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TRUE FOOD KITCHEN

5205 BIG ISLAND DR, Jacksonville FL 32246 · 904-956-9333

Last inspected Jul 7, 2026 · 9 visits since September 2023

Licence typeRestaurant
Seats251
Risk levelRisk Level 2
LicenceSEA2614074
Grade history
DEC 24
MAR 25
AUG 25
FEB 26
JUL 26
▼ IMPROVING

5 inspections trending up, 36 points better than where it started.

Worst finding on record
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One flying insect in mop sink area.
High priority/35A-02-6
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

9 visits, newest first

Jul 7, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 17 violations recorded.

0 High priority5 Intermediate12 Basic
What the inspector wrote — 17 findings
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided DBPR handout during inspection
Intermediate/11-27-4/Corrected On-Site
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Manager Josh Meiergerd with expired manager certification 6-7-26
Intermediate/53A-03-7
Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Manager Will D hired over 30 days with no proof of manager certification
Intermediate/53A-04-6
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has total of 15 food handler employees and unable to provide proof of 8 hired over 60 days. Manager stated copy of each employee training certificate for proof is on computer but computer is not working to show information
Intermediate/53B-02-5/Repeat Violation/Admin Complaint
Show the remaining 13 findings ▾
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Observed blanched fries (51F - Cold Holding) in kitchen with time mark but no paperwork provided. Provided blank Time paperwork to manager
Intermediate/03F-10-5
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Main ice machine in kitchen with black mold like build up on interior shield. Employee cleaned
Basic/22-20-5/Corrected On-Site/Repeat Violation
Ceiling tile missing. At ware washing area
Basic/36-36-4
Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Multiple ceiling vents in kitchen
Basic/36-34-5
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee personal bag stored next to food tortilla wrap on cook line. Moved by manager.
Basic/40-06-5/Corrected On-Site
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee in prep area preparing food with bracelet on wrist
Basic/13-07-4
Employee with no beard guard/restraint while engaging in food preparation. Employee on cook line with facial beard preparing food with no beard guard
Basic/13-04-4
Equipment in poor repair. Some reach in cooler drawer handle in disrepair on cook line
Basic/14-11-5
Food storage container/container lid cracked or broken. Roasted mushrooms stored in storage container that is cracked in walk in cooler on shelf
Basic/14-38-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Some reach in cooler gaskets soiled on cook line
Basic/23-03-4/Repeat Violation
Open dumpster lid. In back gated area
Basic/33-16-4
Reach-in cooler interior/shelves have accumulation of soil residues. Interior bottom reach in cooler drawer on cook line soiled with old food debris
Basic/22-16-4
Working containers of food removed from original container not identified by common name. Container with white powdered substance not label in prep area on shelf. Manager stated it's flour
Basic/02D-01-5
The state's own report →
Feb 4, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 7 violations recorded.

0 High priority4 Intermediate3 Basic
Show 7 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute and surrounding area in large ice machine soiled. Also, blade of can opener in prep area soiled. Also, nozzle of hot water dispensers in service station in dining area soiled.
Intermediate/22-02-4/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink in prep area. Operator replenished paper towels.
Intermediate/31B-02-4/Corrected On-Site
No soap provided at handwash sink. Observed no soap at hand wash sink in prep area and in bar area. Operator replenished soap at both hand wash sinks.
Intermediate/31B-03-4/Corrected On-Site
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed multiple employees food safety training certificates expired in 2025.
Intermediate/53B-14-5/Repeat Violation/Admin Complaint
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Observed interior of ice bin in large ice machine soiled.
Basic/22-20-5
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed gasket on walk-in-coolers soiled. Also, multiple filters in hood area above grills, ovens, fryers on cook line soiled.
Basic/23-03-4/Repeat Violation
Plumbing system in disrepair. Observed one commode in women's restroom out of order/ in disrepair.
Basic/29-08-4
Aug 21, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 9 violations recorded, none serious enough to require a return visit.

3 High priority2 Intermediate4 Basic
Show 9 findings ▾
Live, small flying insects found Observed three flying insects in the following areas: One in bar area, one in baking area and one outside walk-in-cooler area. Operator tried killing flying insects when observed.
High priority/35A-02-7/Corrective Action Taken
Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. Triple Sink (Quaternary 0ppm). Operator stated he will call ecolab to have adjusted.
High priority/22-43-4
Toxic substance/chemical improperly stored. Sanitizer stored next to clean bowls in front prep area. Operator removed sanitizer to properly store.
High priority/41-10-4/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Nozzle on hot water machine on front service area soiled with debris. Also, multiple portable cutting boards on cook line and prep area soiled/ stained. Ice chute area in large ice machine soiled.
Intermediate/22-02-4
Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Multiple employees food safety training certifications expired between April 2025 and August 2, 2025
Intermediate/53B-14-5
Floor tiles missing and/or in disrepair. Multiple floor tiles on cook line and in warewashing area missing/ cracked/ in disrepair.
Basic/36-17-5
Fly sticky tape hanging over food/food preparation area/food-contact equipment. Fly tape hanging over prep table in back kitchen area. Employee removed tape to properly hang.
Basic/35B-08-4/Corrected On-Site
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets on multiple reach-in cooler drawers on cook line soiled. Also, multiple knobs/ dials on equipment on cook line soiled with debris.
Basic/23-03-4
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer Bucket (Quaternary 0ppm) Chef had employee remake solution and tested at 200ppm.
Basic/21-08-4/Corrected On-Site
Mar 4, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 8 violations recorded, 1 high priority.

1 High priority0 Intermediate7 Basic
Show 8 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw chicken at 47° drawer cooler. Seafood 46°. Drawer cooler. Per Person In Charge. Items placed about 11 am. Items iced down.
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink container on shelf by single service. Moved by manager.
Basic/12B-07-4/Corrected On-Site
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee jacket by single service. Moved by manager.
Basic/40-06-5
Employee with no beard guard/restraint while engaging in food preparation. No beard guard. Food service employee at bar.
Basic/13-04-4
Food stored on floor. Salt bags on floor for water softener. Moved by manager.
Basic/08B-38-4/Corrected On-Site
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Scoops in standing water 81°. Moved by manager.
Basic/10-07-4/Corrected On-Site
Standing water in bottom of reach-in-cooler. Standing water in walk in cooler. By door.
Basic/29-49-6
Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Slow draining Hand Wash Sink. Kitchen.
Basic/29-20-5/Repeat Violation
Dec 12, 2024□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

1 High priority0 Intermediate0 Basic
Show 1 finding ▾
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing back flow preventer under dish machine at attached water hose bib with spigot
High priority/29-34-4/Warning/Return visit Dec 12, 2024 · Still the same Time Extended
Dec 10, 2024Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 17 violations recorded, 6 high priority.

6 High priority2 Intermediate9 Basic
Show 17 findings ▾
Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee removed earbuds Bluetooth piece from ear with gloves on hand and place in pocket and continue to prep and handle foods without washing hands
High priority/12A-10-4/Warning
Nonexempt fish offered raw or undercooked has not undergone proper parasite destruction. Fish must be fully cooked or discarded. Operator serves and offers undercooked salmon but unable to provide invoice or parasite destruction letter
High priority/01D-01-5
Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. Raw shell egg - ambient temperature (79F - Cold Holding), stored in egg create sitting on prep table in kitchen area. Employee voluntarily discarded
High priority/03A-03-5/Repeat Violation/Admin Complaint
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Sauté mushrooms (44F - Cold Holding); rehydrated mushrooms (47F - Cold Holding); sweet potato (46F - Cold Holding), all stored in same drawer reach in cooler on cook line from overnight as per manager. Employee in and out of unit constantly. Manager had employees keep unit door closed tighter.
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cooked salmon (110F - Hot Holding); sweet potato (115-120F - Hot Holding), stored on cook line on prep table, place there 30 mins ago as per employee. Discussed placing items on TIME. Paperwork completed
High priority/03B-01-6/Corrected On-Site/Warning
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing back flow preventer under dish machine at attached water hose bib with spigot
High priority/29-34-4/Warning
Establishment offers undercooked comminuted meat on the child menu. Operator has asterisk marked on kids burger on children menu with consumer advisory warming. Discussed with operator that under cooked comminuted meat can not be serve or offered on kids menu and will need to amend the menus
Intermediate/03C-16-6
Records/documents for required employee training do not contain all of the required information. Some employees training certificates missing date of birth
Intermediate/53B-10-4/Repeat Violation/Admin Complaint
Carbon dioxide/helium tanks not adequately secured. C02 tanks not secured in storage closet
Basic/51-11-4
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee preparing food with watch on wrist
Basic/13-07-4
Employee with no beard guard/restraint while engaging in food preparation. Employee with facial beard preparing food with no beard guard
Basic/13-04-4
Floor area(s) covered with standing water. Standing water under unused reach in freezer on left side of cook line
Basic/36-22-4
Floor tiles missing and/or in disrepair. At ware washing area
Basic/36-17-5/Repeat Violation
In-use utensil stored in sanitizer between uses. Tong stored in sanitizer bucket solution on cook line. Manager removed
Basic/10-18-5/Corrected On-Site
Insect control device installed over food preparation area. Bug light over pizza prep rack in kitchen
Basic/35B-02-4
Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Slow drain at hand wash sink near cook line. Manager unclogged
Basic/29-20-5/Corrected On-Site
Working containers of food removed from original container not identified by common name. Unlabeled spray bottle with yellow solution. Manager states it's oil
Basic/02D-01-5
Apr 29, 2024Administrative complaint recommendedComplaint Investigation

Referred for a formal case, which can lead to a fine. 10 violations recorded, 2 high priority.

2 High priority4 Intermediate4 Basic
Show 10 findings ▾
Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Cooked noodles prepared at 6:50p on previous day not cooled to 41F within 6 hours cooked noodles (57-59F - Cooling). Observed condensation on lid. stop Sale
High priority/03D-02-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw beef (50F - Cold Holding); raw seared encrusted tuna (44-47F - Cold Holding) in reach-in cooler drawer below grill area. Operator stated that he believes cook left drawer partially opened during lunch rush. Operator removed both foods and placed in walk-in-cooler to chill.
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting board on cook line soiled/ stained.
Intermediate/22-02-4
Handwash sink used for purposes other than handwashing. Employee used Hand wash sink at end of cookline to rinse out towel.
Intermediate/31A-11-4
No soap provided at handwash sink. No soap at hand wash sink in bar area. Operator replenished soap.
Intermediate/31B-03-4/Corrected On-Site
Records/documents for required employee training do not contain all of the required information. Multiple employee food safety certificates missing required information. Discussed with operator certificates missing birthdates.
Intermediate/53B-10-4
Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf in prep area unable to properly air dry
Basic/24-08-4
Floor tiles missing and/or in disrepair. Multiple floor tiles in warewashing area missing/ in disrepair.
Basic/36-17-5/Repeat Violation
In-use tongs stored on equipment door handle between uses. Pair of Tongs hanging from handle of stove on cookline. Operator removed tongs to properly store.
Basic/10-20-4/Corrected On-Site/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets on multiple reach-in cooler drawers on cookline and gasket on walk-in-cooler soiled.
Basic/23-03-4
Sep 22, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Sep 11, 2023Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 8 violations recorded, 4 high priority.

4 High priority0 Intermediate4 Basic
Show 8 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Observed glass ware dish machine at 144F. Observed dish machine at 204F. Manager will Discontinue use of dishmachine for sanitizing and has set up manual sanitization until dishmachine is repaired and sanitizing properly.
High priority/22-49-4/Corrective Action Taken/Warning
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One flying insect in mop sink area.
High priority/35A-02-6
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed in reach-in cooler drawer cooked sausage (49F - Cold Holding); Gouda cheese (49F - Cold Holding). Manager placed in blast chiller and will also place ice bath on items. Observed in reach-in cooler drawer cooked mushrooms (48F - Cold Holding); Poultry (48F - Cold Holding); Cooked onions (49F - Cold Holding); Cooked red peppers (49F - Cold Holding); Cut tomatoes (48F - Cold Holding). Manager stated all foods brought out from walk-in cooler. Manager removed and placed in blast chiller.
High priority/03A-02-5/Corrective Action Taken
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Observed splitter installed at mop sink without back flow device on non chemical side of splitter.
High priority/29-42-4/Repeat Violation/Admin Complaint
Drain cover(s) missing. Observed missing drain cover in mop sink area. Manager placed cover back on drain.
Basic/29-18-4/Corrected On-Site
Floor tiles missing and/or in disrepair. Observed multiple floor tiles in dish machine area in disrepair.
Basic/36-17-5/Repeat Violation
In-use tongs stored on equipment door handle between uses. Observed multiple tongs stored on equipment door handle between uses. Manager removed and stored properly.
Basic/10-20-4/Corrected On-Site
Unwashed fruits/vegetables stored with ready-to-eat food. Observed unwashed avocados on cook line with stickers still on them. Manager had employee remove avocados and properly wash and remove stickers.
Basic/08B-17-4/Corrected On-Site/Repeat Violation

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.