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WAAH INDIAN BISTRO AND KWALITY ICE CREAMS

9551 BAYMEADOWS RD #20, Jacksonville FL 32256 · 904-367-3930

Last inspected Jul 29, 2026 · 9 visits since February 2025

Licence typeRestaurant
Seats13
Risk levelRisk Level 2
LicenceSEA2616458
Grade history
FEB 25
AUG 25
OCT 25
JUL 26
≈ ERRATIC

4 inspections, swinging between A and F. Consistency is the problem here, not any single visit.

Worst finding on record
Roach activity present as evidenced by live roaches found. Observed three live roaches on the right side of 1st ice cream reach in freezer. Observed one live roach on the floor under triple sink. Person in charge killed and discarded.
High priority/35A-05-4/Corrective Action Taken/Warning
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

1 case · $400

CaseViolation dateFinal orderAmount
5--2025077470Aug 25, 2025Mar 23, 2026$400

Inspection history

9 visits, newest first

Jul 29, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 9 violations recorded, 4 high priority.

4 High priority2 Intermediate3 Basic
What the inspector wrote — 10 findings
Employee failed to wash hands before putting on gloves to initiate a task working with food. Food service employee did not wash hands between tasks and putting on gloves. Manager intervened.
High priority/12A-07-5/Corrected On-Site
Live, small flying insects found 2 flies in kitchen.
High priority/35A-02-7
Operating with an expired Division of Hotels and Restaurants license. Establishment observed preparing, serving, or selling food to customers with an expired license. expired 06/01/26
High priority/50-17-3
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter at 80°. At frontline pizza station. Placed about 2 hrs ago. Moved by manager to cooler. Cream cheese/butter at 76° at frontline counter. Placed about 1 hr ago. Moved by manager.
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Show the remaining 6 findings ▾
Handwash sink not accessible for employee use at all times.
Intermediate/31A-09-4/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at rear Hand Wash Sink. Moved by manager
Intermediate/31B-02-4/Corrected On-Site
Ceiling tile missing. Multiple missing ceiling tiles in rear kitchen. Per Person In Charge, walk in cooler for AC repair.
Basic/36-36-4/Repeat Violation
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils in standing water at 70-80°. 3 areas.
Basic/10-07-4/Repeat Violation
Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Slow draining water at frontline Hand Wash Sink.
Basic/29-20-5
Propane tank (larger than 2.7 lb. water capacity/1 lb. gas capacity) located inside of the building. For reporting purposes only. 3 LP tanks in rear kitchen area.
/48-04-4/Repeat Violation
The state's own report →
Mar 4, 2026□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic
Jan 6, 2026Call Back - Extension given, pendingRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has changed menu and added cooked/ cooled proteins, curries, etc. Has added dishmachine, moved mop sink outside back door. No plan review was submitted. Plans have not been submitted at callback. Person in charge states has been on hold multiple times with Tallahassee to unlock account, not able to get through.
Intermediate/51-16-7/Repeat Violation/Warning/Return visit Jan 6, 2026 · Plans submitted 12/21/2025 per OnBase. Not yet approved. Time Extended
Oct 28, 2025Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 14 violations recorded, 3 high priority.

3 High priority6 Intermediate5 Basic
Show 15 findings ▾
Food prepared in a private home. See stop sale. Observed cakes in establishment frosted at home of operator per person in charge.
High priority/01A-03-4/Admin Complaint
Stop Sale issued due to food originating from an unapproved source. Observed cakes in establishment frosted at home of operator per person in charge.
High priority/01B-04-5
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In pizza make chicken, cheese, goat at 45-47F. Person in charge states has had lid open on unit frequently. Ambient temperature of unit 36F during inspection. Person in charge moved to reach in freezer during inspection to rapidly chill. Retemp chicken, cheese, goat below 43F by end of inspection. In three door reach in cooler chicken, goat 57-61F. Retemp at 50-51F. Person in charge states had out of unit for short period. Butter out of refrigeration at 74F. Recommend holding on time. Provided time paperwork. Person in charge marked with time during inspection.
High priority/03A-02-5/Corrective Action Taken
Food-contact surface soiled with food debris, mold-like substance or slime. Mandolin in clean dishware area with staining.
Intermediate/22-02-4
Handwash sink not accessible for employee use at all times. Observed pans stored in back hand wash sink. Person in charge removed.
Intermediate/31A-09-4/Corrected On-Site/Repeat Violation
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Person in charge unable to provide test strips at time of inspection.
Intermediate/16-37-1/Repeat Violation
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has changed menu and added cooked/ cooled proteins, curries, etc. Has added dishmachine, moved mop sink outside back door. No plan review was submitted. Plans have not been submitted at callback. Person in charge states has been on hold multiple times with Tallahassee to unlock account, not able to get through.
Intermediate/51-16-7/Repeat Violation/Warning
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Person in charge unable to provide proof of training for any employees during inspection.
Intermediate/53B-01-5/Warning
Soap dispenser at handwash sink not working/unable to dispense soap. Soap dispenser at front counter area not functional.
Intermediate/31B-06-4
Ceiling tile missing. Multiple ceiling tiles missing in back kitchen. Floor at dishmachine area not smooth and easily cleanable.
Basic/36-36-4/Repeat Violation
Drain cover(s) missing. Drain cover missing at back hand wash sink drain.
Basic/29-18-4
Food stored on floor. Cases of oil stored on floor in back kitchen. Person in charge raised.
Basic/08B-38-4/Corrected On-Site
Ice buildup in reach-in freezer and/or walk-in freezer. Ice cream novelty reach in freezer with ice buildup.
Basic/14-69-4
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils stored in standing water at ice cream station at 76F.
Basic/10-07-4/Repeat Violation
Propane tank (larger than 2.7 lb. water capacity/1 lb. gas capacity) located inside of the building. For reporting purposes only. Observed large pan of tomatoes, onions, spices being cooked on open burner in the middle of the back kitchen with propane tank attached and no hood system present. Extra propane tank stored in kitchen.
/48-04-4/Repeat Violation
Oct 28, 2025□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has changed menu and added cooked/ cooled proteins, curries, etc. Has added dishmachine, moved mop sink outside back door. No plan review was submitted.
Intermediate/51-16-7/Warning/Return visit Aug 26, 2025 · Operator needs more time to submit. Time Extended/Return visit Aug 26, 2025 · Operator needs more time to submit. Time Extended/Return visit Oct 28, 2025 · Plans have not been submitted at callback. Person in charge states has been on hold multiple times with Tallahassee to unlock account, not able to get through. Will place on warning at routine conducted today. Time Extended Corrective Action Taken
Aug 26, 2025Emergency Order Callback Time ExtensionRoutine Inspection

A return visit. The problems were not fixed yet and the kitchen was given more time.

0 High priority2 Intermediate0 Basic
Show 2 findings ▾
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has changed menu and added cooked/ cooled proteins, curries, etc. Has added dishmachine, moved mop sink outside back door. No plan review was submitted.
Intermediate/51-16-7/Warning/Return visit Aug 26, 2025 · Operator needs more time to submit. Time Extended/Return visit Aug 26, 2025 · Operator needs more time to submit. Time Extended
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Person in charge unable to provide proof that employees are informed of reporting responsibilities during inspection.
Intermediate/11-26-1/Warning/Return visit Aug 26, 2025 · Operator needs more time to complete. Time Extended/Return visit Aug 26, 2025 · Operator needs more time to complete. Time Extended
Aug 26, 2025■ Emergency Order Callback Not CompliedRoutine Inspection

A return visit while the kitchen was already shut. The problems had not been fixed, so the closure stayed in place. 5 violations recorded, 2 high priority.

2 High priority2 Intermediate1 Basic
Show 5 findings ▾
Roach activity present as evidenced by live roaches found. Observed three live roaches on the right side of 1st ice cream reach in freezer. Observed one live roach on the floor under triple sink. Person in charge killed and discarded.
High priority/35A-05-4/Corrective Action Taken/Warning/Return visit Aug 26, 2025 · Observed one live roach on shelf under pizza oven. Person in charge killed and discarded. Observed one live roach on the wall behind covered shelf by three door reach in cooler. Person in charge killed and discarded. Admin Complaint Corrective Action Taken
Roach excrement and/or droppings present. Observed one roach egg sac on sheet pan on speed rack in the kitchen. Person in charge discarded.
High priority/35A-23-4/Corrective Action Taken/Warning/Return visit Aug 26, 2025 · No egg sacs observed. Time Extended
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has changed menu and added cooked/ cooled proteins, curries, etc. Has added dishmachine, moved mop sink outside back door. No plan review was submitted.
Intermediate/51-16-7/Warning/Return visit Aug 26, 2025 · Operator needs more time to submit. Time Extended
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Person in charge unable to provide proof that employees are informed of reporting responsibilities during inspection.
Intermediate/11-26-1/Warning/Return visit Aug 26, 2025 · Operator needs more time to complete. Time Extended
Dead roaches on premises. Observed a total of 10 dead roaches in the following areas of the establishment. Observed one dead roaches in water bucket catching leak from ceiling. Observed one dead roach on the floor to the right of the second ice cream reach in freezer. Observed one dead roach to the left on the floor by the pizza oven. Observed two dead roaches stuck in taping holding up choking poster on the wall in the kitchen. Observed two dead roaches in empty onion container by dry storage. Observed one dead roach on the floor under dry storage containers. Observed one dead roach on the floor in the bathroom by the door. Observed one dead roach on the floor in dining room by reach in freezer. Person in charge began cleaning and discarding.
Basic/35A-03-4/Corrective Action Taken/Warning/Return visit Aug 26, 2025 · Observed one dead roach on shelf under pizza oven. Observed one dead roach on the electrical outlet behind three door reach in cooler. Person in charge discarded. Admin Complaint Corrective Action Taken
Aug 25, 2025■ Emergency order recommendedRoutine Inspection

Ordered shut on the spot. 18 violations recorded, 7 of them the tier the state says can make you ill. A reinspection is required before this kitchen may reopen.

7 High priority5 Intermediate6 Basic
Show 19 findings ▾
Operating with an expired Division of Hotels and Restaurants license. Establishment observed preparing, serving, or selling food to customers with an expired license. License expired 6.1.25.
High priority/50-17-3/Admin Complaint
Raw animal food stored over/not properly separated from ready-to-eat food. Observed raw shell eggs stored over cooked eggs in reach in cooler. Person in charge moved to appropriate location.
High priority/08A-05-6/Corrected On-Site
Roach activity present as evidenced by live roaches found. Observed three live roaches on the right side of 1st ice cream reach in freezer. Observed one live roach on the floor under triple sink. Person in charge killed and discarded.
High priority/35A-05-4/Corrective Action Taken/Warning
Roach excrement and/or droppings present. Observed one roach egg sac on sheet pan on speed rack in the kitchen. Person in charge discarded.
High priority/35A-23-4/Corrective Action Taken/Warning
Stop Sale issued on time/temperature control for safety food due to temperature abuse. Buns stuffed with butter and sugar made at 8am per person in charge at 78F stored at room temperature. Recommend holding on time. Provided time paperwork.
High priority/01B-02-5
Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. Buns stuffed with butter and sugar made at 8am per person in charge at 78F at 2pm. Buns stored at room temperature. Recommend holding on time. Provided time paperwork.
High priority/03D-06-5
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Pastries stuffed with egg, cheese, chicken, vegetables at 103F. Person in charge discarded. Recommend holding on time.
High priority/03B-01-6/Corrective Action Taken
Handwash sink not accessible for employee use at all times. Back hand wash sink blocked by dirty dishes. Person in charge removed during inspection.
Intermediate/31A-09-4/Corrected On-Site
No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Person in charge unable to provide test strips for chlorine in use at dishmachine and used at triple sink.
Intermediate/16-37-1
No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Establishment has changed menu and added cooked/ cooled proteins, curries, etc. Has added dishmachine, moved mop sink outside back door. No plan review was submitted.
Intermediate/51-16-7/Warning
No probe thermometer provided to measure temperature of food products. Person in charge unable to provide probe thermometer during inspection.
Intermediate/05-08-4/Repeat Violation
No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Person in charge unable to provide proof that employees are informed of reporting responsibilities during inspection.
Intermediate/11-26-1/Warning
Ceiling tile missing. Observed active leak from the ceiling in back kitchen collecting into bowl. Ceiling tiles missing in back kitchen area. Also missing ceiling tile at pizza oven.
Basic/36-36-4/Repeat Violation
Dead roaches on premises. Observed a total of 10 dead roaches in the following areas of the establishment. Observed one dead roaches in water bucket catching leak from ceiling. Observed one dead roach on the floor to the right of the second ice cream reach in freezer. Observed one dead roach to the left on the floor by the pizza oven. Observed two dead roaches stuck in taping holding up choking poster on the wall in the kitchen. Observed two dead roaches in empty onion container by dry storage. Observed one dead roach on the floor under dry storage containers. Observed one dead roach on the floor in the bathroom by the door. Observed one dead roach on the floor in dining room by reach in freezer. Person in charge began cleaning and discarding.
Basic/35A-03-4/Corrective Action Taken/Warning
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils for ice cream station stored in water at 80F.
Basic/10-07-4
No handwashing sign provided at a hand sink used by food employees. Missing hand wash sign from back kitchen hand wash sink. Inspector provided.
Basic/31B-04-4/Corrective Action Taken
Outer openings of establishment cannot be properly sealed when not in operation. Observed light visible around back door sides even when closed. Providing possible access for vermin.
Basic/35B-04-4
Time/temperature control for safety food thawed in an improper manner. Pan of curry thawing on counter in kitchen. Person in charge moved to reach in cooler.
Basic/06-01-5/Corrected On-Site
Propane tank (larger than 2.7 lb. water capacity/1 lb. gas capacity) located inside of the building. For reporting purposes only. Observed three 20G LP tanks in back kitchen. Observed propane burner in use in back kitchen for cooking with no ventilation or hood system present. Called AHJ during inspection.
/48-04-4
Feb 10, 2025Inspection Completed - No Further ActionLicensing Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

0 High priority1 Intermediate3 Basic
Show 4 findings ▾
No probe thermometer provided to measure temperature of food products. No probe thermometer at establishment.
Intermediate/05-08-4
Ceiling tile missing. Ceiling tile missing at pizza oven.
Basic/36-36-4
Covered waste receptacle not provided in women's bathroom. No covered receptacle provided in unisex restroom.
Basic/32-12-6
Exterior door has a gap at the threshold that opens to the outside. Light visible under back door. Also, self closer from back door disconnected.
Basic/35B-01-4

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.