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ST AUGUSTINE HOTEL & SUITES

475 COMMERCE LAKE DR, Saint Augustine FL 32095 · 904.940.9500

Last inspected Aug 20, 2026 · 12 visits since August 2023

Licence typeRestaurant
Seats48
Risk levelRisk Level 2
LicenceSEA6502292
Grade history
OCT 24
MAR 25
JUL 25
FEB 26
AUG 26
≈ ERRATIC

5 inspections, swinging between C and F. Consistency is the problem here, not any single visit.

Worst finding on record
Live, small flying insects found. In dry storage, observed 6 live flying insects.
High priority/35A-02-8/Warning
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

12 visits, newest first

Aug 20, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 19, 2026Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 14 recorded, 4 high priority.

4 High priority3 Intermediate7 Basic
Show 14 findings ▾
Live, small flying insects found. In dry storage, observed 6 live flying insects.
High priority/35A-02-8/Warning
Stop Sale issued on time/temperature control for safety food due to temperature abuse. At cook line in flip top reach-in cooler, cheese (44F - Cold Holding). Employee stated item in cooler since yesterday. Ambient temperature 48f. At cook line in under counter reach-in cooler, cheese (44F - Cold Holding); bacon (46F - Cold Holding); French toast wash (46F - Cold Holding). Employee stated items in cooler since yesterday. Ambient temperature 45f.
High priority/01B-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At cook line in flip top reach-in cooler, cheese (44F - Cold Holding). Employee stated item in cooler since yesterday. Ambient temperature 48f. At cook line in under counter reach-in cooler, cheese (44F - Cold Holding); bacon (46F - Cold Holding); French toast wash (46F - Cold Holding). Employee stated items in cooler since yesterday. Ambient temperature 45f.
High priority/03A-02-5/Warning
Toxic substance/chemical improperly stored. At wait station handwash, 3 chemical spray bottles stored on prep table. Employee removed chemicals.
High priority/41-10-4/Corrected On-Site
Handwash sink used for purposes other than handwashing. At dish area, 2 globe style light covers stored in handwash sink. Employee removed covers.
Intermediate/31A-11-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. At dish area and wait station handwash sinks, paper towels not available.
Intermediate/31B-02-4/Repeat Violation
Spray bottle containing toxic substance not labeled. At wait station, spray bottle identified as degreaser not labeled.
Intermediate/41-17-4
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. At cook line, under counter reach-in cooler has ambient temperature of 45f, fan not turning.
Basic/14-74-7
Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line, wall by metal fan has dust build up. At cook line, floor under equipment has build up,of grease and debris. In walk-in cooler, fan covers have build up of dust/mold-like substance.
Basic/36-73-4/Repeat Violation
Food stored on floor. Multiple food items in walk-in cooler, walk-in freezer and dry storage area stored on floor. Employee stated delivery was made yesterday.
Basic/08B-38-4
Ice buildup in reach-in freezer and/or walk-in freezer. At cook line, ice buildup in bottom of reach-in freezer.
Basic/14-69-4
Interior of oven/microwave has accumulation of black substance/grease/food debris. At cook line, interior of microwave soiled with food residue.
Basic/22-08-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, fan on top shelf has dust build up.
Basic/23-03-4/Repeat Violation
Standing water in bottom of reach-in-cooler. In flip top reach-in cooler, standing water in bottom section of cooler.
Basic/29-49-6
Apr 13, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Feb 9, 2026Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 9 recorded, 1 high priority.

1 High priority6 Intermediate2 Basic
Show 9 findings ▾
Displayed food not properly protected from contamination. Various dry food toppings for oatmeal/yogurt and tray of butter at buffet area not stored under sneeze guard, items moved under guard.
High priority/08B-02-4/Corrected On-Site
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Open container of milk in walk in cooler, per employee milk was opened 3 days ago.
Intermediate/02C-03-5
Employee has not received adequate training related to their assigned duties as evidenced by lack of general knowledge in performing their assigned duties. Per new employee working breakfast buffet all food items are taken back to walk in cooler after service has ended and per general manager the standard procedure is to go by time control procedures and discarded all time/temperature controlled for safety foods after breakfast service.
Intermediate/53B-15-4
Food-contact surface soiled with food debris, mold-like substance or slime. Interior of microwave on cook line has a build up of food debris. Blade of can opener on table by walk in cooler has a build up debris.
Intermediate/22-02-4
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Per general manager they have all new staff and no one is a certified food manager
Intermediate/53A-07-6/Warning
No paper towels or mechanical hand drying device provided at handwash sink. At hand wash station in ware washing area.
Intermediate/31B-02-4/Repeat Violation
No soap provided at handwash sink. At hand wash station in server area near ice machine.
Intermediate/31B-03-4/Repeat Violation
Floor soiled/has accumulation of debris. Under ovens on cook,one has a build up of grease and food debris. In walk in cooler and walk in freezer under racks have a build up of dried up liquid and food debris. Under all equipment at bar has a build up of
Basic/36-73-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of ice machine in kitchen has a build up of lime scale. Fan covers of condenser in walk in cooler has a build up of mold like substance. Fans over cook line have a build up of dust.
Basic/23-03-4
Jul 14, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jul 9, 2025Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Nonexempt fish offered raw or undercooked has not undergone proper parasite destruction. Fish must be fully cooked or discarded. Establishment offers salmon undercooked, but does not have any proof of parasite destruction available. Non-exempt fish may not be served raw or undercooked. Consumer Advisory must be in place.
High priority/01D-01-5/Warning/Return visit Jul 9, 2025 · Operator emailed and called representative for US Foods, but did not hear a response. They called today and representative from US Foods stated they will contact them as soon as possible. Time Extended
Jul 8, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 10 recorded, 3 high priority.

3 High priority5 Intermediate2 Basic
Show 10 findings ▾
Food with mold-like growth. See stop sale. Package of sliced provolone cheese in small reach in cooler on cook line.
High priority/01B-07-4
Nonexempt fish offered raw or undercooked has not undergone proper parasite destruction. Fish must be fully cooked or discarded. Establishment offers salmon undercooked, but does not have any proof of parasite destruction available. Non-exempt fish may not be served raw or undercooked. Consumer Advisory must be in place.
High priority/01D-01-5/Warning
Operating with an expired Division of Hotels and Restaurants license. Expired 6/1/2025
High priority/50-17-3
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. For all buffet items, manager filled out written procedures during inspection.
Intermediate/03F-10-5/Corrected On-Site/Repeat Violation
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. At hand wash station in server area, furthest from kitchen. At hand wash station in ware washing area.
Intermediate/31B-05-4/Repeat Violation
Soap dispenser at handwash sink not working/unable to dispense soap. At hand wash station in ware washing area. At both hand wash stations in server area in kitchen.
Intermediate/31B-06-4
Spray bottle containing toxic substance not labeled. Spray bottle with blue liquid in server area.
Intermediate/41-17-4
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Shut off at hand wash station in server area, furthest from kitchen area.
Intermediate/27-16-4
Floor soiled/has accumulation of debris. Under equipment on cook line. Along wall on other side of make line in corner of kitchen. Under equipment at bar area.
Basic/36-73-4
Single-service articles improperly stored. Uncovered, not in use, coffee filters sitting out in server area in kitchen. Multiple boxes of single use items in storage area attached to dining area on floor.
Basic/25-05-4
May 28, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Mar 25, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 21 violations recorded, 2 high priority.

2 High priority11 Intermediate8 Basic
Show 21 findings ▾
Displayed food not properly protected from contamination. Breads at buffet line not under sneeze guard protection. Moved by manager. Unprotected Apples at buffet line. In basketball on top of shelf. Moved by manager.
High priority/08B-02-4/Corrective Action Taken
Presence of insects, rodents, or other pests. Tiny insects in soda nozzle at bar. Person In Charge had equipment cleaned.
High priority/35A-09-4/Corrective Action Taken/Repeat Violation/Admin Complaint
Food-contact surface soiled with food debris, mold-like substance or slime. Soiled soda nozzle at bar.
Intermediate/22-02-4/Repeat Violation
Handwash sink not accessible for employee use at all times. Blocked Hand Wash Sink by wait-station. Cleared by manger.
Intermediate/31A-09-4/Corrected On-Site
Manager or person in charge lacking proof of food manager certification. No proof of Certified Food Manager
Intermediate/53A-01-7/Warning
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No Quaternary ammonium test strips available.
Intermediate/16-37-1/Repeat Violation
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine.
Intermediate/16-62-1/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at wait-station Hand Wash Sink.
Intermediate/31B-02-4
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. No written procedures for Time Temperature Controlled for Safety items at buffet line.
Intermediate/03F-10-5/Repeat Violation
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Towel dispenser not functioning.
Intermediate/31B-05-4
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of training for some employees.
Intermediate/53B-13-5
Self-service salad bar/buffet not provided with proper dispensing utensils. No tongs for bread items at buffet line.
Intermediate/08B-03-4/Repeat Violation
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. No Hot water at wait-station Hand Wash Sink. Supply to Faucet turned off.
Intermediate/27-16-4
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4
Carbon dioxide/helium tanks not adequately secured. Unsecured CO2 tank/s at kitchen by walk in cooler.
Basic/51-11-4
Drain cover(s) missing. Missing drain cover at mop sink.
Basic/29-18-4
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee cell phone on prep table. Moved by manager.
Basic/40-06-5/Corrected On-Site
In-use ice scoop stored on soiled surface between uses. Ice scoops on top of dusty ice machine. Moved by manager.
Basic/10-12-5/Corrected On-Site
Interior of oven/microwave has accumulation of black substance/grease/food debris. Soiled interior of microwave. Kitchen.
Basic/22-08-4
Interior of refrigerator or freezer in disrepair/has exposed insulation. Walk in freezer gasket torn at base of door.
Basic/14-36-5
Old labels stuck to food containers after cleaning. Old labels on exterior of cleaned containers. Dry rack.
Basic/16-46-4
Oct 28, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 12 violations recorded, none serious enough to require a return visit.

2 High priority7 Intermediate3 Basic
Show 12 findings ▾
Presence of insects, rodents, or other pests. 2 ants on prep table in kitchen by walk in cooler door.
High priority/35A-09-4
Stop Sale issued due to food not being in a wholesome, sound condition. 11 packages of vacuum package raw salmon fully thawed out inside packages.
High priority/01B-13-4
Food-contact surface soiled with food debris, mold-like substance or slime. Blade of can opener on table by cook line in kitchen.
Intermediate/22-02-4
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Manager not able to locate any test strips
Intermediate/16-37-1
No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. Manager not able to locate any measuring device.
Intermediate/16-62-1
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Written procedures not completely filled out, procedures filled out during inspection.
Intermediate/03F-10-5/Corrected On-Site
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. At hand wash station in server area. At hand wash station on cook line.
Intermediate/31B-05-4/Repeat Violation
Self-service salad bar/buffet not provided with proper dispensing utensils. Missing utensils for all bread items at buffet, tongs provided.
Intermediate/08B-03-4/Corrected On-Site
Soap dispenser at handwash sink not working/unable to dispense soap. At hand wash station in server area.
Intermediate/31B-06-4
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. 11 packages of vacuum package raw salmon fully thawed out inside packages.
Basic/06-09-1
Floor soiled/has accumulation of debris. Under equipment on cook line. Under equipment at bar area.
Basic/36-73-4
Unwashed fruits/vegetables stored with ready-to-eat food. Boxes of unwashed pepper, cucumbers, and tomatoes stored over multiple bottles of dressing in walk in cooler.
Basic/08B-17-4
Feb 28, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

1 High priority3 Intermediate3 Basic
Show 7 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. individual butters (72F - Cold Holding) sitting out on buffet area, per manager they do not discarded them at the end of the buffet, manager placed butter on time control and will discarded after breakfast buffet.
High priority/03A-02-5/Corrective Action Taken
Handwash sink not accessible for employee use at all times. In server area, blocked by warming rack, rack moved.
Intermediate/31A-09-4/Corrected On-Site
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. At hand wash station in server station. Also no paper towels at hand wash station on cook line, manager provided paper towels.
Intermediate/31B-05-4/Corrective Action Taken
Spray bottle containing toxic substance not labeled. Spray bottle with yellow liquid in server area on table.
Intermediate/41-17-4/Repeat Violation
Food stored on floor. Multiple boxes on floor in walk in freezer.
Basic/08B-38-4
No handwashing sign provided at a hand sink used by food employees. At hand wash station in server area, sign does not tell employees to wash hands.
Basic/31B-04-4
Stored food not covered. Apples on buffet line for customer self service are not wrapped.
Basic/08B-12-5
Aug 24, 2023Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate2 Basic
Show 5 findings ▾
Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In the reach in freezer on the main cook line opened bag of raw frozen chicken over open bag of frozen ready to eat fries. Operator switched the storage levels of the reach in freezer.
High priority/08A-02-6/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Drink dispenser nozzles in the waitstation area have build up of residue.
Intermediate/22-02-4/Repeat Violation
Spray bottle containing toxic substance not labeled. Bottle of windex at the bar area with no legible product labeling. Operator relabeled the chemical spray bottle.
Intermediate/41-17-4/Corrected On-Site
Ice buildup in reach-in freezer and/or walk-in freezer. Walk in freezer door has build up of ice around the door seal.
Basic/14-69-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in cooler door gasket has build up of mold like substance.
Basic/23-03-4/Repeat Violation

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.