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NEW LEVEL BAR AND GRILL

4963 GOLDEN GATE PKY, Naples FL 34116 · 239-352-9771

Last inspected Jul 31, 2026 · 11 visits since November 2023

Licence typeRestaurant
Seats150
Risk levelRisk Level 2
LicenceSEA2101809
Grade history
APR 25
SEP 25
MAR 26
MAY 26
JUL 26
≈ ERRATIC

5 inspections, swinging between B and F. Consistency is the problem here, not any single visit.

Worst finding on record
Roach activity present as evidenced by live roaches found. 3 live roaches under dish machine.
High priority/35A-05-4/Warning
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

2 cases · $960

CaseViolation dateFinal orderAmount
7--2026016728Mar 9, 2026Jun 10, 2026$800
7--2024037596May 22, 2024Jan 6, 2025$160

Inspection history

11 visits, newest first

Jul 31, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

4 High priority3 Intermediate3 Basic
What the inspector wrote — 10 findings
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. In the walk in cooler, cooked chicken legs (55F - Cooling); cooked beef (53F - Cooling). Operator stated foods were cooked the night prior to inspection.
High priority/03D-01-5
Stop Sale issued due to food not being in a wholesome, sound condition. In the walk in cooler, observed 6 packs of fully thawed salmon in Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. See stop sale.
High priority/01B-13-4
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. In the walk in cooler, cooked chicken legs (55F - Cooling); cooked beef (53F - Cooling). Operator stated foods were cooked the night prior to inspection.
High priority/01B-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Next to cook line, observed cooked pepper sauce (66F - Cold Holding). Operator it was removed at 11am from reach in cooler. Discussed time as a public health control with operator and provided form. Operator stated foods will be discarded 3pm.
High priority/03A-02-5
Show the remaining 6 findings ▾
No paper towels or mechanical hand drying device provided at handwash sink located in the main kitchen across from cook top. Operator provided paper towels.
Intermediate/31B-02-4/Corrected On-Site
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Provided operator with health reporting agreement. Employees began to sign form.
Intermediate/11-26-1/Corrective Action Taken
No soap provided at handwash sink located in the kitchen across from cook top. Operator provided soap.
Intermediate/31B-03-4/Corrected On-Site
Floor area(s) covered with standing water. Near the entrance of walk in cooler.
Basic/36-22-4
Floor tiles missing and/or in disrepair at the entrance of walk in cooler and inside the walk in cooler.
Basic/36-17-5
In the walk in cooler, observed 6 packs of fully thawed salmon in Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. See stop sale.
Basic/06-09-2
The state's own report →
May 13, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

2 High priority1 Intermediate4 Basic
Show 7 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler near cook line; shredded cabbage(51F - Cold Holding). Per operator shredded cabbage stored in reach in cooler for one hour. Operator removed shredded cabbage to walk in cooler.
High priority/03A-02-5/Corrective Action Taken
Vacuum breaker missing on fitting/splitter added to hose bibb at mop sink.
High priority/29-34-4/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Provided operator employee health reporting agreement.
Intermediate/11-26-1/Corrective Action Taken
Cutting board has cut marks and is no longer cleanable at prep area.
Basic/14-09-4
Floor soiled in walk in freezer.
Basic/36-73-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Interior of the hood soiled with grease.
Basic/23-03-4
Single-service food containers not stored inverted or protected from contamination at dry storage. Operator stored inverted.
Basic/25-06-4/Corrected On-Site
Mar 9, 2026□ Emergency Order Callback CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

1 High priority0 Intermediate1 Basic
Show 2 findings ▾
Vacuum breaker missing on splitter added to mop sink faucet.
High priority/29-42-4/Warning/Return visit Mar 9, 2026 · Time Extended
Cutting board has cut marks and is no longer cleanable at prep area..
Basic/14-09-4/Warning/Return visit Mar 9, 2026 · Time Extended
Mar 9, 2026■ Emergency order recommendedRoutine Inspection

Ordered shut on the spot. 10 violations recorded, 3 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.

3 High priority0 Intermediate7 Basic
Show 10 findings ▾
Open, operating and serving to public with an expired Division of Hotels and Restaurants license; 12/01/25. Operator renewed the license at time of inspection.
High priority/50-17-3/Corrected On-Site/Warning
Roach activity present as evidenced by live roaches found. 3 live roaches under dish machine.
High priority/35A-05-4/Warning
Vacuum breaker missing on splitter added to mop sink faucet.
High priority/29-42-4/Warning
Cutting board has cut marks and is no longer cleanable at prep area..
Basic/14-09-4/Warning
Dead roaches on premises. 2 dead roaches on floor near kitchen exit door.
Basic/35A-03-4/Warning
Floor soiled/has accumulation of debris under kitchen equipments.
Basic/36-73-4/Warning
Hole in or other damage to wall. Hole in wall near walk in cooler.
Basic/36-24-5/Warning
In-use knives stored in cracks between pieces of equipment at prep area. Operator removed the knives for sanitation.
Basic/10-17-4/Corrective Action Taken/Warning
Reach-in cooler interior has accumulation of food debris.
Basic/22-16-4/Warning
Single-service food containers not stored inverted or protected from contamination at prep area. Operator stored inverted.
Basic/25-06-4/Corrected On-Site/Warning
Oct 1, 2025□ Call Back - CompliedComplaint Investigation

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Sep 22, 2025Warning IssuedComplaint Investigation

Violations found and a warning issued, with a return visit required. 7 recorded, 4 high priority.

4 High priority2 Intermediate1 Basic
Show 7 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. 3 8 quarts of cooked chicken in front of the walk in cooler (cooked chicken (80F - Cooling). Per operator chicken had been cooked and was in the process of cooling for 8 hours.
High priority/03D-02-5/Warning
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 10ppm)
High priority/22-41-4/Warning
Raw animal food stored over/not properly separated from ready-to-eat food. In the cooler in main kitchen area, raw fish was placed over cooked ready to eat vegetables. Operator rearranged for proper storage.
High priority/08A-05-6/Corrected On-Site/Warning
Stop Sale issued on time/temperature control for safety food due to temperature abuse. 3 8 quarts of cooked chicken in front of the walk in cooler (cooked chicken (80F - Cooling). Per operator chicken had been cooked and was in the process of cooling for 8 hours.
High priority/01B-02-5/Warning
Handwash sink not accessible for employee use at all times. The handwashing sink in the kitchen was being blocked by containers of food. Operator removed foods for access to hand washing sink.
Intermediate/31A-09-4/Corrected On-Site/Warning
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
Intermediate/16-37-1/Repeat Violation/Warning
Food stored on floor. A bucket of wrapped steaks and assorted vegetables are placed on the floor in the walk in freezer.
Basic/08B-38-4/Warning
Apr 16, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 9 violations recorded, none serious enough to require a return visit.

1 High priority3 Intermediate5 Basic
Show 9 findings ▾
Nonfood-grade containers used for food storage - direct contact with food. Observed rice and beans in dry storage in non food grade containers
High priority/14-15-4
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No test kit for chlorine dishwasher
Intermediate/16-37-1
No paper towels or mechanical hand drying device provided at handwash sink. At bar area, no paper towels at Hand washing sink. Operator replenished towels
Intermediate/31B-02-4/Corrected On-Site
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator unable to provide employee agreement forms. Printed forms for operator, employees began reading, signing and dating agreement forms.
Intermediate/11-26-1/Corrective Action Taken
Bowl or other container with no handle used to dispense food. Observed portion cup being used in coleslaw. Operator replaced cup with tongs
Basic/14-01-5/Corrected On-Site
In-use knife/knives stored in cracks between pieces of equipment. In kitchen, observed in use kitchen knives between equipment
Basic/10-17-4
No handwashing sign provided at a hand sink used by food employees. At kitchen Hand washing sink, no handwashing sign. Provided operator printed sign to hang up.
Basic/31B-04-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters have accumulated grease and debris
Basic/23-03-4
Wall soiled with accumulated grease, food debris, and/or dust. Kitchen walls are soiled in several areas.
Basic/36-27-5
Jan 8, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. In Reach in cooler in kitchen, observed; cooked rice (62F - Cold Holding) Per operator, rice was cooked at 6:00 p.m. 01.07.2025. Educated operator about treating Dense foods while cooling. Operator discarded rice.
High priority/03D-02-5
Stop Sale issued on time/temperature control for safety food due to temperature abuse. In Reach in cooler in kitchen, observed; cooked rice (62F - Cold Holding) Per operator, rice was cooked at 6:00 p.m. 01.07.2025. Educated operator about treating Dense foods while cooling. Operator discarded rice
High priority/01B-02-5
May 22, 2024Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 6 violations recorded.

0 High priority2 Intermediate4 Basic
Show 6 findings ▾
Handwash sink not accessible for employee use at all times. Hand washing sink in kitchen is blocked by shelving
Intermediate/31A-09-4/Warning/Return visit May 22, 2024 · Time Extended
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has acquired the next door suite, and torn down separating wall. Adding five large booths and approximately forty more chairs with tables. Educated Operator about submitting plans to plan review before remodeling
Intermediate/51-16-7/Warning/Return visit May 22, 2024 · Admin Complaint
Establishment did not report seating change that affects the license fee, Clean Indoor Air Act, sewage system approval or other related requirements. Operator has acquired the next door suite, and torn down separating wall. Adding five large booths and approximately forty more chairs with tables. Educated Operator about submitting plans to plan review before remodeling
Basic/51-09-4/Warning/Return visit May 22, 2024 · Operator has acquired the next door suite, and torn down separating wall. Adding five large booths and approximately forty more chairs with tables. Time Extended
Exterior door has a gap at the threshold that opens to the outside.
Basic/35B-01-4/Warning/Return visit May 22, 2024 · Time Extended
Hole in or other damage to wall. At front of kitchen, several tiles missing. Other kitchen walls have missing areas and holes.
Basic/36-24-5/Warning/Return visit May 22, 2024 · Time Extended
Outer openings not protected with self-closing doors. Back door not self closing
Basic/35B-03-4/Warning/Return visit May 22, 2024 · Time Extended
Mar 18, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 8 recorded.

0 High priority3 Intermediate5 Basic
Show 8 findings ▾
Handwash sink not accessible for employee use at all times. Hand washing sink in kitchen is blocked by shelving
Intermediate/31A-09-4/Warning
No paper towels or mechanical hand drying device provided at handwash sink. In kitchen area. No soap or paper towels.
Intermediate/31B-02-4/Warning
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has acquired the next door suite, and torn down separating wall. Adding five large booths and approximately forty more chairs with tables. Educated Operator about submitting plans to plan review before remodeling
Intermediate/51-16-7/Warning
Establishment did not report seating change that affects the license fee, Clean Indoor Air Act, sewage system approval or other related requirements. Operator has acquired the next door suite, and torn down separating wall. Adding five large booths and approximately forty more chairs with tables. Educated Operator about submitting plans to plan review before remodeling
Basic/51-09-4/Warning
Exterior door has a gap at the threshold that opens to the outside.
Basic/35B-01-4/Warning
Hole in or other damage to wall. At front of kitchen, several tiles missing. Other kitchen walls have missing areas and holes.
Basic/36-24-5/Warning
Outer openings not protected with self-closing doors. Back door not self closing
Basic/35B-03-4/Warning
Time/temperature control for safety food thawed in an improper manner. Raw chicken observed thawing in a large pot ow standing water, on the floor next to the triple sink area.
Basic/06-01-5/Warning
Nov 28, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate4 Basic
Show 5 findings ▾
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.4-11-23 Provided Operator with Employee Illness Agreement Hand out. Employee began filing it out.
Intermediate/11-26-1/Corrective Action Taken/Repeat Violation
Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. 4-11-2023 Kitchen ceiling has acoustic tiles
Basic/36-37-5/Repeat Violation
Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. Observed improper ware washing at three compartment sink. Operator had employee rewash dishes properly.
Basic/16-13-5/Corrected On-Site
Time/temperature control for safety food thawed in an improper manner. Observed raw chicken being thawed in standing water. Operator turned water on.
Basic/06-01-5/Corrected On-Site
Wall soiled with accumulated grease, food debris, and/or dust. Back prep area has soiled walls in kitchen
Basic/36-27-5

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.