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MAYDAY ICE CREAM

4853 BIG ISLAND DR, Jacksonville FL 32246

Last inspected Jul 9, 2026 · 7 visits since April 2024

Licence typeRestaurant
Seats28
Risk levelRisk Level 1
LicenceSEA2616099
Grade history
APR 24
JAN 25
JAN 26
JUL 26
— STEADY

4 inspections within 29 points of each other. Whatever this kitchen does, it does consistently.

Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

7 visits, newest first

Jul 9, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 6 violations recorded.

0 High priority3 Intermediate3 Basic
What the inspector wrote — 6 findings
Handwash sink used for purposes other than handwashing. Red sanitizer bucket stored in hand wash sink in kitchen. Moved by manager.
Intermediate/31A-11-4/Corrected On-Site
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has total of 10 food handler employees and 7 hired over 60 days with no proof of training
Intermediate/53B-02-5/Repeat Violation/Admin Complaint
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 9 food employees with no proof of written agreement
Intermediate/11-26-1/Repeat Violation
Food stored on floor. Case of plastic water bottles stored on floor in kitchen. Moved by manager.
Basic/08B-38-4/Corrected On-Site
Show the remaining 2 findings ▾
Water leaking from pipe and/or faucet/handle. Leaking pipe under wash section of three compartment sink
Basic/29-11-4
Wet mop not stored in a manner to allow the mop to dry. Wet mop stored inside mop bucket not hung. Moved by manager.
Basic/42-01-4/Corrected On-Site
The state's own report →
Mar 18, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jan 14, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 9 violations recorded, 1 high priority.

1 High priority7 Intermediate1 Basic
Show 9 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Observed vacuum breaker missing from non chemical side of splitter at mop sink. Currently Vacuum breaker is installed before splitter on faucet. Discussed with person in charge where it should be installed to comply.
High priority/29-42-4/Repeat Violation/Admin Complaint
Food-contact surface soiled with food debris, mold-like substance or slime. Observed ice deflector plate in ice machine at front line soiled.
Intermediate/22-02-4
Incorrect chemical test kit provided for measuring the concentration of the sanitizer solution used in the three-compartment sink and/or dishmachine. Observed quaternary test strips for the sanitizer in triple sink that is currently using sink and surface product. Discussed with person in charge that the test strips available cannot be used to test the concentration for the sink and surface. Unable to test the concentration during this inspection.
Intermediate/16-32-5
Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Person in charge unable to provide proof of CFM for any one at this location during this inspection. Inspector requested if she could reach out to General Manager to inquire where the proof of training may be. Person in charge stated the General Manager should be in tomorrow.
Intermediate/53A-02-7/Warning
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink next to triple sink. Person in charge replenished paper towels.
Intermediate/31B-02-4/Corrected On-Site
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Person in charge unable to provide proof of food safety training for any employee at this location during this inspection. Inspector requested if she could reach out to General Manager to inquire where the proof of training may be. Person in charge stated the General Manager should be in tomorrow.
Intermediate/53B-01-5/Repeat Violation/Admin Complaint
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Person in charge unable to provide proof that employees are informed of reporting symptoms related to food borne illnesses to person in charge. Distributed health form to person in charge during this inspection and employee on duty read and signed employee health form.
Intermediate/11-26-1/Corrective Action Taken
No soap provided at handwash sink. Observed no soap at hand wash sink next to triple sink. Person in charge replenished soap.
Intermediate/31B-03-4/Corrected On-Site
Buildup of food debris/soil residue on equipment door handles. Observed handles on waffle bakers at back counter of front service line soiled.
Basic/23-24-4
Mar 27, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jan 23, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 5 recorded, 1 high priority.

1 High priority3 Intermediate1 Basic
Show 5 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
High priority/29-42-4
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Person in charge unable to provide test strips for triple sink that uses Sink and Surface sanitizer.
Intermediate/16-37-1
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Person in charge unable to provide proof of employee food safety training.
Intermediate/53B-01-5/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator unable to provide proof that employees are informed of reporting symptoms related to food borne illnesses to person in charge. Distributed health form to operator during this inspection. Employee on duty read and signed form.
Intermediate/11-26-1/Corrective Action Taken
Reach-in cooler/ freezer interior/shelves have accumulation of soil residues. Bottom Interior of reach in freezer on left in kitchen area soiled
Basic/22-16-4
May 17, 2024□ Call Back - CompliedLicensing Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Apr 18, 2024Warning IssuedLicensing Inspection

Violations found and a warning issued, with a return visit required. 1 recorded, 1 high priority.

1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit http://www.myfloridalicense.com/DBPR/hotels-restaurants/ Establishment operating without a license from DBPR. Unable to license due to inaccurate plans
High priority/50-08-7/Warning

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.