POLLO D'ORO
4542 HOFFNER AV., Orlando FL 32812 · 407.270.4757
Last inspected Mar 18, 2026 · 8 visits since July 2023
JAN 24
AUG 24
FEB 25
SEP 25
MAR 26
≈ ERRATIC
5 inspections, swinging between B and F. Consistency is the problem here, not any single visit.
Operating with an expired Division of Hotels and Restaurants license.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
8 visits, newest first
Mar 18, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
2 High priority1 Intermediate7 Basic
What the inspector wrote — 10 findingsThe state's own report →
3 compartments sink chlorine sanitizer solution exceeds the maximum concentration allowed. 200+++ Operator added water second check 100 ppm.
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw beef stored over pork raw at the reach-in freezer. Operator switch it.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork and cooked beef stored at the reach-in cooler cooked Monday 3-16 no date marked.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Back of the house at prep area.
Show the remaining 6 findings ▾
Equipment in poor repair. Gasket torn at reach-in freezer and the walk-in cooler door.
Establishment using wood (other than a hard, close-grained wood) as a food-contact surface. Garlic smashed wood used to smashed food.
Food-contact surface not smooth and easily cleanable. Garlic smashed.
Time/temperature control for safety food thawed in an improper manner. Raw shrimp left in room temperature at standing water to thawed temperatures was 40 f operator moved it to the cooler to thawed.
Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler door.
Walk-in cooler/freezer shelves with rust that has pitted the surface. Walk-in cooler shelves.
Sep 10, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 11 violations recorded, none serious enough to require a return visit.
4 High priority0 Intermediate7 Basic
Show 11 findings ▾
Employee used tobacco, ate, or drank then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee drinking water then heading to prepared food without hand wash **Corrective Action TakenCorrective Action Taken**
Raw animal food stored over/not properly separated from ready-to-eat food. Raw sausage stored on top of ham at the reach-in cooler bottom. Operator switch it.
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw beef stored on top of raw fish at the reach-in freezer.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
Ceiling/ceiling tile shows damage or is in disrepair. Front area ceiling dripping,and rest of the kitchen ceiling in disrepair.
Equipment in poor repair. Gasket torn at the reach-in freezer and walk-in cooler door.
Food-contact surface not smooth and easily cleanable. Wood Garlic smasher cracked.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Plastic spoon used as scoop not Above top of food at the black paper, Mexican seasoning and rice. Operator fix it.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. The hoods.
Reach-in cooler interior/shelves have accumulation of soil residues. Walk-in cooler shelves.
Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler.
Feb 3, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate5 Basic
Show 7 findings ▾
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken stored on top of raw bacon at the reach-in freezer. Operator reorganized it.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Pork cooked Saturday no date mark. Flan prepared 3 days ago no date mark.
In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Observed a scoop cup stored inside the chicken water bucket at the walk-in cooler. Opera removed it and sent it to sink to wash.
Interior of refrigerator or freezer in disrepair/has exposed insulation. Reach-in cooler handle.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. The hoods.
Reach-in cooler interior/shelves have accumulation of soil residues. Walk-in cooler shelves.
Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler floor.
Aug 8, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 9 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate7 Basic
Show 9 findings ▾
Raw animal food stored over or with unwashed produce. Raw eggs stored top of unwashed vegetables at the walk-in cooler.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Milk open yesterday 8 am no date mark.
Buildup of food debris/soil residue on equipment door handles. Reach-in cooler.
In-use tongs stored on equipment door handle between uses. At the grill door.
Interior of refrigerator or freezer in disrepair/has exposed insulation. Gasket torn at the reach-in cooler.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. The hoods.
Reach-in cooler interior/shelves have accumulation of soil residues. Walk-in cooler.
Stored food not covered. At the reach-in freezer.
Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler floor.
Mar 25, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Wall soiled with accumulated grease, food debris, and/or dust.Wall behind flat top.
Jan 3, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 13 recorded, 7 high priority.
7 High priority4 Intermediate2 Basic
Show 13 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Beef soup kept cooling overnight on walk in cooler with temperature of 50F.
Evidence of mop/cleaning wastewater dumped onto ground.Employee dumped mop water out back.
Food prepared in a private home. See stop sale.Alcapurrias sold at restaurant and bought from a lady that makes them at home.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Raw chicken stored over cooked vegetables on reach in freezer.
Raw animal food stored over/not properly separated from ready-to-eat food. Raw liver stored over ready to eat garlic sauce on walk in cooler
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw beef stored over raw cassava in walk in cooler.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Beef soup left in walk in cooler cooling overnight with temperature of 50F
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Lady who cooks at night. Carol employees at restaurant for six months.
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked.Pork made on Sunday with no date marked.
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container.Open drink kept on shelve over prep table across from fryers.
Wall soiled with accumulated grease, food debris, and/or dust.Wall behind flat top.
Sep 22, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
4 High priority1 Intermediate6 Basic
Show 11 findings ▾
Chlorine sanitizer used to sanitize clean in place equipment not at proper minimum strength. Do not use equipment not properly sanitized. 0 ppm
Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee touching her apron then complete working between cooking and serving food without washing hand.
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken stored in top of beef at the reach- in freezer.
Toxic substance/chemical improperly stored. Bucket of sanitizer solution stored at the floor.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork from yesterday no label.
Buildup of food debris/soil residue on equipment door handles. Reach-in cooler 2 door handle is not clean.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. By the hoods.
Missing drain plug at dumpster.
Opened employee beverage container in a cold holding unit with food to be served to customers. Bottle of water at the soda and milk cooler at front area.
Raw fruits/vegetables not washed prior to preparation. Observed avocados with stickers on it and in use at the make table operator stated was washed but I did explain they had to take off sticker then wash it to be consider washed.
Wet wiping cloth not stored in sanitizing solution between uses.
Jul 18, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 21 violations recorded, 7 high priority.
7 High priority6 Intermediate8 Basic
Show 21 findings ▾
Chlorine sanitizer used to sanitize clean in place equipment not at proper minimum strength. Do not use equipment not properly sanitized. 0 ppm
Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee touching her apron then complete working between cooking and serving food without washing hand.
Operating with an expired Division of Hotels and Restaurants license.
Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken stored in top of beef at the reach- in freezer.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Chicharron pork prepped yesterday(59f-cold holing ).
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Chicharron pork prepped yesterday cooked (59f-cold holing ).
Toxic substance/chemical improperly stored. Bucket of sanitizer solution stored at the floor.
Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Serving soft eggs not identify on the menu.
No probe thermometer provided to measure temperature of food products.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Judy De La Rosa been there for 4 month without employee training.
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. No employee agreement.
Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Eggs serving soft without consumer advisory. Provided to the customer.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork from yesterday no label.
Buildup of food debris/soil residue on equipment door handles. Reach-in cooler 2 door handle is not clean.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. By the hoods.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees cup of coffee at the prep area next to the slicers.
Missing drain plug at dumpster.
No handwashing sign provided at a hand sink used by food employees. Front area next to the coffee machine.
Opened employee beverage container in a cold holding unit with food to be served to customers. Bottle of water at the soda and milk cooler at front area.
Raw fruits/vegetables not washed prior to preparation. Observed avocados with stickers on it and in use at the make table operator stated was washed but I did explain they had to take off sticker then wash it to be consider washed.
Wet wiping cloth not stored in sanitizing solution between uses.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.