SUGAR FACTORY AMERICAN BRASSERIE
4910 BIG ISLAND DR, Jacksonville FL 32246
Last inspected Jun 12, 2026 · 25 visits since August 2023
□ Not on the state's active licence list
This licence isn't in DBPR's current active file, which usually means the business has closed, been sold, or let the licence lapse. Everything below belongs to this licence, not to whoever may be trading here now. The history stays public because it is a public record.
APR 25
APR 25
JUL 25
JAN 26
JUN 26
≈ ERRATIC
5 inspections, swinging between A and F. Consistency is the problem here, not any single visit.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cooked rice (72F - Hot Holding) on side of stove. Operator stated employee used it at lunch and didn't put back on warmer. Operator requested employee heat it back up.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
25 visits, newest first
Jun 12, 2026Emergency Order Callback Time ExtensionComplaint Investigation (Partial)
A return visit. The problems were not fixed yet and the kitchen was given more time.
2 High priority2 Intermediate3 Basic
What the inspector wrote — 7 findingsThe state's own report →
Live, small flying insects found Observed 35 live flying insects in the following areas: 20 in warewashing area 4 in prep area 7 in bar area 2 near mop sink 2 in dry food storage area
Rodent activity present as evidenced by rodent droppings found. Observed 52 rodent droppings in the following areas: 14 on blue rolling cart under dry food storage shelf 16 under linen shelf near walk-in-cooler 2 in dry food storage shelf on tray with can of evaporated milk 30 under triple sink 1 under coffee brewer in dessert making area 1 under flat bread toaster
Handwash sink not accessible for employee use at all times. Observed hand wash sink in prep area and in dessert make station not accessible/ not working. Operator stated sinks leaking so they turned them off.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed no hot water at any hand wash sink or triple sink in establishment. Ambient temperature of water 75F-78F
Show the remaining 3 findings ▾
Ceiling tile missing. Observed two ceiling tiles on front service line missing.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed mold like substance on two ceiling tiles above soda dispenser on front service line. Also, multiple ceiling tiles in warewashing, prep area and cook line dusty.
Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed side door in prep area and back door unable to fully closed and vermin present.
Jun 10, 2026■ Emergency Order Callback Not CompliedComplaint Investigation (Partial)
A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 7 violations recorded, 2 high priority.
2 High priority2 Intermediate3 Basic
Show 7 findings ▾
Live, small flying insects found Observed 35 live flying insects in the following areas: 20 in warewashing area 4 in prep area 7 in bar area 2 near mop sink 2 in dry food storage area
Rodent activity present as evidenced by rodent droppings found. Observed 52 rodent droppings in the following areas: 14 on blue rolling cart under dry food storage shelf 16 under linen shelf near walk-in-cooler 2 in dry food storage shelf on tray with can of evaporated milk 30 under triple sink 1 under coffee brewer in dessert making area 1 under flat bread toaster
Handwash sink not accessible for employee use at all times. Observed hand wash sink in prep area and in dessert make station not accessible/ not working. Operator stated sinks leaking so they turned them off.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed no hot water at any hand wash sink or triple sink in establishment. Ambient temperature of water 75F-78F
Ceiling tile missing. Observed two ceiling tiles on front service line missing.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed mold like substance on two ceiling tiles above soda dispenser on front service line. Also, multiple ceiling tiles in warewashing, prep area and cook line dusty.
Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed side door in prep area and back door unable to fully closed and vermin present.
Jun 9, 2026■ Emergency Order Callback Not CompliedComplaint Investigation (Partial)
A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 9 violations recorded, 3 high priority.
3 High priority2 Intermediate4 Basic
Show 9 findings ▾
Live, small flying insects found Observed 35 live flying insects in the following areas: 20 in warewashing area 4 in prep area 7 in bar area 2 near mop sink 2 in dry food storage area
Rodent activity present as evidenced by rodent droppings found. Observed 52 rodent droppings in the following areas: 14 on blue rolling cart under dry food storage shelf 16 under linen shelf near walk-in-cooler 2 in dry food storage shelf on tray with can of evaporated milk 30 under triple sink 1 under coffee brewer in dessert making area 1 under flat bread toaster
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. butter, vanilla ice cream mix, sliced American cheese, turkey deli meat (51F-53F - Cold Holding) in walk-in-cooler. Operator opened inner walk in freezer door to help chill walk-in-cooler. Operator stated they have already made arrangements for someone to work on cooler. Also, cooked chicken wings, half and half, sliced cheddar cheese, raw beef (47F-53F - Cold Holding) in bottom reach-in cooler at closed end of cook line. Operator stated cooler working fine earlier. Operator asked to place items in cooler that is able to maintain temperature of 41F and below to chill foods. Also, sliced provolone cheese, raw beef (60F-63F - Cold Holding) in in drawers below grill. Employee stated the drawer was opened during lunch. Operator stated she will ensure drawers stay closed.
Handwash sink not accessible for employee use at all times. Observed hand wash sink in prep area and in dessert make station not accessible/ not working. Operator stated sinks leaking so they turned them off.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed no hot water at any hand wash sink or triple sink in establishment. Ambient temperature of water 75F-78F
Ceiling tile missing. Observed two ceiling tiles on front service line missing.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed mold like substance on two ceiling tiles above soda dispenser on front service line. Also, multiple ceiling tiles in warewashing, prep area and cook line dusty.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Observed fan in walk-in-cooler making loud noise and missing fan guard. Ambient temperature of walk-in-cooler 55F. Operator had employee open inner walk in freezer door to help chill walk-in-cooler. Also, reach-in cooler at closed end of cook line next to hand wash sink unable to maintain temperature of 41F and below. Ambient temperature 52F. Observed gaskets torn in disrepair and door bounces back open when closed.
Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed side door in prep area and back door unable to fully closed and vermin present.
Jun 8, 2026■ Emergency order recommendedComplaint Investigation (Partial)
Ordered shut on the spot. 21 violations recorded, 6 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.
6 High priority6 Intermediate9 Basic
Show 21 findings ▾
Live, small flying insects found Observed 35 live flying insects in the following areas: 20 in warewashing area 4 in prep area 7 in bar area 2 near mop sink 2 in dry food storage area
Operating with an expired Division of Hotels and Restaurants license. Establishment observed preparing, serving, or selling food to customers with an expired license. Establishment license expired 6-1-26
Rodent activity present as evidenced by rodent droppings found. Observed 52 rodent droppings in the following areas: 14 on blue rolling cart under dry food storage shelf 16 under linen shelf near walk-in-cooler 2 in dry food storage shelf on tray with can of evaporated milk 30 under triple sink 1 under coffee brewer in dessert making area 1 under flat bread toaster
Stop Sale issued due to food not being in a wholesome, sound condition. Observed three packs of commercially packaged salmon in reach in cooler on cook line stating for salmon to be removed from packaging prior to thawing. See Stop Sale
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. butter, vanilla ice cream mix, sliced American cheese, turkey deli meat (51F-53F - Cold Holding) in walk-in-cooler. Operator opened inner walk in freezer door to help chill walk-in-cooler. Operator stated they have already made arrangements for someone to work on cooler. Also, cooked chicken wings, half and half, sliced cheddar cheese, raw beef (47F-53F - Cold Holding) in bottom reach-in cooler at closed end of cook line. Operator stated cooler working fine earlier. Operator asked to place items in cooler that is able to maintain temperature of 41F and below to chill foods. Also, sliced provolone cheese, raw beef (60F-63F - Cold Holding) in in drawers below grill. Employee stated the drawer was opened during lunch. Operator stated she will ensure drawers stay closed.
Wiping cloth sanitizer solution exceeds the maximum concentration allowed. Observed Sanitizer Bucket (Chlorine 200+ppm) in bar area. Operator added more water to dilute sanitizer solution. Retest at 100ppm.
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Observed Anibal Rosales Escobar 1-9-21 CFM certification expired in January 2026
Food-contact surface soiled with food debris, mold-like substance or slime. Observed both ice chutes in large ice machine soiled.
Handwash sink not accessible for employee use at all times. Observed hand wash sink in prep area and in dessert make station not accessible/ not working. Operator stated sinks leaking so they turned them off.
Handwash sink used for purposes other than handwashing. Observed hand wash sink in warewashing area used to dump ice.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink on cook line. Operator replenished paper towels.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Observed no hot water at any hand wash sink or triple sink in establishment. Ambient temperature of water 75F-78F
Ceiling tile missing. Observed two ceiling tiles on front service line missing.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed mold like substance on two ceiling tiles above soda dispenser on front service line. Also, multiple ceiling tiles in warewashing, prep area and cook line dusty.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Observed fan in walk-in-cooler making loud noise and missing fan guard. Ambient temperature of walk-in-cooler 55F. Operator had employee open inner walk in freezer door to help chill walk-in-cooler. Also, reach-in cooler at closed end of cook line next to hand wash sink unable to maintain temperature of 41F and below. Ambient temperature 52F. Observed gaskets torn in disrepair and door bounces back open when closed.
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Observed three packs of commercially packaged salmon in reach in cooler on cook line stating for salmon to be removed from packaging prior to thawing. See Stop Sale
Equipment in poor repair. Observed gaskets torn on two reach-in coolers on cook line.
Floor area(s) covered with standing water. Observed standing water on floor in bar area and in dessert making station.
In-use tongs stored on equipment door handle between uses. Observed two pairs of tongs hanging on stove handle on cook line.
Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed side door in prep area and back door unable to fully closed and vermin present.
Water leaking from pipe and/or faucet/handle. Observed pipes leaking at hand wash sink in bar area, prep area, warewashing area and on cook line.
Apr 20, 2026□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Mar 18, 2026Call Back - Extension given, pendingComplaint Investigation
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Establishment charging automatic gratuity without properly disclosing the information on the menu and the bill. Observed mandatory 3% service charge to all checks and 17% service charge for large parties of 6 and more on bill but not listed on menus.
Jan 12, 2026Administrative complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 21 violations recorded, 5 high priority.
5 High priority3 Intermediate13 Basic
Show 21 findings ▾
Dented/rusted cans present. See stop sale. Observed can of marinara sauce dented and crimped around rim of can. See stop sale.
Live, small flying insects found Observed three flying insects in the following areas: one in bar area, one in warewashing area and one near soda machine at front service area.
Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Observed raw chicken stored over partially cooked chicken wings in walk-in-cooler. Operator removed chicken wings to properly store.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed calamari, raw salmon (44F - Cold Holding) in walk-in-cooler. Operator stated employee had it out earlier. Operator stated he will have it stay in cooler to chill. Retempedmboth foods at end,of inspection at 41F-43F. Also, cooked chicken, cooked chicken wings, Alfredo sauce (49F-52F - Cold Holding) on cook line on top of flip top reach-in cooler across from grill. Items were stored on top of ice. Discussed with operator to place pans deeper into ice so that ice surrounds pan. Operator placed pans deeper into ice to chill foods.,retempedmatmend,of inspection and chicken wings and raw chicken at 41F, Alfredo sauce at 46F
Toxic substance/chemical improperly stored. Observed spray bottle of cleaner stored next to butter alternative oil on shelf next to grill. Operator removed spray bottle of cleaner to properly store.
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Observed Justin CFM certificate expired 12/2025.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at two hand wash sinks on cook line and no paper towels at hand wash sink in service area near women's restroom.
No soap provided at handwash sink. Observed no soap at hand wash sink on cook line near dessert station.
Bowl or other container with no handle used to dispense food. Observed bowl without handle used to dispense flour in prep area. Operator removed bowl.
Ceiling tile missing. Observed two ceiling tiles on front service line pushed aside. Operator stated an electrician is coming to work on some electrical issues.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Multiple plates and bowls on clean storage shelf in warewashing area not inverted/ protected.
Equipment in poor repair. Observed torn gasket on reach-in cooler across from bread storage on cook line.
Establishment charging automatic gratuity without properly disclosing the information on the menu and the bill. Observed mandatory 3% service charge to all checks and 17% service charge for large parties of 6 and more on bill but not listed on menus.
Floor area(s) covered with standing water. Observed standing water on floor in warewashing area.
Food stored on floor. Observed sealed boxes of food on floor in walk-in-cooler. Also, multiple containers of oil stored on floor under triple sink.
Hole in or other damage to wall. Observed two holes in wall near side service area near women's restroom.
Ice buildup in reach-in freezer and/or walk-in freezer. Observed ice buildup up on walls and ceiling in walk in freezer.
Missing partition and/or door for bathroom with more than 1 toilet facility. Observed door in men's restroom in disrepair/ pulled off. Operator stated it happened over the weekend.
Plumbing system in disrepair. Observed plumbing at hand wash sink in dessert making station in disrepair. Pipe is disconnected and flowing into a bucket. Operator stated the one pipe is clogged and waiting for it to be repaired.
Reach-in cooler interior/shelves have accumulation of soil residues. Observed interior of multiple reach-in coolers and reach-in cooler drawers on cook line soiled.
Working containers of food removed from original container not identified by common name. Observed multiple containers of white substance removed from original packaging in prep area. Operator labeled containers of flour.
Jul 30, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jul 29, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 27 violations recorded, 5 high priority.
5 High priority7 Intermediate15 Basic
Show 27 findings ▾
Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touching cell phone and then handled clean utensils without washing hands. Discussed with operator.
Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 6-1-25
Raw animal food stored over/not properly separated from ready-to-eat food. Raw salmon stored over ready to eat orange slices and vegetables in walk-in-cooler.
Stop Sale issued due to food not being in a wholesome, sound condition. Raw salmon thawed and still in package in walk-in-cooler with a label indicating keep frozen, and remove from package to thaw. See stop sale.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef, sliced cheddar cheese, sliced pepper jack cheese (45F-47F - Cold Holding) in reach-in cooler drawers below grill. Operator stated items went in cooler today. Operator removed TCS foods and placed in nearby cooler to chill. Also, cooked chicken, raw sausage (51F - Cold Holding) in reach-in cooler across from stove. Operator stated items placed in cooler today. Operator removed foods and placed in nearby cooler to chill. Also, milk (48F - Cold Holding) at dessert making station. Employee left milk on counter after making desserts earlier. Operator placed milk back in reach-in cooler to chill.
Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Manager on duty for 7 months without being a certified food manager.
Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute at large ice machine soiled. Also, multiple cutting boards at reach-in coolers soiled/ stained. Also, underside area of nozzle at cappachino machine in dessert making station.
Handwash sink used for purposes other than handwashing. Hand wash sink in dessert making station used to store ice cream utensils. Operator removed utensils from hand wash sink.
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ No CFM on duty when 4 or more employees working.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in back service station in dining area near restroom and none at hand wash sink on cook line across from kitchen entry area.. Operator replenished paper towels at both hand wash sinks.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Person in charge unable to provide proof of employee food safety training.
No soap provided at handwash sink. No soap at hand wash sink in back service station in dining area near restroom, none at hand wash sink on cook line across from kitchen entry area, and none at one hand wash sink on right in women's restroom. Operator replenished soap at all hand wash sinks.
Bowl or other container with no handle used to dispense food. Bowl without handle used to dispense flour in prep area. Operator removed bowl from container of flour.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean bowls and plates on clean storage shelf in warewashing area not inverted/ protected.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler on cook line across from grill unable to maintain temperature of 41F and below. Ambient temperature 51F. Observed mass of ice in back interior of cooler and torn gasket on door.
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Raw salmon thawed and still in package in walk-in-cooler with a label indicating keep frozen, and remove from package to thaw. See stop sale.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal belonging stored on cutting board on cook line. Operator removed cell phone.
Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf in warewashing area and stacked clean glasses at bar area unable to properly air dry
Equipment in poor repair. Gasket on reach-in cooler across from stove torn. Also, top drawer of reach-in cooler drawers below grill missing handle and not aligned properly push drawer in properly.
Floor soiled/has accumulation of debris. Floor in walk in freezer soiled.
Food stored on floor. Two containers of ice cream in walk in freezer and container of mayo in plastic container in prep area stored on floor.
Hole in or other damage to wall/ ceiling. Hole in wall in back service station in dining area near restroom. Also, one ceiling tile at end of front service line has hole.
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in walk in freezer on walls and fan area.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Multiple utensils stored in standing water on stove with water at 90F
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Also, exterior of large ice machine door soiled.
Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Water at hand wash sink at closed end of cook line slow to drain.
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer Bucket (Quaternary 0ppm) at end of front service station next to soda machine. Operator emptied bucket.
Jul 29, 2025□ Call Back - CompliedComplaint Investigation (Partial)
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jun 23, 2025Call Back - Extension given, pendingComplaint Investigation (Partial)
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Ceiling tile missing. Multiple ceiling tiles missing at front service station and one in back above CO2 tanks. Operator stated the AC's have been repaired that caused the ceiling tiles to get wet and come down. Operator stated they are working on having multiple ceiling tiles replaced on front service line.
Apr 23, 2025Warning IssuedComplaint Investigation (Partial)
Violations found and a warning issued, with a return visit required. 1 recorded.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Ceiling tile missing. Multiple ceiling tiles missing at front service station and one in back above CO2 tanks. Operator stated the AC's have been repaired that caused the ceiling tiles to get wet and come down. Operator stated they are working on having multiple ceiling tiles replaced on front service line.
Apr 10, 2025Inspection Completed - No Further ActionComplaint Investigation (Partial)
Met inspection standards. 1 violations recorded, none serious enough to require a return visit.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Ceiling tile missing. Multiple ceiling tiles missing at front service station. Operator stated that the AC was leaking and the ceiling tiles were removed. The AC in the area of front service line is no longer in use until repaired. Once repaired the ceiling tiles will be replaced.
Jan 2, 2025□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate1 Basic
Show 1 finding ▾
Plumbing system in disrepair. Plumbing at hand wash sink in ice cream making station in disrepair.
Dec 30, 2024Call Back - Admin. complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 3 violations recorded, 1 high priority.
1 High priority0 Intermediate2 Basic
Show 3 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked noodles, Alfredo sauce, raw beef, cooked chicken wings, cooked rice (44F-46F - Cold Holding); in walk-in-cooler. Operator stated prep person was in and out of cooler and may have left the door opened. Also, raw beef burger, bleu cheese crumbles, sliced cheddar cheese (46F-47F - Cold Holding) in reach-in cooler drawers below grill. Operator stated the cook that stocked items in drawer wasn't aware that the reach-in cooler drawers are not able to maintain temperature of 41F and below. Items were placed in cooler about an hour prior. Operator removed foods and placed in nearby reach-in cooler to chill. Also, cut lettuce, cut cabbage, (46F - Cold Holding); house made pico, butter, shredded cheese in top of reach-in cooler on cook line next to dessert area. Operator stated there should have been ice put in bottom to chill foods. Operator replenished ice to chill foods.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 47F. Observed torn gasket on drawers. Also, open top of two reach-in coolers on cook line 50F-54F. Operator filled with ice to bring down temperature.
Plumbing system in disrepair. Plumbing at hand wash sink in ice cream making station in disrepair.
Dec 27, 2024Call Back - Admin. complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 4 violations recorded, 2 high priority.
2 High priority0 Intermediate2 Basic
Show 4 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked noodles, Alfredo sauce, raw beef, cooked chicken wings, cooked rice (44F-46F - Cold Holding); in walk-in-cooler. Operator stated prep person was in and out of cooler and may have left the door opened. Also, raw beef burger, bleu cheese crumbles, sliced cheddar cheese (46F-47F - Cold Holding) in reach-in cooler drawers below grill. Operator stated the cook that stocked items in drawer wasn't aware that the reach-in cooler drawers are not able to maintain temperature of 41F and below. Items were placed in cooler about an hour prior. Operator removed foods and placed in nearby reach-in cooler to chill. Also, cut lettuce, cut cabbage, (46F - Cold Holding); house made pico, butter, shredded cheese in top of reach-in cooler on cook line next to dessert area. Operator stated there should have been ice put in bottom to chill foods. Operator replenished ice to chill foods.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 47F. Observed torn gasket on drawers. Also, open top of two reach-in coolers on cook line 50F-54F. Operator filled with ice to bring down temperature.
Plumbing system in disrepair. Plumbing at hand wash sink in ice cream making station in disrepair.
Dec 19, 2024Administrative complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 19 violations recorded, 3 high priority.
3 High priority8 Intermediate8 Basic
Show 19 findings ▾
Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Employee wearing gloves while using her cell phone, went into walk-in-cooler and grabbed container of food without washing hands and changing gloves. Discussed with operator and operator spoke with employee.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked noodles, Alfredo sauce, raw beef, cooked chicken wings, cooked rice (44F-46F - Cold Holding); in walk-in-cooler. Operator stated prep person was in and out of cooler and may have left the door opened. Also, raw beef burger, bleu cheese crumbles, sliced cheddar cheese (46F-47F - Cold Holding) in reach-in cooler drawers below grill. Operator stated the cook that stocked items in drawer wasn't aware that the reach-in cooler drawers are not able to maintain temperature of 41F and below. Items were placed in cooler about an hour prior. Operator removed foods and placed in nearby reach-in cooler to chill. Also, cut lettuce, cut cabbage, (46F - Cold Holding); house made pico, butter, shredded cheese in top of reach-in cooler on cook line next to dessert area. Operator stated there should have been ice put in bottom to chill foods. Operator replenished ice to chill foods.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Mark, General Manager, CFM card expired in August 2024.
Food-contact surface soiled with food debris, mold-like substance or slime. Multiple portable cutting boards on cook line soiled/ stained. Also, blade of can opener and blade of slice soiled. Also, ice chute area of large ice machine soiled.
Handwash sink used for purposes other than handwashing. Hand wash sink on cook line used to store sanitizer bucket. Also, employee used hand wash sink in middle of cook line to rinse out dish.
No soap provided at handwash sink. No soap at hand wash sink on cook line and also no soap at front service station near women's restroom.
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Paper towels at hand wash sink in warewashing unable to dispense. Operator stated it needs new batteries.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator only able to provide four employees food safety certificates. Several employees employed more than 60 days without proof of food safety training.
Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored on cart in warewashing area. Employee labeled spray bottle of cleaner.
Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at hand wash sink on front service line.
Bowl or other container with no handle used to dispense food. Bowl without handle used to dispense panko and flour.
Ceiling tile missing. Multiple ceiling tiles missing in ceiling above soda box shelf. Also, hole in wall in front service station near women's restroom.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 47F. Observed torn gasket on drawers. Also, open top of two reach-in coolers on cook line 50F-54F. Operator filled with ice to bring down temperature.
Equipment in poor repair. Gasket on reach-in cooler drawers below grill torn. Also, gasket on reach-in cooler across from grill torn. Also, hand wash sink in women's restroom cracked.
Food stored on floor. Multiple soda boxes stored on floor next to soda rack.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils in front of grill stored in container of standing water of 78F. Operator placed container on grill to heat water.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets on multiple reach-in coolers on cook line soiled. Also, gasket on walk-in-cooler soiled.
Plumbing system in disrepair. Plumbing at hand wash sink in ice cream making station in disrepair.
Nov 22, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Nov 12, 2024Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Observed employee using high temperature dish machine to sanitize but not working properly. At 125F and 127F at second run.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Back flow preventer installed incorrectly at mop sink splitter. Should be installed on non-chemical side of splitter
Nov 6, 2024Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 19 recorded, 6 high priority.
6 High priority1 Intermediate12 Basic
Show 19 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Observed employee using high temperature dish machine to sanitize but not working properly. At 125F and 127F at second run.
Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee handling soiled equipment and then clean equipment at warehouse washing area without washing hands
Stop Sale issued on time/temperature control for safety food due to temperature abuse. White rice, yellow rice and pinto beans (75-78F - Hot Holding), stored in steam table on cook line since 11am with unit turn off and not water in unit. Stop sale issued. Manager discarded.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter (45F - Cold Holding), stored in flip top cooler on far end of cook line, place there 12pm. Moved by manager into walk in cooler. cheese (46F - Cold Holding); raw beef (47F - Cold Holding), stored in grill reach in cooler holding cabinet. Cheese is above fill line. Raw beef drawer slightly open. Manager removed access cheese and place in cooler.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. White rice, yellow rice and pinto beans (75-78F - Hot Holding), stored in steam table on cook line since 11am with unit turn off and not water in unit. Stop sale issued. Manager discarded.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Back flow preventer installed incorrectly at mop sink splitter. Should be installed on non-chemical side of splitter
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Some employees hired over 60 days with no proof of training
Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. Above dry storage area on front line station
Ceiling tile missing. Some ceiling tile in kitchen area.
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee preparing food with watch on wrist
Exterior door has a gap at the threshold that opens to the outside Gap over back kitchen door with visible sun light
Floor area(s) covered with standing water. On floor on cook line and at ice cream station due to slow drain
Food stored on floor. Case of food stored on floor in walk in cooler. Employee properly stored
Ice buildup in reach-in freezer and/or walk-in freezer. On walk in Freezer floor
In-use utensil stored in standing water less than 135 degrees Fahrenheit. In use utensils at ice cream station in 77F standing water
Insect control device installed over food preparation area. Bug light over prep table with microwave in kitchen area
Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior microwave on cook line soiled
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of cooking equipment with grease build up
Plumbing system in disrepair. Hand wash sink pipe in disrepair at ice cream station
Apr 27, 2024□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Mar 1, 2024Call Back - Extension given, pendingComplaint Investigation
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority1 Intermediate1 Basic
Show 2 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting boards at reach-in cooler at end of cookline soiled/ stained. Also, soda gun and holsters in bar area soiled. Also, ice chute area in large ice machine soiled. Mixing bowl at mixer in prep area has accumulation of debris.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 52F. Observed torn gasket on drawer.
Feb 27, 2024Administrative complaint recommendedComplaint Investigation
Referred for a formal case, which can lead to a fine. 19 violations recorded, 6 high priority.
6 High priority5 Intermediate8 Basic
Show 19 findings ▾
Dented/rusted cans present. See stop sale. Large can of marinara on can shelf dented and crimped on seam and middle of can. Stop sale.
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm) in bar area. Observed all three hoses hooked up to rinse additive only. No chlorine present, verified not a high temp machine
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut tomatoes (42F - Cold Holding); cut lettuce (43F - Cold Holding); house made Alfredo sauce (40F - Cold Holding) in reach-in cooler drawers below grill. Drawers unable to maintain temperature of 41F and below. Operator stated items were placed in cooler drawer this morning when they opened at 11a. Operator removed tCS foods and placed in nearby cooler to chill. Also, heavy whipping cream (62F - Cold Holding); raw beef (50F - Cold Holding) in bottom of reach-in cooler next to reach in freezer. Operator stated employee had items out during lunch. Operator stated he will make sure items stay in cooler to chill.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cooked rice (72F - Hot Holding) on side of stove. Operator stated employee used it at lunch and didn't put back on warmer. Operator requested employee heat it back up.
Toxic substance/chemical improperly stored. Open Container of bleach stored next to open box of white chocolate chips on dry food storage shelf. Operator removed container of bleach.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Container of milk in bar area opened two days ago per bartender not date marked. Bartender date marked milk.
Equipment drain line draining into handwash sink. Drain line for ice cream scoop dipper well draining into hand wash sink at dessert end of cookline. Also, Hand wash sink in front service station on side of dining area used for dumping. Evidence of food debris in sink basin and drain area.
Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting boards at reach-in cooler at end of cookline soiled/ stained. Also, soda gun and holsters in bar area soiled. Also, ice chute area in large ice machine soiled. Mixing bowl at mixer in prep area has accumulation of debris.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at end of kitchen and also no paper towels at handwash sink in prep area. Operator replenished paper towels at hand wash sink.
No soap provided at handwash sink. No soap at hand wash sink in middle of cookline.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior bin of large ice machine soiled.
Bowl or other container with no handle used to dispense food. Bowl without handle used to dispense cooked pasta on cookline in reach-in cooler. Operator removed bowl.
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler drawers below grill unable to maintain temperature of 41F and below. Ambient temperature 52F. Observed torn gasket on drawer.
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Raw commercially packaged salmon with label indicating removed from packaging to thaw still in sealed package.
Equipment in poor repair. Gasket on reach-in cooler drawer below grill torn.
Food stored on floor. Multiple sealed boxes of fries stored on floor In walk in freezer. Also, box with potatoes stored on floor in prep area.
Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up on shelving and around fan in walk in freezer.
Water leaking from pipe and/or faucet/handle. Hand wash sink in middle of cookline leaking. Also, hand wash sink at end of cookline by dessert cabinet has faucet leaking.
Aug 25, 2023□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Aug 22, 2023Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 25 violations recorded, 8 high priority.
8 High priority6 Intermediate11 Basic
Show 25 findings ▾
Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee engaging in food preparation touch phone and continued to engage in food preparation. Spoke to person in charge regarding hand washing.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect in bar area.
Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw shell eggs over butter in reach in cooler at the end of cook line. Observed in walk-in cooler Raw chicken stored over ready to eat pasta. Employee removed and stored properly.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Observed hash browns being held hot at 78F. See stop Sale. Employee stated was made at time of open.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed cut tomatoes at 50F on the flip top cooler. The cooler is cooled with ice and observed that ice was not touching pan of tomatoes. Employee placed more ice in cooler. Took second temperature of tomatoes at 42F.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed chicken wings, chicken strips and Hamburger meat at 109F-116F being held hot in free standing hot cabinet. Employee removed and reheated to 165F. Spoke to person in charge and until the holding cabinet is working properly they will use time control on everything store in holding cabinet Person in charge completed time control document during inspection.
Toxic substance/chemical improperly stored. Observed spray bottle with cleaning solution stored on table next to food and single service items. Person in charge moved and stored properly.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Observed splitter installed at mop sink and no back flow device on non chemical side of splitter.
Certified Food Manager or person in charge lacks knowledge of foodborne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items. Observed person in charge unable to answer questions regarding foodborne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items. Inspector provided copy of Big 6 Foodborne Illnesses.
Food-contact surface soiled with food debris, mold-like substance or slime. Observed Blenders and waffle makers soiled on table in preparation area.
Handwash sink not accessible for employee use at all times. Observed spoon in hand washing sink on cook line. Employee removed spoon from sink.
Manager or person in charge lacking proof of food manager certification. Observed establishment lacking proof of food manager certification.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed No proof of required state approved employee training provided for any employees.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Observed house made macaroni and cheese without date marking. Employee stated macaroni and cheese was made 2 days ago.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Observed interior of ice machine soiled near chute of unit.
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed multiple air vents and ceiling tiles throughout kitchen soiled.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed clean dishes not inverted stored on clean drying rack.
Dishmachine not washing/rinsing properly. Must wash, rinse and sanitize all dishware, equipment and utensils in three-compartment sink until dishmachine is functioning properly. Observed Dishmachine at 0ppm not sanitizing all dish ware properly.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee drink stored on clean prep table on cook line. Employee removed and stored properly.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee store phone on flip top cooler on cook line. Employee removed and stored properly.
Food stored on floor. Observed open case of onion rings stored on floor of walk-in cooler.
In-use tongs stored on equipment door handle between uses. Observed Tongs held on oven located on cook line. Observed knives stored next to wall and hand sink located at the end of cook line. Employee removed and stored properly.
No Heimlich maneuver/choking sign posted. Observed establishment without choking poster.
No copy of latest inspection report available. Observed establishment without last inspection available.
No handwashing sign provided at a hand sink used by food employees. Observed multiple hand washing sinks without hand washing signs.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.