FREDDY'S FROZEN CUSTARD & STEAKBURGERS
4458 TOWN CENTER PKWY, Jacksonville FL 32246 · 904.647.9887
Last inspected Jul 7, 2026 · 12 visits since August 2023
DEC 24
MAY 25
OCT 25
MAR 26
JUL 26
— STEADY
5 inspections within 30 points of each other. Whatever this kitchen does, it does consistently.
Live, small flying insects found One flying insect observed in area between manager office and nearby reach-in cooler.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
12 visits, newest first
Jul 7, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 14 violations recorded, 2 high priority.
2 High priority2 Intermediate10 Basic
What the inspector wrote — 14 findingsThe state's own report →
Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee using personal cell phone and then handling food without washing hands. Manager intervened and employee washed hands
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. hot dogs (49-50F - Cold Holding), stored in flip top 3rd reach in cooler on cook line. Place there from main walk in cooler approximately 3 hrs ago but was left out prior to placing in unit. Manager place in walk in freezer. Re-temp 35F.
No soap provided at handwash sink. At front line area near shake mix area.
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. At front line area near shake mix area. At hand wash sink near ware washing area
Show the remaining 10 findings ▾
Drain cover(s) missing. Under shake machine on front line
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees keys and Bluetooth speaker stored on prep table near film wrap. Employee hat stored next to condiments on shelf
Employee with no beard guard/restraint while engaging in food preparation. Employee on cook line with facial beard preparing food with no beard guard
Floor soiled/has accumulation of debris. Under fryer cooking equipment with grease build up. In walk in freezer floor soiled
Ice buildup in reach-in freezer and/or walk-in freezer. In back of reach in freezer and reach in cooler on front line
No conspicuously located ambient air temperature thermometer in holding unit. In front line reach in cooler
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Reach in cooler gasket soiled
Reach-in cooler interior/shelves have accumulation of soil residues. Interior reach in coolers soiled on cook line. Interior bottom of reach in freezer on front line soiled
Stored food not covered. Sauerkraut in walk in cooler not covered. Manager covered
Wet mop not stored in a manner to allow the mop to dry. Wet mop in mop bucket not hung. Manager hung mop
Mar 24, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 5 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate3 Basic
Show 5 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cheesecake bites (48F - Cold Holding) in reach-in cooler at custard making station. Operator stated someone accidentally turned the thermostat up. Operator removed cheesecake bites and placed in reach in freezer nearby to chill.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed underside of shake mixer soiled. Also, multiple soda nozzles on self dispensing soda machine in dining area soiled. Also, lip below lid of small ice machine at soda dispenser at drive through window soiled.
Floor soiled/has accumulation of debris. Observed floor on side of fryers has an accumulation of grease on floor.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed basin of hand wash sink at cook line soiled. Also, gaskets on walk-in-cooler and reach in freezer next to fryers soiled. Also, multiple filters in hood above grill soiled.
Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. Observed bucket of sanitizer solution stored on bottom shelf of prep table directly next to bag of onions. Operator removed sanitizer bucket to properly store.
Oct 3, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 11 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate7 Basic
Show 11 findings ▾
Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touch ear with gloves on and then grabbed pan of food without removing gloves and washing hands. Inspector discussed with employee and employee washed hands and put on new gloves.
Live, small flying insects found One flying insect observed in area between manager office and nearby reach-in cooler.
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board at reach-in cooler at sandwich make station soiled. Also, multiple portable cutting boards on shelf in warewashing area soiled. Also, ice chute at self dispensing soda machine soiled.
Records/documents for required employee training do not contain all of the required information. Observed missing info on employee food safety training certifications. (Date of completion, etc) operator started to fill in missing info during this inspection.
Bowl or other container with no handle used to dispense food. Observed cup without handle used to dispense fry seasoning. Operator removed cup.
Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf across from dishwashing machine unable to properly air dry
Floor area(s) covered with standing water. Observed Standing water near ice machine and not in use custard machine in back room.
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in walk in freezer and reach in freezer next to fryers.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled.
Wet mop not stored in a manner to allow the mop to dry. Observed multiple wet mops stored in a manner next to mop sink to allow proper drying.
Working containers of food removed from original container not identified by common name. Container of white substance on dry food storage shelf not labeled. Operator labeled container of sugar.
May 21, 2025Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 2 violations recorded, 2 high priority.
2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (46F - Cold Holding); hot dog (57F - Cold Holding) in reach-in cooler next to grill. Also, chicken tender (47F - Cold Holding) in top of reach-in cooler at sandwich making station. Also, cut lettuce (45F - Cold Holding) in bottom of reach-in cooler at sandwich make station. sliced cheeses ( American, Swiss and pepper jack ) (47F-50F - Cold Holding) in top of flip top reach-in cooler next to grill. Employee stated lid was opened during lunch rush. Employee closed lid to chill.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cheese sauce (87F-90F - Hot Holding) in machine next to fry warmer.
May 20, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 9 recorded, 2 high priority.
2 High priority2 Intermediate5 Basic
Show 9 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (46F - Cold Holding); hot dog (57F - Cold Holding) in reach-in cooler next to grill. Also, chicken tender (47F - Cold Holding) in top of reach-in cooler at sandwich making station. Also, cut lettuce (45F - Cold Holding) in bottom of reach-in cooler at sandwich make station. sliced cheeses ( American, Swiss and pepper jack ) (47F-50F - Cold Holding) in top of flip top reach-in cooler next to grill. Employee stated lid was opened during lunch rush. Employee closed lid to chill.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cheese sauce (87F-90F - Hot Holding) in machine next to fry warmer.
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board at burger make station soiled/ stained. Also, underside of soda dispensing machines at front dining area and at drive thru area soiled around nozzles.
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Paper towels unable to dispense at hand wash sink next to dry food storage area. Operator stated she thinks the sensor may be bad.
Bowl or other container with no handle used to dispense food. Cups without handles used to dispense candies in containers in walk in freezer and also cup without handle used to dispense fry seasoning on cook line.
Floor soiled/has accumulation of debris. Floor on cook line and prep area under and around equipment soiled.
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in reach in freezer near drive thru window.
Interior of ice machine/bin with rust that has pitted the surface Interior of ice bin at drive thru window rusted
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler and reach in freezer near drive thru window soiled.
Apr 25, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Feb 20, 2025Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 2 violations recorded, 1 high priority.
1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training.
Dec 16, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 7 violations recorded, 3 high priority.
3 High priority2 Intermediate2 Basic
Show 7 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) observed bucket of sanitize solution empty. Operator is reaching out to another location to borrow some. Operator set up triple sink for sanitizing until product arrives.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cheesecake bites (50-52F - Cold Holding) near custard making machine. Operator stated she observed cooler not plugged in about 30 minutes prior. Operator placed cheesecake bites into nearby freezer to chill. Also, sliced Swiss cheese (48-49F - Cold Holding) in top of flip top reach-in cooler at sandwich making station. Cook stated lid was opened for about an hour during lunch rush. Operator removed cheese and placed in walk-in-cooler to chill.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispensing soda machines in dining area soiled. Also, cutting board on reach-in cooler on cook line soiled/ stained.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal belonging stored on prep table next to single use gloves and on shelf in dry food storage next to container of sugar. Operator removed cell phones from both areas.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled.
Mar 11, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Mar 7, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 10 violations recorded, 5 high priority.
5 High priority1 Intermediate4 Basic
Show 10 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) operator ran machine a couple of times but still 0ppm. Discussed with operator about using triple sink until dishwashing machine is able to sanitize properly.
Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee wearing gloves dropped bun on floor and picked it up with gloved hand and threw away, then grabbed another bun without washing hands after touching dirty surface. Operator spoke to employee and employee washed hands.
Stop Sale issued due to adulteration of food product. Employee wearing gloves dropped bun on floor and picked it up with gloved hand and threw away, then grabbed another bun without washing hands after touching dirty surface. Operator spoke to employee and employee washed hands.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (45-46F - Cold Holding); hot dogs (60F - Cold Holding) in top of flip top reach-in cooler next to grill. Employee stated items were placed in cooler before lunch. Employee stated the lid was left open for lunch. Observed ice build up in bottom of reach-in cooler. Also, cut lettuce (46F - Cold Holding); cut tomatoes (45F - Cold Holding); sliced pepper jack cheese (46F - Cold Holding);in flip top reach-in cooler across from hand wash sink on cookline. Employee stated lid usually stays closed but lid was left open during lunch. Observed standing water in bottom of cooler. Operator had lids closed on both reach-in coolers. Inspector discussed putting ice on TCS foods to help chill or move to nearby cooler that is able to maintain temperatures of 41F and below.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board on cookline next to grill soiled/ stained. Also, portable red cutting board near clean storage area soiled/stained.
Bowl or other container with no handle used to dispense food. Cup without handle used to dispense fry seasoning in cabinet next to cook line. Also, cup without handle used to dispense candy pies in walk-in-cooler. Operator removed cups from seasoning and candy containers.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler on cookline next to grill unable to maintain temperature of 41F and lower. Observed large mass of ice on back interior of cooler. Ambient temperature 54F. Also, reach-in cooler at end of cookline across from hand wash sink unable to maintain temperature of 41F and below. Ambient temperature 46F. Observed standing water on bottom ride side of cooler.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Also, gasket on reach-in cooler across from dishwashing machine soiled. Also, filters under hood area above fryers soiled.
Reach-in cooler interior/shelves have accumulation of soil residues. Interior of Reach-in cooler across from dishwashing machine soiled. Also, flip top reach-in coolers on cookline soiled, including area in back of top flip top lid. Has accumulation of food debris.
Sep 7, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Aug 22, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 9 violations recorded, 2 high priority.
2 High priority2 Intermediate5 Basic
Show 9 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect at mop sink.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cut Tomatoes (44F - Cold Holding); Cut lettuce (45F - Cold Holding); Sliced cheese (44F - Cold Holding) in flip top cooler. Manager placed tomatoes,lettuce and cheese in walk-in cooler. Took second temperature of TCS foods at 43F and below.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed no required state approved employee training provided for any employees.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Observed ready to eat custard in display cooler in dining without time mark. Manager placed time mark on custard.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed multiple ceiling vents soiled through out kitchen.
Drain cover(s) missing. Observed drain cover missing at mop sink and drain near dry storage. Manager was able to provide drain covers.
Employee with no hair restraint while engaging in food preparation. Observed employee engaging in food preparation without hair restraint.
Equipment in poor repair. Observed door gasket torn on reach in cooler at entrance of kitchen. Observed cutting board on flip top cooler deeply grooved at entrance of kitchen.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed walk-in cooler door gasket soiled.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.