Eat SafelyIn Florida
Home/Jacksonville/HIGH TIDE

HIGH TIDE

1200 RIVERPLACE DR, Jacksonville FL 32207 · (904)396-5938

Last inspected Mar 4, 2026 · 10 visits since July 2023

Licence typeRestaurant
Seats49
Risk levelRisk Level 2
LicenceSEA2610466
Grade history
JAN 24
AUG 24
JAN 25
SEP 25
MAR 26
▼ IMPROVING

5 inspections, climbing. The current grade is the best on record.

Worst finding on record
Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Pushed pitta chips with hands, he got gloves and discarded pitas
High priority/09-01-4/Corrected On-Site
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

10 visits, newest first

Mar 4, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 16 violations recorded, none serious enough to require a return visit.

0 High priority4 Intermediate12 Basic
What the inspector wrote — 16 findings
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Milk and half an half opened 2 days ago, upright cooler
Intermediate/02C-03-5/Repeat Violation
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/. Owner expired in 2025, he still come a couple of hrs and prepares food
Intermediate/53A-03-7
Food-contact surface soiled with food debris, mold-like substance or slime. Mixer with old build up
Intermediate/22-02-4/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink by triple sink, employee placed some
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
Show the remaining 12 findings ▾
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Ice machine blackish
Basic/22-20-5/Repeat Violation
Bowl or other container with no handle used to dispense food. On flour
Basic/14-01-5
Carbon dioxide/helium tanks not adequately secured. At front counter
Basic/51-11-4
Current Hotel and Restaurant license not displayed.
Basic/50-09-4
Employee with no hair restraint while engaging in food preparation. Portioning cookies, no hair restraint and cook making sandwiches
Basic/13-03-4
Floor soiled/has accumulation of debris. Blackish on floor by 1 door prep unit
Basic/36-73-4
Food storage container/container lid cracked or broken. Container for potato salad is cracked in 1 door reach in cooler
Basic/14-38-4
No copy of latest inspection report available. Couldn't find it
Basic/51-18-6/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan dusty by oven and handles in mop sink blackish, also build up on pipe by faucet in triple sink, exterior for grinder with old build up, blackish gaskets in upright freezer and upright cooler, shelves with build up under prep tables,
Basic/23-03-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. Interior food build up, 3 door upright cooler
Basic/22-16-4
Reach-in cooler shelves with rust that has pitted the surface. In 3 door upright cooler, kitchen
Basic/14-33-4/Repeat Violation
Water leaking from pipe and/or faucet/handle. Faucet in triple sink
Basic/29-11-4
The state's own report →
Nov 17, 2025Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 1 violations recorded, 1 high priority.

1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Operating with an expired Division of Hotels and Restaurants license. Expired on 6/1/25 "Establishment observed preparing, serving, or selling food to customers with an expired license."
High priority/50-17-3/Corrected On-Site/Admin Complaint/Return visit Nov 4, 2025 · Same Admin Complaint/Return visit Nov 17, 2025 · Same, he mailed check a week ago, he stated he came to district office to ask for amount and pay there but they gave him the address to mail check Admin Complaint
Nov 4, 2025Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 2 violations recorded, 1 high priority.

1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Expired on 6/1/25 "Establishment observed preparing, serving, or selling food to customers with an expired license."
High priority/50-17-3/Corrected On-Site/Admin Complaint/Return visit Nov 4, 2025 · Same Admin Complaint
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Richard Hazouri took test on 3-2-20
Intermediate/53A-07-6/Warning/Return visit Nov 4, 2025 · They said the operation at other sister locations has a food manager card but she has it at home in her computer and can't send a picture Time Extended
Sep 4, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 16 violations recorded, 1 high priority.

1 High priority7 Intermediate8 Basic
Show 16 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Expired on 6/1/25 "Establishment observed preparing, serving, or selling food to customers with an expired license."
High priority/50-17-3/Corrected On-Site/Admin Complaint
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Milk opened a foul of days ago, employee discarded it because it was expired
Intermediate/02C-03-5/Corrected On-Site
Employee washed hands in a sink other than an approved handwash sink. Washed hands in triple sink, after handling dirty dishes and straining spaghetti, explained to her and she washed hands again in hand sink
Intermediate/12A-03-4/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Mixer
Intermediate/22-02-4/Repeat Violation
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Richard Hazouri took test on 3-2-20
Intermediate/53A-07-6/Warning
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink by triple sink, only one, employee placed a roll
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For employee that doesn't have certification
Intermediate/11-26-1/Repeat Violation
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee here that comes twice a week for year
Intermediate/53B-13-5/Corrected On-Site/Repeat Violation
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Ice machine
Basic/22-20-5
Carbon dioxide/helium tanks not adequately secured. By hand sink
Basic/51-11-4
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open drink on prep table, discarded by employee
Basic/12B-12-5/Corrected On-Site
Employee with no hair restraint while engaging in food preparation. Cutting pitta
Basic/13-03-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Faucet in mop sink and fun by oven, exterior of pot for spaghetti, gaskets in coolers, storage shelves
Basic/23-03-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. Upright cooler
Basic/22-16-4/Repeat Violation
Reach-in cooler shelves with rust that has pitted the surface. Upright cooler
Basic/14-33-4/Repeat Violation
Single-service articles improperly stored. Open bag on storage area, closed by employee
Basic/25-05-4/Corrected On-Site
Jan 9, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 20 violations recorded, none serious enough to require a return visit.

3 High priority6 Intermediate11 Basic
Show 20 findings ▾
Employee rubbed hands together for less than 10-15 seconds while washing hands. Employee washed hands for 7 seconds after using restroom, explained to him and he washed again
High priority/12A-17-4/Corrected On-Site
Employee used the bathroom and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands upon returning to employee area. Employee came from restroom and grabbed a bag with food, explained to him and he washed hands
High priority/12A-11-4/Corrected On-Site
Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Employee washed and rinsed knives only, explained to her and she took them back to triple sink
High priority/22-45-4/Corrective Action Taken
Employee has not received adequate training related to their assigned duties as evidenced by lack of general knowledge in performing their assigned duties. Didn't wash dishes properly, explained to her
Intermediate/53B-15-4
Food-contact surface soiled with food debris, mold-like substance or slime. Ice machine, exterior of mider
Intermediate/22-02-4/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink by triple sink, employee placed some
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For employee not trained yet
Intermediate/11-26-1
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Has blank form, employee filled it up
Intermediate/03F-10-5/Corrected On-Site/Repeat Violation
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee here for 7 months here
Intermediate/53B-13-5
Clean equipment/utensils not stored at least 6 inches above the floor. Lid in container on floor
Basic/24-26-4
Current Hotel and Restaurant license not displayed.
Basic/50-09-4
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On prep table, discarded
Basic/12B-07-4/Corrected On-Site
Employee with no hair restraint while engaging in food preparation. Working with open foods
Basic/13-03-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan by oven, exterior of grinder for croutons
Basic/23-03-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. Shelves in upright cooler
Basic/22-16-4/Repeat Violation
Reach-in cooler shelves with rust that has pitted the surface.
Basic/14-33-4/Repeat Violation
Sanitizing solution for wiping cloths not free of food debris and visible soil.
Basic/21-11-4
Single-service articles not stored inverted or protected from contamination. Coffee filters in storage area, placed them in bag
Basic/25-06-4
Wet wiping cloth not stored in sanitizing solution between uses. On table, discarded by employee
Basic/21-12-4/Corrected On-Site
Wiping cloth chlorine sanitizing solution not at proper minimum strength. 10 ppm chl
Basic/21-07-4
Aug 20, 2024Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 12 violations recorded, 3 high priority.

3 High priority4 Intermediate5 Basic
Show 12 findings ▾
Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Pushed pitta chips with hands, he got gloves and discarded pitas
High priority/09-01-4/Corrected On-Site
Employee used tobacco, ate, or drank then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Owner drank from an open cup then he schooled pittas, explained to him and he washed hands
High priority/12A-05-4/Corrected On-Site
Operating with an expired Division of Hotels and Restaurants license. Expired on 6/1/24
High priority/50-17-3/Admin Complaint
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Milk opened earlier yesterday
Intermediate/02C-03-5
Food-contact surface soiled with food debris, mold-like substance or slime. Can opener
Intermediate/22-02-4
No paper towels or mechanical hand drying device provided at handwash sink. At hand sink, manager placed one
Intermediate/31B-02-4/Corrected On-Site
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Has times but couldn't find procedure, gave another
Intermediate/03F-10-5
Carbon dioxide/helium tanks not adequately secured. By hand sink
Basic/51-11-4
Equipment in poor repair. Gasket torn, 3 door cooler
Basic/14-11-5
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of pita grinder, fan in kitchen
Basic/23-03-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. 3 door cooler
Basic/22-16-4
Reach-in cooler shelves with rust that has pitted the surface. Upright cooler
Basic/14-33-4/Repeat Violation
Jan 26, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 13 violations recorded, none serious enough to require a return visit.

3 High priority2 Intermediate8 Basic
Show 13 findings ▾
Displayed food not properly protected from contamination. Lemons for customers to grab, explained hinged lid, employee moved them to back
High priority/08B-02-4/Corrected On-Site/Repeat Violation/Admin Complaint
Employee used the bathroom and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands upon returning to employee area. Employee came back from bathroom and grabbed container with portioned dressings, explained to her and she washed hands
High priority/12A-11-4/Corrected On-Site
Wiping cloth sanitizer solution exceeds the maximum concentration allowed. +200 ppm chl for front counter, dark blue then turned a little white, employee diluted it to 100ppm
High priority/41-27-4/Corrected On-Site
Handwash sink used for purposes other than handwashing. Trays with cooked bacon on hand sink by triple sink, mgr moved them
Intermediate/31A-11-4/Corrected On-Site
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For new employee, she read it
Intermediate/11-26-1/Corrected On-Site
Bowl or other container with no handle used to dispense food. On raw rice
Basic/14-01-5
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open drink at front counter
Basic/12B-12-5
No Heimlich maneuver/choking sign posted.
Basic/51-13-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets in upright freezer
Basic/23-03-4/Repeat Violation
Reach-in cooler shelves with rust that has pitted the surface. One upright cooler
Basic/14-33-4/Repeat Violation
Single-service articles improperly stored. Coffee filters in storage, employee placed it in bag
Basic/25-05-4/Corrected On-Site
Water leaking from pipe and/or faucet/handle. Base of handle in triple sink
Basic/29-11-4
Wet wiping cloth not stored in sanitizing solution between uses. On prep table, placed in sanitizer,
Basic/21-12-4/Repeat Violation
Aug 16, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 16, 2023Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 15 violations recorded, 1 high priority.

1 High priority4 Intermediate10 Basic
Show 15 findings ▾
Displayed food not properly protected from contamination. Lemons at front counter for customers to grab, no hinged lid, employee removed them
High priority/08B-02-4/Repeat Violation/Admin Complaint
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Chopped ham on Monday, employee wrote date
Intermediate/02C-03-5/Corrected On-Site/Repeat Violation
Food-contact surface soiled with food debris, mold-like substance or slime. Mixer head
Intermediate/22-02-4/Repeat Violation
Handwash sink missing in warewashing or food preparation area. Employee cuttings pitas at front counter, no hand sink in this area, she moved to the kitchen
Intermediate/31A-07-4/Corrected On-Site
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Has times for all foods. Blank copy found, employee wrote it down
Intermediate/03F-10-5/Corrected On-Site
Bowl or other container with no handle used to dispense food. On raw rice
Basic/14-01-5/Repeat Violation
Carbon dioxide/helium tanks not adequately secured. By hand sink, employee secured it
Basic/51-11-4/Corrected On-Site
Ceiling/ceiling tile shows damage or is in disrepair. Water damage in a couple
Basic/36-32-5
Clean utensils or equipment stored in dirty drawer or rack. Cardboard container with lids under prep table
Basic/24-06-4
Current Hotel and Restaurant license not displayed.
Basic/50-09-4/Repeat Violation
In-use ice scoop stored on soiled surface between uses. Employee placed them both in triple sink to be washed
Basic/10-12-5/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan by oven, faucet in triple sink and mop sink, shelves in kitchen
Basic/23-03-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. Bread cooler
Basic/22-16-4/Repeat Violation
Reach-in cooler shelves with rust that has pitted the surface. Upright coolers
Basic/14-33-4/Repeat Violation
Working containers of food removed from original container not identified by common name. Bulk container with white powder, employee wrote sugar on it
Basic/02D-01-5/Corrected On-Site
Jul 17, 2023Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority1 Intermediate1 Basic
Show 2 findings ▾
Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. All expired in July 2022
Intermediate/53B-05-5/Warning/Return visit May 15, 2023 · Mgr will order books Time Extended/Return visit Jul 17, 2023 · Both employees here have not taken it, owner came in and brought the old books and stated he ordered the other ones 2 weeks ago and has not gotten them yet Time Extended
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. 50f in two door prep cooler, one door detaches when open
Basic/14-74-7/Warning/Return visit May 15, 2023 · Reading 44f Time Extended/Return visit Jul 17, 2023 · Same, using time as public health control for tcs foods Time Extended

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.