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SODEXO@ CSX HQ DINING

500 WATER ST, Jacksonville FL 32202 · 904.366-4044

Last inspected May 7, 2026 · 7 visits since December 2023

Licence typeRestaurant
Seats192
Risk levelRisk Level 2
LicenceSEA2612577
Grade history
APR 24
NOV 24
APR 25
NOV 25
MAY 26
▲ GETTING WORSE

5 inspections trending down, 25 points off where it started.

Worst finding on record
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 50f pepper jack cheese in prep reach in cooler, employee iced them down to 41f
High priority/03A-02-5/Corrected On-Site
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

7 visits, newest first

May 7, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

2 High priority3 Intermediate5 Basic
What the inspector wrote — 10 findings
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Faucet by mop sink, employee placed one
High priority/29-34-4/Corrected On-Site
Warewashing sanitizing solution exceeding the maximum concentration allowed. 2258 lactic acid, sink and surface sanitizer, in triple sink, employee diluted it to 1875
High priority/41-18-4/Corrected On-Site
Chemical test kit not used to ensure proper sanitization of equipment and utensils when using a chemical sanitizer. For triple sink, he is using them now
Intermediate/16-33-4
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink by upright warmer across oven, employee placed some
Intermediate/31B-02-4/Corrected On-Site
Show the remaining 6 findings ▾
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Pico de gallo made a bee days ago, employee wrote date on
Intermediate/02C-02-5/Corrected On-Site
Exhaust system operated with filters removed. No means to capture grease and/or condensation to prevent dripping. Gap in between them by fryers, employee fixed it
Basic/14-72-4/Corrected On-Site
Food storage container/container lid cracked or broken. Lid is cracked for cut onions, upright cooler by cook line, employee removed it
Basic/14-38-4/Corrected On-Site/Repeat Violation
In-use ice scoop stored on soiled surface between uses. Blue container with old build up, employee cleaned it
Basic/10-12-5/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of ice chute with grayish build up, employee cleaned it
Basic/23-03-4/Corrected On-Site/Repeat Violation
Old labels stuck to food containers after cleaning. On pico de gallo, removed old date
Basic/16-46-4/Corrected On-Site
The state's own report →
Nov 4, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 6 violations recorded, none serious enough to require a return visit.

2 High priority1 Intermediate3 Basic
Show 6 findings ▾
Dented/rusted cans present. See stop sale. One, employee placed it in office to exchange
High priority/01B-01-4/Corrected On-Site
Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. Feta cheese opened on 10/17, cooked corn open on 10/27, reach in cooler at front cook line, manager discarded them
High priority/01B-24-5/Corrected On-Site
Spray bottle containing toxic substance not labeled. Yellow substance by storage shelf next to triple sink, labeled cleaner by manager
Intermediate/41-17-4/Corrected On-Site/Repeat Violation
Food storage container/container lid cracked or broken. Container cracked for tater tot's in reach in freezer by cook line, front counter, manager changed container
Basic/14-38-4/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelves in produce walk in cooler has white build up
Basic/23-03-4
Wiping cloth sink and surface sanitizing solution not at proper minimum strength. 452 lactic accord, manager made new solutions, 1875 lactic acid
Basic/21-08-4/Corrected On-Site
Apr 28, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

2 High priority6 Intermediate2 Basic
Show 10 findings ▾
Toxic substance/chemical improperly stored. Cleaner hanging by clean utensils, manager moved it
High priority/41-10-4/Corrected On-Site
Wiping cloth sanitizer solution exceeds the maximum concentration allowed. 2258 ppm lactic acid, sink and surface sanitizer, in bucket, diluted to 1875ppm
High priority/41-27-4/Corrected On-Site
Chemical test kit not used to ensure proper sanitization of equipment and utensils when using a chemical sanitizer. Bucket
Intermediate/16-33-4
Handwash sink used for purposes other than handwashing. Folder with papers in hand sink at island, manager removed it
Intermediate/31A-11-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink at island, manager brought some
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. New manager, 3 weeks, he read it
Intermediate/11-26-1/Corrected On-Site
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked beets on Friday, employee dated it
Intermediate/02C-02-5/Corrected On-Site
Spray bottle containing toxic substance not labeled. Blue substance, by pizza area, manager labeled it cleaner
Intermediate/41-17-4/Corrected On-Site
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Above utensils, employee moved it
Basic/12B-07-4/Corrected On-Site
Single-service articles improperly stored. Napkins and cups in storage area, manager placed them on shelf
Basic/25-05-4/Corrected On-Site
Nov 21, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Nov 13, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 7 recorded, 4 high priority.

4 High priority1 Intermediate2 Basic
Show 7 findings ▾
Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Dish machine at 154f, explained manual sanitation
High priority/22-45-4/Warning
Heat strip failed to turn black to indicate the sanitization temperature of 160 degrees Fahrenheit was achieved on the dish surface and/or high temperature holding thermometer did not reach 160F. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired. Thermometer reading 154f
High priority/22-57-6/Warning
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 50f pepper jack cheese in prep reach in cooler, employee iced them down to 41f
High priority/03A-02-5/Corrected On-Site
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. For sausage at cook line, front counter, employee entire time on
High priority/03F-02-5/Corrective Action Taken
No paper towels or mechanical hand drying device provided at handwash sink. Employee brought a roll, hand sink in buffet island
Intermediate/31B-02-4/Corrected On-Site
Food storage container/container lid cracked or broken. Lid cracked for cut lettuce, employee changed it
Basic/14-38-4/Corrected On-Site
Reuse of single-service or single-use articles. Employee washed grapes and strawberries and placed them in same containers that came in, she stated she washed the container, explained to her and she changed containers
Basic/25-32-4/Corrected On-Site
Apr 26, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority0 Intermediate5 Basic
Show 5 findings ▾
Bowl or other container with no handle used to dispense food. On chocolate powder, storage area, employee removed it
Basic/14-01-5/Corrected On-Site
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. By dish machine
Basic/36-34-5
Single-service articles not stored inverted or protected from contamination. Plates in storage room, inverted by manager
Basic/25-06-4/Corrected On-Site/Repeat Violation
Wet wiping cloth not stored in sanitizing solution between uses. On prep area, manager placed it in bucket,
Basic/21-12-4/Corrected On-Site
Working containers of food removed from original container not identified by common name. Brown powder, employee wrote name, chocolate
Basic/02D-01-5/Corrected On-Site
Dec 12, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 10 violations recorded, none serious enough to require a return visit.

3 High priority2 Intermediate5 Basic
Show 10 findings ▾
Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. She cracked eggs and grabbed toast, explained to her and she washed hands, discarded toast
High priority/12A-27-4/Corrected On-Site
Toxic substance/chemical improperly stored. Cleaner by pepper grinder, deli paper and food box, employee moved it
High priority/41-10-4/Corrected On-Site
Wiping cloth sanitizer solution exceeds the maximum concentration allowed. 3010 ppm lactic acid at prep front counter area, employee diluted it to 1875ppm lactic acid
High priority/41-27-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. Hand sink in buffet island, mgr placed some
Intermediate/31B-02-4/Corrected On-Site
No soap provided at handwash sink. Hand sink in buffet island, mgr placed some
Intermediate/31B-03-4/Corrected On-Site
Food storage container/container lid cracked or broken. Lid is broken for sugar, bulk container in storage
Basic/14-38-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelf in walk in cooler
Basic/23-03-4/Repeat Violation
Reach-in cooler interior/shelves have accumulation of soil residues. Upright cooler by cook line
Basic/22-16-4
Single-service articles not stored inverted or protected from contamination. Lids in storage area, mgr inverted them
Basic/25-06-4/Corrected On-Site
Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed lettuce in mango on top of container with cut onions, upright cooler, mgr rearranged
Basic/08B-17-4/Corrected On-Site

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.