WAFFLE HOUSE
14035 OUTBACK DR, Jacksonville FL 32218 · 904-337-5737
Last inspected Jan 21, 2026 · 6 visits since May 2025
MAY 25
AUG 25
JAN 26
▲ GETTING WORSE
3 inspections, one direction. The current grade is the worst on record.
Live, small flying insects found. At back kitchen by office, 1 flying insect. In dining room, 2 flying insects.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
6 visits, newest first
Jan 21, 2026□ Call Back - CompliedRoutine Inspection
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Jan 20, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 12 violations recorded, 4 high priority.
4 High priority1 Intermediate7 Basic
Show 12 findings ▾
Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dishwasher (Temperature 144f), ran multiple times.
Stop Sale issued on time/temperature control for safety food due to temperature abuse. In 4 door reach-in cooler near office, chili (50F - Cold Holding); milk (50F - Cold Holding); chocolate milk (49F - Cold Holding); hash browns (49-50F - Cold Holding); waffle batter (49-50F - Cold Holding). Manager stated items in cooler overnight. Ambient thermometer flashing error message, ambient temperature 50f on inspector thermometer.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In 4 door reach-in cooler near office, chili (50F - Cold Holding); milk (50F - Cold Holding); chocolate milk (49F - Cold Holding); hash browns (49-50F - Cold Holding); waffle batter (49-50F - Cold Holding). Manager stated items in cooler overnight. Ambient thermometer flashing error message, ambient temperature 50f on inspector thermometer. In flip top reach-in cooler at cook line, hash browns (52F - Cold Holding); cut tomato (50F - Cold Holding); ham (49F - Cold Holding); cut lettuce (50F - Cold Holding); batter (56F - Cold Holding). Ambient temperature 56f. Manager stated items in cooler 3 hours, all items placed on ice.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. At arrival for inspection, no time marked on eggs at cook line. All eggs used within 10 minutes.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager not able to provide any certificates.
Bowl or other container with no handle used to dispense food. At drink station, employee scooped ice with plastic cup.
Dumpster overflowing garbage. Dumpster filled above dumpster edges, lids not able to close. Dumpster emptied during inspection.
Floors, walls and/or ceilings soiled/has accumulation of debris. Floor under dish machine has build up of debris.
Garbage on the ground and/or pad around dumpster. Unbagged trash on ground behind dumpster.
No copy of latest inspection report available. Manager not able to locate.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters over flat top have grease build up.
Single-service articles not stored inverted or protected from contamination. At both drink stations, one sleeve of togo cups not covered. Manager placed lids on sleeve dispensers.
Oct 7, 2025Call Back - Admin. complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 1 violations recorded.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator not able to provide any employee training documentation. 5 employee present all employed 3 months.
Aug 6, 2025Call Back - Extension given, pendingRoutine Inspection
A return visit. The problems were not fixed yet and the kitchen was given more time.
0 High priority1 Intermediate0 Basic
Show 1 finding ▾
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator not able to provide any employee training documentation. 5 employee present all employed 3 months.
Aug 5, 2025Warning IssuedRoutine Inspection
Violations found and a warning issued, with a return visit required. 11 recorded, 4 high priority.
4 High priority3 Intermediate4 Basic
Show 11 findings ▾
Employee cracked raw shell eggs and then handled ready-to-eat food and/or clean equipment or utensils without washing hands. At cook line, employee cracked shell eggs, changed gloves but did not wash hands before handling pan handles and utensils.
Live, small flying insects found. At back kitchen by office, 1 flying insect. In dining room, 2 flying insects.
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top reach-in cooler at cook line, ham (50F - Cold Holding); mushrooms (48F - Cold Holding); hash browns (45F - Cold Holding); cheese (47F - Cold Holding). Items in top and bottom of cooler. Observed cooling unit in lower section has ice build up. Operator stated items placed in cooler 2 hours prior, moved to walk-in cooler to cool. At waffle cook station, waffle batter (51F - Cold Holding). Waffle batter left out after making waffles. Batter moved to stand up reach-in cooler.
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. At cook line, time not marked on shell eggs. Employee marked time, out for 1 hour.
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. In reach-in cooler at end of cook line, milk opened 2 days prior per manager not dated.
Handwash sink not accessible for employee use at all times. At back kitchen area handwash sink, bread rack stored in front of handwash sink. Manager moved.
No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator not able to provide any employee training documentation. 5 employee present all employed 3 months.
Fly sticky tape hanging over food/food preparation area/food-contact equipment. The in dry storage area, sticky fly tape hanging from ceiling over case of togo cups. Manager removed.
Reach-in cooler interior/shelves have accumulation of soil residues. In reach-in cooler at end of cook line, water from hash browns in bottom of cooler.
Single-service articles not stored inverted or protected from contamination. At cook line, stack of togo containers not inverted. Manager inverted.
Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, case of unwashed tomatoes stored over bottle drinks. Operator moved drinks.
May 7, 2025Inspection Completed - No Further ActionLicensing Inspection
Met inspection standards. 2 violations recorded, none serious enough to require a return visit.
0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Covered waste receptacle not provided in women's bathroom. Operator supplied during inspection.
No handwashing sign provided at a hand sink used by food employees. Missing at front counter handwash sink. Operator posted during inspection.
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.