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POLLO TROPICAL #48

3061 NORTHLAKE BLVD, Palm Beach Gardens FL 33403 · 561.841.3466

Last inspected Aug 13, 2026 · 10 visits since November 2023

Licence typeRestaurant
Seats82
Risk levelRisk Level 2
LicenceSEA6013275
Grade history
DEC 24
JUN 25
AUG 25
JAN 26
AUG 26
≈ ERRATIC

5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.

Worst finding on record
Live, small flying insects found. Observed approximately 3 live flies inside the plastic storage bins used for storing raw onions and rice; See Stop Sale One live fly in the dray storage by single service items;
High priority/35A-02-8/Admin Complaint
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

2 cases · $600

CaseViolation dateFinal orderAmount
2--2024013469Feb 14, 2024Mar 18, 2024$400
2--2023068646Nov 16, 2023Jan 16, 2024$200

Inspection history

10 visits, newest first

Aug 13, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 12, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 7 violations recorded, 5 high priority.

5 High priority1 Intermediate1 Basic
Show 7 findings ▾
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed manager dropping thermometer cover on the floor, picked it up placed on the thermometer and walked in the walk-in cooler touching food containers without washing hands first; educated and manager washed hands
High priority/12A-13-4/Corrected On-Site/Warning
Live lizard inside rice plastic container at prep area at the back of the kitchen See Stop Sale
High priority/35A-09-4/Admin Complaint
Live, small flying insects found. Observed approximately 3 live flies inside the plastic storage bins used for storing raw onions and rice; See Stop Sale One live fly in the dray storage by single service items;
High priority/35A-02-8/Admin Complaint
Stop Sale issued due to food not being in a wholesome, sound condition. Live, small flying insects found. Observed approximately 4 live flies inside the plastic storage bins used for storing raw onions and rice; See Stop Sale Live lizard inside rice plastic container at prep area at the back of the kitchen See Stop Sale
High priority/01B-13-4/Warning
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. On top shelf on the grille : chicken (129F - Hot Holding); hot box: grilled chicken breast (146-133F - Hot Holding); steak (131F - Hot Holding); cut chicken (129F - Hot Holding); steam table: soup (128F - Hot Holding); soup (166F - Hot Holding); corn (117F - Hot Holding) as per operator food out of temperature for approximately 30 minutes; drawers set up at a law temperature; operator returned foods to reheat to 165 F;
High priority/03B-01-6/Corrective Action Taken/Warning
Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. cutting lettuce (66-63F - Cooling) at 2:15 to 64 F at 3:01 since 1:53; raw chicken (51-50F - Cooling)at 2:20 to 51-50 F at 3:01 since 12:15; in walk-in cooler; at this rate food will not reach 41 F or bell within 4 hours; food stored in plastic bins and tightly covered; operator
Intermediate/03D-15-4/Warning
Plumbing system in disrepair. The urinal is not flushing and covered with plastic bag in men's bathroom
Basic/29-08-4/Warning
Jan 22, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Vents accumulated with condensation dripping on the floor - at prep area by steamers;
Basic/36-34-5
Working containers of food removed from original container not identified by common name. Salt container at dry storage area; advised to label;
Basic/02D-01-5
Aug 25, 2025Inspection Completed - No Further ActionComplaint Investigation

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

4 High priority0 Intermediate0 Basic
Show 4 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. At walk-in cooler; cooked beans (50F - Cooling). Operator stated cooling overnight, did not reach 41F within 6 hours. See stop sale.
High priority/03D-02-5
Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touched face and then handled clean equipment and utensils to prepare food for customers without washing hands. Operator discussed with employee who then washed hands and changed gloves.
High priority/12A-25-4/Corrected On-Site
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. At walk-in cooler; cooked beans (50F - Cooling). Operator stated cooling overnight, did not reach 41F within 6 hours. See stop sale.
High priority/01B-02-5
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At steam table; cooked peppers and onions (103F - Hot Holding); cooked pork (118F - Hot Holding). Operator stated peppers and onions cooked prior to being held in steam table for 1 hour, cooked pork reheated prior to being held in steam for 1 hour, moved items to be reheated to 165F and held at 135F or above.
High priority/03B-01-6/Corrective Action Taken
Jun 12, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Floor area(s) covered with standing water. Infront of walk in freezer door at missing floor tiles
Basic/36-22-4
Floor tiles missing and/or in disrepair. Infront of grill Infront of walk in freezer door
Basic/36-17-5
Dec 3, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 3 violations recorded, none serious enough to require a return visit.

2 High priority1 Intermediate0 Basic
Show 3 findings ▾
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touched trash can then touched blast chiller door without washing hands-instructed employee on proper hand washing policies- employee washed hands.
High priority/12A-13-4/Corrected On-Site
Toxic substance/chemical improperly stored. Bathroom freshener over rice in dry storage - operator removed freshener.
High priority/41-10-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. Missing from hot line hand sink - operator provided paper towels.
Intermediate/31B-02-4/Corrected On-Site
Aug 8, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate1 Basic
Show 2 findings ▾
Employee washed hands in a sink other than an approved handwash sink. Prep cook washed hands in prep sink - operator instructed employee to wash hands only in hand sink - employee washed hands in hand sink.
Intermediate/12A-03-4/Corrected On-Site
Wiping cloth sanitizing solution stored on the floor. Operator removed sanitizing bucket from floor next to 3 compartment sink.
Basic/21-38-4/Corrected On-Site
May 2, 2024Inspection Completed - No Further ActionComplaint Investigation

Met inspection standards. 2 violations recorded, none serious enough to require a return visit.

2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Stop Sale issued due to food not being in a wholesome, sound condition. Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. See stop sale. At make line Diced tomatoes with a discard time of 2:30 still on make line at 2:44, see stop sale.
High priority/01B-13-4
Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. See stop sale. At make line Diced tomatoes with a discard time of 2:30 still on make line at 2:44, see stop sale.
High priority/03F-01-5
Feb 15, 2024Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 2 violations recorded, 2 high priority.

2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Dented/rusted cans present. See stop sale. At dry storage area can of sliced jalapeños
High priority/01B-01-4
Raw animal food stored over/not properly separated from ready-to-eat food. At walk in cooler container of raw mechanically tenderized steak stored over pan of raw pulled pork. Operator removed steak to proper storage.
High priority/08A-05-6/Repeat Violation/Admin Complaint
Nov 16, 2023Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 6 violations recorded, 6 high priority.

6 High priority0 Intermediate0 Basic
Show 6 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Observed inside walk-in cooler a container with raw chicken stored above a container with ham. Operator stored properly
High priority/08A-05-6/Corrected On-Site
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Observed inside walk-in cooler a container with raw chicken sausage stored above a container with raw pork. Observed inside tall reach in cooler on cook line A container with raw chicken stored above a container with raw beef. Operator stored properly
High priority/08A-20-5/Corrected On-Site
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. Observed a container inside reach in cooler across from grill with Chopped romaine at 2:30pm (54°F cooling) per operator product cooling since 10 am, over 4 hours. Operator discarded. See Stop Sale Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed on top reach in cooler across from fryers a container with chopped tomatoes 49°F cold holding. Per operator product stored for longer than 4 hours. Product not prepared or portioned today. Operator discarded. See Stop sale
High priority/01B-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed on top reach in cooler across from fryers a container with chopped tomatoes 49°F cold holding. Per operator product stored for longer than 4 hours. Product not prepared or portioned today. Operator discarded. See Stop sale
High priority/03A-02-5/Repeat Violation/Admin Complaint
Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. Observed a container inside reach in cooler across from grill with Chopped romaine at 2:30pm (54°F cooling) per operator product cooling since 10 am, over 4 hours. Operator discarded. See Stop Sale
High priority/03D-06-5
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed on shallow pan on steam table a container with cooked onions and peppers 120°F hot Holding and a container inside steam table with no water cooked pork 130°F hot Holding. Per operator product stored for approximately 30 minutes. Operator decided to discard onions and peppers and moved pork to steamer to reheat to 165°F +
High priority/03B-01-6/Corrective Action Taken

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.