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WINDSOR POINTE

4060 SAN PABLO PKWY, Jacksonville FL 32224

Last inspected Apr 14, 2026 · 6 visits since July 2023

Licence typeRestaurant
Seats155
Risk levelRisk Level 2
LicenceSEA2616018
Grade history
JAN 24
MAY 24
JAN 25
NOV 25
APR 26
▼ IMPROVING

5 inspections, climbing. The current grade is the best on record.

Worst finding on record
Live, small flying insects found Observed four flying insects in mop area. Operator killed and discarded flying insects during this inspection.
High priority/35A-02-7/Corrected On-Site
Badges — 1 earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Inspection history

6 visits, newest first

Apr 14, 2026Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 4 violations recorded, none serious enough to require a return visit.

0 High priority3 Intermediate1 Basic
What the inspector wrote — 4 findings
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Observed Alexander CFM expired 3-18-26.
Intermediate/53A-03-7
Food-contact surface soiled with food debris, mold-like substance or slime. Observed white ice deflector plate in large ice machine soiled.
Intermediate/22-02-4/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink in corner at front service line. Operator replenished paper towels.
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
Bowl or other container with no handle used to dispense food. Observed cups without handles used to dispense crowns, apple sauce and shredded cheese at front service line. Operator removed souflee cups from foods.
Basic/14-01-5/Corrected On-Site
Nov 21, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 8 violations recorded, none serious enough to require a return visit.

2 High priority3 Intermediate3 Basic
Show 8 findings ▾
Live, small flying insects found Observed four flying insects in mop area. Operator killed and discarded flying insects during this inspection.
High priority/35A-02-7/Corrected On-Site
Stop Sale issued due to food not being in a wholesome, sound condition. Observed 11 thawed commercially sealed packaged salmon stored in reach-in cooler on cook line. Salmon packaging displayed for salmon to be removed prior to thawing and was not removed from sealed packaging. See Stop Sale.
High priority/01B-13-4
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Observed open package of hot dogs that was open two days ago. Operator date marked hot dogs.
Intermediate/02C-03-5/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. White deflector plate in large ice machine next to managers office soiled.
Intermediate/22-02-4
No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at hand wash sink in ware washing area, prep area, and on cook line. Employee replenished paper towels at all three hand wash sinks.
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
Commercially processed reduced oxygen packaged fish bearing a label indicating that it is to remain frozen until time of use no longer frozen and not removed from reduced oxygen package. Observed 11 thawed commercially sealed packaged salmon stored in reach-in cooler on cook line. Salmon packaging displayed for salmon to be removed prior to thawing and was not removed from sealed packaging. See Stop Sale.
Basic/06-09-1
Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf on cook line unable to properly air dry
Basic/24-08-4
Ice buildup in reach-in freezer and/or walk-in freezer. Observed ice buildup up around interior door and shelf near door and on some boxes in walk in freezer.
Basic/14-69-4
Jan 8, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 5 violations recorded, none serious enough to require a return visit.

0 High priority4 Intermediate1 Basic
Show 5 findings ▾
Handwash sink not accessible for employee use at all times. Hand wash sink on cook line blocked by cutting board with multiple items stored on top of cutting board. Operator removed cutting board and items on top of cutting board from blocking hand wash sink.
Intermediate/31A-09-4/Corrected On-Site
Handwash sink used for purposes other than handwashing. Hand wash sink at end of front service area used for rinsing towel. Operator cleaned out hand wash sink. Also, hand wash sink at front service area nearest buffet used to store beverage pitcher. Operator removed pitcher from hand wash sink.
Intermediate/31A-11-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in front service station. Operator replenished paper towels.
Intermediate/31B-02-4/Corrected On-Site/Repeat Violation
Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored on shelf in prep area. Operator labeled spray bottle of cleaner.
Intermediate/41-17-4
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Multiple employee beverages on shelf above prep table next to containers of seasonings. Employee discarded beverage cups/ bottles
Basic/12B-07-4/Corrected On-Site
May 16, 2024Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 8 violations recorded, 2 high priority.

2 High priority4 Intermediate2 Basic
Show 8 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Raw shelled eggs stored above ready to eat pie in reach-in cooler in bakery prep area. Operator removed eggs to properly store.
High priority/08A-05-6/Corrected On-Site
Toxic substance/chemical improperly stored. Spray bottle containing toxic substance stored on counter next to microwave on cookline. Employee removed spray bottle of window cleaner to properly store.
High priority/41-10-4/Corrected On-Site/Repeat Violation/Admin Complaint
Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Package of hot dogs opened three days ago not date marked. Operator date marked package of hot dogs.
Intermediate/02C-03-5/Corrected On-Site
Food-contact surface soiled with food debris, mold-like substance or slime. Nozzles on juice machine at front service area soiled. Also, blade of can opener in prep area soiled.
Intermediate/22-02-4/Repeat Violation
Handwash sink used for purposes other than handwashing. Hand wash sink at end of front service area next to soda dispensing machine used to clean equipment/ store pieces of coffee/ tea urn equipment. Employee removed items from hand wash sink.
Intermediate/31A-11-4/Corrected On-Site
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at front service line near soda dispensing machine. Employee replenished paper towels.
Intermediate/31B-02-4/Corrected On-Site
In-use ice scoop stored on soiled surface between uses. Ice scoop stored in unclean container on side of large ice machine Operator cleaned container during this inspection.
Basic/10-12-5
Reach-in cooler/ freezer interior/shelves have accumulation of soil residues. Interior of reach in ice cream freezer in prep area has accumulation of food debris.
Basic/22-16-4/Repeat Violation
Jan 23, 2024Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 9 violations recorded, 3 high priority.

3 High priority3 Intermediate3 Basic
Show 9 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. milk (46F - Cold Holding); sour cream (47F - Cold Holding) in glass door reach-in cooler in front service area. Operator removed items to nearby cooler to chill.
High priority/03A-02-5/Corrective Action Taken/Repeat Violation/Admin Complaint
Toxic substance/chemical improperly stored. Two spray bottles of cleaners containing toxic substance hanging on shelf at clean storage rack next to ice machine. Operator removed spray bottles of cleaners to properly store.
High priority/41-10-4/Corrected On-Site
Warewashing sanitizing solution exceeding the maximum concentration allowed. Triple Sink (Quaternary 500ppm) solution exceeds maximum concentration allowed. Test strip blue more than 500ppm. Operator called to have serviced.
High priority/41-18-4/Corrective Action Taken
Food-contact surface soiled with food debris, mold-like substance or slime. Two Soda nozzles on soda dispensing machine soiled. Also, two portable cutting boards on shelf in prep area soiled/ stained.
Intermediate/22-02-4
Handwash sink used for purposes other than handwashing. Hand wash sink in warewashing area used to store bucket. Employee removed bucket from hand wash sink.
Intermediate/31A-11-4/Corrected On-Site/Repeat Violation
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at front service station near glass door cooler. Operator replenished paper towels.
Intermediate/31B-02-4/Repeat Violation
Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Glass door reach-in cooler at front service line unable to maintain temperature of 41F and below. Ambient temperature 46-47F. Observed one fan not moving. Operator called to have reach-in cooler serviced.
Basic/14-74-7/Corrective Action Taken
Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in ice cream freezer has accumulation of soil residue
Basic/22-16-4
Stored food not covered. Ice cream containers in ice cream freezer at end of cook line not covered.
Basic/08B-12-5
Jul 17, 2023□ Call Back - CompliedRoutine Inspection

A return visit. The problems from the previous inspection had been dealt with.

0 High priority0 Intermediate0 Basic

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.