HYATT PLACE ORLANDO / LAKE BUENA VISTA
8688 PALM PKWY, Orlando FL 32836 · 407-778-5500
Last inspected Jul 22, 2026 · 11 visits since September 2023
JUL 24
JAN 25
JUL 25
OCT 25
JUL 26
≈ ERRATIC
5 inspections, swinging between B and F. Consistency is the problem here, not any single visit.
Live, small flying insects found Observed four flying insects around the leaking pipe underneath hand wash sink located back kitchen.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
1 case · $200
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 4--2023046085 | May 23, 2023 | Sep 18, 2023 | $200 |
Inspection history
11 visits, newest first
Jul 22, 2026□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jul 21, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 9 violations recorded, 3 high priority.
3 High priority3 Intermediate3 Basic
Show 9 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Checked dishmachine three times not sanitizing properly 0 ppm chlorine final rinse located behind the bar at the front service lobby repeated violations 10/2/2025. Recommend to use the Main dishmachine in kitchen or three compartment sink wash, rinse, sanitize all coffee supplies.
Live, small flying insects found Observed four flying insects around the leaking pipe underneath hand wash sink located back kitchen.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Checked cut melons 45F, vanilla yogurt 46°f, sliced ham 45°f sliced turkey 44F stored inside walk in cooler. less than 4 hours recommend to quick chill product in the walk in freezer.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed cheddar cheese, gallon of milk not date marked after opening stored inside reach in cooler and walk in cooler.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed white cutting boards has stains left on the surface located on the main cook line.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels provided for hand wash sink located in the kitchen.
Floor soiled/has accumulation of debris. Observed trash and debris on the floors throughout the kitchen.
Reach-in cooler interior/shelves have accumulation of soil residues. Observed old food debris spilled on the bottom of the reach in coolers throughout the kitchen.
Water leaking from pipe and/or faucet/handle. Observed leaking pipe underneath hand wash sink located at back kitchen.
Oct 13, 2025□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Observed no chlorine test strips for checking dishmachine front service line.
Oct 2, 2025Warning IssuedComplaint Investigation
Violations found and a warning issued, with a return visit required. 11 recorded, 4 high priority.
4 High priority6 Intermediate1 Basic
Show 11 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Checked dishmachine not sanitizing properly 0 ppm chlorine located behind the bar at the front service area. Recommend to use the Main dishmachine in kitchen.
Displayed food not properly protected from contamination. Observed boiled eggs, raisins, cinnamon and granola stored on the buffet line with not protection.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Checked temperature of raw hamburgers patties 44-46°f stored inside reach in cooler date on label 9/29.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Checked raw hamburgers patties 45/46°f stored inside reach in cooler date 9/29.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed pepperoni slices, sliced cheddar cheese not dated marked stored. Inside reach cooler. Manager labeled at time of inspection. 7/25
Food-contact surface soiled with food debris, mold-like substance or slime. Observed food container soiled throughout the kitchen. White cutting board has stains left on the surface located on the reach in cooler on the line.
Handwash sink not accessible for employee use at all times. Observed spray bottle stored inside hand wash sink located in the back kitchen. Manager removed at time of inspection
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Observed no chlorine test strips for checking dishmachine front service line.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels provided for hand wash sink located in the back kitchen. Repeat ViolationRepeat ViolationWarning**
Spray bottle containing toxic substance not labeled. Observed unlabeled spray bottles hanging on the side of hand wash sink located in the back kitchen.
Unwrapped single-service utensils not presented so that only the handles are touched. Observed spoons and forks stored on the buffet line
Jul 25, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 13 violations recorded, none serious enough to require a return visit.
0 High priority6 Intermediate7 Basic
Show 13 findings ▾
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed deli ham, milk not date marked stored inside reach in cooler overnight. Manager date marked at time of inspection
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Observed no chlorine test strips for dishmachine in the Main Lobby area.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels for hand wash sink located in the kitchen.
No soap provided at handwash sink. Observed no soap provided for hand wash sink, located in the kitchen.
Spray bottle containing toxic substance not labeled. Observed unlabeled spray bottle stored in kitchen.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sin Checked hand wash sink hot water turned off spoke to engineering part on order for hand wash sink.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employees cell phone, bag, keys stored on the counter.
Floor not cleaned when the least amount of food is exposed. Observed grease accumulation on the floor underneath the fryers.
Floor soiled/has accumulation of debris. Observed food debris on the floor throughout the kitchen and inside walk in cooler.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Observed flat grill and charbroil has terrible grease and rust accumulation on the equipment.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Observed grill chicken Caesar salad, salami and cheddar sandwiches, ham and cheese sandwiches not properly labeled in the display reach in cooler.
No copy of latest inspection report available. Observed no copy of last inspection report.
Single-service articles not stored inverted or protected from contamination. Observed coffee filters not inverted stored on the counter.
Mar 20, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Reach-in cooler shelves with rust that has pitted the surface. Observed rusty shelves inside reach in cooler used for fruits.
Mar 12, 2025Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority2 Intermediate3 Basic
Show 5 findings ▾
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Observed no Food Manager Certification per General Manager has no Chef working in kitchen at time of inspection.
Manager or person in charge lacking proof of food manager certification. Observed no proof of Food Management certification, per General Manager no one is available.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Observed ham and cheese sandwiches served in the self service area, must properly labeled. Explained to General Manager at time of inspection.
Light not functioning. Observed light bulb burned out underneath the hood system. Engineering replaced the light bulb
Reach-in cooler shelves with rust that has pitted the surface. Observed rusty shelves inside reach in cooler used for fruits.
Jan 10, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 21 recorded, 3 high priority.
3 High priority9 Intermediate9 Basic
Show 21 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Checked dish machine four times not sanitizing properly 0ppm chlorine located at the bar, recommend Engineering to notify current dish machine company. The operator will temporarily use the main kitchen dishmachine until repaired.
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Checked dishmachine three times not sanitizing chlorine 0 ppm recommend Manager notify company, will use Main dishmachine to sanitize glasses from the front service area (bar)
Employee failed to wash hands before putting on gloves to initiate a task working with food. Observed employee returned from the Buffet line wearing gloves started to placed fruits on a plate, did not wash hands before food handling in the front service line.
Certified Food Manager or person in charge lacks knowledge of foodborne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items. Manager has no knowledge of Big 6 foodborne illnesses
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed sliced provolone cheese not date marked stored inside reach in cooler.
Handwash sink not accessible for employee use at all times. Observed trays stored inside hand wash sink located in the server station.
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Observed no Food Manager Certification per General Manager has no Chef working in kitchen at time of inspection.
Manager or person in charge lacking proof of food manager certification. Observed no proof of Food Management certification, per General Manager no one is available.
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Observed no test strips to check sanitizer in the three compartment sink.
No soap provided at handwash sink. Observed no soap provided at hand wash sink located in the server area.
Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Observed no consumer advisory sign provided at the bar, reviewed menu per General Manager customers can request hamburger cooked medium rare. Consumer advisory sign given to operator.
Whole fruit displayed for self-service not wrapped and no utensils provided. Observed apples stored on the buffet line not wrapped or utensil provided.
Buildup of food debris/soil residue on equipment door handles. Observed food debris dried on the top panel equipment has old food debris.
Floor soiled/has accumulation of debris. Observed floor and floor drains has old food debris, has bad odor in the drains. spoke to engineering Manager concerning
Interior of oven/microwave has accumulation of black substance/grease/food debris. Observed both vents on the ovens has terrible dust and grease accumulation.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Observed ham and cheese sandwiches served in the self service area, must properly labeled. Explained to General Manager at time of inspection.
Light not functioning. Observed light bulb burned out underneath the hood system. Engineering replaced the light bulb
No copy of latest inspection report available. No copy of last inspection, General Manager can not find.
Reach-in cooler interior/shelves have accumulation of soil residues. Observed old food debris left inside reach in cooler located in the back kitchen.
Reach-in cooler shelves with rust that has pitted the surface. Observed rusty shelves inside reach in cooler used for fruits.
Single-service articles not stored inverted or protected from contamination. Observed plastic plates not inverted stored on the top shelve in the kitchen.
Jul 16, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 14 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate10 Basic
Show 14 findings ▾
Shell eggs in use or stored with cracks or broken shells. See stop sale. Observed three cracked eggs stored in container located inside walk in cooler.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed almond milk not date marked stored inside reach in cooler.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed white cutting board has yellow stains left on the surface.(bar area)
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels for Hand wash sink located in main bar area.
Accumulation of debris on exterior of warewashing machine. Observed old food debris on top panel of the dish machine.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed three ceiling tiles has mold like growth on the surface.
Current Hotel and Restaurant license not displayed. Current license expired in 4/1/2024 displayed in the lobby bar.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed bottle of water stored on the shelves in the kitchen.
Ice buildup in reach-in freezer and/or walk-in freezer. Observed ice buildup up on the light has ice hanging from the light shield located in walk in cooler.
Light not functioning. Observed light out inside walk in cooler.
Reach-in cooler interior/shelves have accumulation of soil residues. Clean the bottom of reach in cooler and freeze in kitchen also main bar area.
Single-service articles improperly stored. Observed dinner napkins and plastic containers stored on the floor in the dry storage room.
Single-service articles not stored inverted or protected from contamination. Plastic plates stored improperly on the counter, must be inverted.
Water leaking from pipe and/or faucet/handle. Observed faucet on the 3 compartment not working properly.(bar area)
Mar 15, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate1 Basic
Show 4 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Checked dishmachine three times not sanitizing final rinse 0ppm chlorine (bar area) Rechecked 50 ppm chlorine the bottle of sanitizer very low Manager replaced the container
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed two gallons of milk stored inside reach in cooler not date mark.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed white cutting board has red discoloration on the surface located in the bar.
Faucet/handle missing at plumbing fixture. Observed faucet missing on the three compartment sink located in the bar area.
Sep 6, 2023Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate4 Basic
Show 7 findings ▾
Shell eggs in use or stored with cracks or broken shells. See stop sale. Observed two shell eggs in the basket stored inside walk in cooler.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed shredded cheese not date marked stored inside reach in cooler.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink in the main bar area.
Compartment of equipment subject to the accumulation of moisture is not sloped to drain to allow complete drainage. Observed water dripping from the condenser inside walk in cooler, engineering notify.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Observed stove has dried food debris inside on the back kitchen Cook line.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Observed chicken salad and turkey ham sandwich stored inside display case in the front service area lobby.
Standing water in bottom of reach-in-cooler. Observed standing water on the bottom on the sandwich.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.