PESTANA ORLANDO SUITES LAKE BUENA VISTA
11942 RAVALLO RESORT DR, Orlando FL 32836 · 4074900530
Last inspected Aug 5, 2026 · 9 visits since July 2023
JUL 24
JAN 25
JUL 25
JAN 26
AUG 26
≈ ERRATIC
5 inspections, swinging between A and D. Consistency is the problem here, not any single visit.
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Observed no instructions in the breakfast bar.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
9 visits, newest first
Aug 5, 2026Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 6 recorded, 2 high priority.
2 High priority3 Intermediate1 Basic
What the inspector wrote — 6 findingsThe state's own report →
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Pancake batter Shaved lunch meat Butter Yogurt Cream cheese Oatmeal
Toxic substance/chemical improperly stored. Spray chemical sited next to clean inserts over handsink in the cabinet
Manager or person in charge lacking proof of food manager certification.
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/
Show the remaining 2 findings ▾
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Plates and bowls not inverted on buffet line.
Jan 13, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 3 violations recorded, none serious enough to require a return visit.
0 High priority2 Intermediate1 Basic
Show 3 findings ▾
Handwash sink not accessible for employee use at all times. Observed mop bucket stored in front of the hand wash sink, Manager rep over the mop bucket at time of inspection.
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. Observed no test strips or measuring device to check Hot sanitizer dish machine.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed bowl stored inside bulk container of oats
Jul 28, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 3 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate0 Basic
Show 4 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Checked temperature of deli ham 44°f stored inside reach in cooler less than 4 hours recommend to quick chill product.
Certified Food Manager or person in charge failed to notify the division of employee diagnosed with Norovirus, Hepatitis A, Shigella spp., Shiga toxin-producing Escherichia coli, Typhoid fever (caused by Salmonella Typhi) or Salmonella (nontyphoidal). Observed employee have no knowledge of the Big 6 Food borne illness.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed food debris in the food containers used for the buffet line.
No current insurance inspector boiler report or boiler certificate available for boiler. For reporting purposes only. Spoke to General Manager inspection completed on 7/22/2025, did not leave a copy of inspection report, will check status with engineering.
Jan 31, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate0 Basic
Show 5 findings ▾
Displayed food not properly protected from contamination. Observed danish not protected stored on the buffet line.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Observed no time mark for the buffet line, spoke to employee placed food on the buffet at 6:40am time determined recommend to use a log daily for the time items placed on the buffet.
Handwash sink not accessible for employee use at all times. Observed folders stored on the top of handwashing sink, employee removed.
Handwash sink used for purposes other than handwashing. Observed employee store sanitizer bucket inside hand wash sink, explained to employee ONLY for handwashing, no other purpose.
No current insurance inspector boiler report or boiler certificate available for boiler. For reporting purposes only. Observed no copy of boiler certificates, Person in charge did not know concerning boilers.
Sep 19, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Self-service salad bar/buffet lacking adequate sneezeguards or other proper protection from contamination. Observed no sneeze guard provided for food items on the buffet line, Per Manager observed sneeze guards purchase wrong size for the buffet line.
Jul 17, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 11 recorded, 3 high priority.
3 High priority3 Intermediate5 Basic
Show 11 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw eggs stored above peeled garlic stored inside reach in cooler.
Self-service salad bar/buffet lacking adequate sneezeguards or other proper protection from contamination. Observed no sneeze guard provided for food items on the buffet line, Per Manager observed sneeze guards purchase wrong size for the buffet line.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Checked temperature of sunny side up egg 120°f spoke to Breakfast Manager. (Consumer Advisory sign given to operator)
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Observed no procedure for clean up vomit explained to Breakfast Manager.
Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Observed sunny side eggs served on the buffet line Spoke to Manager concerning undercooked animal food Spoke to Supervisor on duty concerning the issue. Consumer Advisory sign given to Manager at time of inspection.
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed employee working in the breakfast area Marcely Navarro per Manager started working in January 2024.
Bulk milk dispenser with dispensing tube longer than one inch protruding from the chilled dispensing head. Observed milk tube not cut at angle, Manager cut at time of inspection.
Ceiling tile missing. Observed ceiling tile missing in the kitchen
Current Hotel and Restaurant license not displayed. Observed no copy of current license for restaurant.
Food stored on floor. Observed box of bananas and cereal Cheerios)stored
No copy of latest inspection report available. No copy of last inspection available.
Apr 16, 2024Inspection Completed - No Further ActionLicensing Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate0 Basic
Show 5 findings ▾
Displayed food not properly protected from contamination. Observed hot food on the buffet line displayed uncovered must be protected recommend sneeze guard. has lids to cover the food on the buffet line.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Checked temperature of strawberry yogurt 47°f stored inside reach in cooler on the buffet line. Per Manager stored less than 4 hours recommend to quick chill product.
Manager or person in charge lacking proof of food manager certification. Observed no proof of Food Manager Certification, Spoke to General Manager Joao will have Manager of the breakfast bar to take certification. Must have proof of Food Manager certification by next unannounced inspection.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed two employees food handling in the breakfast bar has no proof of food handling training Must provide by next unannounced inspection.
No current insurance inspector boiler report or boiler certificate available for boiler. For reporting purposes only. Observed three boilers 600 BTU on the label Spoke to General Manager recommend to notify insurance company.
Sep 26, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority5 Intermediate1 Basic
Show 6 findings ▾
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Observed no instructions in the breakfast bar.
Handwash sink not accessible for employee use at all times. Observed broom and mop stored in front of hand wash sink.
Handwash sink used for purposes other than handwashing. Observed wiping cloths stored in the hand wash sink located in the kitchen.
Incorrect chemical test kit provided for measuring the concentration of the sanitizer solution used in the three-compartment sink and/or dishmachine. Observed quat amm test strips using sink and surface sanitizer, information given to General Manager.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed one certificate for employee food handling training.kitchen has two other employee working in the kitchen.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed silverware forks and spoons not inverted
Jul 27, 2023Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 7 recorded.
0 High priority6 Intermediate1 Basic
Show 7 findings ▾
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Observed no instructions in the breakfast bar.
Handwash sink not accessible for employee use at all times. Observed broom and mop stored in front of hand wash sink.
Handwash sink used for purposes other than handwashing. Observed wiping cloths stored in the hand wash sink located in the kitchen.
Incorrect chemical test kit provided for measuring the concentration of the sanitizer solution used in the three-compartment sink and/or dishmachine. Observed quat amm test strips using sink and surface sanitizer, information given to General Manager.
Manager or person in charge lacking proof of food manager certification. Observed no proof of Food Manager Certification Spoke to General Manager Jared Giran.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed one certificate for employee food handling training.kitchen has two other employee working in the kitchen.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed silverware forks and spoons not inverted
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.