ZAXBY'S
9569 N REGENCY SQUARE BLVD, Jacksonville FL 32225 · 904.720-0443
Last inspected Jun 15, 2026 · 9 visits since September 2023
JAN 25
MAR 25
AUG 25
SEP 25
JUN 26
— STEADY
5 inspections within 16 points of each other. Whatever this kitchen does, it does consistently.
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 live fly in back dish area on soiled pan 1. Live fly in back kitchen area near prep/storage table
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Inspection history
9 visits, newest first
Jun 15, 2026Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 5 violations recorded, none serious enough to require a return visit.
0 High priority1 Intermediate4 Basic
What the inspector wrote — 5 findingsThe state's own report →
No paper towels or mechanical hand drying device provided at handwash sink. Handsink in kitchen across from reach in freezer, provided
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Manager on line wearing wrist watch while make food on line.
No conspicuously located ambient air temperature thermometer in holding unit. Thermometer In reach in cooler upfront with milk and blue cheese, provided
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on cooler upfront soiled and around door of cooler
Show the remaining 1 finding ▾
Time/temperature control for safety food thawed in an improper manner. Raw chicken thawing on racks in back prep area, moved to cooler
Sep 29, 2025Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 7 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate4 Basic
Show 7 findings ▾
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Fried chicken filet 128 in warmer, discarded
Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Cezar Mendoza expired 9-16-2025
Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on drink station in lobby
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee portioning foods in back prep area wearing a Watch. Watch removed
No handwashing sign provided at a hand sink used by food employees. Hand sink upfront next to tea dispenser
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets soiled on4 drawer cooler on line
Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppms, remade 400ppm
Aug 7, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 6 violations recorded, none serious enough to require a return visit.
1 High priority0 Intermediate5 Basic
Show 6 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Placed back on
Employee eating in a food preparation or other restricted area. General manager eating at back prep table, next single service items storage. Moved into office
Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. -General manager wearing a watch while in food preparation in kitchen -lady on make line wear charm bracelet. Removed
Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in walk reach in freezer at the end of line
No handwashing sign provided at a hand sink used by food employees. -Handsink closest to walk in cooler -handsink upfront across from Ice machine.
Time/temperature control for safety food thawed in an improper manner. 3 racks of chicken thawing at room temperature near triple sink area. Moved into walk in cooler
Mar 24, 2025Inspection Completed - No Further ActionComplaint Investigation (Partial)
Met inspection standards. 2 violations recorded, none serious enough to require a return visit.
0 High priority0 Intermediate2 Basic
Show 2 findings ▾
Portable water tank not enclosed or sloped to drain properly.
Standing water in bottom of reach-in-cooler.
Jan 9, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate1 Basic
Show 4 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker needed on NON-Chemical side of the splitter
Food-contact surface soiled with food debris, mold-like substance or slime. Soda nozzles at take out window soiled, manager took to clean
No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Unable to find employee training for kitchen staff
Employee personal food not properly identified and segregated from food to be served to the public. White plastic bowl of rice in walk in cooler and papa John's pizza bowl in walk in cooler not labeled or in employee bin. Manager placed in employee bin
Aug 12, 2024□ Call Back - CompliedComplaint Investigation
A return visit. The problems from the previous inspection had been dealt with.
0 High priority0 Intermediate0 Basic
Aug 8, 2024Warning IssuedComplaint Investigation
Violations found and a warning issued, with a return visit required. 10 recorded, 3 high priority.
3 High priority1 Intermediate6 Basic
Show 10 findings ▾
Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 live fly in back dish area on soiled pan 1. Live fly in back kitchen area near prep/storage table
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw Chicken in drawer 47f. States been in all morning
Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Traditional wings 117-126 in hot holding warmer. Manager discarded
Spray bottle containing toxic substance not labeled. Unlabeled spray bottle stored on hanging rack next to swinging door upfront
Clean equipment/utensils not stored at least 6 inches above the floor. Clean lids for fryers stored on floor near to fryers
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Personal drink and personal food on back prep/ storage table, employee Sharon moved
In-use ice scoop stored on soiled surface between uses. Ice scoopers stored on top on ice machine, manager placed in clean container
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Stirring spoons stored in water 78f upfront
Time/temperature control for safety food thawed in an improper manner. 4 racks of raw chicken thawing at room temperature in back prep area, manager moved to walk in cooler
Wet mop not stored in a manner to allow the mop to dry. Stored in mop sink, manager moved to store correctly
May 21, 2024Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 4 violations recorded, none serious enough to require a return visit.
1 High priority0 Intermediate3 Basic
Show 4 findings ▾
Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Raw chicken in drawer cooler at 47°. Items iced down by manager. Items placed about 1 hr ago.
Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled base of drawer cooler.
Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of Reach in cooler. Prep line.
Sep 18, 2023Inspection Completed - No Further ActionComplaint Investigation
Met inspection standards. 6 violations recorded, none serious enough to require a return visit.
0 High priority2 Intermediate4 Basic
Show 6 findings ▾
Handwash sink not accessible for employee use at all times. Flour bin blocking hand wash sink on cook line next to raw chicken reach in cooler. Moved by manager.
Paper towel dispenser at handwash sink not working/unable to dispense paper towels. g hand wash sink next to walk in cooler. Manager fixed
Equipment in poor repair. Double door upright reach in cooler with torn gasket on right door
No conspicuously located ambient air temperature thermometer in holding unit. In walk in cooler. Manager provided
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Underneath bottom drawer of grill reach in cooler soiled
Reach-in cooler interior/shelves have accumulation of soil residues. Interior center line reach in cooler soiled with food debris
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.