PORTILLO'S
1251 E HWY 50, Clermont FL 34711 · 352-230-3031
Last inspected Jul 23, 2026 · 8 visits since December 2023
NOV 24
JAN 25
SEP 25
JAN 26
JUL 26
▲ GETTING WORSE
5 inspections, one direction. The current grade is the worst on record.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. -cheese sauce (130F - Hot Holding), held less than four hours per operator. Operator turned up thermostat for quick reheat.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
8 visits, newest first
Jul 23, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 12 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate9 Basic
What the inspector wrote — 12 findingsThe state's own report →
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. -cheese and tomatoes on make line not marked with time, operator determined time and marked.
Food-contact surface soiled with food debris, mold-like substance or slime. -ice bin at drive thru
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. -batteries dead in heat test device
Cutting board has cut marks and is no longer cleanable. -white board on salad make table
Show the remaining 8 findings ▾
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. -employee bag on top shelf of walk in cooler, operator moved to bottom
Employee with ineffective hair restraint while engaging in food preparation.
Equipment and utensils not properly air-dried - wet nesting. -plastic lids on storage rack, operator moved to drain
Exterior door has a gap at the threshold that opens to the outside. -drive thru door
Ice bucket stored on floor between uses, operator moved to shelf
In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. -beef drawer, operator removed
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -gaskets on reach in coolers on front line and by drive thru: gaskets on walk in cooler -reach in drawers under salad make table -underside of soda nozzles in dining room
Soapy water leaking from dish machine
Jan 7, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 11 violations recorded, none serious enough to require a return visit.
0 High priority3 Intermediate8 Basic
Show 11 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. -ice dispensers at soda machines in lobby
Handwash sink used for purposes other than handwashing. -ice in hand sink on front line
Spray bottle containing toxic substance not labeled. -bottle of clear liquid on cart by office, operator labeled
Ceiling vents soiled with accumulated food debris, grease, dust. -in drive thru area
Cutting board has cut marks and is no longer cleanable. -long white board used for cutting bread, operator discarded and replaced with a new one
Equipment and utensils not properly air-dried - wet nesting. -dishes stacked on shelf across from triple sink
Equipment in poor repair. -panel on upright reach in drink cooler at entry to kitchen
Exterior door has a gap at the threshold that opens to the outside. -drive thru doors
In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. -sliced beef in reach in drawer on cook line, operator removed
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -gaskets on reach in coolers in kitchen -bottom of reach in drawer cabinet on cook line -dust pans have residue buildup
Standing water in bottom of reach-in-cooler near fryers on cook line.
Sep 16, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 8 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate4 Basic
Show 8 findings ▾
Spray hose at dish sink lower than flood rim of triple sink.
Food-contact surface soiled with food debris, mold-like substance or slime. -ice dispenser at soda machine in lobby
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine.
Spray bottle containing toxic substance not labeled. -bottle of yellow liquid on dish machine. Operator labeled.
Equipment in poor repair. -gaskets on reach in freezer on cook line
Exterior door has a gap at the threshold that opens to the outside. -drive thru door
Hole in or other damage to wall by co2 tank.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -gaskets on reach in coolers on expo line
Jan 13, 2025Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 2 violations recorded, none serious enough to require a return visit.
0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Cutting board has cut marks and is no longer cleanable. -white cutting boards at make table
Exterior door has a gap at the threshold that opens to the outside. -drive thru doors
Nov 15, 2024Inspection Completed - No Further ActionComplaint Investigation (Partial)
Nothing was found. The inspector recorded no violations at all.
0 High priority0 Intermediate0 Basic
Oct 7, 2024Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 6 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate4 Basic
Show 6 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. -polish sausage (52F - Cold Holding); all sausage cooked off 30 minutes later. hot dog (51F - Cold Holding), after 30 minutes 47F, in reach in drawer on cook line.
Food-contact surface soiled with food debris, mold-like substance or slime. -can opener
Equipment and utensils not properly air-dried - wet nesting. -dish storage rack by triple sink.
Exterior door has a gap at the threshold that opens to the outside. -drive thru and catering side door
No conspicuously located ambient air temperature thermometer in holding unit. -reach in drawer on cook line
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. -gaskets on reach in cooler on cook line
Apr 2, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 16 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate12 Basic
Show 16 findings ▾
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. -cheese sauce (130F - Hot Holding), held less than four hours per operator. Operator turned up thermostat for quick reheat.
Warewashing sanitizing solution exceeding the maximum concentration allowed. -quaternary ammonia, 200++.
Food-contact surface soiled with food debris, mold-like substance or slime. -ice nozzles on front soda stations.
Manager or person in charge lacking proof of food manager certification. -Mary
Employee with no beard guard/restraint while engaging in food preparation. -employee preparing food on cook line. Educated operator.
Employee with no hair restraint while engaging in food preparation. -employee working expo line, scooping fries and bagging food. Educated operator.
In-use ice scoop stored on soiled surface between uses. -on top of ice machine.
In-use tongs stored on equipment door handle between uses. -hanging off grill handle in kitchen.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. -in sliced beef in reach in cooler.
No copy of latest inspection report available.
No handwashing sign provided at a hand sink used by food employees. -handwash sink in back area and middle of front line.
Open dumpster lid.
Plumbing system in disrepair. -handwash sink at the middle of front line not operating. Manager plugged in electronic device. -multiple hand sinks have a delay in water
Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. -next to mayonnaise under cake table.
Wall soiled with accumulated grease, food debris, and/or dust. -by billboard in back area.
Working containers of food removed from original container not identified by common name. -sugar and powdered sugar near cake prep area. -spray bottle of vinegar by triple sink.
Dec 11, 2023Inspection Completed - No Further ActionLicensing Inspection
Nothing was found. The inspector recorded no violations at all.
0 High priority0 Intermediate0 Basic
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.