RESTAURANT GUATEMEX
9965 SAN JOSE BLVD UNIT 39, Jacksonville FL 32257 · 2398958567
Last inspected Aug 18, 2026 · 12 visits since August 2023
JUL 24
DEC 24
JUL 25
DEC 25
AUG 26
≈ ERRATIC
5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.
Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Food service employee cut and handled Ready to eat food, lemons.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
1 case · $400
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2024028578 | Feb 23, 2024 | Jul 11, 2024 | $400 |
Inspection history
12 visits, newest first
Aug 18, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 11 violations recorded, 5 high priority.
5 High priority2 Intermediate4 Basic
What the inspector wrote — 11 findingsThe state's own report →
Food/ice received from unapproved source/no invoice provided to verify source. See Stop Sale. Observed desserts on site from Jackie's Kitchen per sticker. Hand written invoice provided. Unable to provide proof establishment is licensed. Not observed on FDACS search. Person in charge unable to get a hold of supplier during inspection.
Nonfood-grade bags used in direct contact with food. Observed to go bag in warmer in direct contact with rice. Also, non food grade paper towels in direct contact with chips.
Raw animal food stored over/not properly separated from ready-to-eat food. In grocery side, raw shell eggs stored over cheese. In restaurant side raw ground beef stored over cooked beans. In reach in freezer raw chicken no longer commercially packaged stored over uncovered tray of chocolate covered bananas. Person in charge began rearranging.
Stop Sale issued due to food originating from an unapproved source. Observed desserts on site from Jackie's Kitchen per sticker. Hand written invoice provided. Unable to provide proof establishment is licensed. Not observed on FDACS search. Person in charge unable to get a hold of supplier during inspection.
Show the remaining 7 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Hose bibbs at mop sink missing vacuum breaker. One side missing vacuum readers from both sides of splitter.
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting boards at make line, in clean storage area with debris accumulation.
No probe thermometer provided to measure temperature of food products. Observed thermometer provided not functional.
Ceiling/ceiling tile shows damage or is in disrepair. Ceiling tile in back kitchen with damage. Also, floor with debris accumulation around water heater, triple sink area.
Food stored on floor. Cases of oil stored on floor in back kitchen.
Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Palettes made in house and sold for customer self service on grocery side missing minimum labeling.
Outer openings not protected with self-closing doors. Self closer missing from back door. Also, light visible under back door.
Dec 4, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 9 violations recorded, none serious enough to require a return visit.
1 High priority0 Intermediate8 Basic
Show 9 findings ▾
Container of medicine improperly stored. Medicine packets on shelf with food items. Moved by manager.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to cooler and microwave handles.
Ceiling/ceiling tile shows damage or is in disrepair. Damaged ceiling tiles near Three compartment sink. Hole in tile.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee jacket over bag of potatoes. Moved by manager. Employee bag on prep table. Moved by manager.
Hole in or other damage to wall. Hole in wall under kitchen Hand Wash Sink.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Soiled interior of microwave.
Interior of refrigerator or freezer in disrepair/has exposed insulation. Torn cooler gasket. Cooler by freezer. Kitchen.
Outer openings not protected with self-closing doors. No self closing mechanism rear door.
Water leaking from pipe and/or faucet/handle. Leak at Three compartment sink faucet.
Jul 10, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 12 violations recorded, 3 high priority.
3 High priority3 Intermediate6 Basic
Show 12 findings ▾
Employee failed to wash hands before putting on gloves to initiate a task working with food. Food service employee changed gloves between activities without washing hands. Manager intervened.
Nonfood-grade bags used in direct contact with food. Tortillas in shopping bags. Moved by manager.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Refried beans at 125°. Steam well. Placed about 1.5 hrs ago. Reheated to 170°. Fried chicken in fry tray at cookline at 90°, 93°, 100°. Per manager item/s was placed about 30 mins ago. Reheated to 180°.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels in any kitchen Hand Wash Sinks. Replaced by manger.
No soap provided at handwash sink. No soap at kitchen Hand Wash Sink.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Multiple cooked foods in quart containers made 2-3 days ago in coolers, not date marked.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Employee chewing gum while preparing food or while in a food prep/food storage/warewashing area. Food service employee chewing gum while engaged in food service activities.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee jacket on top of kitchen utensils/ single service items. Moved by manager.
In-use tongs stored on equipment door handle between uses. Tongs over oven handle.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Soiled interior of kitchen microwave.
Time/temperature control for safety food thawed in an improper manner. Frozen chicken thawing In standing water kitchen. Manager intervened.
Feb 17, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Dec 12, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 20 recorded, 3 high priority.
3 High priority7 Intermediate10 Basic
Show 20 findings ▾
Nonfood-grade bags used in direct contact with food. Tortillas stored in shopping bag. Reach in cooler.
Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Dish washer handled soiled equipment, mop, then did not change gloves or wash hands. Manager intervened.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degree. ** Corrective Action Taken** Cooked chicken 80°. Cooked pork 85°. In steam well Cooked gravy 115°. 120°. In steam well. Fried chicken: 110° 115°. 120°. On kitchen counter near steam well. Items reheated to 165-175°. Per Person In Charge items made about 12 moon.
Handwash sink used for purposes other than handwashing. Utensils in kitchen Hand Wash Sink. Moved by manager
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at Hand Wash Sink by Three compartment sink.
No probe thermometer provided to measure temperature of food products. Establishment has no probe thermometer available.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training available.
No running water at mop sink. No hot or cold water to outside mop sink. (Per Person In Charge. Water service was recently vandalized)
No soap provided at handwash sink. No soap at Hand Wash Sink by Three compartment sink.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. The following items made 3-4 days ago not date marked in coolers in kitchen : Cooked chicken, cooked pork, cooked vegetables. Cooked beef. Multiple food containers.
Bowl or other container with no handle used to dispense food. Bowls, cups used as scoops in sugar container.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Ceiling/ceiling tile shows damage or is in disrepair. Loose ceiling tile opposite Three compartment sink area. Also, hole in tile.
Cleaned and sanitized equipment or utensils not properly stored.cutting board stored on floor. Kitchen Moved by manager
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal bag next to food service utensils. Moved by manager.
Hole in or other damage to wall. Hole under kitchen Hand Wash Sink.
In-use knife/knives stored in cracks between pieces of equipment. Multiple knives stored between equipment. Reach in cooler / make table.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice scoop stored in standing water 78°. Kitchen Moved by manager.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Soiled interior of kitchen microwave.
Working containers of food removed from original container not identified by common name. Unlabeled sugar container. Kitchen.
Jul 29, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 6 violations recorded, none serious enough to require a return visit.
0 High priority2 Intermediate4 Basic
Show 6 findings ▾
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked vegetables made few days ago not date marked.
Soap dispenser at handwash sink not working/unable to dispense soap. Dispenser not working. Kitchen Hand Wash Sink.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Establishment using wood (other than a hard, close-grained wood) as a food-contact surface. Plywood used as cutting board at reach in cooler / make table. Per Person In Charge cutting board ordered.
Food stored on floor. Bag potato on floor kitchen. Moved by manager.
Wet wiping cloth not stored in sanitizing solution between uses. 1 wet wipes on counter in : counter.
May 16, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Apr 30, 2024Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority3 Intermediate0 Basic
Show 3 findings ▾
Manager or person in charge lacking proof of food manager certification. No proof of any food manger certification.
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has added a mini market by front side of entrance. Establishment has blocked off area between mini market and kitchen. Establishment has removed Hand wash sink/s by Three compartment sink and kitchen. Currently establishment has no Hand wash sink in kitchen.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training available.
Feb 24, 2024Emergency Order Callback Time ExtensionRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority3 Intermediate0 Basic
Show 3 findings ▾
Manager or person in charge lacking proof of food manager certification. No proof of any food manger certification.
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has added a mini market by front side of entrance. Establishment has blocked off area between mini market and kitchen. Establishment has removed Hand wash sink/s by Three compartment sink and kitchen. Currently establishment has no Hand wash sink in kitchen.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training available.
Feb 23, 2024■ Emergency order recommendedRoutine Inspection
Ordered shut on the spot. 18 violations recorded, 9 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.
9 High priority6 Intermediate3 Basic
Show 18 findings ▾
Employee failed to wash hands before putting on gloves to initiate a task working with food. Food service employee changed gloves between handling door handles and putting on gloves without washing hands.
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee handled soiled dishware then handled clean utensils without washing hands.
Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Food service employees handled soiled cooler handles, equipment, then engaged in food prep activity with washing hands. Food service employee cut and handled Ready to eat food, lemons without first washing hands.
Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Food service employee cut and handled Ready to eat food, lemons.
Food with mold-like growth. See stop sale. 2 containers of moldy shredded cheese. In Reach in cooler.
Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Dishwasher washed pots, pans, utensils but did not sanitize utensils.
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Container of raw shell eggs over Ready to eat soup. Moved by manager
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cooked Ground beef at 100° in steam well. Cheese sauce at 85° in steam well Placed about 1 hr before items reheated to 190°.
Toxic substance/chemical improperly stored. Chemical spray bottle stored next to foods. Potatoes. Moved by manager.
Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Hand wash sink originally next to Three compartment sink removed.
Manager or person in charge lacking proof of food manager certification. No proof of any food manger certification.
No handwash sink for employees. No Hand wash sink kitchen or by ware washing. No Hand wash sink for entire Establishment other than restroom.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at rear Hand wash sink
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has added a mini market by front side of entrance. Establishment has blocked off area between mini market and kitchen. Establishment has removed Hand wash sink/s by Three compartment sink and kitchen. Currently establishment has no Hand wash sink in kitchen.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training available.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple.
Ceiling tile missing. Missing ceiling tile by rear kitchen near Three compartment sink.
In-use knife/knives stored in cracks between pieces of equipment. Knives between equipment. Kitchen.
Sep 7, 2023Inspection Completed - No Further ActionLicensing Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
1 High priority0 Intermediate3 Basic
Show 4 findings ▾
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Vacuum breaker missing at non chemical side of splitter at mop sink. No vacuum breakers on faucets in kitchen.
No Heimlich maneuver/choking sign posted. No choke poster available. Emailed copy.
Old labels stuck to food containers after cleaning. Old labels on exterior of cleaned containers.
Outer openings not protected with self-closing doors. No self closing mechanism on rear door.
Aug 15, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 8 violations recorded, 1 high priority.
1 High priority3 Intermediate4 Basic
Show 8 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 06/01/2023
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Gave form.
No probe thermometer provided to measure temperature of food products. Establishment has no probe thermometer available.
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Gave form.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. multiple.
Floor soiled/has accumulation of debris. Soiled floors. Kitchen.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled counters and shelves in kitchen. Multiple. Soiled interior oven. B
Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of Reach in cooler. Kitchen.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.