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DAIRY QUEEN GRILL AND CHILL

13966 VILLAGE LAKE CIRCLE, Jacksonville FL 32258 · 904-619-3182

Last inspected Aug 21, 2026 · 10 visits since August 2023

Licence typeRestaurant
Seats72
Risk levelRisk Level 2
LicenceSEA2615465
Grade history
FEB 25
SEP 25
NOV 25
MAR 26
AUG 26
— STEADY

5 inspections within 15 points of each other. Whatever this kitchen does, it does consistently.

Worst finding on record
Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 06/01/2023.
High priority/50-17-3/Admin Complaint
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

10 visits, newest first

Aug 21, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate3 Basic
What the inspector wrote — 6 findings
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing at non chemical side of splitter at mop sink.
High priority/29-42-4
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ One manager with training expired 3.2025.
Intermediate/53A-03-7
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Person in charge only able to provide proof of training for one employee during inspection that has been working at establishment for 60+ days.
Intermediate/53B-13-5
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee bag and shoes stored over single service items.
Basic/40-06-5
Show the remaining 2 findings ▾
Floors walls, and/or ceilings soiled/has accumulation of debris. Observed mold like substance on tiles at front counter indicative of water damage. Also, observed water in light shield in back cookline area. Also, observed debris accumulation on floors along walls in ice cream station, at grease receptacle in back kitchen. Also, observed hole in ceiling above grease receptacle where piping is located.
Basic/36-73-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of ice chute in dining room with debris accumulation. Cabinet under soda dispenser in dining room with mold like substance accumulation.
Basic/23-03-4
The state's own report →
Mar 4, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate3 Basic
Show 3 findings ▾
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of side cooler.
Basic/22-16-4/Repeat Violation
Unnecessary items/unused equipment on the premises. Old cooler in rear of hallway.
Basic/33-31-5
Nov 19, 2025Inspection Completed - No Further ActionComplaint Investigation (Partial)

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4
Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of corner cooler. Side kitchen
Basic/22-16-4
Sep 22, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

1 High priority0 Intermediate5 Basic
Show 6 findings ▾
Toxic substance/chemical improperly stored. Can of paint over single service cups. Moved by manager.
High priority/41-10-4/Corrected On-Site
Buildup of food debris/soil residue on equipment door handles.
Basic/23-24-4/Repeat Violation
Dead roaches on premises. One dead roach on floor. Frontline. Cleaned by manager
Basic/35A-03-4/Corrected On-Site
Floor soiled/has accumulation of debris.
Basic/36-73-4/Repeat Violation
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in frontline reach in freezer.
Basic/14-69-4
Unnecessary items/unused equipment on the premises. Old reach in cooler / make table in rear kitchen. Per Person In Charge Work in progress.
Basic/33-31-5
Feb 5, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate4 Basic
Show 5 findings ▾
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Expired Certified Food Manager credentials for GEMAYEL PHIFER 3/1/24
Intermediate/53A-03-7
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple.
Basic/23-24-4
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4
Floor soiled/has accumulation of debris. Soiled floors in kitchen, rear storage, rear exit area.
Basic/36-73-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled cooler gaskets and sides. Kitchen
Basic/23-03-4
Oct 21, 2024□ Call Back - CompliedComplaint Investigation

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 20, 2024Warning IssuedComplaint Investigation

Violations found and a warning issued, with a return visit required. 6 recorded, 1 high priority.

1 High priority0 Intermediate5 Basic
Show 6 findings ▾
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. No time mark on cooked burger, fries, chicken strips made few mins ago. Marked by manger.
High priority/03F-02-5/Corrected On-Site/Warning
Bathroom facility not clean. Men's restroom divider with stains.
Basic/32-07-4/Warning
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Prep line.
Basic/23-24-4/Warning
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4/Warning
Floor area(s) covered with standing water. Standing water in walk in cooler area.
Basic/36-22-4/Warning
Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Kitchen Hand Wash Sink slow draining. Person In Charge cleared blockage.
Basic/29-20-5/Corrected On-Site/Warning
Mar 28, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate5 Basic
Show 6 findings ▾
Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ GEMAYEL PHFIER 3/1/24
Intermediate/53A-03-7
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food service employees with bracelets/ large jewelry.
Basic/13-07-4
Interior of refrigerator or freezer in disrepair/has exposed insulation. Torn insulation to Reach in cooler prep line.
Basic/14-36-5
Reach-in cooler interior/shelves have accumulation of soil residues. Minor soiled interior of kitchen cooler.
Basic/22-16-4
Standing water in bottom of reach-in-cooler. Standing water in base of kitchen cooler.
Basic/29-49-6
Aug 25, 2023□ Call Back - CompliedComplaint Investigation

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 23, 2023Administrative complaint recommendedComplaint Investigation

Referred for a formal case, which can lead to a fine. 3 violations recorded, 3 high priority.

3 High priority0 Intermediate0 Basic
Show 3 findings ▾
Establishment operating with no potable running water. Establishment has no potable water due to BOIL WATER IN EFFECT.
High priority/27-12-4/Admin Complaint
Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 06/01/2023.
High priority/50-17-3/Admin Complaint
Stop Sale issued due to food not being in a wholesome, sound condition. Ice in self serve ice vending Frontline.10 pounds. Rear 10 pounds. 20 pounds ice In ice machine.
High priority/01B-13-4/Admin Complaint

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.