RITZ CARLTON / HIGHBALL & HARVEST
4012 CENTRAL FLORIDA PKWY, Orlando FL 32837 · 407-206-2400
Last inspected Jul 7, 2026 · 11 visits since December 2023
SEP 24
MAY 25
SEP 25
APR 26
JUL 26
▲ GETTING WORSE
5 inspections, one direction. The current grade is the worst on record.
Stop Sale issued due to food not being in a wholesome, sound condition. - live roach touched food pans as it was crawling gasket of cook line cooler
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
2 cases · $450
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 4--2019038299 | Jun 19, 2019 | Oct 16, 2019 | $250 |
| 4--2015005612 | Dec 11, 2014 | Feb 13, 2015 | $200 |
Inspection history
11 visits, newest first
Jul 7, 2026Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
3 High priority3 Intermediate1 Basic
What the inspector wrote — 7 findingsThe state's own report →
Non-food grade paper/paper towel used as liner for food container. Ham stored in container lined with paper towel. Operator removed paper towels
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw chicken over smoked sal on at reach in cooler on cooks line. Operator moved
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Smoked salmon,chicken,fish and pooled eggs temping between 48F-50F per operator items were bought in from walk in cooler to reach in cooler less than two hours.operator moved items to other reach in cooler
Clam/mussel/oyster tags not marked with last date served.
Show the remaining 3 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. Stained cutting board at prep area
Handwash sink used for purposes other than handwashing. Spoon in the hand washing sink at front counter
Ice buildup in reach-in freezer and/or walk-in freezer. Chest freezer at front where breakfast is prepared
Apr 13, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
2 High priority5 Intermediate0 Basic
Show 7 findings ▾
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cheese-2lbs Shrimp-2lbs Sour cream-4lbs Chicken-1.5 Butter-1.5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cheese-2lbs Shrimp-2lbs Sour cream-4lbs Chicken-1.5 Butter-1.5
Clam/mussel/oyster tags not maintained in chronological order according to the last date they were served in the establishment. For oysters
Clam/mussel/oyster tags not marked with last date served. For oysters
Food-contact surface soiled with food debris, mold-like substance or slime. Stained cutting boards throughout kitchen
Handwash sink not accessible for employee use at all times. Hand washing at front line blocked by tray
Operator is doing a special process, conducting reduced oxygen packaging, cooking time/temperature control for safety food to a time and temperature combination lesser than those in the Food Code or operating a molluscan shellfish tank for human consumption without a HACCP plan approved by the Division of Hotels and Restaurants.
Sep 5, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
3 High priority2 Intermediate2 Basic
Show 7 findings ▾
Non-food grade paper/paper towel used as liner for food container. Paper towel used to cover cut lettuce on cooks line
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Mashed potatoes at evening cooks line temping at 49F.Per operator was in reach in cooler overnight.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Mashed potatoes at evening cooks line temping at 49F.Per operator was in reach in cooler overnight.
Clam/mussel/oyster tags not marked with last date served. For oyster tags
Soap dispenser at handwash sink not working/unable to dispense soap. Hand washing sink at front open kitchen
Equipment in poor repair. Reach in cooler on night cooks line. Operator put in work order
In-use tongs stored on equipment door handle between uses. Tongs on oven handle door
May 16, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 1 violations recorded, none serious enough to require a return visit.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Cutting board has cut marks and is no longer cleanable.
Sep 4, 2024□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Sep 3, 2024Warning IssuedComplaint Investigation
Violations found and a warning issued, with a return visit required. 2 recorded, 1 high priority.
1 High priority0 Intermediate1 Basic
Show 2 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw chicken (56F - Cold Holding); raw ground beef (56F - Cold Holding); raw whole muscle beef (56F - Cold Holding) cooler drawers under stove. In unit approximately 3 hours. Placed items in blast chiller to rapid cool
No conspicuously located ambient air temperature thermometer in holding unit. Cooler drawers on cookline
May 23, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Cutting board has cut marks and is no longer cleanable Throughout kitchen.
May 20, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 8 recorded, 4 high priority.
4 High priority0 Intermediate4 Basic
Show 8 findings ▾
Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Pasta 5-12-24 Pasta 5-9-24 Cheese sauce 5-12-24
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. Pasta 5-9-24 Pasta 5-12-24 Cheese sauce 5-12-24 America yellow cheese 5-10-24
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Bottom of make table; pasta (45F - Cold Holding); Swiss cheese (49F - Cold Holding); provolone cheese (44.4F - Cold Holding.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. white beans (54F - Cold Holding); tomato cut (44.8F - Cold Holding); corn (48F - Cold Holding); watermelon (45F - Cold Holding). This one the operator stated the last time check the temperature was3.5 hours ago they move it to freezer the second temperature was tomato cut 42f-watermelon 43f-corn 42f-white beans 45f. Bottom of make table; pasta (45F - Cold Holding); Swiss cheese (49F - Cold Holding); provolone cheese (44.4F - Cold Holding). This one had to stop sale because that been there for more than 4 hours.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Kitchen area.
Cutting board has cut marks and is no longer cleanable Throughout kitchen.
No conspicuously located ambient air temperature thermometer in holding unit. Some unit at the kitchen equipment.
Reach-in cooler interior/shelves have accumulation of soil residues. Bottom of the equipment all around the kitchen.
Dec 13, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate3 Basic
Show 3 findings ▾
Cutting board has cut marks and is no longer cleanable. - white cutting boards on line
Equipment in poor repair. - gasket torn at side station
Exterior door has a gap at the threshold that opens to the outside. - side door
Dec 13, 2023Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 4 violations recorded, 1 high priority.
1 High priority0 Intermediate3 Basic
Show 4 findings ▾
Roach activity present as evidenced by live roaches found. - 2 crawling across floor at cook line - 4 on gasket of cooler at cook line - 4 on wall below cook line cooler - 2 on bottom surface of cook line cooler - 2 crawling across floor at main cook line - 2 on caster of cook line __TOTAL 16 live roaches
Cutting board has cut marks and is no longer cleanable. - white cutting boards on line
Equipment in poor repair. - gasket torn at side station
Exterior door has a gap at the threshold that opens to the outside. - side door
Dec 12, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 12 violations recorded, 5 high priority.
5 High priority0 Intermediate7 Basic
Show 12 findings ▾
Pesticide/insecticide labeled for household use only present in establishment. - improperly stored with clean pans
Roach activity present as evidenced by live roaches found. - 2 crawling across floor at cook line - 4 on gasket of cooler at cook line - 4 on wall below cook line cooler - 2 on bottom surface of cook line cooler - 2 crawling across floor at main cook line - 2 on caster of cook line __TOTAL 16 live roaches
Stop Sale issued due to food not being in a wholesome, sound condition. - live roach touched food pans as it was crawling gasket of cook line cooler
Stop Sale issued on time/temperature control for safety food due to temperature abuse.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. - smoked salmon held overnight (44F - Cold Holding)
Carbon dioxide/helium tanks not adequately secured.
Current Hotel and Restaurant license not displayed.
Cutting board has cut marks and is no longer cleanable. - white cutting boards on line
Equipment in poor repair. - gasket torn at side station
Exterior door has a gap at the threshold that opens to the outside. - side door
No conspicuously located ambient air temperature thermometer in holding unit. - storage room cooler
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. - Wall mounted dusty, in dish room
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.