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HIE TOLLGATE BLVD LLC

3837 TOLLGATE BLVD, Naples FL 34114 · 239-348-1700

Last inspected Jul 13, 2026 · 12 visits since August 2023

Licence typeRestaurant
Seats28
Risk levelRisk Level 2
LicenceSEA2102710
Grade history
FEB 25
OCT 25
FEB 26
APR 26
JUL 26
— STEADY

5 inspections within 33 points of each other. Whatever this kitchen does, it does consistently.

Worst finding on record
Presence of insects, rodents, or other pests. There are ants present on the buffet counter and in the cabinets under the buffet counter. Approximately 8 live ants observed.
High priority/35A-09-4/Warning
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

2 cases · $560

CaseViolation dateFinal orderAmount
7--2026014761Feb 27, 2026Apr 16, 2026$400
7--2023066591Oct 16, 2023Dec 14, 2023$160

Inspection history

12 visits, newest first

Jul 13, 2026Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 3 recorded.

0 High priority2 Intermediate1 Basic
What the inspector wrote — 3 findings
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ At the time of inspection there is no certified food safety manager.
Intermediate/53A-07-6/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. There is no proof that employees that handle food for the breakfast buffet have been informed of their responsibility to report exposure to foodborne illnesses.
Intermediate/11-26-1/Warning
Opened employee beverage container in a cold holding unit with food to be served to customers. There is an open employee drink inside the reach in cooler in the kitchen next to pans of sausage gravy. Employee removed the open drink from the cooler.
Basic/12B-13-4/Corrected On-Site/Warning
Apr 29, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

2 High priority0 Intermediate1 Basic
Show 3 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. cooked sausage (55F - Cooling). Per operator the sausages were prepared the previous day. See stop sale.
High priority/03D-02-5
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. cooked sausage (55F - Cooling). Per operator the sausages were prepared the previous day. See stop sale.
High priority/01B-02-5
Single-service articles not stored inverted or protected from contamination. There are single service plates on the breakfast buffet that are not inverted. Operator inverted the plates.
Basic/25-06-4/Corrected On-Site
Feb 27, 2026□ Emergency Order Callback CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Feb 27, 2026■ Emergency order recommendedRoutine Inspection

Ordered shut on the spot. 3 violations recorded, 2 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.

2 High priority1 Intermediate0 Basic
Show 3 findings ▾
Presence of insects, rodents, or other pests. There are ants present on the buffet counter and in the cabinets under the buffet counter. Approximately 8 live ants observed.
High priority/35A-09-4/Warning
Roach activity present as evidenced by live roaches found. Observed 8 live cockroaches in the kitchen under and behind the reach in cooler and reach in freezer 2 live cockroaches by the door to the buffet, three live cockroaches under the triple sink, 1 live cockroach in the buffet area.
High priority/35A-05-4/Warning
Handwash sink not accessible for employee use at all times. There are cardboard boxes and a bag of trash in front of the hand washing sink.
Intermediate/31A-09-4/Warning
Dec 17, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Oct 17, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 7 recorded, 1 high priority.

1 High priority5 Intermediate1 Basic
Show 7 findings ▾
Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. Triple Sink (Quaternary 0ppm), operator adjusted the sanitizer level to 200ppm.
High priority/22-43-4/Corrected On-Site/Warning
Handwash sink not accessible for employee use at all times. There is a pan lid inside the hand washing sink. Operator removed the pan lid.
Intermediate/31A-09-4/Corrected On-Site/Warning
Handwash sink used for purposes other than handwashing. An employee rinsed out a wiping cloth in the hand washing sink. Educated employee on proper usage of hand washing sinks.
Intermediate/31A-11-4/Corrective Action Taken/Warning
Manager or person in charge lacking proof of food manager certification.
Intermediate/53A-01-7/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
Intermediate/11-26-1/Warning
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Employee training for Caroline P. Is expired
Intermediate/53B-14-5/Warning
Food stored on floor. There is a partial case of oranges stored on the floor between the hand washing sink and the triple sink.
Basic/08B-38-4/Warning
Feb 11, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Raw animal food stored over canned/bottled drinks. In the double door reach in cooler in the kitchen raw pork sausage is stored over bottles of milk. Operator moved the raw sausage to proper storage.
High priority/08A-11-5/Corrected On-Site
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Employee training for Caroline Piccinonna is expired.
Intermediate/53B-14-5
Sep 24, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No probe thermometer provided to measure temperature of food products.
Intermediate/05-08-4/Warning/Return visit Sep 24, 2024 · Time Extended
Sep 23, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 4 recorded, 3 high priority.

3 High priority1 Intermediate0 Basic
Show 4 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. In the reach in cooler in the kitchen raw sausage links are stored over cooke sausage patties, breads, hard boiled eggs and cooked egg products.
High priority/08A-05-6/Warning
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In the reach in cooker in the kitchen, raw pork links (55F - Cold Holding); milk (53F - Cold Holding); hard boiled eggs (53F - Cold Holding); greek yogurt (55F - Cold Holding); cooked sausage patties (54F - Cold Holding); whipped butter (55F - Cold Holding); liquid eggs (54F - Cold Holding); cream cheese (55F - Cold Holding). Per operator all items gave been in the reach in cooler since the previous day. See Stop Sale.
High priority/01B-02-5/Warning
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In the reach in cooker in the kitchen, raw pork links (55F - Cold Holding); milk (53F - Cold Holding); hard boiled eggs (53F - Cold Holding); greek yogurt (55F - Cold Holding); cooked sausage patties (54F - Cold Holding); whipped butter (55F - Cold Holding); liquid eggs (54F - Cold Holding); cream cheese (55F - Cold Holding). Per operator all items gave been in the reach in cooler since the previous day. See Stop Sale.
High priority/03A-02-5/Warning
No probe thermometer provided to measure temperature of food products.
Intermediate/05-08-4/Warning
Mar 19, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

1 High priority1 Intermediate1 Basic
Show 3 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. In the double door reach in cooler raw pork sausage links are stover pasteurized liquid eggs. Operator moved the raw sausage to proper storage.
High priority/08A-05-6/Corrected On-Site
Handwash sink not accessible for employee use at all times. There is a pan on top of the hand washing sink by the triple sink. Operator removed the pan blocking the hand washing sink.
Intermediate/31A-09-4/Corrected On-Site
Food stored on floor. There is a case of oranges on the floor. Operator removed the oranges from the floor.
Basic/08B-38-4/Corrected On-Site
Oct 16, 2023Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 2 violations recorded.

0 High priority2 Intermediate0 Basic
Show 2 findings ▾
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
Intermediate/11-26-1/Warning/Return visit Oct 16, 2023 · Operator states that the food employee health reporting agreements are locked in the office and that they do not have access. Admin Complaint
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. There is no proof of employee food safety training for Donna Parker.
Intermediate/53B-13-5/Return visit Oct 16, 2023 · Per operator, employee Donna Parker is working In housekeeping until she is able to complete employee food safety training. Time Extended
Aug 14, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 3 recorded.

0 High priority2 Intermediate1 Basic
Show 3 findings ▾
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
Intermediate/11-26-1/Warning
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. There is no proof of employee food safety training for Donna Parker.
Intermediate/53B-13-5
Single-service articles improperly stored. There are unprotected coffee filters on top of the coffee maker. Operator moved the coffee filters back into the protective bag.
Basic/25-05-4/Corrected On-Site

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.