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PHO MAI

3589 LAKE EMMA RD, Lake Mary FL 32746 · 321-363-1788

Last inspected Jan 28, 2026 · 7 visits since October 2023

Licence typeRestaurant
Seats60
Risk levelRisk Level 2
LicenceSEA6903964
Grade history
FEB 24
SEP 24
FEB 25
AUG 25
JAN 26
▼ IMPROVING

5 inspections trending up, 13 points better than where it started.

Worst finding on record
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw beef stored over raw shrimp at walk in cooler
High priority/08A-20-5/Corrected On-Site
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

7 visits, newest first

Jan 28, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

0 High priority2 Intermediate1 Basic
What the inspector wrote — 3 findings
Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. - Eye round Pho Soup. - Employee added a mark on all menus.
Intermediate/02B-01-5/Corrected On-Site
Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. - establishment has new menu. Missing consumer advisory. Operator printed consumer advisory sign and posted to wall near register.
Intermediate/02B-02-5/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. - exterior of shake mixer
Basic/23-03-4
Aug 19, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate3 Basic
Show 4 findings ▾
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. - half and half
Intermediate/02C-03-5/Repeat Violation
Food stored on floor. - bag onion on floor at walk-in cooler. Operator moved
Basic/08B-38-4/Corrected On-Site
In-use utensil stored in standing water less than 135 degrees Fahrenheit. - rice scoop
Basic/10-07-4/Repeat Violation
Standing water in bottom of reach-in-cooler. - both cookline coolers
Basic/29-49-6
Feb 25, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Feb 17, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 4 recorded, 1 high priority.

1 High priority2 Intermediate1 Basic
Show 4 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. - Dishwasher (Chlorine 0ppm)
High priority/22-41-4/Warning
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. - half and half. Manager states opened 2 days ago
Intermediate/02C-03-5
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. - beef broth. Manager states cooked 2 days ago.
Intermediate/02C-02-5
Cloth used as a food-contact surface. - wiping cloth used to wrap bean sprout
Basic/21-05-5
Sep 5, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

1 High priority0 Intermediate2 Basic
Show 3 findings ▾
Stop Sale issued due to food not being in a wholesome, sound condition. - establishment growing bean sprout, no HACCP, no process waver. Operator states will cease growing operation.
High priority/01B-13-4
Exterior door has a gap at the threshold that opens to the outside. - back door
Basic/35B-01-4
In-use utensil stored in standing water less than 135 degrees Fahrenheit. - rice scoop
Basic/10-07-4
Feb 19, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

2 High priority1 Intermediate1 Basic
Show 4 findings ▾
Non-food grade paper/paper towel used as liner for food container. Cooked beef at reach in cooler on cooks line Cut broccoli at reach in cooler on cooks line Cut onion at walk in cooler All items lined with paper towel
High priority/14-86-1
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw beef stored over raw shrimp at walk in cooler
High priority/08A-20-5/Corrected On-Site
Spray bottle containing toxic substance not labeled. Spray bottle with chemical not labeled stored under hand wash sink by dish machine
Intermediate/41-17-4
Standing water in bottom of reach-in-cooler. Reach in cooler across from hand wash sink at cooks line Hot water faucet at hand wash sink by dish machine does not dispense water
Basic/29-49-6
Oct 17, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate4 Basic
Show 7 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. 0PPM
High priority/22-41-4
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
Intermediate/16-37-1
No paper towels or mechanical hand drying device provided at handwash sink. In the wait station
Intermediate/31B-02-4
Accumulation of debris on exterior of warewashing machine. Top of the machine is soiled
Basic/16-21-4
Food stored on floor. Water bottles stored on the floor in the kitchen
Basic/08B-38-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -hood filters soiled -exterior of the fryer
Basic/23-03-4
Wet mop not stored in a manner to allow the mop to dry. Mop stored in the ringer
Basic/42-01-4

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.