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DIANA'S PALMS & POURS

124 KENNY BLVD, Haines City FL 33844 · 9788083832

Last inspected Aug 7, 2026 · 13 visits since October 2023

Licence typeRestaurant
Seats120
Risk levelRisk Level 2
LicenceSEA6308381
Grade history
JAN 25
JUL 25
JAN 26
MAR 26
AUG 26
≈ ERRATIC

5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.

Worst finding on record
Sewage/wastewater backing up through floor drains in dish area. Observed backing up through floor drains when dish machine drains also when hand sink runs near the unit, wastewater on floor near fryers where employees walk through.
High priority/28-26-5
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

13 visits, newest first

Aug 7, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate2 Basic
What the inspector wrote — 3 findings
Food-contact surface soiled with food debris, mold-like substance or slime. Both ice machines soiled with mold like substance.
Intermediate/22-02-4
Ice buildup in upright two door reach-in freezer.
Basic/14-69-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets soiled with mold like substance on upright two door cooler.
Basic/23-03-4
Mar 11, 2026□ Call Back - CompliedLicensing Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Mar 10, 2026Warning IssuedLicensing Inspection

Violations found and a warning issued, with a return visit required. 2 recorded, 2 high priority.

2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit https://www2.myfloridalicense.com/hotels-restaurants/ Scheduled licensing inspection. Not open and operating.
High priority/50-08-7/Warning
Live, small flying insects found 7 live flying insects in service area by soda machine.
High priority/35A-02-7/Warning
Jan 15, 2026Emergency Order Callback Time ExtensionRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority2 Intermediate5 Basic
Show 7 findings ▾
Manager or person in charge lacking proof of food manager certification.
Intermediate/53A-01-7/Return visit Jan 14, 2026 · no CFM paperwork Manager or person in charge lacking proof of food manager certification. Kelly W. Time Extended/Return visit Jan 15, 2026 · no CFM paperwork Manager or person in charge lacking proof of food manager certification. Kelly W Time Extended/Return visit Jan 15, 2026 · no CFM paperwork Manager or person in charge lacking proof of food manager certification. Kelly W Time Extended
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-01-5/Return visit Jan 14, 2026 · No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Time Extended/Return visit Jan 15, 2026 · No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Time Extended/Return visit Jan 15, 2026 · No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Time Extended
Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit.
Basic/14-11-5/Return visit Jan 14, 2026 · Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit. Time Extended/Return visit Jan 15, 2026 · Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit Time Extended/Return visit Jan 15, 2026 · Handle missing on upright cooler next to back door. Vents on freezer falling off of unit Time Extended
Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris.
Basic/36-73-4/Repeat Violation/Return visit Jan 14, 2026 · Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris. Repeat Violation Time Extended/Return visit Jan 15, 2026 · Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris. Time Extended/Return visit Jan 15, 2026 · Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris Time Extended
Ice buildup in reach-in freezer.
Basic/14-69-4/Return visit Jan 14, 2026 · - Ice buildup in reach-in freezer. Time Extended/Return visit Jan 15, 2026 · Ice buildup in reach-in freezer. Time Extended/Return visit Jan 15, 2026 · Ice buildup in reach-in freezer. Time Extended
Light not functioning in dry storage room.
Basic/36-62-4/Return visit Jan 14, 2026 · Time Extended/Return visit Jan 15, 2026 · Light not functioning in dry storage room. Time Extended/Return visit Jan 15, 2026 · Light not functioning in dry storage room Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris.
Basic/23-03-4/Return visit Jan 14, 2026 · Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris. Time Extended/Return visit Jan 15, 2026 · Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris. Time Extended/Return visit Jan 15, 2026 · Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris. Time Extended
Jan 15, 2026■ Emergency Order Callback Not CompliedRoutine Inspection

A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 8 violations recorded, 1 high priority.

1 High priority2 Intermediate5 Basic
Show 8 findings ▾
Live, small flying insects found, Approximately 30 flying insects by soda machine. Approximately 5 in dry storage room. Approximately 15 by dishwasher. 1 by soda nozzle in bar.
High priority/35A-02-7/Return visit Jan 14, 2026 · Approximately 5 live flies by soda machine. Approximately 15 live flies by dish machine drain. Approximately 20 live flies in storage room. Operator started to eradicate flies. Time Extended Corrective Action Taken/Return visit Jan 15, 2026 · Approximately 5 live flies in storage area. Approximately 3 flies in ware washing area in kitchen Approximately 4 flies in ware washing trash can. In kitchen Time Extended
Manager or person in charge lacking proof of food manager certification.
Intermediate/53A-01-7/Return visit Jan 14, 2026 · no CFM paperwork Manager or person in charge lacking proof of food manager certification. Kelly W. Time Extended/Return visit Jan 15, 2026 · no CFM paperwork Manager or person in charge lacking proof of food manager certification. Kelly W Time Extended
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-01-5/Return visit Jan 14, 2026 · No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Time Extended/Return visit Jan 15, 2026 · No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Time Extended
Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit.
Basic/14-11-5/Return visit Jan 14, 2026 · Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit. Time Extended/Return visit Jan 15, 2026 · Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit Time Extended
Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris.
Basic/36-73-4/Repeat Violation/Return visit Jan 14, 2026 · Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris. Repeat Violation Time Extended/Return visit Jan 15, 2026 · Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris. Time Extended
Ice buildup in reach-in freezer.
Basic/14-69-4/Return visit Jan 14, 2026 · - Ice buildup in reach-in freezer. Time Extended/Return visit Jan 15, 2026 · Ice buildup in reach-in freezer. Time Extended
Light not functioning in dry storage room.
Basic/36-62-4/Return visit Jan 14, 2026 · Time Extended/Return visit Jan 15, 2026 · Light not functioning in dry storage room. Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris.
Basic/23-03-4/Return visit Jan 14, 2026 · Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris. Time Extended/Return visit Jan 15, 2026 · Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris. Time Extended
Jan 14, 2026■ Emergency Order Callback Not CompliedRoutine Inspection

A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 9 violations recorded, 2 high priority.

2 High priority2 Intermediate5 Basic
Show 9 findings ▾
Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. No sanitizer used for ware washing employees only wash and rinse at spray station.
High priority/22-45-4/Return visit Jan 14, 2026 · Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. No sanitizer used for ware washing employees only wash and rinse at spray station. Time Extended
Live, small flying insects found, Approximately 30 flying insects by soda machine. Approximately 5 in dry storage room. Approximately 15 by dishwasher. 1 by soda nozzle in bar.
High priority/35A-02-7/Return visit Jan 14, 2026 · Approximately 5 live flies by soda machine. Approximately 15 live flies by dish machine drain. Approximately 20 live flies in storage room. Operator started to eradicate flies. Time Extended Corrective Action Taken
Manager or person in charge lacking proof of food manager certification.
Intermediate/53A-01-7/Return visit Jan 14, 2026 · no CFM paperwork Manager or person in charge lacking proof of food manager certification. Kelly W. Time Extended
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-01-5/Return visit Jan 14, 2026 · No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Time Extended
Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit.
Basic/14-11-5/Return visit Jan 14, 2026 · Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit. Time Extended
Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris.
Basic/36-73-4/Repeat Violation/Return visit Jan 14, 2026 · Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris. Repeat Violation Time Extended
Ice buildup in reach-in freezer.
Basic/14-69-4/Return visit Jan 14, 2026 · - Ice buildup in reach-in freezer. Time Extended
Light not functioning in dry storage room.
Basic/36-62-4/Return visit Jan 14, 2026 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris.
Basic/23-03-4/Return visit Jan 14, 2026 · Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris. Time Extended
Jan 13, 2026■ Emergency order recommendedRoutine Inspection

Ordered shut on the spot. 20 violations recorded, 5 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.

5 High priority3 Intermediate12 Basic
Show 20 findings ▾
Displayed food not properly protected from contamination. Observed moldy chili in upright three door cooler in storage room. Observed moldy raw chicken in upright three door cooler in storage room. Observed moldy hotdogs in upright three door cooler in storage room. All moldy food not date marked and rotated.
High priority/08B-02-4
Food with mold-like growth. See stop sale. Observed moldy chili in upright cooler in storage room. Observed moldy raw chicken in upright cooler in storage room. Observed moldy hotdogs in upright cooler storage room.
High priority/01B-07-4
Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. No sanitizer used for ware washing employees only wash and rinse at spray station.
High priority/22-45-4
Live, small flying insects found, Approximately 30 flying insects by soda machine. Approximately 5 in dry storage room. Approximately 15 by dishwasher. 1 by soda nozzle in bar.
High priority/35A-02-7
Sewage/wastewater backing up through floor drains in dish area. Observed backing up through floor drains when dish machine drains also when hand sink runs near the unit, wastewater on floor near fryers where employees walk through.
High priority/28-26-5
Manager or person in charge lacking proof of food manager certification.
Intermediate/53A-01-7
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-01-5
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. All food on premise not date marked.
Intermediate/02C-02-5
Carbon dioxide/helium tanks not adequately secured.
Basic/51-11-4/Repeat Violation
Equipment in poor repair. Handle missing on upright cooler next to back door. Vents on freezer falling off of unit.
Basic/14-11-5
Floor area(s) covered with standing water. Observed under dish machine in kitchen.
Basic/36-22-4
Floor soiled/has accumulation of debris. Floors throughout soiled with debris, floors behind equipment in dish area, behind grill, behind coolers soiled with grease and old food debris.
Basic/36-73-4/Repeat Violation
Food stored on floor. Containers of oil being stored on floor.
Basic/08B-38-4
Ice buildup in reach-in freezer.
Basic/14-69-4
Light not functioning in dry storage room.
Basic/36-62-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of refrigeration unit under grill soiled with grease and old food debris. Storage racks under dish counter soiled with grease and food debris.
Basic/23-03-4
Objectionable odors in areas of the establishment. Odor in kitchen by dishwasher due to backed up wastewater.
Basic/36-64-5
Single-service articles improperly stored. Observed single service cups being stored on the floor.
Basic/25-05-4
Standing water in floor drain under counter next dishwasher. Drain not draining.
Basic/29-19-4
Standing water in handwash sink.
Basic/29-20-5
Jul 7, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate4 Basic
Show 5 findings ▾
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
Intermediate/16-37-1
Carbon dioxide/helium tanks not adequately secured. Employee secured tanks during inspection.
Basic/51-11-4/Corrected On-Site
Employee with no hair restraint while engaging in food preparation.
Basic/13-03-4
Floor soiled/has accumulation of debris. Floor soiled with food debris Throughout kitchen.
Basic/36-73-4
Time/temperature control for safety food thawed in an improper manner. Employee removed shrimp thawing at room temperature and placed them in reach in cooler.
Basic/06-01-5/Corrected On-Site
Jan 28, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 1 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Ice buildup in reach-in freezer and/or walk-in freezer. In reach in freezer in walk in storage room.
Basic/14-69-4
Aug 16, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jul 29, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 7 recorded, 1 high priority.

1 High priority3 Intermediate3 Basic
Show 7 findings ▾
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. At mop sink.
High priority/29-34-4/Repeat Violation/Warning
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
Intermediate/16-37-1/Warning
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink in ware washing area and at bar. Operator replaced towels.
Intermediate/31B-02-4/Corrected On-Site/Warning
Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-05-5/Warning
Carbon dioxide/helium tanks not adequately secured. Next to front counter.
Basic/51-11-4/Warning
Employee with no hair restraint while engaging in food preparation.
Basic/13-03-4/Repeat Violation/Warning
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Ice machine behind bar outside has limescale buildup.
Basic/23-03-4/Warning
Mar 12, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

2 High priority0 Intermediate4 Basic
Show 6 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Operator renewed license during inspection.
High priority/50-17-3/Corrected On-Site
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. At mop sink.
High priority/29-34-4
Employee with no hair restraint while engaging in food preparation.
Basic/13-03-4
Food storage container/container lid cracked or broken. Pan with chicken in it in reach in cooler on cook line. Operator changed pan.
Basic/14-38-4/Corrected On-Site
Single-service articles not stored inverted or protected from contamination. Single service plates at front counter and on cook line. Operator turned all containers face down.
Basic/25-06-4/Corrected On-Site
Unwrapped single-service utensils not presented so that only the handles are touched. Utensils at front counter. Operator turned all utensils facing down.
Basic/25-02-4/Corrected On-Site
Oct 3, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

1 High priority0 Intermediate3 Basic
Show 4 findings ▾
Toxic substance/chemical improperly stored. Spray bottle of Keystone Peroxide Disinfectant and Glass Leaner stored on the front counter next to the plastic utensils dispenser and chips. The relocated the spray bottle.
High priority/41-10-4/Corrected On-Site
Accumulation of black/green mold-like substance in the interior of the ice machine. Bar area.
Basic/22-20-5
Current Hotel and Restaurant license not displayed. Current license was found and displayed.
Basic/50-09-4/Corrected On-Site
Ice scoop handle in contact with ice. Inside the ice bin in the bar area. The manager removed the ice scoop handle.
Basic/10-08-5/Corrected On-Site

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.