MCDONALD'S 34803
5320 NORWOOD AVE, Jacksonville FL 32208 · 904.768.4000
Last inspected Jan 28, 2026 · 11 visits since July 2023
JAN 24
APR 24
MAR 25
SEP 25
JAN 26
▲ GETTING WORSE
5 inspections trending down, 13 points off where it started.
Roach activity present as evidenced by live roaches found. Observed three live roaches inside frappe machine near front counter. Observed roach egg sac inside frappe machine.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
2 cases · $1,600
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2023058370 | Aug 10, 2023 | Mar 6, 2024 | $1,200 |
| 5--2023040886 | May 25, 2023 | Sep 5, 2023 | $400 |
Inspection history
11 visits, newest first
Jan 28, 2026Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 8 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate5 Basic
What the inspector wrote — 8 findingsThe state's own report →
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk-in freezer, cases of raw beef steak stored over open case of strawberry pies. Operator had employee move beef steaks to proper storage level.
Handwash sink used for purposes other than handwashing. At fry station handwash sink, employee rinsed filter holder for coffee dispenser.
No soap provided at handwash sink. At dish area, no soap at handwash sink.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. At ice machine, black mold-like substance on deflection plate.
Show the remaining 4 findings ▾
Buildup of food debris/soil residue on equipment door handles. At make line under counter reach-in cooler, gaskets on both sides have build up of food debris. At fry station, shelf over hot holding unit has build up of salt debris. At dining area drink station, cabinet under soda dispenser soiled with black residue.
Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line flat tops, floor under equipment has grease build up.
Old labels stuck to food containers after cleaning. At make line, multiple clean blue plastic containers have old labels attached. Operator removed all labels.
Single-service articles not stored inverted or protected from contamination. At pick up drive thru, sleeve cup dispensers missing covers. Operator covered all sleeves.
Sep 16, 2025Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 6 violations recorded, none serious enough to require a return visit.
2 High priority1 Intermediate3 Basic
Show 6 findings ▾
Time/temperature control for safety food not cooled from ambient temperature to 41 degrees Fahrenheit within four hours. See stop sale. In reach-in cooler at prep area, rehydrated onions (54-57F - Cooling 4.5 hours)
Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. In reach-in cooler at prep area, rehydrated onions (54-57F - Cooling 4.5 hours)
Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. In reach-in cooler at prep area, rehydrated onions (54-57F - Cooling 4.5 hours). Onions in cups covered with plastic wrap.
Floor tiles missing and/or in disrepair. At walk-in cooler entrance, 2 floor tiles broken
No conspicuously located ambient air temperature thermometer in holding unit. At drink station, cream reach-in cooler missing ambient thermometer.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter area, nozzle on icee dispenser has build up. Manager cleaned.
Mar 18, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
3 High priority1 Intermediate6 Basic
Show 10 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. In walk-in cooler, partial case of bottle water stored on and next to raw hamburgers. Operator moved bottle water.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. At bagging station, employee stocked butter container and did not put new time sticker on container. Inspector observed employee put butter in service 10 minutes earlier, operator marked time.
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. At dumpster enclosure, hose bibb missing back flow preventer. Operator supplied during inspection.
Records/documents for required employee training do not contain all of the required information. Establishment has print out of food safety training, does not have date of birth or date completed. Establishment also has paper documentation but not for all employees hired over 60 days.
Duct tape used on nonfood-contact surface. At cook line, duct tape used on notice on slide top reach-in freezer. Operator removed.
Employee personal food not properly identified and segregated from food to be served to the public. At prep area, employee yogurt in bottom section of reach-in cooler, not segregated/identified. Employee removed from reach-in cooler.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. At front drink station, plastic stirrers in standing water at 67°f. Operator removed from standing water.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters over flat top have grease build up.
Open dumpster lid. One lid open on dumpster. Operator closed.
Single-service articles not stored inverted or protected from contamination. At drive thru drink station, cups in dispenser not covered. At front drink station, coffee filters not protected. Operator moved coffee filters.
Apr 1, 2024Inspection Completed - No Further ActionComplaint Investigation (Partial)
Nothing was found. The inspector recorded no violations at all.
0 High priority0 Intermediate0 Basic
Jan 26, 2024Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
0 High priority1 Intermediate3 Basic
Show 4 findings ▾
Handwash sink used for purposes other than handwashing. At handwash sink by triple sinks, empty spray bottle stored in sink. Manager removed.
Covered waste receptacle not provided in women's bathroom. Also n women's restroom, both receptacles in stalls have lids missing.
Garbage on the ground and/or pad around dumpster. At dumpster enclosure, trash on ground around dumpster. Manager had employee clean.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda dispenser at drive thru, area beside nozzle on metal plate has black mold-like substance. Manager stated it will be cleaned today.
Oct 11, 2023Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate2 Basic
Show 4 findings ▾
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing at the end of the splitter for outside faucet in dumpster area where no hose is attached. Manager states he will get one today.
Food-contact surface soiled with food debris, mold-like substance or slime. Espresso machine dispenser near front counter. Machine cleaned.
Employee with no hair restraint while engaging in food preparation. Multiple employees working in kitchen. All placed hairnets on.
Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under drive through register near fry station. Manager states it will be cleaned today.
Oct 11, 2023□ Call Back - CompliedComplaint Investigation (Partial)
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Aug 11, 2023Emergency Order Callback Time ExtensionComplaint Investigation (Partial)
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Hole in or other damage to wall. Wall near drive through window is missing tiles and is no longer easily cleanable and smooth.
Aug 11, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 1 violations recorded, 1 high priority.
1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Establishment removed/covered/defaced closure sign posted by the division. Closure sign on front door was covered by large sign and stand.
Aug 10, 2023■ Emergency order recommendedComplaint Investigation (Partial)
Ordered shut on the spot. 4 violations recorded, 2 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.
2 High priority0 Intermediate2 Basic
Show 4 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed three live flies inside establishment.
Roach activity present as evidenced by live roaches found. Observed three live roaches inside frappe machine near front counter. Observed roach egg sac inside frappe machine.
Dead roaches on premises. Observed five dead roaches around and inside frappe machine.
Hole in or other damage to wall. Wall near drive through window is missing tiles and is no longer easily cleanable and smooth.
Jul 25, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 22 violations recorded, 10 high priority.
10 High priority1 Intermediate11 Basic
Show 22 findings ▾
Employee failed to wash hands before putting on gloves to initiate a task working with food. Cook placed blue gloves on and began working with ready to eat pancakes without washing hands. Manager coached employee on proper hand washing procedures.
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Cook working with soiled utensils at triple sink and then immediately went to cook line and handled clean pans without washing hands. Manager coached employee on proper hand washing procedures.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Four live flies observed in kitchen area.
Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023. License paid during inspection.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk in freezer, raw bacon stored over ready to eat pies. Bacon shows no label of being fully cooked/precooked. Items moved and stored correctly.
Raw animal food stored over/not properly separated from ready-to-eat food. In reach in cooler on cook line, raw bacon stored on top of pancakes. Bacon shows no label of being fully cooked or precooked. Items moved and stored correctly.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler in prep area, five containers of rehydrated onions 47F stored overnight. Onions discarded.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler in prep area, five containers of rehydrated onions 47F stored overnight. Onions discarded.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Canadian bacon on cook line no time marking. Manager states bacon placed into service approximately 30 minutes prior. Bacon marked.
Toxic substance/chemical improperly stored. Spray bottle containing chemical cleaner stored on rack by front counter next to jelly and over to go cups. Spray bottle containing chemical cleaner stored on rack over happy meal containers in drive through. Bottles moved and stored correctly.
No paper towels or mechanical hand drying device provided at handwash sink. At hand washing sink by office. At hand washing sink near triple sink. Towels provided.
Ceiling tile missing. Middle of kitchen.
Employee personal food not properly identified and segregated from food to be served to the public. Unopened employee drink in front reach in cooler. Drink discarded.
Employee with no hair restraint while engaging in food preparation. Multiple employees in food preparation areas. Some put hair restraints on.
Floor area(s) covered with standing water. In back kitchen area near walk in cooler. Employee removed water.
Floors, walls, and/or ceilings soiled/has accumulation of debris. Ceiling vent in dry storage area.
Garbage on the ground and/or pad around dumpster. Dumpster outside of establishment. Manager instructed employee to clean.
Light shield damaged/in disrepair. Light shield in ceiling by fry station.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Counter under and behind drink dispenser in dining area.
Open dumpster lid. Dumpster outside of establishment. Lid closed.
Single-service articles improperly stored. Happy meal boxes on floor in drive through area. Items moved and stored correctly.
Wet wiping cloth not stored in sanitizing solution between uses. Towel on main make line in kitchen. Towels on prep area in kitchen. Towels moved and stored correctly.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.