Eat SafelyIn Florida
Home/Jacksonville/SURESTAY HOTEL BY BEST WESTERN JACKSONVILLE SOUTH

SURESTAY HOTEL BY BEST WESTERN JACKSONVILLE SOUTH

5018 UNIVERSITY BLVD W, Jacksonville FL 32216 · 904.731.0800

Last inspected Aug 22, 2025 · 4 visits since August 2023

Licence typeRestaurant
Seats16
Risk levelRisk Level 1
LicenceSEA2614904
Grade history
AUG 23
JUL 24
AUG 25
▼ IMPROVING

3 inspections, climbing. The current grade is the best on record.

Worst finding on record
Dead roaches on premises. Observed 2 dead roaches and 5 dead flying insects inside shelf in door of fridge. Employee cleaned
Basic/35A-03-4/Corrected On-Site/Warning
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

3 cases · $1,800

CaseViolation dateFinal orderAmount
5--2019059003Nov 4, 2019Dec 17, 2019$800
5--2019008379Jan 11, 2019Mar 21, 2019$400
5--2017030119Jun 23, 2017Aug 2, 2017$600

Inspection history

4 visits, newest first

Aug 22, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

0 High priority2 Intermediate5 Basic
What the inspector wrote — 8 findings
No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink in kitchen area. Employee provided. Bathroom in dining area with no paper towel
Intermediate/31B-02-4/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has new food service employee with no form completed
Intermediate/11-26-1
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Bathroom door for employees to use in dining area not self closing
Basic/32-04-4
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone and purse stored on dry storage shelf near equipment's
Basic/40-06-5
Show the remaining 4 findings ▾
Floor tiles missing and/or in disrepair. In front of hand wash sink and three compartment sink in kitchen area
Basic/36-17-5/Repeat Violation
No conspicuously located ambient air temperature thermometer in holding unit. In glass reach in cooler in buffet area
Basic/05-09-4/Repeat Violation
Wet mop not stored in a manner to allow the mop to dry. In kitchen area stored in bucket
Basic/42-01-4
Use of cooking equipment producing grease laden vapors/smoke with no hood suppression system installed. Notified Fire AHJ. For reporting purposes only. Operator has flat top grill in kitchen with no hood suppression system
/45-04-4/Repeat Violation
The state's own report →
Jul 10, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 9 violations recorded, none serious enough to require a return visit.

1 High priority2 Intermediate6 Basic
Show 10 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Employees raw shell eggs stored over restaurant butter packets in reach in cooler in kitchen area.
High priority/08A-05-6
Handwash sink used for purposes other than handwashing. Bowl stored in hand wash sink
Intermediate/31A-11-4/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at hand wash sink in kitchen area
Intermediate/31B-02-4/Repeat Violation
Employee personal food not properly identified and segregated from food to be served to the public. Employees raw shell eggs stored over restaurant butter packets in reach in cooler in kitchen area.
Basic/08B-49-4
Floor tiles missing and/or in disrepair. In front of hand wash sink in kitchen area
Basic/36-17-5/Repeat Violation
Ice buildup in reach-in freezer and/or walk-in freezer. In small glass reach in cooler at buffet area
Basic/14-69-4/Repeat Violation
Light shield damaged/in disrepair. Missing light shield over flat top grill on wall in kitchen area
Basic/38-01-4/Repeat Violation
No conspicuously located ambient air temperature thermometer in holding unit. In small glass reach in cooler in buffet area
Basic/05-09-4/Repeat Violation
Water leaking from pipe and/or faucet/handle. Pipe under hand wash sink in kitchen area leaking
Basic/29-11-4
Use of cooking equipment producing grease laden vapors/smoke with no hood suppression system installed. Notified Fire AHJ. For reporting purposes only. Operator has flat top grill in kitchen area used to prepare eggs and sausage patties with no hood suppression system
/45-04-4
Aug 22, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Aug 17, 2023Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 14 violations recorded, 3 high priority.

3 High priority6 Intermediate5 Basic
Show 14 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter packets, cream cheese, liquid eggs and milk (47-50F - Cold Holding), all items stored in double door upright reach in cooler in back kitchen area. Stored overnight but employee going in and out of unit. Ambient temperature at 41F. Employee sealed door tighter
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Time/temperature control for safety food held using time as a public health control not discarded at the end of the 4-hour/6-hour period. See stop sale. Operator has Time/Temperature Control for Safety (Potentially Hazardous) Foods for butter packets, yogurt and cream cheese in small glass reach in cooler at buffet area and not discarded at 9:30am time frame but place back in kitchen reach in cooler. Reviewed with person in charge and items were discarded
High priority/03F-04-5/Corrected On-Site/Warning
Toxic substance/chemical improperly stored. Bottle of sanitizer stored next to clean equipments on shelf in kitchen. Employee removed
High priority/41-10-4/Corrected On-Site/Warning
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided operator with Clean-Up of Vomiting and Diarrheal Events handout
Intermediate/11-27-4/Corrected On-Site
Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Manager Niravkumar Patel with expired manager certification 3-24-20 and there is no other certified manager for this establishment
Intermediate/53A-03-7/Warning
Handwash sink used for purposes other than handwashing. Plastic cup in hand wash sink at ware washing area. Employee removed
Intermediate/31A-11-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink at ware washing area. Employee provided
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
No probe thermometer provided to measure temperature of food products. Operator has no probe thermometer
Intermediate/05-08-4/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Discussed and provided the Employee Health Reporting Agreement form during the inspection.
Intermediate/11-26-1/Corrective Action Taken
Dead roaches on premises. Observed 2 dead roaches and 5 dead flying insects inside shelf in door of fridge. Employee cleaned
Basic/35A-03-4/Corrected On-Site/Warning
Floor tiles missing and/or in disrepair. Floor tile missing near three compartment sink area
Basic/36-17-5/Repeat Violation
Ice buildup in reach-in freezer and/or walk-in freezer. Ice build up in glass door reach in freezer at buffet area. Employee cleaned
Basic/14-69-4/Corrected On-Site/Repeat Violation
Light shield damaged/in disrepair. Missing light shield on wall over flat top grill in kitchen
Basic/38-01-4
No conspicuously located ambient air temperature thermometer in holding unit. In buffet area reach in glass cooler In back reach in cooler
Basic/05-09-4/Repeat Violation

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.