SOUTHERN CHARM FOODS
3566 ST AUGUSTINE RD, Jacksonville FL 32207
Last inspected Apr 23, 2024 · 10 visits since July 2023
□ Not on the state's active licence list
This licence isn't in DBPR's current active file, which usually means the business has closed, been sold, or let the licence lapse. Everything below belongs to this licence, not to whoever may be trading here now. The history stays public because it is a public record.
SEP 23
APR 24
Roach activity present as evidenced by live roaches found. 15 live roaches underneath front counter close by where foods are placed for buffet, 1 live roach under hands sink at cook line, and 5 live roaches crawling on wall at triple sink room, 1 live roach on wall in ladies bathroom and 2 live roach crawling on floor in dining room
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
4 cases · $6,499
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2021004240 | Nov 10, 2020 | Sep 10, 2021 | $1,599 |
| 5--2019055803 | Oct 22, 2019 | May 25, 2021 | $500 |
| 5--2018062796 | Nov 29, 2018 | Jan 29, 2019 | $400 |
| 5--2014050730 | Nov 25, 2014 | Feb 12, 2015 | $4,000 |
Inspection history
10 visits, newest first
Apr 23, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Apr 16, 2024Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 2 violations recorded, 1 high priority.
1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Displayed food not properly protected from contamination. Breads and sauces not under sneeze guard
Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Hand sink at cook line is not draining
Apr 2, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 24 violations recorded, 3 high priority.
3 High priority9 Intermediate12 Basic
Show 24 findings ▾
Displayed food not properly protected from contamination. Breads and sauces not under sneeze guard
Employee switched from working with raw food to ready-to-eat food without washing hands. Employee grabbed raw fish then opened lid for cooked food, explained to him and he washed hands
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shelled eggs on shelf above cheese, employee rearranged
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Gave one
Food-contact surface soiled with food debris, mold-like substance or slime. Fryer baskets
Handwash sink removed from food preparation/dishwashing area. Must be reinstalled in the same location where removed. Hand sink at cook line is not draining
Handwash sink used for purposes other than handwashing. Spray bottle in hand sink by triple sink, employee moved it
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Chlorine
No probe thermometer provided to measure temperature of food products.
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Gave him one to fill up
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Ladies restroom
Spray bottle containing toxic substance not labeled. Chlorine, label by employee, in hand sink by triple sink
Current Hotel and Restaurant license not displayed.
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open drink by cook line and by triple sink, discarded
Floor area(s) covered with standing water. By triple sink, from clean water leak by water heater
Floor soiled/has accumulation of debris. By fryer
Food stored on floor. Spice by cook line, manager placed it on shelf
Hole in or other damage to wall. By bbq pit
Hood filter missing from automatic fire suppression/exhaust system. One
No Heimlich maneuver/choking sign posted. Gave one
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hand sink stand at cook line
Thawed portions of raw animal food rose above 41 degrees Fahrenheit for more than 4 hours (including all time for preparation, thawing and subsequent cooking or cooling combined) while being thawed under running water. Raw shrimp, 70f explained to him and he placed them in freezer
Water leaking from pipe and/or faucet/handle. Clean water pipe by water heater is leaking
Wiping cloth chlorine sanitizing solution not at proper minimum strength. 0 ppm in bucket
Nov 8, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Sep 21, 2023Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Only employee here for more than 2 months, owner could not find it
Sep 14, 2023Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 3 violations recorded, 1 high priority.
1 High priority1 Intermediate1 Basic
Show 3 findings ▾
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Faucet by triple sink
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Only employee here for more than 2 months, owner could not find it
No mop sink or curbed cleaning facility provided at establishment. Has a mop sink outside but the sewer pipe is missing, employee couldn't find it
Sep 7, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 27 violations recorded, 3 high priority.
3 High priority8 Intermediate16 Basic
Show 27 findings ▾
Displayed food not properly protected from contamination. A couple of dishes with food not under sneeze guard, employee pushed them under
Employee used tobacco, ate, or drank then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Mgr ate a bite then put on gloves and grabbed raw shrimp, explained to him and he washed hands
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Faucet by triple sink
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Gave one
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Chlorine
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. Owner could not find it
No probe thermometer provided to measure temperature of food products.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Only employee here for more than 2 months, owner could not find it
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. No body has proof of training
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Gave one to fill up
Spray bottle containing toxic substance not labeled. Windex under hand sink at cook line
Cove molding at floor/wall juncture broken/missing. By ladies rest
Dead roaches on premises. One by ladies restroom, clean up by employee
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open drink, cook line
Employee with no hair restraint while engaging in food preparation. Employee scooping sauces
Floor area(s) covered with standing water. By water heater, drip from clean water pipe
Floor soiled/has accumulation of debris. By fryer and triple sink
Hole in or other damage to wall. On wall by window, front counter
Hood filter missing from automatic fire suppression/exhaust system. One missing
No Heimlich maneuver/choking sign posted.
No mop sink or curbed cleaning facility provided at establishment. Has a mop sink outside but the sewer pipe is missing, employee couldn't find it
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Sneeze guard, counter around hand sink and stand for hand sink, exterior of fryer, shelf by water heater
Plumbing system in disrepair. Hand sink draining slowly at cook line, employee fixed it
Reach-in cooler interior/shelves have accumulation of soil residues. Reach in cooler by triple sink
Wall not smooth, nonabsorbent and easily cleanable in food preparation, food storage, warewashing areas or bathroom. Panel peeling off by frier
Wall soiled with accumulated grease, food debris, and/or dust. By fryer
Water leaking from pipe and/or faucet/handle. Faucet at hand sink, cook line, also clean water pipe by microwave and also pipe under triple sink
Jul 6, 2023□ Emergency Order Callback CompliedComplaint Investigation (Partial)
A return visit. The problems from the previous inspection had been dealt with.
1 High priority0 Intermediate2 Basic
Show 3 findings ▾
Operating with an expired Division of Hotels and Restaurants license. On 6/1/23
Hole in or other damage to wall. Wall panel is peeling by front window and by fryer, also by triple sink, and a hole on wall by upright cooler in dish washing area
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Kitchen prep tables are dirty underneath and on shelf under table, hand sink counters underneath is dirty, wood ledge by buffet table is dirty, exterior of fryer by pipes is dirty
Jul 5, 2023■ Emergency Order Callback Not CompliedComplaint Investigation (Partial)
A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 5 violations recorded, 2 high priority.
2 High priority0 Intermediate3 Basic
Show 5 findings ▾
Operating with an expired Division of Hotels and Restaurants license. On 6/1/23
Roach activity present as evidenced by live roaches found. 15 live roaches underneath front counter close by where foods are placed for buffet, 1 live roach under hands sink at cook line, and 5 live roaches crawling on wall at triple sink room, 1 live roach on wall in ladies bathroom and 2 live roach crawling on floor in dining room
Dead roaches on premises. 2 dead roaches on wall by water heater and 2 dead roaches underneath front counter where the buffet is set
Hole in or other damage to wall. Wall panel is peeling by front window and by fryer, also by triple sink, and a hole on wall by upright cooler in dish washing area
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Kitchen prep tables are dirty underneath and on shelf under table, hand sink counters underneath is dirty, wood ledge by buffet table is dirty, exterior of fryer by pipes is dirty
Jul 1, 2023■ Emergency Order Callback Not CompliedComplaint Investigation (Partial)
A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 6 violations recorded, 3 high priority.
3 High priority0 Intermediate3 Basic
Show 6 findings ▾
Operating with an expired Division of Hotels and Restaurants license. On 6/1/23
Roach activity present as evidenced by live roaches found. 15 live roaches underneath front counter close by where foods are placed for buffet, 1 live roach under hands sink at cook line, and 5 live roaches crawling on wall at triple sink room, 1 live roach on wall in ladies bathroom and 2 live roach crawling on floor in dining room
Roach excrement and/or droppings present. Underneath the front counter and underneath the hand sink stand by cook line
Dead roaches on premises. 2 dead roaches on wall by water heater and 2 dead roaches underneath front counter where the buffet is set
Hole in or other damage to wall. Wall panel is peeling by front window and by fryer, also by triple sink, and a hole on wall by upright cooler in dish washing area
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Kitchen prep tables are dirty underneath and on shelf under table, hand sink counters underneath is dirty, wood ledge by buffet table is dirty, exterior of fryer by pipes is dirty
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.