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HOLIDAY INN RESORT KISSIMMEE BY THE PARKS

3011 MAINGATE LN, Kissimmee FL 34747 · 4073961400

Last inspected Jun 5, 2026 · 11 visits since July 2023

Licence typeRestaurant
Seats200
Risk levelRisk Level 2
LicenceSEA5900703
Grade history
MAR 24
DEC 24
MAR 25
NOV 25
MAY 26
≈ ERRATIC

5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.

Worst finding on record
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed live flying insects: 6 in kitchen 5 near dish area
High priority/35A-02-6/Warning
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

11 visits, newest first

Jun 5, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority1 Intermediate4 Basic
What the inspector wrote — 5 findings
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. No written time plan for breakfast buffet. Emailed operator written time plan. Operator filled out written time plan during inspection.
Intermediate/03F-10-5/Corrected On-Site/Return visit Jun 5, 2026 · Time Extended
Cove molding at floor/wall juncture broken/missing. Under sink at dish area.
Basic/36-03-4/Return visit Jun 5, 2026 · Time Extended
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Water bottles on prep table next to coffee makers in server station, operator removed items.
Basic/12B-07-4/Corrected On-Site/Return visit Jun 5, 2026 · Time Extended
Floor tiles missing and/or in disrepair. Tiles broken under cook line behind hand sink on right side of cooks line.
Basic/36-17-5/Return visit Jun 5, 2026 · Time Extended
Show the remaining 1 finding ▾
Unnecessary items/unused equipment on the premises. Multiple cooking equipment on premises not in use on cook line and in back storage area. Dish machine at bar not in use.
Basic/33-31-5/Repeat Violation/Return visit Jun 5, 2026 · Time Extended
The state's own report →
May 14, 2026Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 20 recorded, 1 high priority.

1 High priority4 Intermediate15 Basic
Show 20 findings ▾
Heat strip failed to turn black to indicate the sanitization temperature of 160 degrees Fahrenheit was achieved on the dish surface and/or high temperature holding thermometer did not reach 160F. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired. Tested dish machine multiple times, test strip did not turn black.
High priority/22-57-6/Warning
Food-contact surface soiled with food debris, mold-like substance or debris. Can opener on prep table at prep area is soiled. Operator moved to triple sink
Intermediate/22-02-4/Corrective Action Taken
No paper towels or mechanical hand drying device provided at handwash sink. At bar hand sink, operated place roll of paper towels at hand sink.
Intermediate/31B-02-4/Corrected On-Site
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. No written time plan for breakfast buffet. Emailed operator written time plan. Operator filled out written time plan during inspection.
Intermediate/03F-10-5/Corrected On-Site
Spray bottle containing toxic substance not labeled. Spray bottle containing sanitizer not labeled at server station.
Intermediate/41-17-4
Cove molding at floor/wall juncture broken/missing. Under sink at dish area.
Basic/36-03-4
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Water bottles on prep table next to coffee makers in server station, operator removed items.
Basic/12B-07-4/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee bags on top of microwave at server station Cell phones on prep counter at server station Cell phone stored on rack with clean pans. Operator removed items.
Basic/40-06-5/Corrected On-Site
Employee with no hair restraint while engaging in food preparation. Observed employees at buffet line replacing breakfast items without hair restraints.
Basic/13-03-4
Floor tiles missing and/or in disrepair. Tiles broken under cook line behind hand sink on right side of cooks line.
Basic/36-17-5
Ice buildup in reach-in freezer and/or walk-in freezer. On floor, ceiling, shelves, and fan of walk in freezer across from dish area. Ice build up on door of walk in freezer B
Basic/14-69-4
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Scoop handles in sugar and rice submerged in product, operator removed handles out of product.
Basic/10-01-5/Corrected On-Site
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of microwave at server station
Basic/22-08-4
No handwashing sign provided at a hand sink used by food employees. No handwashing sign at handwashing sink next to dish machine
Basic/31B-04-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hoods on cooks line soiled with grease like substance. Bottom of hot holding unit
Basic/23-03-4
Plumbing system in disrepair. Pipe at bottom of hand sink on cooks line comes apart when sink is bumped,operator put pipe together. Also the water is hot for cold faucet as well Hot water faucet handle at hand sink in prep area stripped and does not dispense hot water.
Basic/29-08-4
Standing water in bottom of reach-in-cooler. Bottom of reach in cooler next to expo line
Basic/29-49-6
Unnecessary items/unused equipment on the premises. Multiple cooking equipment on premises not in use on cook line and in back storage area. Dish machine at bar not in use.
Basic/33-31-5/Repeat Violation
Wall soiled with accumulated grease, food debris, and/or dust. At hand sink in server station
Basic/36-27-5
Working containers of food removed from original container not identified by common name. Container containing sugar not labeled.
Basic/02D-01-5
Feb 3, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Unnecessary items/unused equipment on the premises. Multiple reach in coolers, soup vats and other kitchen equipment stored in back area
Basic/33-31-5/Return visit Nov 25, 2025 · Time Extended/Return visit Feb 3, 2026 · Time Extended
Nov 25, 2025Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority3 Intermediate7 Basic
Show 10 findings ▾
Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Next to dish machine Island in back end of kitchen
Intermediate/31A-04-4/Return visit Nov 25, 2025 · Time Extended
No plan review submitted and approved - bar area added. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/.
Intermediate/51-14-7/Warning/Return visit Nov 25, 2025 · Time Extended
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/.
Intermediate/51-16-7/Warning/Return visit Nov 25, 2025 · Time Extended
Floor tiles missing and/or in disrepair. Throughout kitchen
Basic/36-17-5/Return visit Nov 25, 2025 · Time Extended
Hole in or other damage to wall. At dish area
Basic/36-24-5/Return visit Nov 25, 2025 · Time Extended
Ice buildup in reach-in freezer and/or walk-in freezer. Floors of 2 of 3 walk in freezers in kitchen
Basic/14-69-4/Return visit Nov 25, 2025 · Time Extended
No mop sink or curbed cleaning facility provided at establishment.
Basic/29-27-4/Return visit Nov 25, 2025 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hoods and side of reach in coolers on cooks line
Basic/23-03-4/Return visit Nov 25, 2025 · Time Extended
Standing water in floor drain/floor drain draining very slowly. In second walk in cooler
Basic/29-19-4/Return visit Nov 25, 2025 · Time Extended
Unnecessary items/unused equipment on the premises. Multiple reach in coolers, soup vats and other kitchen equipment stored in back area
Basic/33-31-5/Return visit Nov 25, 2025 · Time Extended
Nov 24, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 19 recorded, 2 high priority.

2 High priority3 Intermediate14 Basic
Show 19 findings ▾
Stop Sale issued on time/temperature control for safety food due to temperature abuse. walk in cooler #1; liquid eggs (48F - Cold Holding); liquid eggs whites (48F - Cold Holding); shredded mozzarella (48F - Cold Holding); sliced ham (48F - Cold Holding); yogurt (48F - Cold Holding); Greek yogurt (48F - Cold Holding); cream cheese (48F - Cold Holding); whipped butter (48F - Cold Holding); whole butter sticks (48F - Cold Holding); mashed potatoes (48F - Cold Holding); blue cheese (48F - Cold Holding); shredded cheese (48F - Cold Holding); shredded Monterey Jack (48F - Cold Holding); ricotta cheese (48F - Cold Holding); sour cream (48F - Cold Holding); cheese blocks (48F - Cold Holding); whipped cream (48F - Cold Holding); precooked shredded chicken (48F - Cold Holding); deli meats (48F - Cold Holding); half and half (48F - Cold Holding); hot dogs (48F - Cold Holding) Operator states all items in cooler for over 24 hours.
High priority/01B-02-5/Warning
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. walk in cooler #1; liquid eggs (48F - Cold Holding); liquid eggs whites (48F - Cold Holding); shredded mozzarella (48F - Cold Holding); sliced ham (48F - Cold Holding); yogurt (48F - Cold Holding); Greek yogurt (48F - Cold Holding); cream cheese (48F - Cold Holding); whipped butter (48F - Cold Holding); whole butter sticks (48F - Cold Holding); mashed potatoes (48F - Cold Holding); blue cheese (48F - Cold Holding); shredded cheese (48F - Cold Holding); shredded Monterey Jack (48F - Cold Holding); ricotta cheese (48F - Cold Holding); sour cream (48F - Cold Holding); cheese blocks (48F - Cold Holding); whipped cream (48F - Cold Holding); precooked shredded chicken (48F - Cold Holding); deli meats (48F - Cold Holding); half and half (48F - Cold Holding); hot dogs (48F - Cold Holding) Operator states all items in cooler for over 24 hours.
High priority/03A-02-5/Warning
Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Next to dish machine Island in back end of kitchen
Intermediate/31A-04-4
No plan review submitted and approved - bar area added. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/.
Intermediate/51-14-7/Warning
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/.
Intermediate/51-16-7/Warning
Bowl or other container with no handle used to dispense food. Bowl in container of flour Scoop handle container of panko
Basic/14-01-5
Floor tiles missing and/or in disrepair. Throughout kitchen
Basic/36-17-5
Hole in or other damage to wall. At dish area
Basic/36-24-5
Ice buildup in reach-in freezer and/or walk-in freezer. Floors of 2 of 3 walk in freezers in kitchen
Basic/14-69-4
Interior of oven/microwave has accumulation of black substance/grease/food debris. On cooks line
Basic/22-08-4
No mop sink or curbed cleaning facility provided at establishment.
Basic/29-27-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hoods and side of reach in coolers on cooks line
Basic/23-03-4
Silverware/utensils stored upright with the food-contact surface up. Forks on drying rack near dish machine
Basic/24-18-4
Single-service articles improperly stored. Box of lids stored on floor in dry storage
Basic/25-05-4/Corrected On-Site
Standing water in bottom of reach-in-cooler. On cooks line
Basic/29-49-6
Standing water in floor drain/floor drain draining very slowly. In second walk in cooler
Basic/29-19-4
Unnecessary items/unused equipment on the premises. Multiple reach in coolers, soup vats and other kitchen equipment stored in back area
Basic/33-31-5
Water leaking from pipe and/or faucet/handle. Water leaking from end of faucet at prep triple sink.
Basic/29-11-4
Wet mop not stored in a manner to allow the mop to dry.
Basic/42-01-4
Mar 28, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate2 Basic
Show 3 findings ▾
No soap provided at handwash sink. On cookline at end of counter Operator stocked
Intermediate/31B-03-4/Corrected On-Site
Ice buildup in reach-in freezer and/or walk-in freezer. Walk in freezer Work order is in
Basic/14-69-4/Corrective Action Taken
Walk-in cooler/freezer shelves with rust that has pitted the surface. Produce walk in cooler
Basic/14-17-4
Dec 18, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Single-service articles not stored inverted or protected from contamination. Multiple cases of single service items stored on the floor in storage areas.
Basic/25-06-4/Repeat Violation/Return visit Dec 18, 2024 · Time Extended
Dec 17, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 27 recorded, 5 high priority.

5 High priority10 Intermediate12 Basic
Show 27 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. 0ppm
High priority/22-41-4/Warning
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed live flying insects: 6 in kitchen 5 near dish area
High priority/35A-02-6/Warning
Stop Sale issued on time/temperature control for safety food due to temperature abuse. In walk in cooler nearest entrance shredded cheese (53F - Cold Holding); créme brûlée (53F - Cold Holding); turkey sandwiches (53F - Cold Holding); cooked chicken (53F - Cold Holding); cooked wings (53F - Cold Holding); cooked potatoes (53F - Cold Holding). Food items have been stored over night.
High priority/01B-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In walk in cooler nearest entrance shredded cheese (53F - Cold Holding); créme brûlée (53F - Cold Holding); turkey sandwiches (53F - Cold Holding); cooked chicken (53F - Cold Holding); cooked wings (53F - Cold Holding); cooked potatoes (53F - Cold Holding). Food items have been stored over night. SEE STOP SALE
High priority/03A-02-5/Warning
Wiping cloth solution exceeding the maximum concentration allowed stored in a location that could result in the cross contamination of food, equipment, utensils, linens, single-service, or single-use articles. 200+ppm chlorine solution behind Starbucks counter. Operator remade to 50ppm
High priority/41-15-5/Corrected On-Site
Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Chef Jesus has been employed for a year and has not acquired manager certification
Intermediate/53A-04-6
Food-contact surface soiled with food debris, mold-like substance or slime. Dispenser chute for drink machine at bar has an accumulation of mold like substance. Table mounted can opener is soiled
Intermediate/22-02-4
Handwash sink not accessible for employee use at all times. Hand wash sink in Starbucks rear room is blocked by door and has trash in well
Intermediate/31A-09-4
Manager or person in charge lacking proof of food manager certification. Chef Jesus
Intermediate/53A-01-7
Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Multiple sushi rolls, nigiri, sashimi, and boats. Operator reprinted menus with corrections
Intermediate/02B-01-5/Corrected On-Site
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ 7 staff members for food service working.
Intermediate/53A-05-6
No paper towels or mechanical hand drying device provided at handwash sink. Multiple dispensers throughout kitchen areas
Intermediate/31B-02-4/Repeat Violation
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Multiple employees hired in September have not acquired training
Intermediate/53B-02-5
Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. No advisory posted in establishment or on menus. Operator posted
Intermediate/02B-02-5/Corrected On-Site
Whole fruit displayed for self-service not wrapped and no utensils provided. Apples for self service at breakfast buffet are not wrapped
Intermediate/08B-15-4
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Ice machine has an accumulation of mold like substance behind the deflector plate
Basic/22-20-5
Accumulation of debris on exterior of warewashing machine.
Basic/16-21-4
Building components, attachments or fixtures in poor repair. Hole in floor next to pipes behind bar. Sections of walls in dish area in disrepair. Floor tiles in kitchen cracked/missing. Ceiling tiles hanging down in storage areas.
Basic/36-51-4/Repeat Violation
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee coffee cups on shelf over make line. Operator moved to dish
Basic/12B-07-4/Corrected On-Site
Equipment in poor repair. Multiple broken coolers in kitchen areas
Basic/14-11-5/Repeat Violation
Food stored on floor. Bag of flour stored on the floor in kitchen. Operator moved
Basic/08B-38-4/Corrected On-Site
Food stored under dripping water line. In walk in freezer. Multiple food items damaged by dripping condenser
Basic/08B-52-4
Ice buildup in reach-in freezer and/or walk-in freezer. Walk in freezer has ice buildup on condenser, walls, ceilings and shelves
Basic/14-69-4
Ripped/worn tin foil used as shelf cover. Multiple shelves in kitchen
Basic/14-20-4
Single-service articles not stored inverted or protected from contamination. Multiple cases of single service items stored on the floor in storage areas.
Basic/25-06-4/Repeat Violation
Time/temperature control for safety food thawed in an improper manner. Large pork butts being thawed at room temperature. Operator moved to walk in cooler
Basic/06-01-5/Corrected On-Site
Unclean building components, attachments or fixtures. Floors not swept behind and under equipment
Basic/36-50-4
Mar 29, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

1 High priority2 Intermediate4 Basic
Show 7 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Bar dishmachine
High priority/22-49-4/Warning/Return visit Mar 29, 2024 · dish machine is inoperable and placed out of order until new water heater comes in. Establishment is able to complete warewashing in main kitchen dishmachine. Time-extended to next unannounced inspection. Time Extended
No hot running water at three-compartment sink at bar.
Intermediate/27-06-4/Return visit Mar 29, 2024 · 3-compartment sink has a sign designating it as inoperable until new water heater installed. Establishment is able to complete warewashing in main kitchen in the meantime. Time Extended
No soap provided at handwash sink. In prep area.
Intermediate/31B-03-4/Return visit Mar 29, 2024 · Time Extended
Cutting board has cut marks and is no longer cleanable. Bar cutting board for lemons and limes.
Basic/14-09-4/Return visit Mar 29, 2024 · Time Extended
Equipment in poor repair. Multiple walk-in coolers and reach-in cooler out of order throughout kitchen.
Basic/14-11-5/Return visit Mar 29, 2024 · Time Extended
Hood ventilation system inadequate as evidenced by grease accumulation on walls/ceiling. Middle hood vent accumulating grease significantly more than the other 2 vents.
Basic/36-68-5/Return visit Mar 29, 2024 · Time Extended
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. In liquor room Walk-in cooler
Basic/38-07-4/Return visit Mar 29, 2024 · Time Extended
Mar 22, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 15 recorded, 3 high priority.

3 High priority4 Intermediate8 Basic
Show 15 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Bar dishmachine
High priority/22-49-4/Warning
Food with mold-like growth. Cut lemons in liquor walk-in cooler. Operator discarded.
High priority/01B-07-4/Corrected On-Site
Stop Sale issued due to food not being in a wholesome, sound condition. 4 salmon filets fully thawed in ROP. Operator willingly discarded product.
High priority/01B-13-4/Corrective Action Taken
No hot running water at three-compartment sink at bar.
Intermediate/27-06-4
No paper towels or mechanical hand drying device provided at handwash sink. In bar area and prep area.
Intermediate/31B-02-4/Corrected On-Site
No soap provided at handwash sink. In prep area.
Intermediate/31B-03-4
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Plumbing maintenance occurring before inspection, per operator. Maintenance manager was able to get hot water to handwash sinks
Intermediate/27-16-5/Corrected On-Site
Bowl or other container with no handle used to dispense food. Bulk flour and bulk sugar
Basic/14-01-5/Corrected On-Site
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. 4 salmon filets fully thawed in ROP
Basic/06-09-1
Cutting board has cut marks and is no longer cleanable. Bar cutting board for lemons and limes.
Basic/14-09-4
Equipment in poor repair. Multiple walk-in coolers and reach-in cooler out of order throughout kitchen.
Basic/14-11-5
Hood ventilation system inadequate as evidenced by grease accumulation on walls/ceiling. Middle hood vent accumulating grease significantly more than the other 2 vents.
Basic/36-68-5
Ice scoop handle in contact with ice.
Basic/10-08-5/Corrected On-Site
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. In liquor room Walk-in cooler
Basic/38-07-4
Single-service articles improperly stored. Single-service cups tored on floor at bar.
Basic/25-05-4/Corrected On-Site
Jul 28, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate4 Basic
Show 4 findings ▾
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On cook line water bottle Operator moved
Basic/12B-07-4/Corrected On-Site
Equipment in poor repair. Walk in D broken
Basic/14-11-5/Repeat Violation
Floor tiles missing and/or in disrepair. Back kitchen area
Basic/36-17-5
Wall soiled with accumulated grease, food debris, and/or dust. Next to prep table in front area
Basic/36-27-5

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.