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ELEVATION LOUNGE

5611 NORWOOD AVE, Jacksonville FL 32208 · 407-227-8460

Last inspected Jan 30, 2026 · 9 visits since November 2023

Licence typeRestaurant
Seats159
Risk levelRisk Level 2
LicenceSEA2615444
Grade history
NOV 23
SEP 24
MAR 25
AUG 25
JAN 26
≈ ERRATIC

5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.

Worst finding on record
Roach activity present as evidenced by live roaches found. Observed 1 live roach on floor in prep area. Operator killed and cleaned.
High priority/35A-05-4/Corrected On-Site/Warning
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

9 visits, newest first

Jan 30, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jan 28, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 13 violations recorded, 3 high priority.

3 High priority4 Intermediate6 Basic
Show 13 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. At prep area reach-in cooler, raw lobster stored over bag of washed parsley and raw oysters stored of mashed potatoes. Operator items to proper storage. In walk-in cooler, raw beef stored over sauces. Operator moved beef to lower shelf.
High priority/08A-05-6/Corrected On-Site/Repeat Violation/Admin Complaint
Roach activity present as evidenced by live roaches found. Observed 1 live roach on floor in prep area. Operator killed and cleaned.
High priority/35A-05-4/Corrected On-Site/Warning
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At cook line pass thru, shrimp (109F - Hot Holding). Operator steed item cooked 30 minutes prior. Operator moved shrimp to reheat.
High priority/03B-01-6/Corrective Action Taken
Food-contact surface soiled with food debris, mold-like substance or slime. In prep area, yellow cutting board has black stains. At back bar, one soda gun soiled with food residue. Operator stated soda gun not used.
Intermediate/22-02-4
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee present, hired over 60 days, operator not able to find training certificate.
Intermediate/53B-02-5
No soap provided at handwash sink. At handwash sink by soda dispenser, no paper towels. Operator supplied.
Intermediate/31B-03-4/Corrected On-Site
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. At prep area, soap and towel dispensers not working.
Intermediate/31B-05-4
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. In back storage room, interior walls and deflection plate soiled with mold-like substance and encrusted lime build up.
Basic/22-20-5
Carbon dioxide/helium tanks not adequately secured. At back bar, one tank not secured. Operator placed chain around tank.
Basic/51-11-4/Corrected On-Site
Dead roaches on premises. Observed 2 dead roaches in prep area, one on floor under steamer and one on floor next to reach-in cooler. Operator cleaned and discarded.
Basic/35A-03-4/Corrected On-Site/Warning
Food stored on floor. In prep area, bulk flour/flour containers stored on floor. Operator moved all items to rack.
Basic/08B-38-4/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, exterior of floor fan has grease build up.
Basic/23-03-4
Working containers of food removed from original container not identified by common name. In prep area, bulk chicken fry not labeled. Operator labeled.
Basic/02D-01-5/Corrected On-Site
Aug 20, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 14 violations recorded, 2 high priority.

2 High priority3 Intermediate9 Basic
Show 14 findings ▾
Live, small flying insects found. At second back bar, observed 3 flying insects by handwash sink.
High priority/35A-02-7
Raw animal food stored over/not properly separated from ready-to-eat food. In walk-in cooler, raw fish and oysters stored over containers with multiple bar mixes. In prep area reach-in cooler, raw salmon and turkey bacon stored over container of cut potatoes. Operator moved all items to proper storage levels.
High priority/08A-05-6/Corrected On-Site/Repeat Violation/Admin Complaint
Food-contact surface soiled with food debris, mold-like substance or slime. At second back bar, soda gun has build up. At front bar, both soda guns have build up.
Intermediate/22-02-4
No paper towels or mechanical hand drying device provided at handwash sink. At prep area, no paper towels at handwash sink. At front bar, no paper towels at handwash sink. Operator supplied.
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
No soap provided at handwash sink. At front bar, no soap,at handwash sink. Operator supplied.
Intermediate/31B-03-4/Corrected On-Site
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. At storage room by stage, ice machine has pink mold-like substance on deflection plate.
Basic/22-20-5
Bowl or other container with no handle used to dispense food. At cook line area, plastic cups used as scoops in bulk flour/breading containers.
Basic/14-01-5
Carbon dioxide/helium tanks not adequately secured. At both back bars, small tanks not secured.
Basic/51-11-4/Repeat Violation
Current Hotel and Restaurant license not displayed. Establishment has license expired 6/1/2025 displayed.
Basic/50-09-4
Food stored on floor. At back bar, case of bag-in-box soda soda stored on floor. At second back bar, case of plastic bottle water stored on floor. At front bar, case of plastic bottle water stored on floor. Operator moved all items to shelves/rack.
Basic/08B-38-4/Corrected On-Site/Repeat Violation
Ice buildup in reach-in freezer and/or walk-in freezer. In walk-in freezer, ice build up on floor.
Basic/14-69-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line area, lids on bulk flour/breading containers soiled. At cook line, reach-in cooler gasket soiled. At prep area, upper shelf of prep table soiled. Employee cleaned during inspection.
Basic/23-03-4/Corrective Action Taken/Repeat Violation
Water leaking from pipe and/or faucet/handle. At second back bar, drain line on handwash sink leaking at connection to sink.
Basic/29-11-4
Working containers of food removed from original container not identified by common name. At cook line area, bulk flour/breading containers not labeled. Operator labeled.
Basic/02D-01-5/Corrected On-Site
May 13, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Mar 6, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 17 violations recorded, 4 high priority.

4 High priority6 Intermediate7 Basic
Show 17 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. In prep area reach-in cooler, container of raw salmon stored over cooked shrimp. In walk-in cooler, container of raw shrimp stored of box of crackers. Operator moved all items to proper levels.
High priority/08A-05-6/Corrected On-Site
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At cook line pass thru, cheese (81F - Cold Holding); cut tomato (86F - Cold Holding). Employee stated items "just put out".
High priority/03A-02-5/Repeat Violation/Admin Complaint
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At cookline pass thru, wings (128F - Hot Holding); shrimp (108F - Hot Holding). Employee stated items cooked 10-15 minutes prior.
High priority/03B-01-6
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Hose bibb by walk-in cooler missing back flow preventer.
High priority/29-34-4
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Emailed DBPR form 5030-103 to manager.
Intermediate/11-27-4
Handwash sink used for purposes other than handwashing. In prep area, plastic lid in handwash sink. Employee removed.
Intermediate/31A-11-4/Corrected On-Site/Repeat Violation
Manager or person in charge lacking proof of food manager certification. Manager present at arrival for inspection not able to provide Certified Food Manager certification.
Intermediate/53A-01-7
No paper towels or mechanical hand drying device provided at handwash sink. In prep area, back handwash sink missing paper towels.
Intermediate/31B-02-4/Repeat Violation
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator stated all certificates are off premise at time of inspection. Operator can email certificates to inspector, violation will be complied without onsite visit.
Intermediate/53B-01-5/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. No documentation available.
Intermediate/11-26-1/Warning
Carbon dioxide/helium tanks not adequately secured. At back bars, multiple tanks not secured. Operator chained all tanks.
Basic/51-11-4/Corrected On-Site
Employee with no hair restraint while engaging in food preparation. Employee on cook line, no hair restraint.
Basic/13-03-4/Repeat Violation
Equipment in poor repair. At cook line, reach-in cooler gasket torn.
Basic/14-11-5
Food stored on floor. At bar, cranberry juice in plastic bottles stored on floor. Operator moved.
Basic/08B-38-4/Corrected On-Site/Repeat Violation
In-use utensil stored in standing water less than 135 degrees Fahrenheit. At cook line, utensils in pot of standing water 58°f.
Basic/10-07-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, reach-in cooler gasket soiled.
Basic/23-03-4
Water draining onto floor surface. At handwash sink by back kitchen entrance, drain line disconnected, draining on floor. Operator repaired.
Basic/29-03-4/Corrected On-Site
Sep 24, 2024□ Call Back - CompliedComplaint Investigation

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Sep 19, 2024Warning IssuedComplaint Investigation

Violations found and a warning issued, with a return visit required. 10 recorded, 1 high priority.

1 High priority2 Intermediate7 Basic
Show 10 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In walk-in cooler, pasta (48F - Cold Holding); rice (50F - Cold Holding); chicken (50F - Cold Holding); lobster (49F - Cold Holding). Door opened during lunch.
High priority/03A-02-5/Warning
Handwash sink used for purposes other than handwashing. At bar, bottle of dish soap, scrub pad and ice in handwash sink. Operator removed items and melted ice.
Intermediate/31A-11-4/Corrective Action Taken
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at 2 kitchen handwash sinks. Operator supplied.
Intermediate/31B-02-4/Corrected On-Site
Current Hotel and Restaurant license not displayed. Operator has expired license posted.
Basic/50-09-4
Employee with no hair restraint while engaging in food preparation. Employee in prep area with no hair restraint.
Basic/13-03-4
Food stored on floor. At kitchen area, case of oil on floor. At back bar, plastic bottle waters on floor. At front bar, juice in plastic bottles on floor. Operator moved all items to shelves.
Basic/08B-38-4/Corrected On-Site
Ice scoop handle in contact with ice. At front bar. Operator moved scoop.
Basic/10-08-5/Corrected On-Site
Single-service articles improperly stored. At front bar, case of straws on floor. Operator moved to shelf.
Basic/25-05-4/Corrected On-Site
Time/temperature control for safety food not maintained frozen solid in a freezer. In walk-in freezer, all Time/Temperature Control for Safety foods not frozen solid. Also observed ice build up on condenser unit
Basic/03A-05-5
Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. In walk-in cooler. Also, floor in walk-in freezer has rusting and soft in some spots.
Basic/36-02-5
Nov 4, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Nov 3, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 4 recorded.

0 High priority1 Intermediate3 Basic
Show 4 findings ▾
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Operator could not find proof of his certificate.
Intermediate/53A-02-7/Warning
No handwashing sign provided at a hand sink used by food employees. Hand washing sink by triple sink. Hand washing sink by dry storage area in kitchen. Hand washing sinks in men's and women's restroom. Inspector emailed sign.
Basic/31B-04-4/Corrective Action Taken
Outer openings not protected with self-closing doors. Exit doors on both sides of stage.
Basic/35B-03-4
Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Floor in walk in cooler and walk in freezer.
Basic/36-02-5

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.