PHO HAVEN
14019 NARCOOSSEE RD STE 105, Orlando FL 32832
Last inspected Nov 10, 2025 · 7 visits since July 2023
JAN 24
SEP 24
APR 25
OCT 25
NOV 25
≈ ERRATIC
5 inspections, swinging between B and F. Consistency is the problem here, not any single visit.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 2 flying insects in the front counter not touching food.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
7 visits, newest first
Nov 10, 2025Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate6 Basic
What the inspector wrote — 10 findingsThe state's own report →
Non-food grade paper/paper towel used as liner for food Cilantro stored in container lined with paper towel at front counter
Handwash sink not accessible for employee use at all times. Hand washing sink at cooks line had a container in the sink
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. For dish machine
No soap provided at handwash sink. Hand washing sink at dish wash area
Show the remaining 6 findings ▾
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Women's bathroom door
Bowl or other container with no handle used to dispense food. Bowl in container with rice under prep table by exit door
Food not stored at least 6 inches off of the floor. Frozen beef/pork at walk in freezer
Ice buildup in reach-in freezer and/or walk-in freezer. Black reach in freezer at cooks line
Single-service articles improperly stored. Case of to go container stored on floor by hand wash sink at cooks line
Water leaking from pipe and/or faucet/handle. Hand washing sink at dish wash area leaking from pipe below
Nov 5, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
2 High priority1 Intermediate5 Basic
Show 8 findings ▾
Non-food grade paper/paper towel used as liner for food container. Cut jalapeños stored in container lined with paper towel
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Half and half at front counter reach in fridge,per operator opened over 24 hours
Bowl or other container with no handle used to dispense food. Bowl in container of sugar at dry storage
Equipment in poor repair. Reach in cooler at entrance of cooks line right side has torn gaskets
Floor area(s) covered with standing water. In walk in cooler
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of containers where brown and white sugar are stored
Working containers of food removed from original container not identified by common name. Sugar and brown sugar at dry storage
Oct 22, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 15 recorded, 4 high priority.
4 High priority5 Intermediate6 Basic
Show 15 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine sanitizing at 0ppm
Non-food grade paper/paper towel used as liner for food container. Cut jalapeños stored in container lined with paper towel
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over cooked meatballs at walk in cooler
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Half and half at front counter reach in fridge,per operator opened over 24 hours
Handwash sink not accessible for employee use at all times. Hand washing sink at cooks line had container stored in sink
Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. For the Banh Mi Op La and Bo-Tai Chanh
No soap provided at handwash sink. Hand washing sink at dish wash area
Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Bowl or other container with no handle used to dispense food. Bowl in container of sugar at dry storage
Equipment in poor repair. Reach in cooler at entrance of cooks line right side has torn gaskets
Floor area(s) covered with standing water. In walk in cooler
Ice scoop handle in contact with ice. Scoop handle in direct contact with ice in cooler at front counter
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of containers where brown and white sugar are stored
Working containers of food removed from original container not identified by common name. Sugar and brown sugar at dry storage
Apr 28, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 9 violations recorded, none serious enough to require a return visit.
1 High priority4 Intermediate4 Basic
Show 9 findings ▾
Operating with an expired Division of Hotels and Restaurants license.
Handwash sink not accessible for employee use at all times. Stainless pan with water sitting in hand wash sink in kitchen
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Boba on time. No written procedures. Provided for operator
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Batteries need replacing, unable to dispense.
Soap dispenser at handwash sink not working/unable to dispense soap. Batteries not working on soap dispenser on front counter hws.
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils.
Time/temperature control for safety food thawed in an improper manner. Raw beef sitting in water in sink thawing. Educated operator on proper thawing procedures.
Unnecessary items/unused equipment on the premises. Unused equipment, ice bin and ice machine on patio.
Sep 3, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 26 violations recorded, none serious enough to require a return visit.
1 High priority4 Intermediate21 Basic
Show 26 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw beef over durian in white freezer front counter Operator switched
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting boards on clean dish rack with black substance on them
Handwash sink not accessible for employee use at all times. Metal pan in handwashing sink in kitchen
Handwash sink used for purposes other than handwashing. Food debris in handwashing sink in kitchen Operator cleaned
Lack of toilet tissue at each toilet. Women's room
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Women's room
Bowl or other container with no handle used to dispense food. Plastic container in bin of rice
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean dishes and bowls on fish rack
Current Hotel and Restaurant license not displayed. 2024 displayed
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cell phone on cutting board front counter
Equipment in poor repair. Lid to make table front counter
Exterior door has a gap at the threshold that opens to the outside.
Floor area(s) covered with standing water. Walk in cooler
Floor soiled/has accumulation of debris. Freezer
Food storage container/container lid cracked or broken. Bin of meat in freezer
Food stored on floor. Bag of taro on floor in walk in cooler
Ice buildup in reach-in freezer and/or walk-in freezer. Reach in freezer in kitchen White chest freezer in storage area
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Scoop in cooked rice in bottom of make table in mitchen
Light not functioning. 3 in hood
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fryer
Old labels stuck to food containers after cleaning.
Stored food not covered. Cut vegetables
Walk-in cooler interior/shelves have accumulation of soil residues.
Wet mop not stored in a manner to allow the mop to dry. In kitchen
Wet wiping cloth not stored in sanitizing solution between uses. Hanging over side of bucket front counter
Wiping cloth chlorine sanitizing solution not at proper minimum strength. 0ppm. Operator remade recheck 100ppm
Jan 31, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate8 Basic
Show 10 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. tapioca (78F - Cold Holding), establishment will be using time as public health control. Completed form with owner during inspection.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed cutting boards in dish washer area full of mold like substance. Operator put aside to have them clean.
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Women's bathroom
Bowl or other container with no handle used to dispense food. Observed bowl in rice container. Operator removed it.
Exterior door has a gap at the threshold that opens to the outside. Back door exit has a bottom gap
Floor soiled/has accumulation of debris. In walk in cooler
Food not stored at least 6 inches off of the floor. Buckets of stock in walk in freezer on the floor
Ice scoop handle in contact with ice. Operator took it out.
Walk in cooler interior/shelves have accumulation of soil residues.
Walk-in cooler shelves with rust that has pitted the surface.
Jul 5, 2023Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 15 violations recorded, none serious enough to require a return visit.
4 High priority2 Intermediate9 Basic
Show 15 findings ▾
Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Observed employee put on a glove to start preparing food without washing hands. Employee washed hands
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 2 flying insects in the front counter not touching food.
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in walk in cooler. Observed raw eggs over raw shrimp in walk in cooler
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. bean sprouts (50-60F - Cold Holding) refilled at 2:00pm. Advised operator not to over stack the pan to ensure temperature stays at least 41F
Handwash sink not accessible for employee use at all times. Observed hand wash sink inaccessible with a pan in the kitchen
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/
Bowl or other container with no handle used to dispense food. Observed bowl and deli container in rice container
Current Hotel and Restaurant license not displayed.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee open drink in front of microwave
Food not stored at least 6 inches off of the floor. Observed items directly on the floor in walk in freezer
Light not functioning. 1 light out on hood
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. - fan dusty in cook line
Old labels stuck to food containers after cleaning.
Open dumpster lid. Shared dumpster
Working containers of food removed from original container not identified by common name. Observed deli container with sugar without a label in front counter
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.