HEARTS OF A QUEEN
12953 N MAIN ST, Jacksonville FL 32218 · 904.234.6757
Last inspected Feb 3, 2026 · 7 visits since July 2023
OCT 23
AUG 24
FEB 26
▼ IMPROVING
3 inspections, climbing. The current grade is the best on record.
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided operator with Clean-Up of Vomiting and Diarrheal Events handout
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
7 visits, newest first
Feb 3, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 2 violations recorded, none serious enough to require a return visit.
0 High priority0 Intermediate2 Basic
What the inspector wrote — 2 findings
Equipment in poor repair. Front interior of reach-in freezer has rusting.
Floors, walls and/or ceilings soiled/has accumulation of debris. Floor under prep table and fryers has grease build up.
Aug 23, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Aug 22, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 6 recorded, 2 high priority.
2 High priority0 Intermediate4 Basic
Show 6 findings ▾
Employee rubbed hands together for less than 10-15 seconds while washing hands. Grabbed raw pork then washed hands for 7 seconds and made sandwich, explained to her and she washed again
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 60f coleslaw, sausage, raw wings, fish, shrimp, less than 4 hrs, explained to her and she write 6 hrs time to be discarded
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. 60f upright cooler, back wall is frozen
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On prep table, manager removed it
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Personal lotion/cream above bread
Wet wiping cloth not stored in sanitizing solution between uses. On cart by fryer
Dec 15, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Oct 10, 2023Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 11 recorded, 4 high priority.
4 High priority3 Intermediate4 Basic
Show 11 findings ▾
Food prepared in a private home. See stop sale. Observed 4 prep containers of sweet potato pies on prep table sink area and 4 containers of tuna salad in reach in cooler not date marked. Menu stated pies are home made. Spoke to manager and stated both foods were prepared at her home. Provided technical assistance. Stop sale issued.
Stop Sale issued due to food originating from an unapproved source. Observed 4 prep containers of sweet potato pies on prep table sink area and 4 containers of tuna salad in reach in cooler not date marked. Menu stated pies are home made. Spoke to manager and stated both foods were prepared at her home. Provided technical assistance. Stop sale issued.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Hotdogs (54F - Cold Holding); raw fish (53F - Cold Holding); raw chicken wings (52F - Cold Holding), all items stored in reach in cooler, stored there during drive to location to set up and cooler was turn off for approximately 1 hour. No ambient thermometer. Inspector ambient thermometer reading at 52F. Manager turn down unit thermostat
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing back flow preventer at bib under trailer door entrance
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided operator with Clean-Up of Vomiting and Diarrheal Events handout
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Manager Stephanie Humphries has no proof of manager certification and no other manager employed at this establishment
No probe thermometer provided to measure temperature of food products.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. No ambient thermometer in reach in cooler. Inspector ambient thermometer reading at 52F.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils stored in 82F standing water on prep table.
Mobile food dispensing vehicle license number not permanently affixed on the side of the unit in figures at least 2 inches high and in contrasting colors from the background of the vehicle. Operator license number not posted on exterior
No conspicuously located ambient air temperature thermometer in holding unit. No ambient thermometer in reach in cooler. Inspector ambient thermometer reading at 52F.
Aug 25, 2023Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 1 violations recorded.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
Manager or person in charge lacking proof of food manager certification. Observed establishment without CFM.
Jul 24, 2023Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
Manager or person in charge lacking proof of food manager certification. Observed establishment without CFM.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.