SUBWAY
5351 NORMANDY BLVD, Jacksonville FL 32205 · 214-402-3723
Last inspected Jul 14, 2026 · 9 visits since January 2024
JAN 24
JAN 25
OCT 25
JAN 26
JUL 26
▲ GETTING WORSE
5 inspections, one direction. The current grade is the worst on record.
Live, small flying insects found. One flying insect on prep line.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
9 visits, newest first
Jul 14, 2026Call Back - Admin. complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 0 violations recorded.
0 High priority0 Intermediate0 Basic
Jul 13, 2026Administrative complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 10 violations recorded, 3 high priority.
3 High priority2 Intermediate5 Basic
Show 10 findings ▾
Live, small flying insects found. One flying insect on prep line.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut tomato (49F - Cold Holding); cut spinach (50F - Cold Holding); cut lettuce (52F - Cold Holding) food items stored in display case where sandwiches are prepped.
Toxic substance/chemical improperly stored. Clear sanitizer solution stored in spray bottle next to meat and cheese slicer.
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ One manager certification provided- employee no longer work at this location.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No employee training provided at inspection.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Two employee beverages stored on prep table when not in use.
Exterior door has a gap at the threshold that opens to the outside. Gap underneath back door of establishment.
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Light cover missing in dry storage area.
Walk-in cooler/freezer shelves with rust that has pitted the surface. Rust on walk in cooler shelf.
Water leaking from pipe and/or faucet/handle. Water leaking from faucet at triple sink.
Mar 31, 2026□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jan 29, 2026Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 8 recorded, 1 high priority.
1 High priority3 Intermediate4 Basic
Show 8 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. spinach (48F - Cold Holding); cut lettuce (46F - Cold Holding); cut tomato (45F - Cold Holding)food items were stored in flip top cooler since a few minutes after 9am time 12:30pm suggested to manager to put food items into the walk in freezer to rapidly cool. Food temps at end of inspection all food items are 43F or below
Handwash sink does not have enough water pressure to properly wash hands. At hand sink under paper towel dispenser lowest to prep line.
Handwash sink not accessible for employee use at all times. Roll of pepperoni and salami stored in hand wash sink. Employee removed food items from hand sink.
No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ No certified food manager certificate provided at inspection
Accumulation of dead or trapped birds, insects, rodents, or other pests, in control devices. Dead roaches on sticky trap. Near water heater.
Exterior door has a gap at the threshold that opens to the outside. Back door.
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Light cover missing in dry storage area.
Water leaking from pipe and/or faucet/handle. Faucet leaking at triple sink.
Oct 14, 2025□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Oct 7, 2025Warning IssuedComplaint Investigation
Violations found and a warning issued, with a return visit required. 10 recorded, 1 high priority.
1 High priority0 Intermediate9 Basic
Show 10 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. chicken (48F - Cold Holding); ham (50F - Cold Holding); turkey (53F - Cold Holding); roast beef (53F - Cold Holding); tuna (48F - Cold Holding); shredded cheese (49F - Cold Holding); steak (50F - Cold Holding) food items were stored in flip top cooler display case. Cooler Display case was turned off at time of inspection. Employee turned on cooler display case during inspection.
Cardboard box used as garbage container. Cardboard box used as a garbage can Near triple sink.
Cutting board has cut marks and is no longer cleanable. Cut marks on long white cutting boards.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage on prep table in back of restaurant.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees jacket and sweater stored on shelf work dry storage condiments
Employee with ineffective hair restraint while engaging in food preparation. Head band not restraining hair on employee preparing food items.
Equipment in poor repair. Cracked see thru door on bread warmer.
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior of microwave is soiled with food debris.
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. In storage area above dry storage food items.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled black debris on counter where drink dispensers and tea urns are stored.
Mar 18, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jan 13, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 5 recorded.
0 High priority1 Intermediate4 Basic
Show 5 findings ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No employee training provided at inspection
Cutting board has cut marks and is no longer cleanable. Cut marks on cutting boards at veggie station
Garbage on the ground and/or pad around dumpster. Garbage on ground around dumpster
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Light cover missing in dry storage area
Open dumpster lid.
Jan 18, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 11 violations recorded, none serious enough to require a return visit.
0 High priority5 Intermediate6 Basic
Show 11 findings ▾
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written procedures provided, emailed manager clean up procedures
Food-contact surface soiled with food debris, mold-like substance or slime. Stained cutting boards on prep line
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. New employees working less than one month with out employee reporting form, emailed form to manager during inspection
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Dispenser by prep line
Spray bottle containing toxic substance not labeled. Unlabeled bottle with Clear solution stored on bottom of storage shelf
Ceiling tile missing. Multiple ceiling tiles missing above walk in cooler and storage area
Ceiling/ceiling tile shows damage or is in disrepair. Water damage on several ceiling tiles
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Dusty ceiling and vents
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee jacket and purse stored on top of dry storage items
Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave is soiled with food debris
Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Light cover missing near triple sink
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.