RUTA CATRACHA RESTUARANTE Y PUPUSERIA
5711 BOWDEN RD STE 12, Jacksonville FL 32216 · 9046720726
Last inspected Jan 5, 2026 · 8 visits since September 2023
MAR 24
SEP 24
JAN 25
JUL 25
JAN 26
— STEADY
5 inspections within 17 points of each other. Whatever this kitchen does, it does consistently.
Operating with an expired Division of Hotels and Restaurants license. Operator license expired June 1, 2025.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
1 case · $320
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2024009870 | Sep 6, 2023 | Aug 12, 2024 | $320 |
Inspection history
8 visits, newest first
Jan 5, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 4 violations recorded, 1 high priority.
1 High priority1 Intermediate2 Basic
What the inspector wrote — 4 findings
Operating with an expired Division of Hotels and Restaurants license. Establishment observed preparing, serving, or selling food to public with an expired license. Operator license expired June 1, 2025 and under same ownership.
Handwash sink used for purposes other than handwashing. Hand wash sink next to left side of ware washing area with clean equipment inside and blocked to be able to be used
Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. Ceiling tiles over dry storage food rack near restroom in kitchen
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone stored over prep table in kitchen. Employee removed
Jul 31, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate7 Basic
Show 10 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Operator license expired June 1, 2025.
Handwash sink used for purposes other than handwashing. Raw package of commercially beef stored in hand wash sink near ware washing area. Employee removed
No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink near ware washing area
Bowl or other container with no handle used to dispense food. Portion cup stored in salsa gravy to dispense food from reach in cooler
Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. Ceiling tiles over dry storage food rack near restroom in kitchen
Cutting board has cut marks and is no longer cleanable. Cutting board at make table reach in cooler
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone stored on prep table next to food
Food stored on floor. Plastic commercial bottles of sauces stored on floor in storage area
Single-service articles not stored inverted or protected from contamination. To go catering pans not inverted on dry storage shelf
Time/temperature control for safety food thawed in an improper manner. Raw package beef stored thawing in hand wash sink at 39F.
Jan 28, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 3 violations recorded, 1 high priority.
1 High priority0 Intermediate2 Basic
Show 3 findings ▾
Nonfood-grade bags used in direct contact with food. Raw frozen meats stored in direct contact inside nonfood grade bag. Employee removed and properly stored
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone stored above food prep table. Employee removed
In-use tongs stored on equipment door handle between uses. Multiple tongs stored on oven door handle
Nov 14, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Sep 16, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 6 violations recorded, 2 high priority.
2 High priority3 Intermediate1 Basic
Show 6 findings ▾
Container of medicine improperly stored. Employees medicine stored next to clean equipments and food above prep table in kitchen. Employee removed
Nonfood-grade bags used in direct contact with food. Flour stored in direct contact inside non food grade bag sitting on prep table. Raw meat stored in direct contact inside non food grade bag in walk in cooler
Handwash sink used for purposes other than handwashing. Hand wash sink next to three compartment sink with equipment stored inside
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has only 1 food handler employee with no proof of form. Provided operator with form
Records/documents for required employee training appear to be falsified. Operator has total of only one food handler employee hired at this location and training certificate provided for employee Desy Chinchilla by SafeStaff has been re-used and previous information on the certificate was written over. Same employee provided another training certificate for same name by SafeStaff but this certificate is a photo copy and missing information
Time/temperature control for safety food thawed in an improper manner. Raw beef thawing at three compartment sink with no running water at 34F. Employee moved to walk in cooler
Mar 4, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate3 Basic
Show 7 findings ▾
Container of medicine improperly stored. Employees Medicine stored above make table reach in cooler next to food on cook line. Employee removed
Toxic substance/chemical improperly stored. Window spray bottle cleaner stored on cutting board make table on cook line. Employee removed
Handwash sink used for purposes other than handwashing. Hand wash sink next to left side of three compartment sink had items stored inside. Employee removed
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 1 food handler employee hired at least 30 days but no proof of the Employee Health Reporting Agreement form during the inspection.
Dressing room not provided for employees who must regularly change clothes. Employee phone stored on prep table in kitchen. Employee removed
Food stored on floor. Case of plastic bottle water stored on floor in storage area
Reach-in cooler interior/shelves have accumulation of soil residues. Interior of white reach in freezer with soil build up
Nov 14, 2023Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 1 violations recorded.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator remodeled kitchen with multiple changes. Spoke to Duke at Plan Review in Tallahassee and operator will need to submit plans with application and menu and provided 60 day call back.
Sep 6, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 11 violations recorded, 1 high priority.
1 High priority7 Intermediate3 Basic
Show 11 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over cheese in walk in cooler on shelf. Employee properly stored
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided operator with Clean-Up of Vomiting and Diarrheal Events handout
Handwash sink used for purposes other than handwashing. Hand wash sink with knives stored inside Moved by manager.
No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on front line and employee restroom. Manager provided
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator remodeled kitchen with multiple changes. Spoke to Duke at Plan Review in Tallahassee and operator will need to submit plans with application and menu and provided 60 day call back.
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Discussed and provided the Employee Health Reporting Agreement form during the inspection.
No soap provided at handwash sink. At hand wash sink on front line. Manager provided
Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Operator servers under cook egg on Bandeja Paisa dish. Provided consumer advisory sign and operator posted
Ceiling tile missing. Above hand wash sink at ware washing area
Single-service articles improperly stored. To go containers stored on floor in dry storage area. Employee properly storing during inspection
Unnecessary items/unused equipment on the premises. Multiple unused equipments due to remodeling in kitchen area.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.