POLLO ENCANTADO INC
11770 METRO PKWY UNIT A, Fort Myers FL 33966
Last inspected Mar 6, 2025 · 6 visits since October 2023
□ Not on the state's active licence list
This licence isn't in DBPR's current active file, which usually means the business has closed, been sold, or let the licence lapse. Everything below belongs to this licence, not to whoever may be trading here now. The history stays public because it is a public record.
OCT 23
FEB 24
AUG 24
MAR 25
≈ ERRATIC
4 inspections, swinging between A and F. Consistency is the problem here, not any single visit.
Establishment operating with no potable running water. Observed no running water in establishment.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
2 cases · $1,400
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 7--2024059818 | Aug 27, 2024 | Feb 10, 2025 | $400 |
| 7--2023060812 | Oct 27, 2023 | Mar 20, 2024 | $1,000 |
Inspection history
6 visits, newest first
Mar 6, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 2 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate0 Basic
What the inspector wrote — 2 findings
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Observed no time mark available, operator placed time mark on items.
Handwash sink not accessible for employee use at all times. Observed items stored in hand wash sink. Operator removed items from sink.
Aug 28, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in reach in coolers: ground chicken (44F - Cold Holding); raw steak (49F - Cold Holding); bean pupusa filling (45F - Cold Holding); chicharron pupusa filling (46F - Cold Holding)n salsa verde (71F - Cold Holding); salsa tomate (82F - Cold Holding).
Aug 27, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 9 violations recorded, 4 high priority.
4 High priority2 Intermediate3 Basic
Show 9 findings ▾
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee handle cash then return to food preparation without changing gloves or washing hands.
Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee wipe sweat from face with paper towels then return to food preparation without changing gloves or washing hands.
Raw animal food stored over/not properly separated from ready-to-eat food. On raw chicken stored over ready to eat cheese in white rice unit.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in reach in coolers: ground chicken (44F - Cold Holding); raw steak (49F - Cold Holding); bean pupusa filling (45F - Cold Holding); chicharron pupusa filling (46F - Cold Holding)n salsa verde (71F - Cold Holding); salsa tomate (82F - Cold Holding).
Hot water supply not maintained during peak periods. Observed hot water at 3 compartment sink and hand wash sink at 83F.
Mobile food dispensing vehicle disposing liquid waste improperly. Observed waste water draining out of pipe directly on to ground near hitch of unit.
Dead roaches on premises. Observed 1 dead cockroach on top of water tank under 3 compartment sink. Operator cleaned and sanitized area.
Opened employee beverage container in a cold holding unit with food to be served to customers. Operator moved drink for proper storage.
Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles.observed sanitizer bucket stored on counter next to grill.
Feb 26, 2024Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 6 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate2 Basic
Show 6 findings ▾
Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Operator employee touch apron then resume food preparation without changing gloves or washing hands.
Evidence of mop/cleaning wastewater dumped onto ground. Observed dirty water on ground outside food truck.
No soap provided at handwash sink. Operator uncovered soap dispenser do that it may be used.
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Observed paper towel dispenser as not functioning. Operator placed roll of paper towels near sink.
In-use knife/knives stored in cracks between pieces of equipment. Operator moved item for proper storage.
Interior of oven/microwave has accumulation of black substance/grease/food debris.
Oct 27, 2023□ Emergency Order Callback CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
1 High priority0 Intermediate3 Basic
Show 4 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in unit : raw carne asada beef (45F - Cold Holding); cooked chicken (53F - Cold Holding).
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed extra utensils stored in container located on ground behind truck.
Food stored in a prohibited area. Observed 2 chest style reach in freezer units in area under tent between mobile units.
Unprotected ice machine in a customer/nonsecure area. Observed ice machine stored between two Mobile food units.
Oct 27, 2023■ Emergency order recommendedRoutine Inspection
Ordered shut on the spot. 9 violations recorded, 5 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.
5 High priority1 Intermediate3 Basic
Show 9 findings ▾
Establishment operating with no potable running water. Observed no running water in establishment.
Nonfood-grade bags used in direct contact with food. Observed no food grade bag in direct contact with rice in steam table.
Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw beef and raw chicken stored above ready to eat food items in glass front reach in cooler by 3 compartment sink.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in unit : raw carne asada beef (45F - Cold Holding); cooked chicken (53F - Cold Holding).
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed in display case: fried chicken (125F - Hot Holding);
Interference/obstruction with the inspector's right of entry and access at any reasonable time. Inspector was denied entry for over 30 minutes.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed extra utensils stored in container located on ground behind truck.
Food stored in a prohibited area. Observed 2 chest style reach in freezer units in area under tent between mobile units.
Unprotected ice machine in a customer/nonsecure area. Observed ice machine stored between two Mobile food units.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.