled with food debris. Also, floor under reach in freezer and grill on cook line soiled with food debris and grease. Also, floor under 3 compartment sink and wall behind sink soiled with debris. Also, floor under dry storage shelf soiled with food debris. Also, floor and walls in walk-in cooler soiled with food debris and mold-like substance.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In reach in freezer in lobby for customer self service, quarts of ice cream packaged with no date or address of establishment.
Missing drain plug at dumpster. On shared dumpster on property, missing drain plug.
No conspicuously located ambient air temperature thermometer in holding unit. No ambient air thermometer in reach in cooler and reach in freezer at front counter. Manager put thermometers in both coolers.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets in establishment soiled with food debris. Also, around soda nozzles on soda machine in drive thru soiled with dried soda residue.
Open dumpster lid. On shared dumpster on property, lid open. Manager had employee shut it.
Reach-in cooler interior/shelves have accumulation of soil residues. Shelves in walk-in cooler soiled.
Single-service articles not stored inverted or protected from contamination. At front counter, blizzard lids not inverted. Manager flipped lids over.
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer buckets at front counter and cook line, Sanitizer Bucket (Quaternary 0ppm). Manager remade both buckets and rechecked at 150ppm.
Referred for a formal case, which can lead to a fine. 19 violations recorded, 4 high priority.
Show 19 findings ▾
Live, small flying insects found. Observed 1 live flying insect near soda machine in drive through area.
Operating with an expired Division of Hotels and Restaurants license. Establishment license expired June 1, 2025. Operator went online and paid fees. Printed out new license and hung up in office during inspection.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on cook line, open container of raw beef patties and open bag of raw bacon on shelf above ready to eat French fries. Employee rearranged reach in freezer so all raw food is at bottom.
Toxic substance/chemical improperly stored. Spray bottle of bleach water on bottom shelf of table in drive through area next to to-go packets of ketchup. Employee removed spray bottle from shelf.
Handwash sink used for purposes other than handwashing. Hand wash sink by drive through area has dirty ice cream machine part in it. Employee removed from sink.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at handwash sink next to triple sink. Employee restocked paper towels.
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Employee Ianerria H training expired 9/26/2024 and employee Mohammed K training expired 7/18/2023.
Spray bottle containing toxic substance not labeled. Spray bottle of clear liquid on bottom shelf of table in drive through area not labeled. Employee labeled bottle.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Upper interior and deflector plate in ice machine has black mold-like substance and white buildup.
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. On shared men's restroom with attached convenient store door not tight fitting or self closing.
Carbon dioxide/helium tanks not adequately secured. Three carbon dioxide tanks between bag- in- box soda rack and walk-in cooler not secured. Manager secured tanks.
Floor, walls and/or ceiling soiled/has accumulation of debris. Floor under table and drink machine in drive through soiled with food debris. Floor under front counter reach in cooler and ice cream machine soiled with food debris and build up. Floor under fryer soiled with grease.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of both microwaves on cook line soiled with food debris.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. No date mark or address of establishment on pre made quarts of ice cream in reach in freezer in lobby. Operator added needed information to each container during inspection.
Missing drain plug at dumpster. On shared dumpster to right of establishment.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets throughout establishment soiled with food debris. Also, around soda nozzles on drink machines at drive through area and lobby soiled. Also, hung fan at end of cook line has dust build up.
Open dumpster lid. Dumpster lids open on shared dumpster to right of establishment.
Reach-in cooler/walk-in cooler interior/shelves have accumulation of soil residues. In walk-in cooler multiple shelves soiled.
Wet mop not stored in a manner to allow the mop to dry. Two water mops placed in mop sink. Employee hung up both mops to allow to dry.
Referred for a formal case, which can lead to a fine. 1 violations recorded, 1 high priority.
Show 1 finding ▾
Live, small flying insects found 1 live flying insect found by dish area. 4 live flying insects by front registers under counter. 1 live flying insect by blizzard machine near drive thru.
Violations found and a warning issued, with a return visit required. 24 recorded, 5 high priority.
Show 24 findings ▾
Live, small flying insects found 1 live flying insect found by dish area. 4 live flying insects by front registers under counter. 1 live flying insect by blizzard machine near drive thru.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on cook line, opened bag of raw chicken next to bag of fries and over top of open box of raw burgers. Operator moved chicken to bottom shelf.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler near front counter area, milk (45F - Cold Holding. Employee stated milk places in cooler 3.75 hours prior. Employee stated lid open on cooler through lunch, also milk is in plastic container, milk receives no direct cold air. Employee moved to walk-in freezer, retemp after 15 minutes at 42.
Toxic substance/chemical improperly stored. On shelf near swinging kitchen door, can of paint stored above bags of Oreo cookies.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink, splitter added, missing back flow preventer on non chemical dispenser side with hose attached.
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board on front line flip top reach in cooler by ice cream machine soiled/stained.
Handwash sink used for purposes other than handwashing. Employee used handwash sink to rinse off blizzard machine part.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at handwash sink by dish area and handwash sink by cook line.
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee present hired 2.5 months prior. No training certificate.
Accumulation of dead or trapped birds, insects, rodents, or other pests, in control devices. On lower shelf of front counter, observed 4 dead roaches in two glue traps. Employee discarded traps.
Bowl or other container with no handle used to dispense food. On storage shelf in back of kitchen, container of salt with single use bowl in it. Employee removed bowl.
Cardboard used to line nonfood-contact shelves. On storage shelf in back of kitchen cardboard used as dividers between single service items. At front counter area, plastic sign board used as back splash. Board has hollow core resulting in gaps with food debris.
Covered waste receptacle not provided in women's bathroom. In shared bathroom, little stall in women's room does not have covered trash can.
Current Hotel and Restaurant license not displayed. License displayed expired June 1, 2024.
Equipment and utensils not properly air-dried - wet nesting. Multiple pans and containers in dish area stacked before air drying.
Food storage container/container lid cracked or broken. One Ice bucket cracked on side.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area in reach in freezer, tubs of ice cream is missing date prepared and address of establishment.
Missing drain plug at dumpster.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets through out establishment have build up of food debris. On shelf by back door, plastic drawer units have soiled exteriors. Exterior lip on ice machine has build up of lime scale. On soda machine by drive thru, bottom of soda heads dirty.
Single-service articles not stored inverted or protected from contamination. Multiple stacks of to go lids throughout front service area not inverted.
Storage of maintenance equipment/tools in areas that may result in cross contamination of food, equipment, utensils, linens and/or single-service and single-use articles. At prep table in kitchen, multiple tools stored on lower sauce stored next to chocolate sauce bottle.
Walk-in cooler interior/shelves have accumulation of soil residues. In walk-in cooler multiple shelves soiled.
Wet mop not stored in a manner to allow the mop to dry. By storage shelf in back of kitchen, mop bucket stored with water and mop in it.
Working containers of food removed from original container not identified by common name. On storage shelf in back of kitchen, container of salt not labeled. Employee labeled.
A return visit. The problems from the previous inspection had been dealt with.
Referred for a formal case, which can lead to a fine. 9 violations recorded, 2 high priority.
Show 9 findings ▾
Stop Sale issued due to food not being in a wholesome, sound condition. Open milk in reach in cooler on make line, manager unsure when milk was opened. Operator voluntarily discarded milk.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At warming unit on make line, chicken tenders (110F - Hot Holding). Employee reheated tenders 158F. At steam table on make line, burger patty (128F - Hot Holding). Employee reheated burger 144F.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Open milk in reach in cooler, manager unsure when milk was opened. Operator voluntarily discarded milk.
Food-contact surface soiled with food debris, mold-like substance or slime. Can opener blade soiled. Employee moved to triple sink to begin cleaning.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No employee has food handling training of any kind. Manager unaware employees handling food needed training.
Food stored on floor. In walk in cooler, three cases of ice cream on ground.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket of standing reach in freezer on make line has food debris. Portable fan on make line has dust build up.
Single-service articles not stored inverted or protected from contamination. At drive thru station, to go lids not inverted. Manager inverted lids.
Wet mop not stored in a manner to allow the mop to dry. Mop in bucket with dirty water. Not stored to dry properly.
A return visit. The problems from the previous inspection had been dealt with.
Referred for a formal case, which can lead to a fine. 16 violations recorded, 8 high priority.
Show 17 findings ▾
Dented/rusted cans present. See stop sale. One can of pineapple stored in back dry food storage area.
Pesticide-emitting strip present in food prep/clean utensil area. Pest emitting strip hanging near dry storage area above single use items. Strip moved and stored correctly.
Pesticide/insecticide labeled for household use only present in establishment. Two cans of household spray insecticide on she,f near rear exit door. Insecticide removed.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on cook line, raw beef stored over ready to eat french fries. Items moved and stored correctly.
Raw animal food stored over/not properly separated from ready-to-eat food. In walk in cooler, raw shelled eggs stored over ready to eat snickers topping. Items moved and stored correctly.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler, hot dogs, cheese, coleslaw, cut lettuce, cut tomatoes, ranch dressing, white gravy 46F-50F. Operator does not know when items were removed from time control. Items discarded. See stop sale.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top cooler, hot dogs, cheese, coleslaw, cut lettuce, cut tomatoes, ranch dressing, white gravy 46F-50F. Operator does not know when items were removed from time control. Items discarded. See stop sale.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing at the end of the splitter for mop sink faucet where hose is attached. Breaker placed on.
No paper towels or mechanical hand drying device provided at handwash sink. Hand washing sink in kitchen across from walk in cooler. Towels provided.
Bowl or other container with no handle used to dispense food. Plastic cup used as scoop for peanut topping at front counter. Cup discarded.
Carbon dioxide/helium tanks not adequately secured. Two tanks near walk in cooler. Tanks secured.
Cardboard used to line food-contact shelves. In walk in cooler, cardboard lining shelf where cheese is stored. Cardboard removed.
Food stored on floor. In walk in freezer, case of chicken stored in floor.
Ice buildup in reach-in freezer and/or walk-in freezer. In walk in freezer by condenser.
Sanitizing solution for wiping cloths not free of food debris and visible soil. Red sanitizer bucket on shelf below prep area near cook line. Solution discarded.
Single-service articles not stored inverted or protected from contamination. Large clear plastic tops stored on shelf by blast chiller. Lids inverted.
Portable fire extinguisher gauge in red zone. For reporting purposes only. Fire extinguisher on floor in back kitchen area.
Referred for a formal case, which can lead to a fine. 1 violations recorded, 1 high priority.
Show 1 finding ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day.
Referred for a formal case, which can lead to a fine. 4 violations recorded, 2 high priority.
Show 4 findings ▾
Stop Sale issued on time/temperature control for safety food due to temperature abuse. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Doors to reach in cooler make table on cook line do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place and per manager cooler broke sometime overtime and all cold holding temperature for all items in cooler are above 41F.
Dead insects on premises. 2 dead roaches next to bag in box soda rack by walk in cooler. 1 dead roach on lower shelve of prep table in drive through area. 2 dead roaches under front counter. Approximately 10 dead roaches in control devices under front counter. Approximately 12 dead flying insects on fly sticky tape hanging by door from front counter to prep area. Manager discarded all control devices and began cleaning up and discarding all dead insects during inspection.
Referred for a formal case, which can lead to a fine. 10 violations recorded, 3 high priority.
Show 10 findings ▾
Quaternary ammonium sanitizer in spray bottle not at proper minimum strength. Sanitation bucket at drive through area reading 0ppm, manager remade to 100ppm.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheddar cheese (65F - Cold Holding); cut tomatoes (64F - Cold Holding); pepper jack cheese (64F - Cold Holding); American cheese (66F - Cold Holding); white gravy (66F - Cold Holding); shredded lettuce (64F,58F - Cold Holding) all items in reach in cooler make table on cook line, per manager cooler must have broken sometime overnight and they have already called for someone to come out and fix the cooler, all items in cooler have been in cooler since the previous day.
Food-contact surface soiled with food debris, mold-like substance or slime. Stained cutting board on reach in cooler near drive through area, manager moved board to triple sink to be cleaned.
No paper towels or mechanical hand drying device provided at handwash sink. At any hand wash station in kitchen area.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Doors to reach in cooler make table on cook line do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place and per manager cooler broke sometime overtime and all cold holding temperature for all items in cooler are above 41F.
Dead insects on premises. 2 dead roaches next to bag in box soda rack by walk in cooler. 1 dead roach on lower shelve of prep table in drive through area. 2 dead roaches under front counter. Approximately 10 dead roaches in control devices under front counter. Approximately 12 dead flying insects on fly sticky tape hanging by door from front counter to prep area. Manager discarded all control devices and began cleaning up and discarding all dead insects during inspection.
Equipment in poor repair. Door to reach in cooler make table do not stay shut by themselves and gaskets are to large for the cooler doors and do not stay in place.
Floor soiled/has accumulation of debris. Under all equipment in drive through area. Under equipment in preparation area. Under bench in dining area.
Raw fruits/vegetables not washed prior to preparation. Employee cutting onion and heads of lettuce before washing them in prep area.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.