ZEN PHO AND NOODLES JACKSONVILLE
5835 NORMANDY BLVD, Jacksonville FL 32205 · 9043798536
Last inspected Aug 25, 2026 · 6 visits since June 2024
NOV 24
MAR 25
AUG 25
DEC 25
AUG 26
≈ ERRATIC
5 inspections, swinging between B and D. Consistency is the problem here, not any single visit.
★ Spotless◆ Clean streak● Perfect year✓ Never fined
Awarded on the inspection record alone. What they mean →
Disciplinary actions
1 case · $400
| Case | Violation date | Final order | Amount |
|---|---|---|---|
| 5--2015041712 | Sep 10, 2015 | Oct 2, 2015 | $400 |
Inspection history
6 visits, newest first
Aug 25, 2026Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 14 violations recorded, 2 high priority.
2 High priority4 Intermediate8 Basic
What the inspector wrote — 14 findingsThe state's own report →
Non-food grade paper/paper towel used as liner for food container. Brown paper towel used to line pan of basil.
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing at mop sink before Red hose connection on non chemical side.
Food-contact surface soiled with food debris, mold-like substance or slime. Stained cutting board on cooks line.
Handwash sink not accessible for employee use at all times. Strainers stored in hand sink at end of cooks line.
Show the remaining 10 findings ▾
No paper towels or mechanical hand drying device provided at handwash sink. Near dish machine.
Spray bottle containing toxic substance not labeled. Unlabeled spray bottle with Blue solution stored on wall in ware washing area.
Bowl or other container with no handle used to dispense food. Clear bowl used to scoop reach in cooler rice in white bin.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Coffee drink stored on prep table near wok station.
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between prep table and flip top cooler.
In-use tongs stored on equipment door handle between uses. Tongs stored on Oven door handle.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice spoon stored in standing water 80F
Interior of oven/microwave has accumulation of black substance/grease/food debris. Microwave soiled with food debris on cooks line.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket soiled on work top freezer. Fan covers soiled in the walk in cooler.
Single-service articles improperly stored. Cups and containers stored on floor in storage room.
Dec 10, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 9 violations recorded, none serious enough to require a return visit.
1 High priority2 Intermediate6 Basic
Show 9 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing on mop sink after splitter before red hose connection.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink on cooks line.
Operator is not properly tracking/marking the number of days ready-to-eat, time/temperature control for safety food prepared onsite was held at refrigeration temperatures prior to freezing in order to properly date mark the food when it is thawed and held at refrigeration temperatures again. Meat products prepared onsite froze, then removed from freezer not date marked. Food items are stored in the walk in cooler.
Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Mold like substance on interior of ice machine.
Cutting board has cut marks and is no longer cleanable. Cut marks on Long white cutting board.
Food stored on floor. Container of oil stored on floor at end o f cooks line, tea stored on floor in server area. Employee properly stored food items.
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between prep table and reach in cooler. Manager moved knife.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice stored in standing water 62F
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket soiled on work top freezer. Fan covers in the walk in cooler Are soiled.
Aug 8, 2025Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 11 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate7 Basic
Show 11 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Shell eggs stored over carrots in the walk in cooler.
No paper towels or mechanical hand drying device provided at handwash sink. No paper towel on hand wash sink on cooks line.
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Meat items prepared onsite then froze in the walk in cooler no date mark.
Spray bottle containing toxic substance not labeled. Yellow solution stored ion chemical spray bottle.
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee coffee beverage on rep table.
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between reach in cooler and prep table.
In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Handle of spoon buried in sugar.
In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice spoon stored in standing water 80F
Insect control device installed over food preparation area. Bug zapper stored Over dry storage dried shallots.
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on reach in freezer is soiled with a black mold like substance.
Single-service articles improperly stored. Clear bowls and lids stored on floor in dry storage area.
Mar 31, 2025Administrative complaint recommendedRoutine Inspection
Referred for a formal case, which can lead to a fine. 13 violations recorded, 2 high priority.
2 High priority3 Intermediate8 Basic
Show 13 findings ▾
Raw animal food stored over/not properly separated from ready-to-eat food. Shell eggs stored over bags of onions and carrots in the walk in cooler
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing Before red hose on non chemical side
Handwash sink not accessible for employee use at all times. Bucket and cloth stored in hand wash sink near wok station
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked shrimp and chicken stored in bags in the walk in cooler not date marked
Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle with Yellow solution stored inside located in ware washing area
Bowl or other container with no handle used to dispense food. Clear bowl with no handle used to scoop rice
Ceiling tile missing. One ceiling tile missing Near hood system above hand wash sink, one ceiling tile missing near hot water heater
Employee with no hair restraint while engaging in food preparation. No hair restraints on employees preparing food items
Equipment and utensils not properly air-dried - wet nesting. wet clean clear cups stacked near drink station
Food stored on floor. Oil container and 5 buckets of soup base stored on kitchen floor
Insect control device installed over food preparation area. Insect control device stored on top shelf (non solid) above open cases of fried garlic
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Small Freezer gasket/walk in cooler gasket is soiled with a black mold like substance
Wet wiping cloth not stored in sanitizing solution between uses. Multiple wet wiping cloths stored on prep tables and equipment
Nov 5, 2024Inspection Completed - No Further ActionRoutine Inspection
Met inspection standards. 12 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate8 Basic
Show 12 findings ▾
Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing at mop sink after splitter before red hose
Food-contact surface soiled with food debris, mold-like substance or slime. Stain marks on small white Cutting board
Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. No date marking on Soups in individual containers stored in the walk in freezer on racks
Spray bottle containing toxic substance not labeled. Green, yellow and blue unlabeled spray bottles in kitchen area. Manager labeled spray bottles
Ceiling tile missing. Ceiling tiles missing above hand wash sink at end of cooks line
Drain cover(s) missing. In kitchen near prep table
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage on prep table near slicer, employee moved beverage
Employee with no hair restraint while engaging in food preparation. No hair restraint on employee preparing food items
Food stored on floor. Containers of Broth stored on floor in kitchen at end of cooks line, cases of food on floor in dry storage area
In-use knife/knives stored in cracks between pieces of equipment. Knife stored between reach in cooler and prep table
Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of microwave
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters are soiled with grease Gaskets soiled with a mold like substances on cooks line
Jun 11, 2024Inspection Completed - No Further ActionLicensing Inspection
Met inspection standards. 13 violations recorded, none serious enough to require a return visit.
1 High priority3 Intermediate9 Basic
Show 13 findings ▾
Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing Before white hose on wall of the walk in cooler
No soap provided at handwash sink. No hand soap at hand wash sink near wok station
Operator is not properly tracking/marking the number of days ready-to-eat, time/temperature control for safety food prepared onsite was held at refrigeration temperatures prior to freezing in order to properly date mark the food when it is thawed and held at refrigeration temperatures again. Cooked meats that are proportioned and stored in clear bags or food storage containers in the walk in freezer for later service. Once food product is brought to the walk in cooler time isn't being marked. Explained to manager the proper date marking procedures to keep foods safe.
Spray bottle containing toxic substance not labeled. Unlabeled spray bottles with Green and red solution, employee labeled spray bottles
Ceiling tile missing. Ceiling tiles missing at end of cooks line above hand sink
Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage on shelf above flip top cooler, employee discarded beverage
Food stored on floor. Container of oil on floor at end of cooks line, taro powder and sweet chilli cases stored on floor in dry storage area. Cases of fountain drinks in server area stored on floor.
Insect control device installed over food preparation area. Insect device stored on shelf Over cases of Thai tea
Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of Microwave
Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black mold like substance on reach in cooler Gaskets on cooks line
Single-service articles improperly stored. Case of napkins
Wet wiping cloth not stored in sanitizing solution between uses. Two wet wiping cloths stored on cutting board when not in use.
Working containers of food removed from original container not identified by common name. Unlabeled Clear Bags of used to store a white powdery substance. Employee labeled bags sugar
This record follows the licence, not the owner. Restaurants change hands and the licence history normally does not, so an older entry may describe people who no longer run the place. Every inspection above links to the state's own report. Something wrong? Tell us.