URBAN VIETNAMESE
10618 DEERWOOD PARK BLVD SUITE 3, Jacksonville FL 32256 · 904.379.2829
Last inspected Jul 13, 2026 · 15 visits since August 2023
SEP 24
MAR 25
AUG 25
MAR 26
JUL 26
≈ ERRATIC
5 inspections, swinging between B and F. Consistency is the problem here, not any single visit.
Roach activity present as evidenced by live roaches found. Observed approximately 10 live roaches on floor on makeline under container of ginger and bag of onions. Observed two live roaches on the floor under reach in cooler across from cookline. Observed one live roach on wall in back prep area. Person in charge began killing.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
2 cases · $2,000
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2026030098 | Mar 11, 2026 | Jun 2, 2026 | $1,400 |
| 5--2024015487 | Jan 23, 2024 | Apr 15, 2024 | $600 |
Inspection history
15 visits, newest first
Jul 13, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 8 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate4 Basic
What the inspector wrote — 8 findingsThe state's own report →
Nonfood-grade bags used in direct contact with food. Meats. Vegetables in shopping bags. Cooler.
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. No Quaternary ammonium test strips available.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at Hand Wash Sink. Kitchen. Replaced by manger.
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle at frontline. All purpose cleaner.
Show the remaining 4 findings ▾
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Carbon dioxide/helium tanks not adequately secured. Unsecured CO2 tank/s at frontline
Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee bag handle on wrapped soy sauce packets. Moved by manager.
In-use tongs stored on equipment door handle between uses. Tongs over oven handle.
Mar 17, 2026Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 2 violations recorded, 2 high priority.
2 High priority0 Intermediate0 Basic
Show 2 findings ▾
Live, small flying insects found. Observed approximately 10 flying insects around drain to dishmachine. Observed approximately 5 flying insects resting on storage shelves above prep area. Observed two flying insects resting on clean lid on storage shelf in back prep area. Removed to clean. Observed approximately 5 flying insects resting on/ in container of unwashed onions. Observed two flying insects in main kitchen area. Observed three flying insects in hallway to restroom by dry storage are/ employee table.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Rice noodles in white reach in cooler in hallway to restroom, overnight per picture at 48-63F. Items are tightly stacked in unit, not allowing for airflow. Observed moisture in bags, bag bears label indicating keep refrigerated, perishable. Rice noodles stored on right side of far right lowboy at 46-49F. Items are stacked in unit with no airflow. Also, bean sprouts on same side of unit at 44F. Person in charge began spreading out items to create airflow.
Mar 11, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 21 violations recorded, 9 high priority.
9 High priority2 Intermediate10 Basic
Show 21 findings ▾
Chlorine sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. Dishmachine testing at 0ppm, even after priming. Person in charge will utilize triple sink until unit is serviced.
Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. Observed employee crack raw shell eggs, then change gloves and handle clean single service items without hand wash in between. Spoke to employee during inspection.
Establishment operating with changed menu and/or increased seating without system approval for such change. Observed 16 additional seats outside of establishment. Is licensed for 14, on municipal sewer system. Provided seating change evaluation form.
Live, small flying insects found. Observed approximately 10 flying insects around drain to dishmachine. Observed approximately 5 flying insects resting on storage shelves above prep area. Observed two flying insects resting on clean lid on storage shelf in back prep area. Removed to clean. Observed approximately 5 flying insects resting on/ in container of unwashed onions. Observed two flying insects in main kitchen area. Observed three flying insects in hallway to restroom by dry storage are/ employee table.
Nonfood-grade bags used in direct contact with food. To go style bag in direct contact with meats in reach in freezer.
Raw animal food stored over/not properly separated from ready-to-eat food. In makeline reach in cooler raw shell eggs stored over prepped carrots. Person in charge moved to appropriate location. Also in make line raw beef stored over stock. Person in charge moved to appropriate location.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Rice noodles in white reach in cooler in hallway to restroom, overnight per picture at 48-63F. Items are tightly stacked in unit, not allowing for airflow. Observed moisture in bags, bag bears label indicating keep refrigerated, perishable.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Rice noodles in white reach in cooler in hallway to restroom, overnight per picture at 48-63F. Items are tightly stacked in unit, not allowing for airflow. Observed moisture in bags, bag bears label indicating keep refrigerated, perishable. Rice noodles stored on right side of far right lowboy at 46-49F. Items are stacked in unit with no airflow. Also, bean sprouts on same side of unit at 44F. Person in charge began spreading out items to create airflow.
Toxic substance/chemical improperly stored. Chemical bottle stored on shelf over clean dishware items in back dish pit area.
Food-contact surface soiled with food debris, mold-like substance or slime. Cutting boards with staining.
No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Person in charge unable to provide time paperwork during inspection.
Accumulation of lime scale on the inside of the dishmachine. Lime accumulation observed on interior of dishmachine.
Carbon dioxide/helium tanks not adequately secured. CO2 tanks at soda station unsecured.
Cloth used as a food-contact surface. Observed blue cloth in direct contact with bean sprouts in reach in cooler.
Employee chewing gum while preparing food or while in a food prep/food storage/warewashing area. Observed employee prepping food while chewing gum.
Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open employee drink stored on prep area in back kitchen.
Employee with no hair restraint while engaging in food preparation. Employee on line has no hair restraint, one not available for him to put on during inspection.
Food stored outside. Observed open container of ginger stored outside of back door. Person in charge states is stored outside to dry ginger as it is damp. Moved inside.
No conspicuously located ambient air temperature thermometer in holding unit. White reach in cooler and block reach in cooler missing ambient thermometer.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dish racks with mold like substance buildup.
Time/temperature control for safety food thawed in an improper manner. Observed beef thawing at room temperature on prep table. Person in charge moved to reach in cooler.
Aug 13, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 10 violations recorded, 3 high priority.
3 High priority2 Intermediate5 Basic
Show 10 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. In reach in cooler raw shell eggs stored over cream cheese. Person in charge moved to appropriate location.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Rice noodles stored in black stand up reach in cooler at 76F. Person in charge states have been in unit for less than 4 hours. Moved to reach in freezer to rapidly chill.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Items held on time not time marked. Person in charge marked appropriately.
No paper towels or mechanical hand drying device provided at handwash sink. Paper towels missing from back hand wash sink by dishmachine. Person in charge provided.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee working at establishment for 6 months with no proof of training.
Accumulation of debris inside warewashing machine. Interior of dishmachine soiled.
Covered waste receptacle not provided in women's bathroom. No covered receptacle in unisex restroom.
Equipment and utensils not properly air-dried - wet nesting. Cups at tea urn wet nesting.
Grease on the ground and/or pad around grease receptacle. Grease on ground around grease barrels.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Piping under hand wash sink across from cookline with debris buildup. Dish racks with debris buildup.
May 21, 2025□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Mar 19, 2025Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training for employees working longer than 60 days.
Mar 18, 2025Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 2 violations recorded, 1 high priority.
1 High priority1 Intermediate0 Basic
Show 2 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Milk, rice noodles, rice noodles, rice noodles, 46-52F in two far right lowboy coolers. Rice noodles in black stand up reach in cooler at 69F. Person in charge states was in and out for lunch rush. Items are tightly stacked which may be preventing airflow. Person in charge removed some items, turning units down.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training for employees working longer than 60 days.
Mar 17, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 8 recorded, 3 high priority.
3 High priority1 Intermediate4 Basic
Show 8 findings ▾
Establishment operating with changed menu and/or increased seating without system approval for such change. Establishment is licensed for 14 seats, had added 16 seats outdoors. Provided seating change evaluation during inspection.
Nonfood-grade bags used in direct contact with food. Rice noodles in reach in cooler stored in direct contact with to go bag.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Milk, rice noodles, rice noodles, rice noodles, 46-52F in two far right lowboy coolers. Rice noodles in black stand up reach in cooler at 69F. Person in charge states was in and out for lunch rush. Items are tightly stacked which may be preventing airflow. Person in charge removed some items, turning units down.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training for employees working longer than 60 days.
Cloth used as a food-contact surface. Cloth lining bean sprout container.
Covered waste receptacle not provided in women's bathroom. Unisex restroom missing covered receptacle.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters right side with grease buildup. Dish racks with debris buildup.
Stored food not covered. Open quart containers of spices not protected by counter uncovered. Person in charge covered.
Sep 9, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 7 violations recorded, 1 high priority.
1 High priority2 Intermediate4 Basic
Show 7 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed three flying insects under dishmachine. Observed one flying insect in kitchen.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee on duty unable to provide proof of employee training.
Spray bottle containing toxic substance not labeled. Observed spray bottle of degreaser unlabeled. Person in charge labeled.
Accumulation of debris inside warewashing machine. Interior of dishmachine with debris buildup.
Bowl or other container with no handle used to dispense food. 2oz portion cup with no handle used as scoop in cornstarch. Person in charge removed.
Food stored on floor. Oil, bulk dry goods stored in plastic on floor.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters with grease buildup. Also, dish racks with debris buildup.
Mar 27, 2024□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Mar 26, 2024Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 15 violations recorded, 4 high priority.
4 High priority1 Intermediate10 Basic
Show 15 findings ▾
Employee failed to wash hands before putting on gloves to initiate a task working with food. Observed person in charge return to line from office, don gloves, and begin working with food without hand wash.
Nonfood-grade bags used in direct contact with food. Bean sprouts in direct contact with to go bag in reach in cooler.
Raw animal food stored over/not properly separated from ready-to-eat food. In reach in cooler raw pork and raw shrimp stored over broth. Also, in reach in freezer raw chicken no longer commercially packaged stored over raw beef. Also in reach in freezer raw beef stored over uncovered unpackaged Rangoon.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Rice noodles large amount in black single door reach in cooler at 60F. Person in charge states has been in and out of unit. Moved to other unit holding temperature. Also, on prep counter noodles at 53F, boba at 68F person in charge states has been out of refrigerator less than 4 hours. Recommend holding on time. In reach in cooler below rice cookers pork at 47F. Person in charge states made yesterday, has had out of unit to make spring rolls.
Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee on duty working at establishment longer than 60 days without proof of food handler training.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior door of ice machine with mold like substance buildup.
Accumulation of debris inside warewashing machine. Observed black buildup on interior of dishmachine.
Carbon dioxide/helium tanks not adequately secured. CO2 tanks unsecured at cookline by soda dispenser.
Cove molding at floor/wall juncture broken/missing. Cove molding missing along back of cookline by oven. Also, missing by dishmachine. Person in charge states has scheduled to be fixed.
Employee with no hair restraint while engaging in food preparation. Both cooks at cookline not wearing hair restraints.
Food stored on floor. Cases of oil, bulk containers of dry goods stored on floor at cookline. Also, tray of Rangoons in reach in freezer uncovered.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Observed scoop handles touching rice in bulk containers. Observed ice scoop handle touching ice at ice machine.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters soiled at cookline.
Single-service articles not stored inverted or protected from contamination. To go containers not inverted at end of cookline by soda dispenser.
Time/temperature control for safety food thawed in an improper manner. Observed proteins thawing at room temperature by dishmachine. Person in charge moved to appropriate location.
Jan 25, 2024□ Emergency Order Callback CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jan 24, 2024■ Emergency Order Callback Not CompliedRoutine Inspection
A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 3 violations recorded, 2 high priority.
2 High priority0 Intermediate1 Basic
Show 3 findings ▾
Roach activity present as evidenced by live roaches found. Observed approximately 10 live roaches on floor on makeline under container of ginger and bag of onions. Observed two live roaches on the floor under reach in cooler across from cookline. Observed one live roach on wall in back prep area. Person in charge began killing.
Roach excrement and/or droppings present. Observed three egg sacs on floor under case of ginger stored on floor.
Dead roaches on premises. Observed approximately eight dead roaches on floor under cookline. Observed two dead roaches under dishmachine. Observed one dead roach on reach in cooler wheel across from cookline. Observed one dead roach of water filter by soda dispenser. Observed two dead roaches under prep table by dishmachine.
Jan 23, 2024■ Emergency order recommendedRoutine Inspection
Ordered shut on the spot. 16 violations recorded, 7 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.
7 High priority3 Intermediate6 Basic
Show 16 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Chlorine dishmachine testing at 0ppm even after priming. Person in charge will utilize chlorine in triple sink to sanitize until unit can be serviced.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in back prep area under dishmachine.
Roach activity present as evidenced by live roaches found. Observed approximately 10 live roaches on floor on makeline under container of ginger and bag of onions. Observed two live roaches on the floor under reach in cooler across from cookline. Observed one live roach on wall in back prep area. Person in charge began killing.
Roach excrement and/or droppings present. Observed three egg sacs on floor under case of ginger stored on floor.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Out on line rehydrated rice noodles, broth at 64-71F. Person in charge states made yesterday. Has been out for less than 4 hours, recommend holding on time. In lowboy across from cookline under rice cookers shrimp, chicken, sprouts at 45-46F. Person in charge states has been in and out of unit. Ambient 42F during inspection. Boba in black reach in cooler by pos system at 70F person in charge states has been out of unit.
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Broth on cookline with no heat at 122F. Person in charge will begin cooling.
Toxic substance/chemical improperly stored. Observed cleaners stored over cans of hoisin and ware washing area on shelves in back kitchen. Person in charge moved to appropriate location.
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Person in charge unable to provide written plans. Emailed to person in charge.
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Establishment utilizes chlorine for sanitizing, unable to provide test strips.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in front of back kitchen. Person in charge provided napkins.
Accumulation of debris inside warewashing machine. Interior of dishmachine with black buildup.
Cove molding at floor/wall juncture broken/missing. Cove molding missing under dishmachine.
Dead roaches on premises. Observed approximately eight dead roaches on floor under cookline. Observed two dead roaches under dishmachine. Observed one dead roach on reach in cooler wheel across from cookline. Observed one dead roach of water filter by soda dispenser. Observed two dead roaches under prep table by dishmachine.
Employee preparing food in customer section of dining area. Observed employee prepping spring rolls at employee table in dining room. Not in prep area indicated on plans.
Food stored on floor. Multiple cases and bags of bulk goods on floor under oven in kitchen. Person in charge began raising during inspection.
Single-service articles not stored inverted or protected from contamination. Observed multiple to go items not inverted at make line.
Aug 28, 2023Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 10 violations recorded, none serious enough to require a return visit.
2 High priority2 Intermediate6 Basic
Show 10 findings ▾
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Chlorine 0ppm). Observed bucket of sanitizer very low and hose of machine not fully in sanitizer bucket. Operator repositioned hose and ran dishwashing machine a couple of times and retested at 100ppm.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One flying insect behind front counter.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towel at hand wash sink across from stove and also no paper towels at hand wash sink next to warewashing machine.
Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored at front counter. Employee labeled spray bottle of sanitizer.
Bowl or other container with no handle used to dispense food. Cups without handle used to dispense salt and flour on cook line. Operator removed souffle cup and cup from both foods.
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Large pot stored in back dining area toward restroom not inverted/ protected.
Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf in warewashing area unable to properly air dry
Food stored on floor. Bag of salt stored on floor in kitchen. Also, container of oil store on floor in kitchen.
Single-service articles improperly stored. Both with single wrapped sleeves of single use to go lids stored on floor near back dining area.
Stored food not covered. Stored wontons in both reach in freezers in kitchen area not covered.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.