Eat SafelyIn Florida
Home/Jacksonville/ZAXBY'S #1

ZAXBY'S #1

13973 VILLAGE LAKE CIR, Jacksonville FL 32258 · 904-527-8173

Last inspected Jan 5, 2026 · 3 visits since January 2024

Licence typeRestaurant
Seats88
Risk levelRisk Level 1
LicenceSEA2614422
Grade history
JAN 24
FEB 25
JAN 26
▲ GETTING WORSE

3 inspections, one direction. The current grade is the worst on record.

Worst finding on record
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cut tomato. 46°. Lettuce 46°. Sliced cheese 44°. Prep top. Items Moved by manager. Cooler settings adjusted by manger. Items placed about 11 am.
High priority/03A-02-5/Corrective Action Taken
Badges — none earned
★ Spotless◆ Clean streak● Perfect year✓ Never fined

Awarded on the inspection record alone. What they mean →

Disciplinary actions

1 case · $360

CaseViolation dateFinal orderAmount
5--2018026920May 14, 2018Jul 3, 2018$360

Inspection history

3 visits, newest first

Jan 5, 2026Administrative complaint recommendedRoutine Inspection

Referred for a formal case, which can lead to a fine. 11 violations recorded, 3 high priority.

3 High priority3 Intermediate5 Basic
What the inspector wrote — 11 findings
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. No time mark on Establishment digital timer. Reset by manger. Placed about 5 mins ago. (1 hr hold time. )
High priority/03F-02-5/Corrective Action Taken
Toxic substance/chemical improperly stored. Chemical spray bottle, Degreaser, by package of breads. Moved by manager.
High priority/41-10-4/Corrected On-Site
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vaccum breaker at mop sink missing from split at non-chemical side.
High priority/29-42-4/Repeat Violation/Admin Complaint
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at Hand Wash Sink. Kitchen.
Intermediate/31B-02-4
Show the remaining 7 findings ▾
No probe thermometer provided to measure temperature of food products. Establishment has no probe thermometer available.
Intermediate/05-08-4
No soap provided at handwash sink. No soap at Hand Wash Sink. Prep line.
Intermediate/31B-03-4
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. By cookljine.
Basic/23-24-4/Repeat Violation
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
Basic/13-07-4
Floor area(s) covered with standing water. Standing water on floor by ice machine.
Basic/36-22-4
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in walk in freezer. By door And under blower.
Basic/14-69-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled walk in cooler shelves.
Basic/23-03-4
The state's own report →
Feb 4, 2025Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 7 violations recorded, none serious enough to require a return visit.

2 High priority0 Intermediate5 Basic
Show 7 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cut tomato. 46°. Lettuce 46°. Sliced cheese 44°. Prep top. Items Moved by manager. Cooler settings adjusted by manger. Items placed about 11 am.
High priority/03A-02-5/Corrective Action Taken
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vaccum breaker at mop sink missing from split at non-chemical side.
High priority/29-42-4
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Prep line.
Basic/23-24-4/Repeat Violation
Ceiling/ceiling tile shows damage or is in disrepair.hole in ceiling tile. Frontline. Per Person In Charge. Work in progress. Re : ice machine removal.
Basic/36-32-5
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in walk in freezer.
Basic/14-69-4/Repeat Violation
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled cooler gaskets. Prep line.
Basic/23-03-4
Standing water in bottom of reach-in-cooler. Standing water in base of kitchen cooler.
Basic/29-49-6
Jan 17, 2024Inspection Completed - No Further ActionRoutine Inspection

Met inspection standards. 13 violations recorded, none serious enough to require a return visit.

1 High priority6 Intermediate6 Basic
Show 13 findings ▾
Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Cooked chicken, fries at prep line, nuggets not time marked. Cooked chicken in hold unit which uses digital timer not turned on. Person In Charge turned on timer. 1 hr hold time.
High priority/03F-02-5/Corrective Action Taken
Handwash sink not accessible for employee use at all times. Frontline Hand wash sink, near drive through, blocked with large tray. Per Person In Charge, Establishment does not use this Hand wash sink.
Intermediate/31A-09-4
Handwash sink used for purposes other than handwashing. Utensils, knife, in rear Hand wash sink by faucet. Moved by manager.
Intermediate/31A-11-4/Corrected On-Site
No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. About 6 food service employees onsite with no certified food manger present.
Intermediate/53A-05-6
No paper towels or mechanical hand drying device provided at handwash sink. Missing at frontline Hand wash sink by drive through
Intermediate/31B-02-4
No soap provided at handwash sink. Missing at frontline Hand wash sink by drive through
Intermediate/31B-03-4
Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot, or cold water, at frontline Hand wash sink by drive through. ( supply turned off )
Intermediate/27-16-4
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
Basic/23-24-4
Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. Three compartment sink, dishwasher not washing utensils in correct order. Wash, rinse, sanitize for 1 second, then rinse again. Manager intervened.
Basic/16-13-5/Corrected On-Site
Floor soiled/has accumulation of debris. soiled floor by walk in cooler. Cleaned by manager
Basic/36-73-4/Corrected On-Site
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup on floor, on food boxes In walk in freezer.
Basic/14-69-4
No handwashing sign provided at a hand sink used by food employees. Missing at frontline Hand wash sink by drive through
Basic/31B-04-4
Single-service articles not stored inverted or protected from contamination. Single Service lids stored u dear, next to plumbing in frontline Hand wash sink cabinet.
Basic/25-06-4

This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.