Eat SafelyIn Florida
Home/West Melbourne/PHO VIET NOODLE HOUSE & RESTAURANT

PHO VIET NOODLE HOUSE & RESTAURANT

3142 W NEW HAVEN AVE, West Melbourne FL 32904 · 321.837.3737

Last inspected Aug 19, 2026 · 12 visits since November 2023

Licence typeRestaurant
Seats48
Risk levelRisk Level 2
LicenceSEA1506047
Grade history
OCT 24
JAN 25
OCT 25
FEB 26
AUG 26
≈ ERRATIC

5 inspections, swinging between B and F. Consistency is the problem here, not any single visit.

Worst finding on record
Roach activity present as evidenced by live roaches found. 1 live roach on deep freezer, manager killed.
High priority/35A-05-4/Warning
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

12 visits, newest first

Aug 19, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority1 Intermediate5 Basic
What the inspector wrote — 6 findings
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Vanessa expired.
Intermediate/53B-14-5/Return visit Aug 18, 2026 · Time Extended/Return visit Aug 19, 2026 · Time Extended
Buildup of food debris/soil residue on equipment door handles. Hood filters heavy grease build up
Basic/23-24-4/Return visit Aug 18, 2026 · Time Extended/Return visit Aug 19, 2026 · Time Extended
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. 2 ceiling tiles in dining room area are stained and in poor repair.
Basic/36-34-5/Return visit Aug 18, 2026 · Time Extended/Return visit Aug 19, 2026 · Time Extended
Equipment in poor repair. 3 door cooler waiting on part, no food is stored in unit until repair is completed
Basic/14-11-5/Return visit Aug 18, 2026 · Time Extended/Return visit Aug 19, 2026 · Time Extended
Show the remaining 2 findings ▾
No handwashing sign provided at a hand sink used by food employees. Hand wash sink in back of kitchen, sign is under paper towel dispenser
Basic/31B-04-4/Repeat Violation/Return visit Aug 18, 2026 · Time Extended/Return visit Aug 19, 2026 · Time Extended
Objectionable odors in bathroom or other areas of the establishment. Employee bathroom
Basic/36-64-5/Return visit Aug 18, 2026 · Time Extended/Return visit Aug 19, 2026 · Time Extended
The state's own report →
Aug 18, 2026Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 7 violations recorded, 1 high priority.

1 High priority1 Intermediate5 Basic
Show 7 findings ▾
Roach activity present as evidenced by live roaches found. 1 live small cockroach on gasket of white refrigerator in kitchen on cook line, operator killed 1 live small cockroach in employee bathroom in between oil cardboard
High priority/35A-05-4/Repeat Violation/Warning/Return visit Aug 18, 2026 · 1 small live roach in utensils cambo container. Admin Complaint
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Vanessa expired.
Intermediate/53B-14-5/Return visit Aug 18, 2026 · Time Extended
Buildup of food debris/soil residue on equipment door handles. Hood filters heavy grease build up
Basic/23-24-4/Return visit Aug 18, 2026 · Time Extended
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. 2 ceiling tiles in dining room area are stained and in poor repair.
Basic/36-34-5/Return visit Aug 18, 2026 · Time Extended
Equipment in poor repair. 3 door cooler waiting on part, no food is stored in unit until repair is completed
Basic/14-11-5/Return visit Aug 18, 2026 · Time Extended
No handwashing sign provided at a hand sink used by food employees. Hand wash sink in back of kitchen, sign is under paper towel dispenser
Basic/31B-04-4/Repeat Violation/Return visit Aug 18, 2026 · Time Extended
Objectionable odors in bathroom or other areas of the establishment. Employee bathroom
Basic/36-64-5/Return visit Aug 18, 2026 · Time Extended
Aug 17, 2026Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 11 recorded, 1 high priority.

1 High priority3 Intermediate7 Basic
Show 11 findings ▾
Roach activity present as evidenced by live roaches found. 1 live small cockroach on gasket of white refrigerator in kitchen on cook line, operator killed 1 live small cockroach in employee bathroom in between oil cardboard
High priority/35A-05-4/Repeat Violation/Warning
No paper towels or mechanical hand drying device provided at handwash sink. Kitchen dispenser, operator refilled.
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Vanessa expired.
Intermediate/53B-14-5
Spray bottle containing toxic substance not labeled. Blue liquid in spray bottle no label. Operator labeled
Intermediate/41-17-4/Corrected On-Site
Buildup of food debris/soil residue on equipment door handles. Hood filters heavy grease build up
Basic/23-24-4
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. 2 ceiling tiles in dining room area are stained and in poor repair.
Basic/36-34-5
Equipment in poor repair. 3 door cooler waiting on part, no food is stored in unit until repair is completed
Basic/14-11-5
No handwashing sign provided at a hand sink used by food employees. Hand wash sink in back of kitchen, sign is under paper towel dispenser
Basic/31B-04-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Interior of mini black refrigerator front counter has spilled tea, operator had employee clean.
Basic/23-03-4/Corrected On-Site
Objectionable odors in bathroom or other areas of the establishment. Employee bathroom
Basic/36-64-5
Water leaking from AC unit in kitchen, operator states theres an appointment to get it repaired
Basic/29-11-4/Corrective Action Taken
Feb 25, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate5 Basic
Show 5 findings ▾
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Three door reach in cooler broken not in use requires repair or replacement.
Basic/14-74-7/Return visit Feb 25, 2026 · Time Extended
Duct tape used to repair nonfood-contact surface. Chest freezer in kitchen has gasket held on with duct tape.
Basic/14-71-4/Repeat Violation/Return visit Feb 25, 2026 · Time Extended
Fifty (50) foot-candles of light not provided at a food working surface or where safety is a factor. Lighting in kitchen very dim, one section out by rice cookers.
Basic/38-11-4/Return visit Feb 25, 2026 · Time Extended
Floor not cleaned when the least amount of food is exposed. Tile under cook equipment and back shelves soiled.
Basic/36-01-4/Return visit Feb 25, 2026 · Time Extended
Wet mop not stored in a manner to allow the mop to dry. Two wet mops in employee bathroom not stored to dry.
Basic/42-01-4/Return visit Feb 25, 2026 · Time Extended
Feb 24, 2026Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 12 recorded, 2 high priority.

2 High priority2 Intermediate8 Basic
Show 12 findings ▾
Live, small flying insects found observed four flying insects under dish washer shelves.
High priority/35A-02-7/Warning
Roach activity present as evidenced by live roaches found. Observed one live roach when attempting to wash hands and get towel from hand wash sink near triple sink back of kitchen. Fell from paper towel dispenser and ran behind sink. Observed live roach in trash can, operator removed from kitchen.
High priority/35A-05-4/Warning
No paper towels or mechanical hand drying device provided at handwash sink. Hand wash sink in back of kitchen has no towels.
Intermediate/31B-02-4/Corrected On-Site
Records/documents for required employee training appear to be falsified. A few employee training documents have dates that appear to be altered to change year completed and year expired.
Intermediate/53B-11-4/Repeat Violation
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Three door reach in cooler broken not in use requires repair or replacement.
Basic/14-74-7
Duct tape used to repair nonfood-contact surface. Chest freezer in kitchen has gasket held on with duct tape.
Basic/14-71-4/Repeat Violation
Fifty (50) foot-candles of light not provided at a food working surface or where safety is a factor. Lighting in kitchen very dim, one section out by rice cookers.
Basic/38-11-4
Floor not cleaned when the least amount of food is exposed. Tile under cook equipment and back shelves soiled.
Basic/36-01-4
In-use tongs stored on equipment door handle between uses. Tongs at knee level on cook line.
Basic/10-20-4/Corrected On-Site
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice scope in water at 72f.
Basic/10-07-4/Corrected On-Site
No handwashing sign provided at a hand sink used by food employees. Hand wash sink back of kitchen has no sign.
Basic/31B-04-4
Wet mop not stored in a manner to allow the mop to dry. Two wet mops in employee bathroom not stored to dry.
Basic/42-01-4
Oct 23, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority5 Intermediate3 Basic
Show 8 findings ▾
Handwash sink used for purposes other than handwashing. Evidence of tea being dumped in front counter hand sink, stained tea in sink.
Intermediate/31A-11-4/Return visit Oct 23, 2025 · Time Extended
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No chlorine or quat test strips available.
Intermediate/16-37-1/Repeat Violation/Return visit Oct 23, 2025 · Time Extended
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Chicken curry not date marked when prepared.
Intermediate/02C-02-5/Return visit Oct 23, 2025 · Time Extended
Records/documents for required employee training appear to be falsified. Several employee training certificates have been altered from date of training to expiration date.
Intermediate/53B-11-4/Return visit Oct 23, 2025 · operator odered Time Extended
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Several expired training certifications
Intermediate/53B-14-5/Return visit Oct 23, 2025 · Time Extended
Duct tape used to repair nonfood-contact surface. Food processor has blue tape to repair plastic top. Large white deep freezer gasket held with duct tape
Basic/14-71-4/Return visit Oct 23, 2025 · Time Extended
Floor soiled/has accumulation of debris. Floor under cook line equipment heavily soiled
Basic/36-73-4/Return visit Oct 23, 2025 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Table with rice cooker, table with boba sealer, prep table shelves all have old food debris. Hood filters have grease build up
Basic/23-03-4/Repeat Violation/Return visit Oct 23, 2025 · Time Extended
Oct 22, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 18 recorded, 4 high priority.

4 High priority8 Intermediate6 Basic
Show 18 findings ▾
Container of medicine improperly stored. Bottle of medicine above prep table and under prep table
High priority/41-07-4
Live, 5 small flying insects found around hand sink and boba machine
High priority/35A-02-7/Warning
Raw animal food stored over or with unwashed produce. Raw oysters (for personal use) stored above restaurant vegetables in reach in cooler.
High priority/08A-04-5
Roach activity present as evidenced by live roaches found. 1 live roach on deep freezer, manager killed.
High priority/35A-05-4/Warning
Food-contact surface soiled with food debris, mold-like substance or slime. Slicer has old food debris build up.
Intermediate/22-02-4/Repeat Violation
Handwash sink not accessible for employee use at all times. Hand sink blocked next to triple sink with cooks crash cart.
Intermediate/31A-09-4
Handwash sink used for purposes other than handwashing. Evidence of tea being dumped in front counter hand sink, stained tea in sink.
Intermediate/31A-11-4
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No chlorine or quat test strips available.
Intermediate/16-37-1/Repeat Violation
Original container of toxic substance or chemical does not bear the manufacturer's label. Spray bottle on server cart not labeled
Intermediate/41-21-4
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Chicken curry not date marked when prepared.
Intermediate/02C-02-5
Records/documents for required employee training appear to be falsified. Several employee training certificates have been altered from date of training to expiration date.
Intermediate/53B-11-4
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Several expired training certifications
Intermediate/53B-14-5
Dead roaches on premises. 1 dead roach in cardboard box with plastic containers of sauce 4 dead roached in cardboard box with canned goods next to boba tea drink sealer. 10 dead roaches around hot water tank by back door 16 total dead roaches
Basic/35A-03-4/Warning
Duct tape used to repair nonfood-contact surface. Food processor has blue tape to repair plastic top. Large white deep freezer gasket held with duct tape
Basic/14-71-4
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. 2 cases of Raw oysters for personal use in reach in cooler
Basic/40-06-5
Floor soiled/has accumulation of debris. Floor under cook line equipment heavily soiled
Basic/36-73-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Table with rice cooker, table with boba sealer, prep table shelves all have old food debris. Hood filters have grease build up
Basic/23-03-4/Repeat Violation
Time/temperature control for safety food thawed in an improper manner. Shrimp in standing water in triple sink thawing.
Basic/06-01-5
Jan 8, 2025Inspection Completed - No Further ActionComplaint Investigation

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate7 Basic
Show 10 findings ▾
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Operator forgot to put time. 11am to 3 pm. Has 5 minutes 2:55pm then will discard and cook new batch. 3pm to 7pm
High priority/03F-02-5/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Meat slicer food debris
Intermediate/22-02-4/Repeat Violation
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Quaternary and chlorine
Intermediate/16-37-1
Accumulation of debris on exterior of warewashing machine.
Basic/16-21-4
Bowl or other container with no handle used to dispense food. Cup used to scoop rice
Basic/14-01-5/Corrected On-Site
Employee beverage container on a food preparation table or over/next to clean equipment/utensils.
Basic/12B-07-4/Corrected On-Site/Repeat Violation
In-use tongs stored on equipment door handle between uses.
Basic/10-20-4/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters
Basic/23-03-4/Repeat Violation
Stored food not covered. Sugar and spices
Basic/08B-12-5
Wet wiping cloth not stored in sanitizing solution between uses.
Basic/21-12-4/Corrected On-Site
Oct 28, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 15 violations recorded, none serious enough to require a return visit.

1 High priority6 Intermediate8 Basic
Show 15 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw chicken thighs (45F - Cold Holding), had chicken sitting out to work with it.
High priority/03A-02-5
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Half and half cream not date marked after opening.
Intermediate/02C-03-5
Food-contact surface soiled with food debris, mold-like substance or slime. Meat slicer has food debris on inner side of blade.
Intermediate/22-02-4
Microwave missing fan guard cover/splatter shield.
Intermediate/14-04-4
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Printed time plan and went over procedures. rice noodles (83F - put on time plan ); (89F - boba put on time plan
Intermediate/03F-10-5/Corrected On-Site
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
Intermediate/53B-14-5
Spray bottle containing toxic substance not labeled. Spray bottle with sanitizer wore off bottle. Relabeled
Intermediate/41-17-4/Corrected On-Site
Carbon dioxide/helium tanks not adequately secured.
Basic/51-11-4/Corrected On-Site
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Large pots on top of ice machine.
Basic/24-05-4/Corrected On-Site
Equipment in poor repair. White deep freezer, gasket held on with duct tape. Food processor has blue tape holding it together.
Basic/14-11-5
Interior of oven/microwave has accumulation of black substance/grease/food debris. Oven has heavy grease build up
Basic/22-08-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters have grease build up.
Basic/23-03-4
Opened employee beverage container in a cold holding unit with food to be served to customers. Can of monster in reach in refrigerator with establishment food
Basic/12B-13-4/Corrected On-Site
Wet wiping cloth not stored in sanitizing solution between uses.
Basic/21-12-4
Working containers of food removed from original container not identified by common name. Items on cart are not labeled..
Basic/02D-01-5
Mar 25, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

0 High priority4 Intermediate6 Basic
Show 10 findings ▾
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Sent operator copy
Intermediate/11-27-4/Corrective Action Taken
Handwash sink not accessible for employee use at all times. Cart blocking sink by triple sink
Intermediate/31A-09-4/Corrected On-Site
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Sent operator copy
Intermediate/11-26-1/Corrective Action Taken
Spray bottle containing toxic substance not labeled.
Intermediate/41-17-4/Corrected On-Site/Repeat Violation
Accumulation of debris on exterior of warewashing machine.
Basic/16-21-4
Employee with no hair restraint while engaging in food preparation. Cook
Basic/13-03-4
Ice scoop handle in contact with ice.
Basic/10-08-5/Corrected On-Site
In-use tongs stored on equipment door handle between uses.
Basic/10-20-4/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters Gaskets reach in cooler and freezer
Basic/23-03-4
Time/temperature control for safety food thawed in an improper manner. Squid being thawed at room temperature in sink. Still frozen. Educated operator Also Shrimp
Basic/06-01-5/Corrected On-Site
Jan 17, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

1 High priority1 Intermediate3 Basic
Show 5 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shrimp over ready to eat veggies reach in cooler Raw beef over ready to eat veggies reach in cooler
High priority/08A-05-6/Warning/Return visit Jan 17, 2024 · Raw chicken stored over cooked duck in veggie cooler Time Extended
Spray bottle containing toxic substance not labeled. Unlabeled spray bottle red liquid
Intermediate/41-17-4/Corrected On-Site/Warning/Return visit Jan 17, 2024 · Bottle not labeled. Time Extended
Bowl or other container with no handle used to dispense food. Using bowls no handle to scoop sugar
Basic/14-01-5/Corrected On-Site/Repeat Violation/Warning/Return visit Jan 17, 2024 · Bowl in sugar, employee replaced with handle scoop. Time Extended
Equipment in poor repair. Gasket on reach in freezer torn
Basic/14-11-5/Repeat Violation/Warning/Return visit Jan 17, 2024 · Time Extended
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice scooper in water temped at 81F
Basic/10-07-4/Warning/Return visit Jan 17, 2024 · Time Extended
Nov 16, 2023Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 12 recorded, 2 high priority.

2 High priority5 Intermediate5 Basic
Show 12 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shrimp over ready to eat veggies reach in cooler Raw beef over ready to eat veggies reach in cooler
High priority/08A-05-6/Warning
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked beef (68F - Cold Holding); egg rolls (61F - Cold Holding), operator had out on cookline said had out for order, placed back in cooler to rapid chill
High priority/03A-02-5/Corrective Action Taken/Warning
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.
Intermediate/11-27-4
Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Vanessa T Tran expired on 9-12-2023 National Registry of Food Safety Professionals
Intermediate/53A-03-7/Warning
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Vanessa T Tran manager card expired on 9-12-2023, no other manager card available
Intermediate/53A-05-6/Warning
Spray bottle containing toxic substance not labeled. Unlabeled spray bottle red liquid
Intermediate/41-17-4/Corrected On-Site/Warning
Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. Hot water handle broken on hand sink by triple sink
Intermediate/27-16-4/Warning
Bowl or other container with no handle used to dispense food. Using bowls no handle to scoop sugar
Basic/14-01-5/Corrected On-Site/Repeat Violation/Warning
Equipment in poor repair. Gasket on reach in freezer torn
Basic/14-11-5/Repeat Violation/Warning
Food stored on floor. Soup in bucket stored on floor
Basic/08B-38-4/Warning
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice scooper in water temped at 81F
Basic/10-07-4/Warning
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters accumulated grease
Basic/23-03-4/Repeat Violation/Warning

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.