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Home/Jacksonville/JACKSONVILLE HILTON GARDEN INN

JACKSONVILLE HILTON GARDEN INN

9745 GATE PKWY, Jacksonville FL 32246 · 6363770246

Last inspected Feb 26, 2026 · 13 visits since November 2023

Licence typeRestaurant
Seats46
Risk levelRisk Level 2
LicenceSEA2612565
Grade history
JAN 24
OCT 24
MAR 25
OCT 25
FEB 26
— STEADY

5 inspections within 17 points of each other. Whatever this kitchen does, it does consistently.

Worst finding on record
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Liquid eggs (63F - Cold Holding), stored sitting on top of reach in cooler on cook line for approximately 10 mins. Employee properly stored
High priority/03A-02-5/Corrective Action Taken
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

13 visits, newest first

Feb 26, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 9 violations recorded, none serious enough to require a return visit.

1 High priority3 Intermediate5 Basic
What the inspector wrote — 9 findings
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Liquid eggs (63F - Cold Holding), stored sitting on top of reach in cooler on cook line for approximately 10 mins. Employee properly stored
High priority/03A-02-5/Corrective Action Taken
Food-contact surface soiled with food debris, mold-like substance or slime. Interior oven with black build up
Intermediate/22-02-4
Handwash sink used for purposes other than handwashing. Aprons stored in hand wash sink in kitchen. Employee removed
Intermediate/31A-11-4/Corrected On-Site
Manager or person in charge lacking proof of food manager certification. Operator has no proof of manager certification and no other certified food manager employed at this establishment
Intermediate/53A-01-7/Warning
Show the remaining 5 findings ▾
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Vent in kitchen over reach in cooler with dust build up
Basic/36-34-5/Repeat Violation
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal bag stored on prep table. Employee removed
Basic/40-06-5
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee on cook preparing food with watch on wrist
Basic/13-07-4
Employee with no hair restraint while engaging in food preparation. Employee on cook line preparing food with no hair restraint
Basic/13-03-4
Ice buildup in reach-in freezer and/or walk-in freezer. Small reach in cooler in buffet area with ice build up in back of unit
Basic/14-69-4/Repeat Violation
The state's own report →
Oct 27, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate4 Basic
Show 5 findings ▾
No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at hand wash sink in kitchen
Intermediate/31B-02-4
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling vent in kitchen with dust build up
Basic/36-34-5
Equipment in poor repair. Double door upright reach in cooler with handle in disrepair
Basic/14-11-5
Food stored on floor. Plastic soda bottles stored on floor in food storage room.
Basic/08B-38-4
Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in back of glass reach in cooler in kitchen and in glass reach in cooler in buffet area
Basic/14-69-4/Repeat Violation
May 20, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Mar 14, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 6 violations recorded.

0 High priority3 Intermediate3 Basic
Show 6 findings ▾
Manager or person in charge lacking proof of food manager certification. Person in charge unable to provide proof of manager certification. Manager office is lock
Intermediate/53A-01-7/Repeat Violation/Admin Complaint
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has 2 total food handler employees hired over 60 days and person in charge unable to provide proof of training. Manager not present and office with paperwork is lock
Intermediate/53B-02-5/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 2 total food handler employees hired and person in charge unable to provide proof of form. Manager not present and office with paperwork is lock
Intermediate/11-26-1/Warning
Food stored on floor. Bag of flour stored on floor in dry storage room. Employee properly stored
Basic/08B-38-4/Corrected On-Site
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in double door reach in freezer
Basic/14-69-4
Single-service articles improperly stored. Case of to go lids stored on floor in dry storage room. Employee properly stored
Basic/25-05-4/Corrected On-Site
Jan 13, 2025Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 1 violations recorded.

0 High priority1 Intermediate0 Basic
Show 1 finding ▾
Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class
Intermediate/53A-01-7/Warning/Return visit Oct 8, 2024 · Still the same Operator still has time frame to be in compliance Time Extended/Return visit Oct 16, 2024 · Operator still has time frame to be in compliance Time Extended/Return visit Dec 9, 2024 · Still the same Operator has upcoming class to take test Time Extended/Return visit Jan 13, 2025 · Still the same. No proof of manager certification and no other certified manager employed at this establishment Admin Complaint
Dec 9, 2024Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority1 Intermediate0 Basic
Show 1 finding ▾
Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class
Intermediate/53A-01-7/Warning/Return visit Oct 8, 2024 · Still the same Operator still has time frame to be in compliance Time Extended/Return visit Oct 16, 2024 · Operator still has time frame to be in compliance Time Extended/Return visit Dec 9, 2024 · Still the same Operator has upcoming class to take test Time Extended
Oct 16, 2024Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority1 Intermediate0 Basic
Show 1 finding ▾
Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class
Intermediate/53A-01-7/Warning/Return visit Oct 8, 2024 · Still the same Operator still has time frame to be in compliance Time Extended/Return visit Oct 16, 2024 · Operator still has time frame to be in compliance Time Extended
Oct 8, 2024Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine at 0ppm while in use. Operator has service call and is using dish machine to wash and rinse but use three compartment sink to sanitize
High priority/22-49-4/Corrective Action Taken/Warning/Return visit Oct 8, 2024 · Still the same. Operator had technician out to fix unit but still need work. Operator using 3 comp sink. 7 day time extension given Time Extended
Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class
Intermediate/53A-01-7/Warning/Return visit Oct 8, 2024 · Still the same Operator still has time frame to be in compliance Time Extended
Oct 1, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 6 recorded, 1 high priority.

1 High priority1 Intermediate4 Basic
Show 6 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine at 0ppm while in use. Operator has service call and is using dish machine to wash and rinse but use three compartment sink to sanitize
High priority/22-49-4/Corrective Action Taken/Warning
Manager or person in charge lacking proof of food manager certification. Manager B. Kessee employed over 30 days and has expired food manager certificate on 4-17-24 and no other certified food manager employed at this establishment. Manager. Manager in process of taking class
Intermediate/53A-01-7/Warning
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile in kitchen with dust build up
Basic/36-34-5
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean plates not inverted on dry storage rack in kitchen
Basic/24-05-4
Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint
Basic/13-03-4
In-use tongs stored on equipment door handle between uses. Single tong stored on oven door handle. Employee removed
Basic/10-20-4/Corrected On-Site
Mar 11, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jan 8, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 10 recorded.

0 High priority2 Intermediate8 Basic
Show 10 findings ▾
No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at cook line hand wash sink. Employee provided
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file. This violation was cited on last inspection and no changes at call back inspection. Administrative complaint given on call back inspection. Sent operator email from Plan Review from 11-8-23 with information below "For plan review you will need to complete and submit the attached application above along with your revised plan and a copy of your current menu."
Intermediate/51-16-7/Repeat Violation/Admin Complaint
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile with dust on cook line above make table reach in cooler
Basic/36-34-5/Repeat Violation
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Commercially package fish stored in container in small glass reach in cooler on cook line
Basic/06-09-1/Repeat Violation
Cutting board has cut marks and is no longer cleanable. Make table at cook line with cutting board with excessive cut marks
Basic/14-09-4/Repeat Violation
Employee with no beard guard/restraint while engaging in food preparation. Employee with facial beard preparing food with no beard guard
Basic/13-04-4/Repeat Violation
Equipment in poor repair. Upright double torn reach in cooler #B with torn gasket on right door
Basic/14-11-5
Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in back of both small glass reach in coolers on cook line
Basic/14-69-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Make table reach in cooler on cook line with soiled gasket
Basic/23-03-4/Repeat Violation
Opened employee beverage container in a cold holding unit with food to be served to customers. Open employee drink bottle stored in upright double door reach in cooler next to restaurant food
Basic/12B-13-4/Repeat Violation
Jan 8, 2024Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 4 violations recorded, 3 high priority.

3 High priority1 Intermediate0 Basic
Show 4 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over cooked prep chicken breast on shelf in small glass single door cooler on cook line. Raw bacon stored over liquid eggs carton in make table to reach in cooler on cook line. All items properly stored by employee
High priority/08A-05-6/Corrected On-Site/Warning/Return visit Jan 8, 2024 · Raw bacon in reach in make table cooler stored over prep pancake mix batter. Employee properly stored Admin Complaint Corrected On-Site
Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded
High priority/02C-01-5/Warning/Return visit Jan 8, 2024 · Operator has 3 containers of prep food stored in reach in coolers all labeled with date marked 12-27-23. All are stop sale issued. Employee discarded. 1 quart of mashed potatoes 4 quarts of mushroom soup 2 quarts of cooked noodles Admin Complaint
Stop Sale issued due to food not being in a wholesome, sound condition. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded
High priority/01B-13-4/Warning/Return visit Jan 8, 2024 · Operator has 3 containers of prep food stored in reach in coolers all labeled with date marked 12-27-23. All are stop sale issued. Employee discarded. 1 quart of mashed potatoes 4 quarts of mushroom soup 2 quarts of cooked noodles Admin Complaint
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file.
Intermediate/51-16-7/Warning/Return visit Jan 8, 2024 · Still the same. Spoke to Tallahassee and operator has not submitted any plans Admin Complaint
Nov 6, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 18 recorded, 4 high priority.

4 High priority3 Intermediate11 Basic
Show 18 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw prep beef stored over cooked prep chicken breast on shelf in small glass single door cooler on cook line. Raw bacon stored over liquid eggs carton in make table to reach in cooler on cook line. All items properly stored by employee
High priority/08A-05-6/Corrected On-Site/Warning
Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded
High priority/02C-01-5/Warning
Stop Sale issued due to food not being in a wholesome, sound condition. Observed container of cooked noodles with no date mark stored in glass upright single door reach in cooler in back storage food area. Employee said was probably made last week Monday. Employee discarded
High priority/01B-13-4/Warning
Toxic substance/chemical improperly stored. Yellow solution sanitizer spray bottle stored on prep table in kitchen next to food. Employee removed
High priority/41-10-4/Corrected On-Site/Warning
Handwash sink used for purposes other than handwashing. Equipment stored in hand wash sink on cook line. Employee removed
Intermediate/31A-11-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on cook line. Employee provided paper towel
Intermediate/31B-02-4/Corrected On-Site
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has no plans on file. Assistance from Plan Review Office in Tallahassee and unable to find any plans for food service area and dry storage area with reach in cooler on file.
Intermediate/51-16-7/Warning
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tile and vent with dust build up in kitchen near cook line area over prep area and near equipment dry storage
Basic/36-34-5/Repeat Violation
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Raw commercially packaged fish stored in small glass reach in cooler on cook line
Basic/06-09-1
Cutting board has cut marks and is no longer cleanable. White cutting board at make table reach in cooler
Basic/14-09-4
Employee with no hair restraint while engaging in food preparation. Employee preparing food with no hair restraint in kitchen
Basic/13-03-4/Repeat Violation
Food stored on floor. Case of cooking oil stored on floor in back storage food area
Basic/08B-38-4
Ice buildup in reach-in freezer and/or walk-in freezer. In small single door reach in cooler on cook line. In upright single door reach in cooler in kitchen. Ice build up in back fan cover area and shelf
Basic/14-69-4/Repeat Violation
In-use tongs stored on equipment door handle between uses. Tongs stored on oven door handle on cook line
Basic/10-20-4
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Employee removed
Basic/10-01-5/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Reach in make table cooler gasket soiled
Basic/23-03-4
Opened employee beverage container in a cold holding unit with food to be served to customers. Open employee drink can stored next to restaurant food in small single door reach in cooler on cook line. Employee removed
Basic/12B-13-4/Corrected On-Site
Single-service articles improperly stored. Napkins stored on floor in back storage food area
Basic/25-05-4

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.