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VILLAGGIO RESTAURANT

3151 PANTANAL LN, Kissimmee FL 34747 · 407-501-2862

Last inspected Dec 29, 2025 · 8 visits since August 2023

Licence typeRestaurant
Seats120
Risk levelRisk Level 2
LicenceSEA5911433
Grade history
AUG 23
MAY 24
DEC 24
JUN 25
DEC 25
▲ GETTING WORSE

5 inspections trending down, 29 points off where it started.

Worst finding on record
Evidence of mop/cleaning wastewater dumped onto ground. Along rear exterior pathway near grease receptacle. Evidence of mop water being dumped on ground. Standing fluid with sewage scent and used mop strings.
High priority/28-14-5
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

8 visits, newest first

Dec 29, 2025Inspection Completed - No Further ActionLicensing Inspection

Met inspection standards. 13 violations recorded, none serious enough to require a return visit.

2 High priority4 Intermediate7 Basic
What the inspector wrote — 13 findings
Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Operator states the dishwasher is broken and not in use. Advise operator to use triple sink until operational.
High priority/22-41-4
Toxic substance/chemical improperly stored. Multiple cleaning spray bottles hung on cart with clean plates at front bar. Operator removed spray bottles.
High priority/41-10-4/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Deli slicer has old food debris at base plate of blade
Intermediate/22-02-4
No paper towels or mechanical hand drying device provided at handwash sink. At handwashing sink next to dish machine.
Intermediate/31B-02-4/Corrected On-Site
Show the remaining 9 findings ▾
No soap provided at handwash sink. At hand sink next to dish machine
Intermediate/31B-03-4/Corrected On-Site
Spray bottle containing toxic substance not labeled. Spray bottle containing alcohol not labeled. Operator label spray bottle.
Intermediate/41-17-4/Corrected On-Site
Dishmachine not washing/rinsing properly. Must wash, rinse and sanitize all dishware, equipment and utensils in three-compartment sink until dishmachine is functioning properly. Operator states the dishwasher is broken and not in use. Advise operator to use triple sink until operational.
Basic/16-55-4
Floor tiles missing and/or in disrepair. Cracked tiles in front of walk in cooler
Basic/36-17-5
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between hing and cover on pizza make table next to pizza oven. Operator removed knife
Basic/10-17-4/Corrected On-Site
Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave across from stove on shelf soiled with old food debris
Basic/22-08-4
Opened employee beverage container in a cold holding unit with food to be served to customers. Multiple open bottles of water and other beverages in pizza make table cooler next to pizza oven
Basic/12B-13-4
Silverware/utensils stored upright with the food-contact surface up. Forks at dish machine area not inverted, operator removed items to be washed
Basic/24-18-4/Corrective Action Taken
Unnecessary items/unused equipment on the premises. Multiple reach in coolers in kitchen are out of order and not being used to hold food.
Basic/33-31-5
The state's own report →
Jul 14, 2025Call Back - Admin. complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 10 violations recorded, 1 high priority.

1 High priority3 Intermediate6 Basic
Show 10 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Unable to start dish machine
High priority/22-49-4/Warning/Return visit Jul 14, 2025 · Admin Complaint
Handwash sink not accessible for employee use at all times. Near employee bathroom, blocked by several pieces of equipment
Intermediate/31A-09-4/Return visit Jul 14, 2025 · Time Extended
No paper towels or mechanical hand drying device provided at handwash sink. At several handwashing sinks
Intermediate/31B-02-4/Return visit Jul 14, 2025 · Time Extended
No soap provided at handwash sink. At warewashing area
Intermediate/31B-03-4/Return visit Jul 14, 2025 · Time Extended
Ceiling/ceiling tile shows damage or is in disrepair. Several ceiling tiles not properly lined up and have gaps, one missing in dish area
Basic/36-32-5/Return visit Jul 14, 2025 · Time Extended
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Ice bucket on top of ice bin
Basic/24-05-4/Return visit Jul 14, 2025 · Time Extended
Light not functioning. One in hood over cookline
Basic/36-62-4/Return visit Jul 14, 2025 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Equipment exteriors throughout Several equipment gaskets throughout Hood vents on cookline
Basic/23-03-4/Return visit Jul 14, 2025 · Time Extended
Old labels stuck to food containers after cleaning. Several on dish shelf over prep counter
Basic/16-46-4/Return visit Jul 14, 2025 · Time Extended
Wall soiled with accumulated grease, food debris, and/or dust. Several places throughout
Basic/36-27-5/Return visit Jul 14, 2025 · Time Extended
Jun 27, 2025Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 21 recorded, 1 high priority.

1 High priority5 Intermediate15 Basic
Show 21 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Unable to start dish machine
High priority/22-49-4/Warning
Food-contact surface soiled with food debris, mold-like substance or slime. Slicer
Intermediate/22-02-4
Handwash sink not accessible for employee use at all times. Near employee bathroom, blocked by several pieces of equipment
Intermediate/31A-09-4
Handwash sink used for purposes other than handwashing. Handwashing sink in warewashing area had dishes in it, operator removed Handwashing sink near kitchen entrance being used to fill pan with water
Intermediate/31A-11-4/Corrective Action Taken/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. At several handwashing sinks
Intermediate/31B-02-4
No soap provided at handwash sink. At warewashing area
Intermediate/31B-03-4
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Drop shield and inside of door
Basic/22-20-5
Accumulation of debris on exterior of warewashing machine. Top of machine
Basic/16-21-4
Buildup of food debris/soil residue on equipment door handles. Several throughout
Basic/23-24-4
Ceiling/ceiling tile shows damage or is in disrepair. Several ceiling tiles not properly lined up and have gaps, one missing in dish area
Basic/36-32-5
Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Ice bucket on top of ice bin
Basic/24-05-4
Equipment in poor repair. Door broken on reach in cooler in prep area Fan on right side in walk in cooler not spinning
Basic/14-11-5
Hood ventilation system inadequate as evidenced by grease accumulation on walls/ceiling. Wall behind cookline
Basic/36-68-5
Ice buildup in reach-in freezer and/or walk-in freezer. Walk in freezer Reach in cooler at bar area
Basic/14-69-4
In-use knife/knives stored in cracks between pieces of equipment. In make table between lid and rim Operator removed
Basic/10-17-4/Corrected On-Site/Repeat Violation
Light not functioning. One in hood over cookline
Basic/36-62-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Equipment exteriors throughout Several equipment gaskets throughout Hood vents on cookline
Basic/23-03-4
Old labels stuck to food containers after cleaning. Several on dish shelf over prep counter
Basic/16-46-4
Standing water in bottom of reach-in-cooler. At bar
Basic/29-49-6
Unnecessary items/unused equipment on the premises. Broken soda dispenser in hallway near employee bathroom
Basic/33-31-5
Wall soiled with accumulated grease, food debris, and/or dust. Several places throughout
Basic/36-27-5
Mar 28, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

2 High priority4 Intermediate7 Basic
Show 13 findings ▾
Evidence of mop/cleaning wastewater dumped onto ground. Along rear exterior pathway near grease receptacle. Evidence of mop water being dumped on ground. Standing fluid with sewage scent and used mop strings.
High priority/28-14-5/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Toxic substance/chemical improperly stored. Spray bottles with chemicals stored on shelf over pizza make table
High priority/41-10-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.
Intermediate/11-27-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Handwash sink not accessible for employee use at all times. Hand wash sink in dish area has dirty dishes piled on well. Hand wash sink near rear entrance is blocked by equipment and compressed air tank
Intermediate/31A-09-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Handwash sink used for purposes other than handwashing. Hand wash sink at bar is being used to wash wares. Scrubbing pads and other cleaning utensils in well
Intermediate/31A-11-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Original container of toxic substance or chemical does not bear the manufacturer's label. Spray bottle not labeled identifying liquid contents.
Intermediate/41-21-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Employee restroom door does not fully close under own weight
Basic/32-04-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Covered waste receptacle not provided in women's bathroom. Employee unisex restroom
Basic/32-12-5/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Floor area(s) covered with standing water. In bar area
Basic/36-22-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
In-use knife/knives stored in cracks between pieces of equipment. Knife stored in crack between flip top cover and support panel of pizza reach in cooler
Basic/10-17-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in cooler shelves have an accumulation of mold like substance
Basic/23-03-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Old labels stuck to food containers after cleaning. Old labels on stored containers
Basic/16-46-4/Repeat Violation/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Waste line missing at soda gun holster. No waste line for soda gun in bar area
Basic/29-17-4/Return visit Feb 20, 2025 · Time Extended/Return visit Mar 28, 2025 · Time Extended
Feb 20, 2025Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

2 High priority5 Intermediate7 Basic
Show 14 findings ▾
Evidence of mop/cleaning wastewater dumped onto ground. Along rear exterior pathway near grease receptacle. Evidence of mop water being dumped on ground. Standing fluid with sewage scent and used mop strings.
High priority/28-14-5/Return visit Feb 20, 2025 · Time Extended
Toxic substance/chemical improperly stored. Spray bottles with chemicals stored on shelf over pizza make table
High priority/41-10-4/Return visit Feb 20, 2025 · Time Extended
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.
Intermediate/11-27-4/Return visit Feb 20, 2025 · Time Extended
Handwash sink not accessible for employee use at all times. Hand wash sink in dish area has dirty dishes piled on well. Hand wash sink near rear entrance is blocked by equipment and compressed air tank
Intermediate/31A-09-4/Return visit Feb 20, 2025 · Time Extended
Handwash sink used for purposes other than handwashing. Hand wash sink at bar is being used to wash wares. Scrubbing pads and other cleaning utensils in well
Intermediate/31A-11-4/Return visit Feb 20, 2025 · Time Extended
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Unable to verify due to not having manager on site
Intermediate/53B-01-5/Warning/Return visit Feb 20, 2025 · In process per operator, new employees are being trained and all employee certificates will be sent in bulk when training is completed. Extension given. Time Extended
Original container of toxic substance or chemical does not bear the manufacturer's label. Spray bottle not labeled identifying liquid contents.
Intermediate/41-21-4/Return visit Feb 20, 2025 · Time Extended
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Employee restroom door does not fully close under own weight
Basic/32-04-4/Return visit Feb 20, 2025 · Time Extended
Covered waste receptacle not provided in women's bathroom. Employee unisex restroom
Basic/32-12-5/Return visit Feb 20, 2025 · Time Extended
Floor area(s) covered with standing water. In bar area
Basic/36-22-4/Return visit Feb 20, 2025 · Time Extended
In-use knife/knives stored in cracks between pieces of equipment. Knife stored in crack between flip top cover and support panel of pizza reach in cooler
Basic/10-17-4/Return visit Feb 20, 2025 · Time Extended
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in cooler shelves have an accumulation of mold like substance
Basic/23-03-4/Return visit Feb 20, 2025 · Time Extended
Old labels stuck to food containers after cleaning. Old labels on stored containers
Basic/16-46-4/Repeat Violation/Return visit Feb 20, 2025 · Time Extended
Waste line missing at soda gun holster. No waste line for soda gun in bar area
Basic/29-17-4/Return visit Feb 20, 2025 · Time Extended
Dec 17, 2024Warning IssuedRoutine Inspection

Violations found and a warning issued, with a return visit required. 16 recorded, 2 high priority.

2 High priority7 Intermediate7 Basic
Show 16 findings ▾
Evidence of mop/cleaning wastewater dumped onto ground. Along rear exterior pathway near grease receptacle. Evidence of mop water being dumped on ground. Standing fluid with sewage scent and used mop strings.
High priority/28-14-5
Toxic substance/chemical improperly stored. Spray bottles with chemicals stored on shelf over pizza make table
High priority/41-10-4
Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.
Intermediate/11-27-4
Handwash sink not accessible for employee use at all times. Hand wash sink in dish area has dirty dishes piled on well. Hand wash sink near rear entrance is blocked by equipment and compressed air tank
Intermediate/31A-09-4
Handwash sink used for purposes other than handwashing. Hand wash sink at bar is being used to wash wares. Scrubbing pads and other cleaning utensils in well
Intermediate/31A-11-4
Manager or person in charge lacking proof of food manager certification. Unable to verify due to not having manager on site
Intermediate/53A-01-7/Warning
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Unable to verify due to not having manager on site
Intermediate/53B-01-5/Warning
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Unable to verify due to not having manager on site
Intermediate/11-26-1/Repeat Violation/Warning
Original container of toxic substance or chemical does not bear the manufacturer's label. Spray bottle not labeled identifying liquid contents.
Intermediate/41-21-4
Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Employee restroom door does not fully close under own weight
Basic/32-04-4
Covered waste receptacle not provided in women's bathroom. Employee unisex restroom
Basic/32-12-5
Floor area(s) covered with standing water. In bar area
Basic/36-22-4
In-use knife/knives stored in cracks between pieces of equipment. Knife stored in crack between flip top cover and support panel of pizza reach in cooler
Basic/10-17-4
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Walk in cooler shelves have an accumulation of mold like substance
Basic/23-03-4
Old labels stuck to food containers after cleaning. Old labels on stored containers
Basic/16-46-4/Repeat Violation
Waste line missing at soda gun holster. No waste line for soda gun in bar area
Basic/29-17-4
May 16, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 9 violations recorded, none serious enough to require a return visit.

0 High priority3 Intermediate6 Basic
Show 9 findings ▾
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Milk in the walk in cooler
Intermediate/02C-03-5
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths.
Intermediate/16-37-1
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.provided the form to the operator.new employees
Intermediate/11-26-1
Accumulation of debris inside warewashing machine.
Basic/16-03-4
Accumulation of debris on exterior of warewashing machine.
Basic/16-21-4
Carbon dioxide/helium tanks not adequately secured. By the walk in cooler
Basic/51-11-4
Equipment in poor repair. Cardboard used to hold up the reach in cooler hood.
Basic/14-11-5
Floor soiled/has accumulation of debris. In the kitchen,under majority of the equipment
Basic/36-73-4
Old labels stuck to food containers after cleaning. On the clean dish rack
Basic/16-46-4
Aug 14, 2023Inspection Completed - No Further ActionLicensing Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate3 Basic
Show 4 findings ▾
Food-contact surface soiled with food debris, mold-like substance or slime. Can opener in kitchen and holder dirty
Intermediate/22-02-4
Equipment in poor repair. Broken equipment on reach in
Basic/14-11-5
Floor not cleaned when the least amount of food is exposed. Floors across kitchen dirty
Basic/36-01-4
Reach-in cooler interior/shelves have accumulation of soil residues. All through kitchen
Basic/22-16-4

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.