TERRACE SUITES
1 TIAA BANK FIELD DR, Jacksonville FL 32202 · 904.633-6362
Last inspected Nov 16, 2025 · 7 visits since September 2023
NOV 23
SEP 24
NOV 24
SEP 25
NOV 25
▼ IMPROVING
5 inspections trending up, 23 points better than where it started.
Live, small flying insects found Observed two flying insects near soda gun at middle bar. Operator had employee clean and disinfect soda gun area.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
7 visits, newest first
Nov 16, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
3 High priority1 Intermediate3 Basic
What the inspector wrote — 7 findingsThe state's own report →
Establishment operating with no potable running water. Observed no running water at portable hand wash sink at meat and cheese station. Observed water and pump at hand wash sink was turned off. Operator turned water and pump on at hand wash sink.
Live, small flying insects found Observed two flying insects near soda gun at middle bar. Operator had employee clean and disinfect soda gun area.
Toxic substance/chemical improperly stored. Observed bucket of sanitizer solution stored next to single use plastic wrap in prep area. Also, observed spray bottle containing toxic substance stored next to single use paper towels in cabinet below hand wash sink. Also, spray bottle of cleaner stored next to box of gloves at carving station. Operator removed sanitizer bucket and spray bottles of cleaners to properly store.
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink at pasta station. Operator replenished paper towels.
Show the remaining 3 findings ▾
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed multiple water containers on shelf above triple sink. Operator removed to properly store.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed gasket on walk-in-cooler soiled.
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Observed Sanitizer Bucket (Quaternary 0ppm) at pizza station. Operator remade sanitizer solution stored solution and retested at 200ppm.
Sep 21, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 5 violations recorded, 3 high priority.
3 High priority1 Intermediate1 Basic
Show 5 findings ▾
Self-service salad bar/buffet lacking adequate sneezeguards or other proper protection from contamination. Installed sneezeguards are too high, not providing adequate protection. Staff lowered all guards.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Sushi at buffet being held on time controls has no time marking. Employee states sushi brought out 15 minutes prior and marked time on chart.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non-chemical side of added splitter with attached hose on mop sink. Operator removed splitter.
Handwash sink used for purposes other than handwashing. Observed ice in handwash sink by dishroom.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Open employee beverage on prep table. Employee discarded beverage.
Nov 10, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 2 violations recorded, 1 high priority.
1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Self-service salad bar/buffet lacking adequate sneezeguards or other proper protection from contamination. One item, sushi tray, on display with no sneeze guard. Existing guard was moved by customer. Manager moved it back.
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle at bar. Sanitizer. Moved by manager.
Sep 18, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Sep 15, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 8 violations recorded, 2 high priority.
2 High priority2 Intermediate4 Basic
Show 9 findings ▾
Self-service bar/buffet lacking adequate sneezeguards or other proper protection from contamination. Multiple self service stations in terrace level with no sneeze guards or adequate protection.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Shrimp in bar for garnish at 56F. Item held in plastic cup on ice. Person in charge moved to reach in cooler to rapidly chill.
Handwash sink used for purposes other than handwashing. Ice observed in back hand wash sink by ice machine.
Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Raw sushi items not indicated as raw on sushi menu at sushi service bar.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior of ice machine with mold like substance on ceiling.
Bowl or other container with no handle used to dispense food. Cup with no handle used as scoop for sugar. Person in charge removed.
Food being prepared outside. Observed hot dogs and hamburgers being prepared on grill outside Terrace suites under a tent. Person in charge stopped service dismantled station during inspection.
Time/temperature control for safety food thawed in an improper manner. Ice cream base thawing in standing water. Person in charge turned on cold water during inspection.
Propane tank (larger than 2.7 lb. water capacity/1 lb. gas capacity) located inside of the building. For reporting purposes only. Observed propane tank in back storage room.
Nov 19, 2023Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 12 violations recorded, none serious enough to require a return visit.
5 High priority3 Intermediate4 Basic
Show 12 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Temperature 120). Operator called maintenance and found breaker tripped. Reran dishmachine and retested temperature at 165F
Food with mold-like growth. See stop sale. 10 hot dogs and 10 sausages in reach-in cooler near prep table had mold like growth on them See Stop Sale
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One flying insect observed in warewashing area. Also, one flying insect observed in food and utensil storage area.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Multiple hot and cold buffet tables missing time marks. TPHC paperwork lacking specific time filled in on what time frame is used. Operator filled in TPHC time frame.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. Operator called maintenance and had vacuum breaker installed during this inspection.
Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute of large ice machine soiled.
Handwash sink used for purposes other than handwashing. Hand wash sink in East bar used to store a block of ice. Employee removed block of ice from hand wash sink.
Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored in cabinet near large ice machine. Operator labeled spray bottle of cleaner.
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal belonging stored on top of wrapped single use cups at East Bar. Employee removed purse to properly store. Also, employee personal belonging stored on top of bag in box soda at center bar. Operator removed employee bag to properly store.
Floor area(s) covered with standing water. Standing water on floor near Ice machine.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Also, gasket on four door reach-in sushi cooler soiled.
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer Bucket (Quaternary 0ppm) in carving buffet station, shrimp station buffet, and pasta buffet station. Operator had employee remake sanitizer solution and retested 200ppm
Sep 24, 2023Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
1 High priority1 Intermediate5 Basic
Show 7 findings ▾
Self-service salad bar/buffet lacking adequate sneezeguards or other proper protection from contamination. No sneeze guards in Sushi area, burger area and dessert area. Employee provided sneeze guards
Handwash sink used for purposes other than handwashing. Hand sink used as a Dump sink in bar area, oranges and cherries in hand sink
Carbon dioxide/helium tanks not adequately secured. Co2 tanks not secured, manager put chain around tanks
Floor area(s) covered with standing water. Standing water on floor Near ice machine
Ice scoop handle in contact with ice. Handle of ice scoop stored in drink ice. Employee properly stored scoop
Single-service articles improperly stored. Single service Cups in bar area, employee properly stored cups
Wiping cloth sanitizing solution stored on the floor. Wiping cloth solution stored on floor, employee properly stored sanitizing solution
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.